having to go out of my room to use the laundry room to get my shirt ironed

wifi could have been better

the bed was comfortable and room service was tasty and arrived quickly

location and safe parking and quiet.

staff,excellent parking especially for a large van,breakfast was lovely,all in all great value and location and

i requested a quiet room but was surprisedly awaken by the laundry vehicle very early in the morning outside

laundry was visible outside our window and was very noisy when it was collected in the morning,

room we stayed in was noisy all night, possibly from the boiler or maybe near a laundry room

room was not the greatest, it was dark as the window looked out onto large laundry containers

everything is good. my kids enjoyed pool time lot.

great location for football club. next door. free parking. great bar area. friendly staff.

thankfully didn t wake the kids

noise from other customers and kids running around the hallways

also late check out time and breakfast served until 11am which was also really great

bonus was having a gym

i watched a cleaning lady kick and throw laundry down the public stairs

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

this hotel is very kids welcoming

hotel is child and pet friendly

we loved the room and the breakfast

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

location, friendly staff, very clean and comfortable. fabulous breakfast.

the free wifi and breakfast make it really

staff, the use of parking, the breakfast and speedy check in/out

wash them before i use them the corridors were awful and dirty the entry to car park was full of laundry trolleys

also a bar & large reception area with comfortable seating

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

wifi was slow

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

is no laundry facility in the hotel

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

the bar staff the bed was lovely and the breakfast was great

great staff, great breakfast

( laundry room or main reception

hotel also has a gym and laundry / lounge but didnt use these

clean and kitchen and laundry

the laundry facilities and games room

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

laundry was thrown down stairwells and not in a skip

staff saved the day, she knew what i was requesting and even though she stated they were awaiting laundry delivery

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

no room service unless you pay an additional 4 per order

tv remotes and wifi signal occasionally temperamental ...

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

clean rooms excellent staff comfy beds free parking

place locked up 9pm on sun evening. no bar area open.

wifi connected but kept cutting out so was pointless

lots of free parking on site

early check in available if you purchase room via their own website and key/ room functions all

i had to pay £20 for early check in

have a kitchen cloth handy to dry crockery and cups

crisps, water, juice, pastries-all you d need for a short stay as well as the well appointed kitchen facilities

was expecting room to be small but there was plenty of space! great to have a kitchen.

booked it for the laundry services

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

clean. nice gym, good breakfast, comfortable bed. helpful staff. central. good value.

helpful staff, clean, plentiful breakfast, newspapers, free wifi which worked really well, can walk into the

lovely hotel, very clean and comfortable and great bathroom. breakfast was 10/10

the parking is invaluable when staying in birmingham

wifi was exceptional

and clean, very spacious with good parking facility

we took the bedding off and the kids slept on the floor instead which was fine

excellent location for where i was collecting daughter from university. large parking area!

wifi was free but not secure it was provided by 02 but they asked for your mobile number whicj i

be on the breakfast hall on early. make sure you put on the sign for room service.

i hope they will introduced a new family rooms for small kids

there was also a note with a chocolate bar left on the bed as a lovely extra touch

the wifi could be better. and wasn t sure if to log in and give details re 02 of it was safe

so bad, very tight and expensive , when we left we had to get out of our car to move a load of laundry trolleys

car park is terrible, so tight and staff left loads of laundry trolleys obstructing the car park

the wifi signal

the gym was way to small with limited equipment

ok for us but the bar did close a little early considering it was a new years eve stay.

they made us sleep in basement next to loud laundry

even had an ironing board and laundry options, which is strange because i haven t seen that for a while in

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

kids- how about a children s play area - this could be great for bored kiddies

guests from the bar next door sitting on the steps smoking

drinks at bar could have more choice

great location early check in eat in and take away available for breakfast

the kids were exhausted and we did the check in earlier

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive

late check out

we didn't stay in novotel as the laundry hadn't been delivered. the hilton was nice though.

