laundry service very reasonably priced

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

lots of choice at breakfast

small issue with wifi.

is a room near reception for wifi but no wifi in rooms

room outdated, wifiud83dudc4e

good location, good breakfast, friendly and clean

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

buffet dinner and breakfast were well presented, wide choice, and very tasty

delicious breakfast room service

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

all the staff were lovely, breakfast excellent

safe use - extra daily payment, wifi - extra daily payment, toilet roll - go buy yer own rolls if ye run short

wifi only in lobby

the breakfast was average and the lack of wifi in the rooms was inconvenient.

kids running in the room above me between 1-2 a

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

great location, tasty breakfast, friendly people.

luckily i was staying at a place with good wifi in order to download the app without using all my data

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

wifi not working very well (we had signal in our room, but after connecting there was still no

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

wifi signal did not reach to our room (but did work in other rooms).

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

here was easy - near teide national park - from here you can go directly to paisaje lunar - parking was easy -

is only street parking, but it was never a problem to find a close spot

the large parking behind the churches is also ok by day

make the awareness/availability of drinks from the bar on the terrace more obvious.

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

it was disappointing that the pool was closed during our three night stay.

wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

restaurant and bar weren't working so we had to search for other options in the village

there was reserved parking available right out front

various places like pool bars and spa and other things to hang out and try

good, younger adults might find the location too quiet and the entertainment in the evening is really for the

no slippers? too late breakfast, average cleaning room service.

friendly staff, good breakfast, very good standard of cleanliness, great food, close to beach and el medano

wifi very poor reception in room

spa could open a little later

is an excellent mountain spa hotel with great staff who make it special

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

there was lovely sitting room but a bar would have been a good addition to the facilities.

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

kitchen is a bit small for so many people. wifi is a bit weak in the upper floor.

wifi exceptional (>75mb/s)

is just a suggestion - better wifi in the rooms, sockets next to the beds and a reading light - but it was ok

a lot of people from all around the world, very comfortable common area, strong wifi

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

the breakfast was to a good standard with lots of choice

wifi is not good, kind of on and off again

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

breakfast set up isn t great

the internet was good and the breakfast was great

free wifi in room - not expensive but it already free in most places no water at dinner

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

nice owner, outstanding breakfast and best cafe con leche

easy to get a parking spot at the street

the owner went out of his way to create a parking space for our motorcycles close to the hotel

location was brilliant, right on the beach, and everything was covered at breakfast

near the pool everything

the breakfast was great; reception very friendly

they said wifi works only near lobby,

parking and breakfast buffet

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

a lovely place with great staff, great breakfast

additionally, the kitchenette was completely lacking basic utensils

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

the rooftop bar which was open till 11pm is lovely

small swimming pool on the roof to relax

nice little pool and places to sunbathe

overpriced wifi

the pool is rather cold as placed in the shade most of the day

wifi useless

the gym, the lounge, breakfast, were all great

the wifi in the room was quick early in the morning but was not as good in the afternoon.

00, to have a sauna or hit the gym after a long day of wondering through the island or at the beach

a great variety for breakfast

flowers and two black swans, very good breakfast for all the tastes, three stylish restaurants, bar with live

aimed at the german & french market if there was entertainment we were not told about it and the bar area was

-very good breakfast and dinner, well done to the kitchen chefs

also from time to time we had issues with wifi, but i have to admit the signal was mostly very good

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

bar at night with some live music are very nice

self service laundry is also paid

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

great views, clean rooms, regular laundry cleaning

also has an incredible view of the ocean, there is where to walk on the hotel grounds and a good pool, i definitely

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

wifi didn t work properly, was very slow.

is allowed at the pool area which is very disturbing

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

pot of tea for breakfast. rather than a cup. children taking over the dance floor on the night.

spacious gym with basic cardio equipment

all great, bar prices really good

good location in the park with nice view and well carried pool and garden

the range of lovely fresh and cooked food for breakfast was amazing

the minibar was empty and there is no room service.

you would have to send it to laundry to pay for it

airless breakfast room

the pool is beautiful

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

there is also a swimming pool overlooking the atlantic ocean

laundry service only. no iron in room or available from reception.

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

every single sock or napkin you want to send for laundry is like 2 euros/each

very expansive laundry

pool is really great and it nice to have a bar, restaurant, jacuzzi, spa, outdoor pool and gym all there

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

swimming pool area is very nice and the price of drinks and food at the bar is very reasonable

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

wifi in the room

air conditioner did no work, the wifi in the room is no working so you can not connect your divises to the tv,

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

heated pool

the lift by the swimming pool is a life saver so you don't have to walk up the hill to the hotel

it was two adults and two kids

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast was very good with plenty of choice

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast had many options

the location, cleanliness and the breakfast

the bar was excellent and the choice of wine really out of the

pool was a bit small but adequate for the kids to jump in and out

one uk channel on tv for nighttime but not a big deal pool slightly small

however, they put up signs everywhere trying to charge extra for services (better wi-fi, safe, pool towels,

also no laundry service

the spa was

opening hours of gym (10:30 - 20:30) - for me too late, a little boring food

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

breakfast and dinner were very good with plenty of choice, and we especially loved the fitness room

