it wasn t that clean they didn t have a pool and the staff was grumpy

limited breakfast options but understandable with covid

parking lot needs to be repaved.

parking lot need to be update.

the breakfast was great. the staff was amazing and our room was clean and we felt very safe.

breakfast could have been better

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

while i did not have time to appreciate the pool, it seemed nice

didn't eat breakfast. room was fine.

on saturday night we came back late and the parking lot was full

no breakfast offered, none available close by. laundry facility was good.

very big, free parking, clean hallways, gym facilities and even the laundry room!

clean, kind, courteous staff. beds very comfortable. pool area clean and pleasant.

food, the pool was clean and refreshing, lots of shops down the road and our room was amazing, spa tub was

first night we were there out of 4 our kids had a room and we had a room

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

and the bar was closed due to staffing

hot tub and pool were working

like was that the small store within the hotel only carried white wine so i had to wait for the bar to open

the pool was a hot as a hot tub and my kids hated it. it was uncomfortable hot.

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

& they also have washers and dryers available (which would be great if you needed to do some laundry)

the breakfast was not all that great for a saturday or sunday especially

the bar in the kitchen was nice

nice room that had everything i could need. breakfast offered a variety and it was all fresh.

downside is that the pool was closed and there was no mention of that on the booking listing

had to leave before breakfast was served so i cannot pass judgment on that

pool area simple and clean

the swimming pool/spa pump was out of order, so no use of those amenities.

was a dog on our floor that barked a lot and woke everyone up the tv in the fitness room did not work and there

the laundry room. all the machines actually work

enough; availability of useful travel amenities like a workout room, laundry room, pool and a small store to

the hotel has great amenities such as complimentary breakfast, laundry room, exercise room, elevators, snacks

also great that they have laundry facility which we needed

the laundry facilities were clean and very convenient

being able to have a shuttle the shuttle driver was very pleasant and helpful, and the rooms were clean

clean, beautifully decorated for the holidays, great bar with a fireplace- very cozy and nice.

our room from double to king and my kids had to sleep on the floor

restaurant & bar on site with great food & service

i never received room service and everything was shutdown so i don t know what or how the hotel really runs

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

arrival, we were concerned with the area and people in parking lot

clean, convenient and with an excellent breakfast.

pre bagged breakfast is pretty terrible, but at least they have something for us during the pandemic

staff were super friendly, and great that the spa/pool had a cut off for kids

oh, and get the dryer onsite fixed for laundry

the breakfast with standard but they still offer it which is appreciated

staff was great, room clean and quiet. nice warm pool for kids.

pool is spacious breakfast is grey big variety and is actually delicious rooms are nice and clean

biggest downside was wifi signal was poor, you could work on better coverage or add wired network plug in (rj-

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

first night screaming mom at the screaming kids and the second night very loud adults into the early morning

the pool was too crowed with kids running around

pool

we are very sensitive to pet smells and this property does allow pets so be sure to ask for a pet free room

00 pet fee for one night seemed high

no room service

the restaurant was delicious, and the room service was perfect for when we needed a late-night snack

they charge 75.00 pet fee. this was not mentioned until we checked in to the hotel.

no room service

menu, lobby amenities, cheerful staffers, infused water, parking convenience, zen garden, room setup, balcony,

roof top spa looked great

room was dirty, poor lighting, tv didn t work, lack of outlets near bedsides, terrible room service, and not

lobby is nice with a fireplace, staff was friendly and helpful

room weird with the spa in the middle of the room

i loved the fireplace and the fact that the bathroom was so far away from the bed

charm - lovely room, fireplace, corner tub and balcony

spa bath was great. brunch was delicious.

we were told no pet friendly rooms have king size beds i guess they don t want you to stay very long

with the social distancing with no breakfast it kinda sucked

the ladies working the breakfast were very friendly and made the atmosphere feel very homey!

the hot tub was way too small. didn t use the pool but was too small as well.

i would almost have adult swim for a bit for adults to enjoy hot tub without kids jumping in and out

got locked out of the pool area when i stepped outside to enjoy the sunshine on the patio

friendly staff, clean rooms and breakfast and an outstanding breakfast.

it was clean and the breakfast bar was good

very nice bar and grill attached to the building

the pool could have been open the due to the virus it wasn't

the pool did have any noise damping, so everything was very loud.

it had guest laundry

pool area is nice plenty of room and large clean hot tub

convenient, great price, offer breakfast

the parking lot was full

fix the things broken before renting the room out. also the wifi is too much work to use.

like to have had more breakfast options

the last couple times the pool felt colder,

been nice if people not staying had parked in the back and people with rooms had been allowed parking closer to

nice pool and fitness

location was very good and lots of parking for our truck and camper.

staff were very nice, the breakfast was wonderful, laundry onsite was perfect however, pool was great

the good nite's sleep and hot breakfast was especially appreciated

one way to get in/out of the parking lot and almost missed it

it had a couch and fireplace which did not come with that and the jacuzzi leaked water on the

very clean rooms. breakfast was great!

