had slight problem with wifi... very complicated

the breakfast choice and room service was excellent as were the staff.

lovely old wordly hotel great features nice rooms good parking tasty food recomend

lovely cental location, parking was a bonus

friendly atmosphere. fantastic breakfast.

there were no laundry services or facilities, which i needed for my 4 night stay

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

very pet friendly - our dog was even given some sausages for his breakfast

there is also a wacky warehouse next door where your kids can let off steam after a long drive

the entrance and bar area was lovely and cool

it's easy to find and get to, ample parking and fantastic service all round

was plenty of parking area

breakfast was absolutely lovely, plenty of choice

lots of parking and nice bar

guy in bar didn t bring teaspoons for coffee, he spilt it in saucer had to ask him to clean it up

long minutes for our deserts to arrive whilst the chef and kitchen people were busy unloading laundry from a

one towel was badly worn one breakfast returned as cold bales of clean laundry blocking access to our

we arrived quite late the restaurant staff happily served us a delicious meal, the breakfast was also delicious

place to stay , we were at a wedding nearby and we checked in had a bar meal which was delicious we were then

the non dinner reservation and room service breakfast

our room was next to the service room where all the laundry was kept and there was a stench emanating from that

jack in the bar was very helpful and a very pleasant guy

swimming pool had no lockers

was very large and comfy, we were able to have an early check in due to an event we were attending

hotel with plentiful secure parking and a wonderful indian restaurant onsite - highly recommended

we were next to the laundry room

kids ate dinner with nanny and it took a while to get served

the bar is small and impersonal. the design is austere

time away from kids lol

plenty of parking

but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

pulling into the car park the parking arrangements were not clear

and it's great that room service was

bed extra comfy and breakfast excellent value

fantastic facilities including free wifi and use of the gym

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

i feel sorry for them having to live there without kitchen / laundry facilities

great gym and nice coffee shop

no wifi in the rooms

large clean room. parking close to room.

lots of noise very early (before 7am) of laundry trolleys careering past the window

we had been traveling for several days and had hoped to find some laundry facilities nearby but none available

room was very good, comfy bed good wifi

bed was comfortable and wifi was decent for a work connection

toys for kids gave us a chance to eat in peace kids made friends it was lovely

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

found some dirty laundry under sofa bed on arrivalud83eudd28

quiet, close to harvester, late check out, very helpful staff

location great for bet365 stadium breakfast nice room nice too

late check out time. ease at breakfast time.

is extremely good value swimming pool sauna breakfast parking all for under 100 you'd be paying double at some

cup had chip init, menu for room service was stained and crumpled

wifi worked well

pool area excellant and spotless , hotel bar modern , room service efficient , food very good and the breakfast

so helpful rooms big and clean lovely breakfast and there is a guy working at reception and the bar who is so

eventually a lad appeared as he was dealing with laundry at the far end of the car park

hotel, nice breakfast, comfortable room, plenty of parking

hotel, in lovely little village, and oh so pet friendly

we’d travelled frkm london and kids were tired so an apology and empathy would have improved my rating

room service was pricey and the quality not the best but the local takeaway are a few minute walk

poor standard, room out dated, smelt , dirty laundry in corridor

there was no free wifi, though it was supposed to be.

chef is italian and is super professional and gives you a practically personalized service the barista of the

the wifi should have been entirely free

not hygienic from the start, so much dirt everywhere; the bath had grime at the bottom, the carpet was dirty

staff are brillant. great with kids. jackie is an amazing worker and person.

no mini fridge in the room no room service was available

expensive breakfast as kids eat free only applies to under 12 not under 16 like other places .

even the kids enjoyed the pancakes

we had a parade view which the kids absolutely loved and was a good experience but people were smoking under

the hotel should provide laundry services , this was the only issue i had . thanks

no laundry service, no food service, the bed was cracked in the middle

we didn t check in until 9:04pm, we asked if we could order food and was told that the kitchen closed at 9

pet fee of 20 is extremely unreasonable given that we brought a very small chihuahua

just my little boy that enjoyed his off the kids

the bedding had odd stains laundry firm need to check this

very good hotel for an overnight stay. clean, friendly, good wifi

wifi not the best

i love how clean the room was. how handy it was for town centre. the off road parking was great

parking is a bonus the staff are great, the rooms were really clean some in need of a refurb but

