breakfast options were great, free laundry facilities, clean and very friendly staff!

the pool & jacuzzi spa were nice to go to in the morning before checkout

it had a full kitchen, living room and gorgeous bathroom

room was excellent, bed was perfect. breakfast was decent.

great continental breakfast it has all you could hope to eat or drink to start your day

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

pool was down on friday and opened late

check-in, all staff was friendly and helpful, free shuttle to the xcel center, free hot breakfast that was

the nice lady at the breakfast buffet.

breakfast, pillows, wifi, and pool

my kids and i needed to be up at 4:45, so that was problematic

in the morning the breakfast was great

the pool area had a bit of garbage laying around.

hot tub would be nice but the pool is heated and was nice and warm.

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

the breakfast was get. i love room service

to local attractions, room service, and staff were very nice

how small the pool area was

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

only for parking was hard when it was just us and the kids to get everything out of the car but the staff was

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

bar was terrible i asked for coffee they didn't have any

brand new facility with a full bar and small restaurant

pool laundry access to skywalk and public transport

the pool was great. breakfast was delicious. and super easy check in.

pool laundry access to skywalk and public transport

location, bar and restaurant in-site

t have free wifi

wish they offered complimentary breakfast.

there also needs to be room service and some elevator music would be nice

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did not have breakfast but bar was well stocked with many choices

clean, quiet, gym had a lot of equipment.

they offer a guest laundry as well

it was a very popular hotel and the pool was crowded

the clean pool, the set up for breakfast, happy hour and afternoon snacks!

we were there to celebrate a kids birthday, and only having 1 hour in the pool was disappointing

happy hour, breakfast, pool and gym

beautiful decor, laundry and security measures. close to regions hospital

gym is excellent, pool is reasonable

it would have been nice if the bar was open to serve drinks

we enjoyed everything! the room was spacious, the kids enjoyed the pool.

staff, great pool, great location, huge windows

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

no self laundry facilities

no kitchen and no staff to clean the room and some of the staff were rude

no laundry facilities

in covid-19 i would have liked the bar to be open so the friends we were visiting could visit with us in the

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

breakfast wasn't available for most of the time i was there. the bar staff were very unhelpful.

room breakfast swimming pool

was told it was air conditioning on the roof or the laundry room

oh, and the laundry situation

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

my family with 2 kids stood their very anxious and concerned over the mix up

room size and cleanliness, breakfast and dinner were very good

room service and very comfy beds

when returning to the airport terminal, you must go by shuttle which is provided by the hotel, and runs every

no wifi. had to call third party to access wifi.

the tvs lip sync was way off, assuming this was due to the wifi not working well

unfortunately i did not get to sample the breakfast, but the early morning coffee was perfect

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of

i could not get on the wifi and the breakfast area was not kept clean or stocked

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

room service only came on the last day we were there, and our do not disturb door sign was stolen

the gym equipment provided was adequate to maintain physical fitness during the stay

the experience is affected when it looks like the bar

the food was healthy and excellent. bed was cozy. loved the pool and laundry

nice decor in the lobby and bar area

was comfortable the hotel was quiet we got in at 2am - the shuttle driver and desk staff were very, very helpful

pool was generous and clean - nothing special

easy shuttle service to airport nice and quiet at night and the rooms are dark at

the pool

kind of breakfast or at least complimentary coffee/tea bar would have been nice

gym and pool areas are very nice as

like restaurants and bar were closed through our whole stay, due to the christmas holiday

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant

appetizers in the bar were delicious

no shuttle to airport

beds w we re very comfortable. room service was fast.

very nice people and shuttle bus to excel energy center

pool/spa area were top notch

was a group of parents with not-so-well-behaved kids running around the entire outdoor dining area

i loved that it was pet friendly

the swimming pool was like a kids pool.

customer service excellent, rooms, restaurant, bar all excellent

great lobby bar and snack shop

the washer for laundry was out of order

chain that i usually use for the multiple times i travel because they actually had the real breakfast and pool

pool

clean room and comfy bed. fast wifi. nice burger restaurant next door for take out.

desk for over 15 mins and i wasn't told how to access the power in my room or how to set the wifi

laundry is fairly expensive.

laundry room also available to guests-only $1

clean heated pool and very warm jacuzzi with plenty of towels provided

we found something in the parking lot that was very dangerous and the staff members didn't hesitate going to

just the guy eating at the breakfast buffet in his bare feet!! perhaps a sign indicating

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

the room layout, free laundry and swimming pool.

can work out and do laundry at the same time

laundry facilities free and easily accessible

i wish i had known the swimming pool would be closed.

clean, amazingly comfortable beds, awesomely friendly staff, pool water was clean and temperature was perfect,

we also liked the hotel bar and bistro

the pool was a relaxing space, great temp, and morning coffee made this weekend a great escape

close to everything and well appointed. lobby bar was convenient.

