facility was better than typical for a hotel in this category and i was surprised to see guest laundry facilities

the laundry facilities were clean and very convenient

guess service was a++ rooms a++ laundry a++

the hotel has great amenities such as complimentary breakfast, laundry room, exercise room, elevators, snacks

the laundry room. all the machines actually work

to covid - no restaurant, breakfast, pool or fitness center were available

i never received room service and everything was shutdown so i don t know what or how the hotel really runs

always love staying here when in afton. the room and gym are fabulous and staff excellent

a definite 4 star-very clean and pet friendly

one person in kitchen - thus food took almost an hour for some appetizers

& they also have washers and dryers available (which would be great if you needed to do some laundry)

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

even the breakfast staff was amazing

liked the room and the pool area

the bar in the kitchen was nice

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

newer property with indoor pool

pool was so cold, we only lasted 5 mins

pool area was spacious and clean

stayed at this hotel for the pool was over chlorinated

very big, free parking, clean hallways, gym facilities and even the laundry room!

no breakfast offered, none available close by. laundry facility was good.

the spa bath was awesome!

pool, poolside room was fun

kids in the room above us up early and jumping onto the floor over and over

while i did not have time to appreciate the pool, it seemed nice

didn't eat breakfast. room was fine.

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

worst part of our stay was the breakfast

on saturday night we came back late and the parking lot was full

the swimming pool/spa pump was out of order, so no use of those amenities.

clean rooms, good breakfast, best value in the area and good location.

great breakfast buffet

also, indoor pool and hot tub were clean and warm

also said pet friendly and son called to book room and was told that the website was wrong

great breakfast, very clean, easy to get to. staff was friendly

we came to area for dog show, and several other guests also staying with pets, but no barking dogs left in

used pool towel hung up in closet area

for 3 nights, nice breakfast, clean rooms, quiet really likes small but comfortable hot pool

ideal location, quiet and comfortable rooms great breakfast and wifi

oh, and get the dryer onsite fixed for laundry

also seemed annoyed with me needing toilet paper because when room service came earlier that day i had a do

the free parking was the other

one could order room service from the hotel using the attached green mill restaurant, you could not do a room

complimentary breakfasts were very good

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

was no room service and bad food

com said i could get early check in but the hotel said no

wifi service wasn't working well which made it difficult for my husband to work

pool was broken, gym didn t offer much

ease of access to free parking area and a lot of spaces

the gym was a small,11 x 13 foot room with a few items in there but really not enough space for more

the hotel is pet friendly and it was an easy check in and check out process.

near 3 connecting parks from blufftops to giant river-side park, with a large dog run (pets allowed)

no self laundry facilities

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

there was a gym on our floor and a pool

great view, accommodated early check in, right downtown.

in room service staff was very friendly

buffet breakfast was overpriced

ud83dude0bthe breakfast was so plentiful and delicious too

wish they offered complimentary breakfast.

beautiful decor, laundry and security measures. close to regions hospital

great for pets, place for dogs right next door

many kids in pool no jacuzzi for adults to unwind

the pool is very nice as well as the fitness center

entire hotel was very clean, the staff were very friendly, & the kids loved the pool

the washer for laundry was out of order

could have shuttled other than the airport. breakfast was out of everything.

i like that the pool, hottub, and fitness center were accessible.

room was great. breakfast was very good. enjoyed our stay. no obnoxious guests.

having a child, the indoor pool was an added bonus and o could also relax in the jacuzzi

pool laundry access to skywalk and public transport

clean, nice rooms. great bar downstairs that had great pizza.

the bar service

gym and pool was nice, the washing room was nice to have

the pool was great. breakfast was delicious. and super easy check in.

they offer a guest laundry as well

good location friendly staff comfortable rooms good breakfast

we were there to celebrate a kids birthday, and only having 1 hour in the pool was disappointing

having a small restaurant/ bar on-site in the evening was a nice

i brought all my kids and grandkids on our last visit and everybody loved it

no guest laundry. had to drive miles to a laundromat.

guest laundry and pool was small

the pool area was too strong with chlorine

free shuttle within 5 miles. perfect for macalister college. super nice staff. quiet

restaurant attached and room service was great. bed was comfortable and room was clean.

the free wifi is slow

the hotel room had the master light switch at the front door where the kids could turn them on and

missed there was no hot tub. nice for adults as pool is used more often by kids.

breakfast was great. good selection . plenty of seating.