bed, close to all amenities, easy parking, good restaraunt, great staff and 24 hour room service menu

delicious breakfast and friendly staff. the kids play area was fabulous too.

sauna, steam and gym

rooms were very nice with free tea, coffee and wifi

room service excellent

clean the room at inconvinient times, the mini bar attendant would knock once then just come in, laundry prices

hotel facilities are really good, the spa, gym and pool are all well equipped and a nice way to chill out after

beds, excellent breakfast, great pool/spa, staff very helpful- early check in/late check

room service was quick to respond to us

lesuire facilities great pool and gym. location to get to the shops, night life

very dry welcome, this girl is not a credit to your hotel, maybe she needs to work in the laundry room we re

i was given the 1st night but complained as it was next to the cleaners room where they dump the laundry at

slow wifi in the room

adults, 2 kids, 7 & 9) stayed overnight and were very happy

the gym was good

will stay in there and the hallway was horrible - this was 8th floor and they had bags of dirty laundry on the

no dirty laundry)

perfect location, great bar area and super friendly staff

the bar entertainer was excellent

the kitchen had most things, there were just a few items that were missing e

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

charge of 13 and the hotel bar is extortionate

nice big tv and free wifi which

only down side to the week end was due to a dessert when we ordered room service

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

didn't sleep until the last residents were back )just like home with the kids

the spa staff were so lovely and added to that relaxation feeling

beverages and snacks available marvellous power shower pet bed and bowls provided

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

room was opposite laundry and staff on first morning were far

hotel out on a limb ,no room service, no information on hotel in the rooms

room service lady kept barging into our room while we were getting dressed the next morning

price it's a very average place, not enough plug sockets , wifi should be free tbh cleaners and room service

used to room service options

your laundry charges were expensive

polite and friendly staff. quiet room. excellent breakfast

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

would have been nice to have a room service breakfast menu as only lunch, dinner and drinks offered on room

we arrived in birmingham at 12 and the hotel were able to accommodate an early check in for no extra charge

nothing - maybe the bar could stay open a little later

the fruit and granola for breakfast was to die for & unlimited hot drinks 25 hours.

kept awake by loud singing in the bar at 4

really enjoyed staying on level 16 kids enjoyed the view

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc

i was unable to turn the room fireplace on, although the main environmental controls for air conditioning and

great in room facilities, good late night room service

being very picky they closed the bar too early,

couldn't fault breakfast, plenty of choice and high quality ingredients used

best location, high quality linen and amenities. nice gym, friendly staff, very nice breakfast.

shower as i came out of shower the fresh large towel was wet to touch (i assume/hope following laundry )and so

also the wifi in our room was a little patchy

we spent some time in the bar enjoying drinks and bar food, room service for dinner and breakfast in the

i didn't like kids making noise in middle of night

room was very spacious

lifts were out of order (not the hotels fault) so had to share the service elevator with the laundry

they were shocked to see that the bed had not been made and dirty laundry had not been replaced

the security put in the laundry lift because the other lift wasn t working which is fair enough

no room service available as specified on the website.

lots of noise from 25th floor champagne bar & restaurant through the night

the standard 'leave laundry in bath if replacement necessary' is a

he went ahead to blatantly lie to me that it was from the laundry

the wifi cut out every so often but not enough to really annoy me

staff very lovely and pet friendly. amazing location.

room service breakfast was delicious, but wasn t as i d ordered

to be much more about caring for customers welfare through extra insight on their needs not a laundry list of

coffee machine coffee very bitter look careful at final account, attempted to charge for laundry cleaning,

tvs should be smart. eg have youtube/netflix etc. wish there was a spa or pool at least

used the gym on one

bar stocked many drinks

the sheets had some scuff marks but well may have been from the laundry press

wifi was poor

location is perfect and quiet but in walking distance from the city extras complimentary swim and gym

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

it was such a shame the gym/ leisure facilities weren t open or the restaurant.

