she explained everything to us where we can do laundry at where the saltwater pool was at

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

was no mention of guest coin laundry or it's location

great bed! solitude in the sun filled pool... more than accommodating staff!

no king beds available, no room service or hot tub.

then the laundry room ladies were too noisy

distance to the falls (20 mins) and all the city attractions, free wifi works pretty good in the rooms, we never

wifi was working in the room, loby and

it was pleasant... slept so well. slept through breakfast.

good wifi, nice pillows, bed was ok.

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

laundry room needs coins and you have no other option than to take out cash and get a change for it

the possibility to use laundry services for a few dollars was very useful for us

breakfast was very simple, not really our thing, but the laundry was super handy

would have been nice to have a hot tub in the pool area

expensive with no included breakfast or laundry

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

an hour later and got us drinks and 1 was sour sweet tea so my husband still had to go to the bar to get him a

great pool & gym

a hotel they should really invest more money into cleaning everything including there elevators, laundry rooms

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

loved the laundry perks

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

on site guest laundry a bonus

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

laundry room is also available to wash your clothes

the guest laundry room, clean and free for guest (don't abuse it now people)

laundry

advertise having onsite laundry, no laundry detergent available for purchase

vending machines or ice machine in the floors, and no soap for laundry machines

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

had to take our wet clothes to the local laundry mat

no free breakfast and no laundry service

no laundry for guest

there was no laundry service in the building, they offer another sister hotel for laundry service

no inhouse laundry.

the dryer in the laundry didn t work once i told reception they refunded me my

laundry facilities were available but there was no laundry detergent available to purchase

laundry services and we really needed them

self-service laundry and free parking were useful perks

they have a gift shop, wedding chapel, pool, guest laundry (front desk said 1

there were no laundry services and ice machines were only on two floors, not our floor

i was told they were doing laundry and my room would be ready soon

i wonder did they laundry those routinely

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the

no laundry room

we had a bad experience with the laundry service.

the next day, i hung the plastic laundry bag in front of the air vent and sensor so the ac wouldn't shut off

is a very nice building, close to the falls, with gated parking lot across the street

updated very well, close to a lot of shopping,falls,casino

for a very reasonable rate, we had two bedrooms, one and a half baths, a kitchen and a living room with a full

laundry facilities a welcome bonus

food was simple but nice and the laundry service great

good facilities( roof top, laundry room)and friendly staff

it s $6 to do a load of laundry

there was no laundry machine like other hyatt properties.

great location spacious room laundry facilities available

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

they have a laundry room which was neat

was no laundry

had to use the laundry facility, gross 100%

the elevator button is not efficient on the second floor where the pool and the gym is

no gym no swimming pool noisy air conditioner

would have liked a direct connection between the breakfast room and terrace.

clean and friendly staff, delicious provided breakfast

i like the new renovations especially the gym and the pool

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

indoor water park.

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

we received three different answers about when the water park opened, no clarity on when the gym opened, and

free wifi and it works well

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

laundry room

everything was good. can't really say anything bad. except you need a laundry room.

loved the local to walk over the parking lot to play wizard golf while glowing in the dark and eat out

the kids' movies were a nice touch

the pool water is a little cold. unfortunately the laundry was not working during our stay.

guessing it was because our room was over the laundry and pool

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

the laundry room

huge plus, they had a laundry service dropping fresh clean bedding each day

also there is no laundry facility

stay at this hotel for a myriad of reasons: proximity to restaurants, casino and clifton hill

early check in from the friendly staff which was really appreciated

near casino with close proximity to shopping and entertainment and excellent breakfast with all day

laundry facilities helped with washing our sons blanket as well

good location, good facility, good wifi, clean room, etc.

the wifi signal was excellent! and the fridge is big enough!

no indoor pool

free wifi

didn't like the limited restaurant hours and no laundry options on the premises

wifi was not really working in our room, we stayed in the rooms in the side building not in the big

nothing beats being able to walk to clifton hill, especially with kids

good wifi

the main objective of our visit was to use the pool and spa area

laundry didn't take quarters as marked, had to purchase loonies.

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

there are laundry facilities and vending machines on site plus restaurants for

we spent our only full day in the falls doing laundry due to the bugs

maybe a policy around the laundry as i got abused by another guest.

the laundry service does not exist

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

wifi didn't work

it would be nice if the hotel had an indoor or outdoor swimming pool.

laundry

would have been nice to know in advanced that there is a guest laundry;

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

guest laundry and fitness center

useful to have an on site laundry at a bargain price of $1

laundry in basement was useful and cheap.

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms

couldn't connect to the wifi inside the room

breakfast and the whole combo

the pool is a nice size and the gym is great (clean, upgraded, useable equipment, and good size)

no laundry facility on site or close by

everything was spotless, and the free parking was a big plus

room service was so good

comfy beds, safe parking, walkable (6 blocks) to the main drag and all the things to do

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good

bedsheet and comforter smells like it wasnt wash from the laundry

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

i asked about laundry facilities and was told i they opened at 8am

the kids missed not having a pool but we were so busy that i don't even think we would have had time to

you have to pay alot to do laundry

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

no microwave in the room but found one in the laundry room for our use

on site laundry facilities

guest laundry and microwave on 2nd floor

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

with spacious rooms

its a long walk to the casino.

staff, offered a room with a better view of the falls for the lights in evening, the kids loved it

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

that there was onsite laundry

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean with a good location. laundry onsite to be able to wash clothes.

clean, friendly with great amenities eg access to laundry and water, ice etc

staff great laundry faciltys great

on desk rather large in process of replacing laundry was not open,elevator jerky must

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

parking not included. extra charges no laundry room

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

location good value just no laundry facilities

it's essentially an apartment with no laundry services

housekeeping, concierge said they were all in use, laundry didn't get done over night

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

there was no laundry service

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

it would have been nice to have a laundry bag in the room

pool was a little boring.

the pool area was nice

clean modern. next to casino

everything. hotel, rooms, staff, closeness to fallsview casino

laundry filled out hallway everyday

didn't had microwave no laundry room phone was very old and wasn't working they need upgrade with charger outlets

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view

no laundry

trash and dirty laundry left in bags in the hall day

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

the location and laundry facilities

laundry was available

was a family with young children doing laundry in the gym area

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

elevator too slow, old and small no microwave no laundry room

the rooms in the other building. laundry smell and dampness. breakfast employees were rude.

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

they don t have laundry carts

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart

no on-site user pays laundry facilities

no guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no safe and no tea or coffee making in room or guest laundry

gym was a welcome addition after long flight

no on-site laundry

hotel was dated and had no laundry facility

no laundry facility and curtain backside was very dusty, needs proper cleaning

we ordered room service and watched the fireworks from our room

bar man was very friendly and we enjoyed our drinks in a comfortable setting

it is not clean. poor wifi. high rate

parking, cable tv was wide, internet was steady, and affordable price

very poor wifi

the inside of the room was renovated and clean, free parking lot

soon we enter we experienced a foul smell like smoked room but we booked non smoking room

i had no clue there was wifi

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased

room was clean and parking was free

television had a nice large screen and free wifi was fast enough to stream netflix

there is free parking and wifi (a bit spotty)

great accommodation, particularly laundry facilities.

felt safer that way & saves on laundry & the

in the middle of renovations. laundry room was closed.

i like the fact there is a pool and a laundry room available to all guests

under construction and laundry was closed.

i didn't like that they had a laundry room but you have to put coins in it in order to use it

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

pool, laundry, game room

having to pay for the laundry was awful it really was a bad hotel to stay in

the pool and spa amenities are very nice