provided wood for fireplace (for one fire, more wood available for purchase)

i loved how there was a stove top and dishes and everything you needed on the kitchen

checkout, heated pool and hot tub overlooking ocean, easy walking access to beaches and restaurants

great room! great location. right on the beach... pool..we ll be back

door to sam s chowder house and we could walk to it for dinner as that place is always busy and parking is

laundry facilities were useful

laundry was upto 9.00pm and opens only at 6am

the laundry facilities also had a line and perhaps they could consider more than one set of machines

the convenience of the laundry room was a bonus

the breakfast selections were perfect

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

view, location, parking ease, staff, cleanliness, etc.

the pool was too cold

the bar of soap in my room was used. the check in/out time were in accurate.

location was perfect, parking was free

the fireplace handle was very hot when we tried to turn it off.

wifi was a bit slow in spots.

the breakfast was great

loved the breakfast presentation and

the biggest shock was that the hotel lost my laundry

be better if the hotel also had somewhere you could buy snacks etc as we were limited to ordering room

late at night the receptionist offered to change my room but it was difficult to move sleeping kids with all of

lacked simple convinces (couldn't even purchase a candy bar, magazine, aspirin), had to drive off property into

also would wish particularly during covid that the room service was better and more extensive plus that there

the laundry room needs a change machine or to be able to use card

their laundry fee is good too.

kind of staff and they have somewhere you can do your laundry

because of the coronavirus, they had to shut down the gym and laundry rooms

free parking, breakfast included, laundry room available, secure

coin laundry (great when been away for a while), comfortable room and reasonable price

excellent and helpful reception staff. swimming pool. laundry facilities.

i also liked that they had laundry services although i didn't have the chance to

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

laundry facilities

good laundry

laundry inside the hotel helps us during our stay

you can also print your boarding pass, and there is a gym

dated old. needs updates. pool no water. blah.

free shuttle service helpful and friendliness of staff breakfast bed was comfy and room was big

reception was helpful and a laundry on site (payable) was very useful

laundry would be useful

laundry available for additional price

they did not have working laundry services as advertised

very very cute, laundry service machines

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

like the free wifi was available to only those who sign up to the marriott bonvoy program

the room service and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool,

loved the table to serve as a kitchen table so we could eat our dinner comfortably

coin laundry and comfortable clean rooms are pluses

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

phone the hotel (can use the airport shuttle phone to reach the hotel) and may be surprised the bar closes at

free shuttle is awesome

very overwhelmed by the front desk staff and the shuttle drivers

loved the variety of restaurants to suit everyone- bar with burgers etc, market with sandwiches and a more formal

we had perfect food/drinks from the guaranteed 20 minute room service

bar and restaurant were closed (it was after 11pm) but we were able to get something from the 24

best gym facility at a hotel ever.

the room service, internet and the view of the airport is amazing

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

my kids liked the pool table and video games

they are good to me and to my kids

awesome place close to air port, no free breakfast

westin was pet friendly, clean, with a great location overlooking the bay and the airport

comfortable room and nice bathroom, good breakfast. pet friendly with grass to walk the dog.

clean rooms and very nice pool area for the kids.

early check in

wasn't able to use the gym n pool this time

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

room service

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely

only recommendation is to extend shuttle hours

shuttle service to sfo, free wi-fi and the location

also, requested quiet room, and they put us above kitchen prep area, which woke us up at

restaurant on premise too pricey with small kids

we were allowed for early check in

great gym, good location between sf city and mountain view/palo alto

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

no pool no laundry service

i needed laundry room, got that done

quiet room with a great breakfast and laundry room.

in the same area is a washer and dryer for laundry needs

operated laundry issues

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

very nice laundry facility and fitness room

flexible management as we first had a room next to the hotel's laundry

room next to laundry room can prevent you from sleeping at night; try to avoid

room was next to the busy laundry room

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

we left on the 6am shuttle to

large clean rooms, laundry facilities onsite

free laundry room, breakfast and lovely pool area

doing laundry for free and having good breakfast.

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

free laundry

laundry facilities. one dryer was out of order.

laundry service on site as well as a computer station with printer

they also had a pair of washers and dryers to do last second laundry

great breakfast, laundry facilities, parking, the amazing views

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

no laundry service available! always reason for not providing service!air

there is no self service laundry machine and dryers.

swimming pool had too much chlorine in it, it burned my eyes and face for 2 days, very uncomfortable, the

we didn't eat breakfast there but a late night snack in the bar was awesome.

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it

room was very nice, bar area was nice,

by the water, ease of airport shuttle frequency, view of the bay

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

the hallways always had dishes from room service for days. our shower curtain was dirty.

the shuttle to/from the airport works great

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

they put me in a quiet room right by the guest laundry area as requested

had a guest laundry

more laundry facilities would be helpful. washers and dryers busy

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

it was clean and had a spa and work out room that was excellent for the price

however it was not a swimming pool it was a whirlpool that was a jacuzzi

location. the room and gym. i received a good attention.

t like, the only thing i can think of is once the front office didn t have quarters for the laundry

laundry facilities on site

things needed improvement like the first laundry, refrigerator at least in the room

laundry on site and friendly staff

laundry is just two washing machine and one dryer

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

gym was old, not like pictures

free breakfast and open bar from 5-7:30pm

free hot breakfast and pool for kids.