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

no self laundry facilities

i didn t have the time to try the pool and the gym

they offer a guest laundry as well

we were there to celebrate a kids birthday, and only having 1 hour in the pool was disappointing

i was pleased that they were able to continue the evening reception and morning breakfast, even if it was a a

the tables hadn't been cleaned off when we went for breakfast.

everything, staffing, room service

beautiful decor, laundry and security measures. close to regions hospital

kids loved the pool area

very clean, fresh and new. very good breakfast. location was great.

if you have a pet and a vehicle, the cost goes up significantly for pet fee and parking.

the children pool was good for little kids

pool laundry access to skywalk and public transport

pool was cold.

clean, nice rooms. great bar downstairs that had great pizza.

very nice hotel and the pool was great.

about lack of wifi during stay affecting my experience resolved by manager on duty quickly to my satisfaction

buffet breakfast was overpriced

the bar restaurant is recommended, staff everywhere was amazing

0/)

room service was quick and delicious

i enjoyed the view and my kids like the rooms so much they said they like their new home because that was their

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

great pool and excellent rooms!

brand new facility with a full bar and small restaurant

s parts of hue building that aren t finished the bar is right on top of check in area which is odd restaurant

the property was beautiful! the restaurant and bar were very nice as well.

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

we did not get a chance to use the pool

i requested a early check in (not expecting it) but i was able to check in an hour early

mins and that helps me when i don't know the area, loved that it had breakfast offered and had a pool n hot tube

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

to local attractions, room service, and staff were very nice

i wish pool stay one later

cleanliness, the comfortable bed, the free shuttle, and the helpful staff the parking was very

wifi signal dropped continuously

front desk staff lady name jasmine was very helping and patient when i had my kids with me

we did not want room cleaning after the first night for a variety of logistical reasons (sleeping kids, getting

missed there was no hot tub. nice for adults as pool is used more often by kids.

lack of wifi

breakfast options were great, free laundry facilities, clean and very friendly staff!

the pet fee is $100 per night - nonrefundable

great hot breakfast, pool and hot tub had salt water instead of chlorine

lack of machines in gym..

that the shuttle wasn t available sat morning to bring us to the excel center.

need an upgrade, would be great if you didn't have to go downststairs to use the microwave, the pool could be

parking

pool was broken, gym didn t offer much

affordable hotel with free parking

00 pet fee with no hassel

laundry being done in open alive just outside room at 11pm

pool could be cleaner

very nice facilities, great breakfast that varies with a different special everyday

pool and hot tub were both clean and inviting

pool was clean and refreshing

it was my just by the pool as we were on floor 2

good breakfast spread,staff was nice, kids enjoyed the pool.

breakfast was great. nice selection for everyone's taste. location is wonderful.

pool and no hottub

did wish it had breakfast and more lighting in the parking lot

and laundry available too

was appalled at the cost of $50 for our 7 lb pet

parking was free and internet was free

me a bottle of water, went over the hotel schedule for breakfast, and assisted me with the wifi password

wish pool was warmer

the washer for laundry was out of order

curtains, large rooms, large tv's, extensive breakfast with hot and cold options, plenty of parking

hotel had a beautiful room for breakfast, the hotel room was new and clean, and we exceeded our expectations

shuttle was not available for transport to the xcel energy center as advertised on the website when

the free parking, the free breakfast, the amazing staff members were so polite

only thing that make use feel unwanted was when we were in the pool and a mother and her girls were staring at

i liked the location and it was quiet. also the pool was nice.

pool much smaller than appears in ad

the hotel falsely advertised they have a restaurant and a bar/lounge

pool looked waaaaaay bigger in the picture, in reality it was the smallest hotel pool i've ever

were next to the laundry room and one night coins from the machines were collected during the night

the staff were great and the location plus easy parking and coffee all day

plenty of parking available

convenient location, easy parking

clean, safe, comfortable, quiet, easy freeway access, easy parking, decent breakfast.