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

easy parking

the breakfast was good and coffee very good. kitchen area clean and well kept.

came in with a long trailer and the signs in the parking lot all said no trailers/semi's

good breakfast

never was able to get the free wifi to work.

the hotel does not look so go from the outside. the parking lot is very rough.

great place wish the pool was open should give a little discount or some compensation kinda a tease

the gym was a small,11 x 13 foot room with a few items in there but really not enough space for more

fact that there is no breakfast/no restaurante, and no bar as advertised is very disappointing

was only the starbucks for breakfast, and no free breakfast

two standout staff people: reggen at the front desk: excellent service johnna at the bistro bar: handled a full

good and bar hours

pool and nice rooms

t realize it was pet friendly and we had a dog next to us that barked both nights we were there

the hotel was equipped with a guest laundry

enough parking, elevator really slow, access only available at front door, disability room shower small

very close to the airport and getting the shuttle was simple

breakfast. coffee. wifi and refrigerator and microwave

liked the pool

pool area, accommodating staff, ease of access

at the aloft hotel in minneapolis and was impressed by the number of great amenities for both kids and adults

close to stadium, friendly and welcoming staff, especially with a pet! everybody loved stanley!

there's also a pool with hot tub

modern, secure, and pet friendly

was great to have a full kitchen

nice to have a pool and exercise room available

very clean, great full breakfast with many options.

the pool is the perfect size

pet charge of 100 dollars. staff was rude.

breakfast good with warm and cold options, room comfy, my son always has his stuffed animals and

loved having the gym with exercise equipment

about the hotel but the noise, door closing, people talking loud, kids running in the hallway on the 2nd floor

we enjoyed the breakfast. was quiet and clean.

with two small kids and bags that was a huge hassle

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

the pool was close ud83dude41

the snacks mid day and the breakfast was awesome.

6am, called just to see if i could have my luggage held until check in at 3pm, they offered me an early check

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

the room; bar/restaurant closed early; nothing in the room to tell us about hotel services like room service,

stayed on a second floor with a room looking inside and the music from the weekend bar was too noisy

and room service offering gym is small and not well equipped

is a beautiful historic property with a bar and restaurant

oh, and get the dryer onsite fixed for laundry

the wifi also wasn't working and we were planning on watching a movie which we couldn't do without wifi

was not able to connect to the wifi in my room or even get on the internet

location, pool was larger and spa wasn't too hot. nice breakfast items.

no adults with them and only one of the kids was actually staying in the motel

laundry service available, which was a pain when on the road for a while

no microwave, no laundry

gym is nice with water bottle station

pet policy. they welcome pets no fee no weight limit . just friendly and helpful !!!

pet friendly, and the rooms are comfortable

breakfast, nice room and good room service with laundry facility

breakfast was good

the room with the kitchen was amazing. the breakfast and cocktail hours were great!

free breakfast

breakfast choices were great and the area was not too crowded

good facilities including gym

italian restaurant and bar was nice to have in hotel

no vegan options at breakfast and the bar closed early

breakfast was really disappointing`, we would never have breakfast there again

the gym could use some more equipment, otherwise it was fantastic.

did not like that there was no laundry room to be able to wash our clothes

no laundry on premises

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

website says you have laundry but you actually don't.

no laundry facilities. location good but not central to restaurants. no room service.

room service was excellent

the bar manager is fantastic

the pool was nice and the decor is elegant

room service was overpriced take out with cardboard boxes and plastic utensils

swimming for the kids and nice rooms.

loved that they had laundry accessibility and a latte machine on lobby floor

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

also the laundry that guest could use required coins to work however their coin machine was not working so

but the bar was serving beer, so it was all good

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

kids love it

the room and room service was excellent

staff was particularly helpful in light of the surprise inspection of the pool, allowing me to do a late checkout

me meal vouchers upon arrival, very slow wi-fi, no access to streaming services, didn t have room service like

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even

no great bar restaurant area.

gym was great, staff was helpful in recommending local places to check out and room was just right

was surprised that wifi wasn't included, and then very surprised that one day of wifi costs 14 dollars

i was not charged a fee for early check in

the free wifi is very complicated to find - i guess you say you will pay honors but don t enter card

this hotel sets the bar high for hotels and the shuttle picks you up from the airport

the room service worker followed me when i was alone and was hitting on me...

needed two connecting rooms for a family with special needs kids who love room service on a night before an

it was pet nice of them

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

spa and swimming pool was closed for renovation

the gym was my favorite part!

no pool for the kids

i also wish we knew how to get room service in our room while we were out of the hotel room

breakfast had some good selections but i'm not a huge breakfast person myself

room service from the bistro was delicious and well priced

placed near the gym where i could hear people dropping weights

the room service was excellent! ordered the

i m not take breakfast

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

kids found someone's prescription for muscle relaxer in the unlocked safe, so it obviously wasn't

think i got food poisoning from the breakfast buffet, most likely i ate sausage that was out too long, but i

the swimming pool is kids favorite although i used the mini-gym more

one staff member liked to hover as you dished up breakfast wasn't very comforting

thankfully the industry has adopted unscented laundry products on linens and towels

interesting building and decor, great location and an excellent gym

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain

the facilities are great - the gym, in particular, is world class

there was no room service available. that was one reason i choose a classy hotel.