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which

spa facilities

decent size room; comfy bed; room service; dinner. nice staff

reception, bar and breakfast room

nice comfy bed, fast wifi, nice clean towels

the breakfast was fantastic

the breakfast was very good, plenty of choice.

nice room, nice bar lounge area, breakfast

he suspected that this was housekeeping staff, cleaning up in the bar and restaurant downstairs, whereas i

great location with a fab breakfast as well as great evening meal

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

woken before 7am laundry van

we arrived we were kindly upgraded and could use the pool and were given a complimentary drink and breakfast

not pet friendly

did not have time to try gym and pool

out in the end as no one came back to clear plate for 40 mins after finishing main course - no laundry service

swimming pool and the gym on site

kids whenever needed, clean and spacious room with a nice size tv and most important quite a good wifi connection

the pool was nice and easy enough to use

pool and spa facilities were crowded

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

the evening meal and breakfast were really nice

wanted to use the pool but camera broken and also kids night for swimming lessons

was fine although i would have preferred completely free wifi

of car parking spaces, on site pool /bar/restaurant or 10 minute walk to shops/restaurants

laundry facilities in room

piles of laundry in the corridor

the kids are so

minutes walk into town with all its bars, restaurants and shops and lots of play areas for the kids

door hotel continental buffet included 2 hot options - bacon and beans friendly reception team late check

suite was excellent with good room service

wifi was also incredibly fast and able to stream videos/work with ease

the rooms were spotless staff friendly and helpful breakfast fresh and tasty. lots of options

great little bar! original features, nicely refurbished, decent gym and friendly welcoming staff

plenty of parking too

laundry service on the weekend which wouldn't of been a problem if it stated that

unusually located in some sort of family paradise park land area with all kinds to do with kids

good gym/swimming pool

kids loved swimming pool

pool is such a great facility, kids loved it

was no laundry facilities it stated on the website that there were was dissapointed

location and friendly staff - lovely breakfast and great location for town and plenty parking

the wifi is a bit glitchy.

convenient car parking

safe parking too

if wifi was unavailable, this should be provided for free within the price of the room i paid for

breakfast was cold

the rooms were comfortable and had everything needed with good wifi and plenty of plugs

food on evening and also breakfast was excellent

great value large room nice breakfast

sauna and steam rooms in the changing rooms. spa area needs updating.

swimming pool was nice and warm

round the hotel were very friendly and helpful and it was a great bonus that there is a swimming pool/leisure

the spa was basic but really great added value

had a fantasic time here all staff was friendly even the room service was really good

is no laundry facility in the hotel

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

the bar staff the bed was lovely and the breakfast was great

the breakfast bar (especially because it was included in the price) the jotel had every little thing u can thing

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

selling point for me turned out tobe the laundry room

being charged for a dinner when i only had pate room service

the food was lovely and 24 hour bar

he was also very helpful when we used room service

only disappointed, the kids can't go in to the pool.

the walk to the pool facilities, no robes provided

lovely and clean and great choice of breakfast. staff friendly and very helpful.

staff were a little patronising, felt targeted as were told “need help kids” as grown women and as we look

staff are lovely and helpful. i also used the gym and swimming pool - excellent facilities.

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

swimming pool plus location great staff and connecting rooms for us and the grand kids

great place for a relaxing sauna swim. the gym is very good the staff are wonderful.

spa and facilities was a good size

wifi dropped out a couple of times

the continental breakfast hamper was a lovely touch

we enjoyed a cosy stay and appreciated the breakfast hamper. thank you.

arrival we found a parking space and checked in

guests who are sensitive to noise might want to request a room further away from the restaurant / bar

the spa was lovely and spacious and good value for the facilities

friendly staff, clean room, excellent facilities, wifi excellent and secure parking.

there is a great spa and gym

was very impressed with gym and leisure facilities as well

food and service were excellent. superb gym.

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

park was not really well laid out could do with parking bay lines repainted as people parked very inconsiderately

room service didn't clean room's only put clean towels in their was a large piece of food on the

room was a great size, and loved that it is pet

room service poor never cleaned once in 6 days