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

room was next to the laundry room and it was very loud

also apparently room service ends at 10pm and there is no other way to get food

i also liked the fitness center with brand new equipment

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

30am by lot of noise from the laundry room to the point that the two kids could not sleep

staff was really good! gym was also good enough.

handy for the airport bed comfortable rooms big gym decent

new gym a

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

no self serve laundry facilities

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

should consider having laundry

is no coin operated laundry ( i think there isn't one)

it has a very small pool, great breakfast choice and guest coin laundry

like that it has a mini grocery, a coin laundry,, a gym

had to walk across the main hotel building to eat breakfast, do laundry & use the fitness center

out of hot water when they do the laundry at 4pm so watch out

well equipped hotel (especially the laundry can be helpful

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

stay away from the laundry

laundry really expensive to do on site

cost of doing one small load of laundry was quie expensive

cost of laundry

room was next to laundry. vent in bathroom leaked, no one resolved it.

breakfast was excellent, thank you

free breakfast, clean, friendly staff

the delicious warm breakfast provided a lovely start to a long day of flight

clean, comfortable and roomy. the breakfast and coffee was very good

and the laundry room was definitely a plus for my family

the location of the laundry room.

the laundry room is pretty small but it's open 24 hours if you ever need it

laundry room was very dirty

laundry room only had one small washer and two dryers

mention how amazing a swim and a dip in the hot tub was a treat of my business trip, with a fully gym

bars and restaurants were open with limited hours, no pool

i got this hotel for the sauna and gym both we're closed.

wet by the elevators due to kids swimming and going in and out.

closeness to airport, shuttle, pool

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

it has a really nice laundry room and business center

desk lady could be nicer to kids and more welcoming

breakfast was fresh and tasteful

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

i like the self-service laundry for my business trip

laundry room only had 2-washers/2-dryers

complimentary shuttle bus and laundry room

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

there was a shuttle, laundry and a hot tub for sore muscles

guest services - laundry - business center are excellent !!

better maintenance of laundry facilities

accommodations, beds, kichenette, laundry availability

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

people at the front desk are always professional, the free laundry room, the outside area is very clean, love

laundry, room with kitchenette

great breakfast and laundry facility

and free laundry

the dryer didn t dry so well in the laundry room!

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

a room prior to flying out the next day, booked a non-smoking room, but room i received smelled quite bad of

was no breakfast in the morning or no more

wifi was terrible, weak signal and constantly disconnected

could of had a better breakfast..not much there..

was clean and arranged early check in

was free last year when i stayed here, and laundry too

this was my favorite hotel bar far i have ever been to

my room was noisy i could hear the elevator all night ; no room

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

parking was a reasonable cost (12/day) and there were even spots open for ev charging

elevator ice machine laundry and store room

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

quiet, nice laundry facilities

not enough parking had to park in the street

not enough indoor parking.

there was a guest laundry

#2 guest laundry was broken so you had to use the sister motel next door

laundry facilities terrible, nothing worked properly

paid laundry, plumber woke up us at 7 am to check water temperature in the room

laundry was 3$ per wash which is too expensive

there was a warm indoor pool and there were laundry facilities on-site

stay the room was comfortable and clean, with access to a laundry which was very convenient

coin laundry machine, soap sold at deskfront

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

my daughter loves the hotel and the swimming pool! the staff is always friendly!

did struggle much with the laundry facilities as i stayed for a week

i believe my room may have been above the laundry room

ice, laundry, our room had an empty nice mini fridge i put my drinks in

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

guest laundry machines cost $4 to wash and $4 for 30 minutes in dryer

not e4ven a laundry bag

it would be useful if there was a guest laundry

doesn t have guest laundry

large breakfast area

breakfast was very good and provided many choices

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

wifi speed is a bit slow.

we had a nice studio room with a full kitchen

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain

very close to restaurants, groceries, banks, and laundry mat

rooms are too small and the parking is on a hill

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

parking was nice plenty of room site was really clean

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

guest laundry was out of service. washer and dryer both broken

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

close at 10pm and the hotel don t providence nice food except frozen food or dry food, and no bar , nothing

staffs, good breakfasts(pay), free parking, coffee machine in the room, and a good quality of amenities and

wifi sometimes not good

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

close to airport and shopping mall, restaurant and sea, kindful reception, free and enormous parking lot, free

great breakfast

these were suite with kitchen and well maintained

laundry facilities, swimming pool, service center, close to a big shopping

laundry, which is still only $1 per wash

had questions in the gym and there was no one around to ask

was very nice high class hotel at a reasonable rate. nice restaurant and bar as well

the swimming pool was not pleasant.

they even had a laundry room on site

were renovating and failed to mention no laundry facilities

laundry machines required quarters, and i never carry change

not having a laundry facility inside our room, but no big deal.

the laundry room, gym were all well kept, clean and easy to use with nothing

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

she explained that she was not allowed to write '3 kids' on the coupon

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

breakfast was good, the staff was friendly

breakfast selection is very weak

excellent breakfast perfect room excellent service

could not get room service after 3:00, leaky shower

clean, good staffing, great breakfast

the room was clean. it was close to the laundry machine and the parking lot.

had a laundry facilities and staff is friendly

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

laundry

the vending area was nice and there were laundry facilities onsite.