had a suite with sofa bed to have enough space for the kids

brand new facility with a full bar and small restaurant

bar was terrible i asked for coffee they didn't have any

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

great pool and excellent rooms!

s parts of hue building that aren t finished the bar is right on top of check in area which is odd restaurant

breakfast options were great, free laundry facilities, clean and very friendly staff!

lack of machines in gym..

they operate a free shuttle service but this stops at 10

use another van shuttle service when there is events going on at the xcel, shuttle customers going to and back

great continental breakfast it has all you could hope to eat or drink to start your day

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

the laundry machines were on different floors. those could be in a central convenient area.

staff was so helpful & friendly they have a shuttle to take you to the xcel restaurant food & service was

everything from breakfast to hospitality cleanliness niceness employees were outstanding

the bar was good place to relax and make new friends

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

no baseball teams, and we didn't even notice many kids

parking lot, pot holes

the rooms were clean. the pool was great for the kids, but the breakfast was very poor.

breakfast was fine

it had guest laundry

fix the things broken before renting the room out. also the wifi is too much work to use.

the fitness center was enough

loved the continental breakfast

to covid the breakfast was not available

my kids wanted to swim so the hotel made sure to keep an eye on the number of guests in the pool area to ensure

and breakfast the person who works in kitchen was not for this position, really rude to every single customer

loved the pool!!

night, there are lots of kids swiming, and runing around 1,3, and 4th floor

service and the breakfast bar / pool /very clean

kids loved the pool and i enjoyed the hot tub

the amenities (gym, pool) and the room

the amenities (gym, pool) and the room

breakfast and great air conditioning

the last morning my truck was broke into in their parking lot and they do not have cameras

hot tub, sauna, swimming pool and good restaurants too

i wish the pool was open past 10pm, but other than that-no complaints!

no kids menu, which was disappointing

the outdoor pool was nice and the servers out there were very attentive

great lobby bar and snack shop

the signature drink at bar and atmosphere was lovely

they charge 75.00 pet fee. this was not mentioned until we checked in to the hotel.

bed was comfy, honor bar in each room has actual cool snacks/drinks

no room service

was a beautiful and unique hotel with caves behind the check-in desk, stone walls, a restaurant, bar and coming

no room service

i loved the fireplace and the fact that the bathroom was so far away from the bed

the hotel was quiet but the duct work was pretty noisey the spa tub was gross and had staining from years of

they claim they are pet friendly

very dirty, dust and grime and everywhere, tub was disgusting, room service was bad

parking was good and food was also good

the moment we entered the front door until the moment we checked out and made our stroll to the parking lot

roof top spa looked great

valet and free parking in safe garage behind hotel

helpful staff great accommodations awesome location great bar fun town

laundry being done in open alive just outside room at 11pm

pool could be cleaner

very nice facilities, great breakfast that varies with a different special everyday

pool and hot tub were both clean and inviting

pool was clean and refreshing

it was my just by the pool as we were on floor 2

good breakfast spread,staff was nice, kids enjoyed the pool.

breakfast was great. nice selection for everyone's taste. location is wonderful.

pool and no hottub

did wish it had breakfast and more lighting in the parking lot

the hotel was equipped with a guest laundry

ipad was broken in my carry-on when in the shuttle

breakfast. coffee. wifi and refrigerator and microwave

i liked the breakfast area. the staff let us use it for a family gathering (a short time).

perhaps a bigger parking lot. otherwise no complaints.

and laundry available too

the free hot breakfast was a terrific amenity and was also very good

the parking is a little weird but not much room out front for any

disabled parking should be next to the enterance

breakfast was good and hot

like to have had more breakfast options

been nice if people not staying had parked in the back and people with rooms had been allowed parking closer to

the wifi password in the room or put it on the reciet at check in

parking is a problem with the restaurant

parking is an issue- as we came back that evening, as a customer at hotel, we had to park by

staff were very nice, the breakfast was wonderful, laundry onsite was perfect however, pool was great

the good nite's sleep and hot breakfast was especially appreciated

the fireplace did not work and the staff seemed to not be interested in any complaints

the fireplace worked for 15 mins, and then it turned off to not come back on

weren't able to use the fireplace in the room

location was perfect with the shuttle to the airport for my early morning flight

nice stuff,great breakfast,warm water in the pool,will come back

the breakfast was the bomb !!!! awesome!!

the shuttle driver was awesome

helpful and nice staff, shuttle to airport, good location,

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the pool area was safe clean and a great place for the kids to hang while i went to work

in this case, the service was great -- from the shuttle driver's to the

the lobby and restaurant area/coffee bar served good and reasonably-priced food and drink

staff was excellent, shuttle transport was great!