the ony channels i could watch was 1 or kids programs all the others were jumping

was no hairdryer, no wifi in the rooms and no window - couldn t tell what time it was when i woke up as it

no wifi in the rooms

less people using the wifi ud83eudd23

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service

to supermarket, and 20 mins to city centre by walk -staff are friendly cons: -there is no self-laundry, otherwise

bar staff great too

really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted

bar was definitely over priced but bar that nothing else

there had been a function, so breakfast was really busy and had to sit in the bar area

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

we were offered complimentary late check out, we we rudely awoken by a piercingly loud alarm which wasn t a

the wifi signal was a bit weak therefore we could not access the apple play feature properly

liked the view and the fact that i was able to have room service which alot of the radisson blu hotels do

excellent room service

weirdly there's an outdoor laundry at the garage nextdoor

great location, great friendly staff and allowed early check in

there's a bar in reception but we didn't use it

atmosphere, great gym facility and loved the lounge bar type place wish i had more time to spend there will

carpet in the bedroom, no room service despite the in room menu stating pizzas available 24hrs

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having

there is a lack of basic facilities such as printer room and laundry (there is a paid laundry service but the

very rowdy spill over from the bar into hotel reception at night.

late check out time (12 o'clock) overall a very enjoyable stay and i would happily stay here again (+)great

big beds and clean rooms with a bar and breakfast option in morning

they have facilities l didn t see as l was only there for one night like the gym

oo many pre arrival messages which are overwhelming and annoying in

not good if you have baggage, kids or you're elderly

comfortably and king size bed :-) air condition excellent, wifi very good

was clean, comfortable and very quiet (despite being in the city centre) and couldn t fault the room service

one lift working, car park very tight and a number of spaces taken by laundry carts

wifi could be better

location was great, staff were friendly. got a late check out which was great.

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

pet friendly

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

would be excellent if self-service laundry facilities were available

40am sunday morning by the laundry van loading & unloading linen/towels etc

there was loud talking, banging, rollers from laundry been moved

this in itself is ok until the laundry truck arrives around five in the morning

it was either eat in the bar, which has low tables that are not comfortable for eating from, or room service

food in the bar was excellent

just if there was maybe a window of time for kids to swim gor example

s a real shame the tv did not work on wifi even after connected to our own hotspot

very poor wifi and no lifts so going back and forth with bags up stairs was an issue

didn t use any spa facilities but pool looked lovely and there was always something going on

friendly staff, clean room, excellent facilities, wifi excellent and secure parking.

the ev charging provision was excellent

friendly staff, clean room, excellent facilities, wifi excellent and secure parking.

the grounds were very pretty and there was ample parking

there is only 1 lift and we had to share it with the cleaning staff and laundry which left the lift smelling

) and pet friendly policy for my cat ensured we were both comfy

breakfast very good

well priced hotel with parking included which was nice

will impose a parking fee of 100 pounds if you dont register visitors vehicles, i think that needs to be

superb breakfast from sam - awesome french toast with fruit and creme fraiche

breakfast, really friendly and attentive staff

the choice of breakfast was great

the kitchen and seating area were also generous in size

the breakfast was excellent,

from a delivery lorry parked outside our window for approximately 30 minutes loading/unloading laundry

rooms are spacious and quiet full-size kitchen and a laundry, which is very nice.

we didn't make use of the bar or restaurant so can't comment on that, but the dining space looked relaxed

the room service and cleaners were overly keen and we had many knocks on the door before 10am!

might be best to room teachers in same area as kids

really friendly, happy to help whenever needed and more than accommodating when needing to have a late check

i liked the power shower and the tea&coffee facilities and the kids enjoyed theassive tv and lots of channels

breakfast was incredible

kids food menu so had to have huge portions that they were not going to finish and cost price of

i liked the power shower and the tea&coffee facilities and the kids enjoyed theassive tv and lots of channels

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

amazing hospitality and host. also pet friendly. very clean and tidy room and well organized.