the pool/hot tub were a hit as well

pool and hot tub were great

room had plenty of mirrors, bathroom light was nice, free wifi is hugeee plus

needed a plug outlet closer to the bed for cpap machine. no free wifi. parking was expensive.

the property has a nice hot tub, decent sized exercise facility and a pool and a good bar for happy hour

no pool

room did not have a hotel guide in it which should have contained a room service menu, so i was forced to go to

the gym is okay-it s a bit small and both peloton bikes weren t working properly

the bar area was welcoming and fun

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

pool was perfect

everything the gym ,pool and spa were excellent staff couldn t do enough for you

i used the pool, gym, sauna, steam and hot tub every day

the checking in process was well done, room great and the gym and pool as well

the staff gym spa rooms

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

great location, rooftop observation deck. good gym. clean.

had an odd last minute request for a lint roller to get rid of some pet hair brought from home right before

modern chic with a historic twist! mature, no kids, very quiet rooms perfect get away

gym was 'so-so' for a 4 start hotel & piped music way too loud

was too cold for kids

the staffs reception, gym facilities and the food.

i loved the added bonus of the sauna in the gym area

disappointed there wasn't an outdoor pool. other than that though, great property

only water available was through room service or purchasing through the hotel gift shop or lobby coffee shop

one of our beds had dirty laundry in it

i told her that there weren't any towels or anything to wipe down the equipment in the gym and she seemed like

excellent food in the restaurant and room service

quiet the view, room service, excellent food. i slept so,so good thank you

it wasn't horrible and we would stay again no questions asked but things like the pool and hot tub seemed dated

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

only thing which clicked was there wasn't a laundry in the building

no laundry facilties at the hotel

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

love that there weren't a bunch of little kids running around

staff was wonderful, rooms were clean and comfy, and the lobby bar was a welcomed addition at the end of the

that for the price breakfast wasn t included. had to pay for parking.

i missed strawberry marmelade at the breakfast buffet.

liked the option to be able to have a late check out at the last minutes they were very according on that front

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

requested early check in, when i arrived i was told it would be a 40 dollar fee

would be nice if the bar opened earlier than 4pm

also, my wife has a presentation for work she needed to get done and the wifi was spotty at best for her

wasn't told about the gym on the 18th floor that i had access to

great little bar and location to some other great restaurants

free wifi, no quiet place to go and read, would have liked some small breakfast included for the price,

) this hotel is pet friendly and that part was awesome, too

top floor, nicest suite & next door full of underage kids drunk/fighting until 5am reported 2x no change/no

internet should be complimentary, the gym was really small and didn t have pool or sauna

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

the breakfast was average, but fine

breakfast was good

there s a laundry facility & gym but i didn t use those on this occasion

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

no quarters were available to do laundry on our last morning there

pool area, the early pool closing time, the breakfast was not impressive at all, and the party of kids on the

pool was small, no hot tub

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

the hotel bar was great and bartender very nice

clean with exceptional facilities: gym was very good, as was the pool and sauna

gym available at all hours with key card

do not have laundry machines on site, nor are there any in the immediate neighborhood

the lobby was amazing the bar was great

room service was extremely quick and delicious

the gym and the full size court inside

kids running up and down the hallway & slamming doors until midnight (on one night of the stay).

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

laundry room did not have a chance machine and front desk did not have change either at the time

the housekeeping was poor - we put a room service tray outside our door and it sat there over 24 hours

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

laundry to reception just before 09:00

ruby in the bar also made sure we had everything we needed and was a joy

not a good hotel for women or kids

the only downside to this hotel is that in-room service wasn t available and my room phone didn t work

breakfast was delicious and room service was very quick

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

room is comfortable. the gym is also better than average

breakfast was inexpensive and they offered a good variate of options

gym downstairs

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

lots of room for two adults with 4 kids

the pool/hot tub were very nice and were supplied with big towels

was lovely, maintenance for cleanliness very well and has no issues, had a large party of kids i couldn t hear

very clean, the free shuttle from airport is amazing, great swimming pool.

seating for breakfast was not organized

the pool? is too small, and too easily crowded

huge tv, nice big ceiling, nice furniture, great bathroom and breakfast came with the room type

too many screaming kids kids don't usually bother me

no breakfast and laundry facility.

bed linen had not gone through the laundry

kind of had a scare and wanted to park in front of the hotel to load up the kids and had to drive around

staff was amazing! lots if breakfast options, and late check out time!

breakfast cud be better - maybe some hash browns or beans?

the facility did not have quarters available for the laundry machines.

the only place available to guests was laundry

indoor pool and laundry facilities available (you will need quarters though)

(possibly dry laundry soap flakes

laundry detergent was too strong smelling

breakfast was delicious

the kitchen in the room. great for long term stays

it would have been nice to have an indoor pool/hot tub because it was the middle of winter, but the outdoor

large rooms, friendly staff, nice pool, great location!

there was also a parking fee and a pet fee plus deposit

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

clean. spacious rooms, friendly helpful staff & good breakfast

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

the breakfast had the