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

free wifi in hotel rooms

good location and plenty of choice for breakfast

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

as large as some other all inclusive hotels but all the food tasted pretty good, nice separate kids play area

am not satisfied with the opening hours of the gym&spa

there is a good pool, that is fun for kids

we had a living room with sofa and a little bed, a little kitchen, a balcony, a bathroom and a master

rooms with kitchenette

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

the parking was small, and the wifi wasn't the best

space location and cleanliness, adults only is a huge benefit, breakfast good.

i loved the adults only aspect of the stay here, which is why i booked this hotel

clean room with kitchen utensil and fridge

adults only, location, staff very helpful particularly reception

pool

that not suitable for english irish families who wanted to have a few drinks and enjoy holiday no kids aloud to

breakfast was nice your typical buffet but there was plenty of choice and plenty of places to sit

the pool was chilled and had plenty of sun beds

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

pool needs a little bit of talc as it is looking a little neglected and they need to be firmer with

laundry too expensive

need for intensive use of air freshener spray on the 5th floor ( public area with restaurant and bar ) opening

the only thing i would say is that the area where the rocks are in the spa needs cleaning

de la cruz that you can enjoy or from your own balcony or from the roof terrace or from the roof pool

no wifi in room. tv not good

wifi was not good, it was slowish and the link often dropped

wifi no parking neither of this was a problem and we were directed to a free car park nearby

noise from bar below was unexpected but stopped at 11pm so bearable

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

breakfast was amazing,right on the seafront by the lido

really, they stopped opening the gym early, which is the time to go, and opening it at about 11:30, when the

who likes massages, i can recommend the aroma spa nearby

swimming pool with jacuzzi area

poor service in the snack bar on one particular afternoon.

pool and daily activities are great

it has small rooftop pool and a lot of space for sunbathing

no one actually made eye contact or explained layout of hotel and when i enquired about sauna and gym location

wifi was very very bad!!! no wifi in the room! and very bad in the lobby. small parking space .

no bar to buy a drink tea or coffee during the day.

very comfortable gym, pool - variety of roof terraces.. breakfast

and the paid wifi was a bit annoying as i only needed it for a few hours on the last day so paying 6 seemed

the chef had cooked some tasty looking fried potatoes but then took them back into the kitchen

hallway, staff very nice and helpful, amazing location , towels changing daily which is nice too, breakfast from

cleanliness, staff, location, good breakfast, hall

staff all so nice and friendly nothing to much trouble, oliver on reception problem solving (re wifi) with a

breakfast was as expected for three star

breakfast exceeded our expectations, really good selection

delicious food for breakfast and dinner - good prices

staff very friendly and breakfast satisfactory

room service was during siesta time

little playground for little ones is very handy if you are with kids

wifi on the island

it has a kitchen and a balcony

rooftop pool was beautiful, with plenty of sunbeds

kitchen!!

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

obligatory shower in the pool and being watched so closely by the pool guy so that we shower, made me feel like

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

would be better with more fun for kids

the hotel facilities are excellent, first class gym, beautiful manicured gardens, mini golf, tennis& paddle

i also seen a laundry service advertised although we didn't use it

self service laundry was a

the laundry service left our clothes dirtker then they were before with and unpleasant smell

one plug for charging in the room (i am traveling for work so that was not enough), the internal wifi network

have a small problem with the lifts, there is only one working, breakfast and dinner time don t bother taking

the breakfast was only okay.

wifi in room

breakfast was good if you stick to the continental stuff

the spa, sauna, swimming pool, were nice too

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

- wifi is only in the lobby, mobile signal only outside

wifi or reception did not extend to my room (though this is only a small negative for me)

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

rooms, very peaceful, has a lovely pool

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

tap in the kitchen is quite load

wifi connection poor

they have lockers, towels, beduinen and wifi for everyone of us

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people

super view and location. rooftop is nice! many good beaches near. full kitchen.

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

big mention for juan ramon for his fine bar skills and attention to detail, his baraquitos are magnificent and

- room service is very bad with very limited varieties and not testy at all

the wifi was too slow and poor. it was too silent ( there were no music next to the pool )

my son really enjoyed the kids club i would say it s a good place for

the royal level area and pool side service was excellent

fantastic pool area, lovely ambiance in restaurant, generous service, amazing cocktails

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

wifi disconnected after 15 min

unfortunately the wellness/spa service was poor

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

breakfast buffet was probably the best meal

mushrooms for breakfast!

great location beautiful views of the sea. close to golf courses staff friendly and helpful

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

laundry on site

was a little far out from restaurants and bars and the bar on site was very quiet

the gym was great

with a great range of amenities and we loved all that we could make use of a fully kitted out kitchen

we were greeted with bar drinks vouchers which were complimentary and water on our first day

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

mini golf, playground, and many games for kids

mini golf, playground, and many games for kids

view, fully equipped kitchen, parking on site, swimming pool heated, big & nice, very nice mini golf included

we did not use any facilities, pool gym etc but they all look good from the out side

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

fantastic bonus to have a rooftop gym with jacuzzi and sauna!! bliss!!

great breakfast and awesome price/value ratio.

gym, sauna and jacuzzis on the ninth floor with amazing view of the city

wifi not available in the room.

breakfast & staff were amazing

- little bit noisy from kitchen and other rooms - wifi was not very stable

parking is very convenient

breakfast was served on the beautiful patio between the trees, plants and fountain

they have a good spa area and a little baby gym where u can use some stuff

the gym is very basic - focused on cardio only.

superb restaurant, very good breakfast. decent coffe.

spa facilities were limited (pool particularly small) and very limited in terms of free times available to

wifi worked perfectly