pool was perfect for the kids

traveling with kids, do following a strict timeline doesn t always

excellent service, pool was open, breakfast amazing

pool was perfect for the kids

room and breakfast were great

pool/spa was amazing and the outside lights in the yard were so pretty at night

there was plenty of parking

loved that they had a shuttle to the game. everyone very nice

pool/spa area were top notch

pool/spa area were top notch

laundry is fairly expensive.

laundry room also available to guests-only $1

just the guy eating at the breakfast buffet in his bare feet!! perhaps a sign indicating

the fitness center also had top-quality equipment, and the hot tub and pool were very clean and

the hotel was also very clean and had a nice pool & hot tub area

laundry facilities free and easily accessible

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

can work out and do laundry at the same time

free laundry

no complimentary breakfast

so noisy with doors slamming and kids running around

the pool is tiny, but does the job okay enough

no info that coffee bar open

roomy hotel with plenty of extras. full bar and live music on friday night was a surprise.

excellent breakfast offered

due to covid -19 all the fun stuff was closed at the hotel (pool, ball court)

i wish i could have stayed longer to use the indoor pool and jacuzzi

nice to have a pool and exercise room available

the beds were comfortable and the breakfast was great

parking lot was trashy

breakfast good with warm and cold options, room comfy, my son always has his stuffed animals and

did not have breakfast but the location was good where it was served.

with two small kids and bags that was a huge hassle

about the hotel but the noise, door closing, people talking loud, kids running in the hallway on the 2nd floor

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

good selection for the breakfast. delicious with great choices.

clean, friendly, no problems. pool area was warm.

nice room, comfy bed, good variety at breakfast.

clean, comfortable, pool, helpful staff

unsupervised kids being a menace

limited hours for onsite restaurants during our stay and no room service

as you have multiple restaurants to choose from, beautiful grounds, a glorious spa and fabulous gym

the spa is top notch also the pool is great

was clean, beautiful, everything worked beautifully, beautiful gym, great pool

parking was convenient. everything looked nice and clean

it was kids friendly with a pool and everything an d the room worked we loved the stay

it was kids friendly with a pool and everything an d the room worked we loved the stay

was able to take a glass of wine from bar to room also

shower needs a grab bar

the hotel was equipped with a guest laundry

the pool/room were awesome

the staff was friendly and the breakfast was excellent

perhaps a bigger parking lot. otherwise no complaints.

staff was friendly. good breakfast and great location. e everything was within minutes.

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

was told it was air conditioning on the roof or the laundry room

staff friendliness, location, laundry

no laundry facilities

the pool was dirty and no hot tub

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

small pool and moderate sized hot tub

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

remodeled, very nice and clean, great breakfast, nice lobby space to sit and work, shuttle was

to stores, our old neighborhood, staff nice, made us cookies, clean, got extra towels, whirlpool nice

shuttle bus from airport

nice clean rooms, pool area and overall facility. very good experience, i'll stay here again

location was perfect with the shuttle to the airport for my early morning flight

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the restaurant is only a small bar with mostly sandwiches and microwaved pizza with very limited hours

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

convenient location to the airport with shuttle and stay & park available

the lobby and restaurant area/coffee bar served good and reasonably-priced food and drink

it would be nice to have laundry service on every floor.

coffee available all night and fresh, breakfast selections, pool area.

the breakfast was amazing and the kids loved the pool

pool is open early so the kids have something to do in the morning.

we loved the room and staff was very welcoming. pool area was clean and fun for kids.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick

the hotel had a nice pool and the free breakfast was an added perk

the continental breakfast was great with lots of options

take away breakfast

breakfast in the morning was

the pool area was clean and comfortable

breakfast for kids pool area was nice

location, gym, spa & pool

wifi was a nice perk too in the rooms

cold air conditioning, pets allowed

pool was great. grandkids really enjoyed the freedom.

the bar closed at midnight

view from gym is nice

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

we enjoyed eating at the restaurant. the shuttle service to and from the airport was suburb.

the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

our late supper (fantastic food and the bar is super fun with all sorts of board games, etc for kids and adults

room service staff did not knock before entering the hotel room around 8:45am, which was unexpected

the bar was cheap and convient for staying in on a cold night

pool not open later

close to stadium, friendly and welcoming staff, especially with a pet! everybody loved stanley!

upon check in, they gave no information on amenities, where to find things, how to get wifi, parking, where to

free parking and wifi

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

ask for kaykay or ali g at the umbra bar rail

comes to help you and when you get help they never come back and when we went up to the room for room service

and room service offering gym is small and not well equipped

it would have been much more helpful if they could have just checked with the room service to see if they found