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick

in law and granddaughter loved the exercise room and thought it was nice that the staff kept the pool open a

the hotel had a nice pool and the free breakfast was an added perk

were next to the laundry room and one night coins from the machines were collected during the night

we had problems finding a parking spot the first night since they semi trucks and buses taking multiple spaces

breakfast was ok; fresh scrambled eggs would have been nice

nice place clean good breakfast

breakfast excellent - something for everyone and plenty of it

pool much smaller than appears in ad

the hotel falsely advertised they have a restaurant and a bar/lounge

i liked the location and it was quiet. also the pool was nice.

pool should be open later than 10pm

consider an adult only time frame for the pool/hot tub area (example 9pm - 10pm), sometimes the moms/parent need

i had planned to take my kids swimming saturday morning, but the pool was closed for maintenance

pool/spa area were top notch

guest was very loud on 2nd floor level all night and morning. also kids running through hallway

comfy beds and the pool was nice.

super comfortable bed, very clean, shuttle to events, great staff. stay here!

pool, said was heated but was cold, never enough towels at pool, needs better selection for

like that it was clean, looked newer, had pool access and had a lot of restaurants and store nearby for convenience

room and breakfast were great

the breakfast was great and i loved the late checkout time

breakfast selection

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

very clean interior including the laundry room, which i used due to a long stay for business.

ran out of pool towels at night and closed pool early

more variety at breakfast

and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

friendly staff, pretty good breakfast selection, lots of parking.

you had to make sure you had breakfast early, as even the drinks were locked up by 930

breakfast was simple but adequate. staff very friendly

breakfast was just ok nothing great

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

breakfast was lovely

of the equipment in the gym is broken, and there aren't any options for a hot breakfast which is strange since

the fact that the shuttle ride was available 24/7

room service was 20 minutes late.

laundry room also available to guests-only $1

laundry is fairly expensive.

they had a hard time keeping up with clean towels in the pool area.

the property was super clean. loved the pool and hot tub. breakfast was yummy.

we called housekeeping when the pool towels needed restocking

laundry facilities free and easily accessible

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

can work out and do laundry at the same time

free laundry

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

also no hot breakfast fir same reason

no pool available

the kitchen was amazing for the size of that suite

the breakfast menu has not been changed

could have been a few more options for breakfast and the hot breakfast wasn't very hot.

the continental breakfast was hot and tasty

location and breakfast

neat, great staff, decent pool, quiet, great atmosphere at lobby. two tvs in the room.

the gym, indoor heated pool, jacuzzi and refrigerator.

we even used the guest laundry room

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

for laundry (though needs to be upgraded to card payment option, not coins), clean updated little gym and

breakfast offered a variety of options

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

nice room, comfy bed, good variety at breakfast.

is not much i can complain about our stay it was really nice but maybe extend the breakfast hours and have coffee

the parking was crowded.

had to ask staff to turn lights on in pool

the pool and gym were small

to leave earlier than breakfasthours

no complimentary breakfast

information that coffee bar open

that we had to pay for breakfast

great breakfast buffet

i wish i could have stayed longer to use the indoor pool and jacuzzi

we liked having a refrigerator and small kitchen in our room

pet charge of 100 dollars. staff was rude.

difficult, but noise in pool area when large number using pool makes it less desirable to use.

loved having the gym with exercise equipment

breakfast good with warm and cold options, room comfy, my son always has his stuffed animals and

it was clean and quiet. breakfast was great and staff friendly and helpful.

we had purposely booked a hotel with a pool for the kids and they were quite disappointed

with two small kids and bags that was a huge hassle

no laundry facilities

the pool was dirty and no hot tub

was not happy the pool and hot tub were not working during my stay as that is essentially why i booked that

fitness room had a lot of equipment and was also very clean

have a kitchen and bar but it

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

staff friendliness, location, laundry

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

oh, and the laundry situation

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

the bar service

staff was friendly and it had everything we needed as far as dinning, gym, pool ect

great location, fridge in room, comfortable bed and pillows, great pool and gym.

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant

was able to take a glass of wine from bar to room also