the wifi works well

tap in the kitchen is quite load

there is a kitchen with everything what you need

interesting experience with a shared bathroom and kitchen

kitchen with appliances was available for guests

they said it was beef but it was actually pork, another time they refused to give water as the bar was not

gym was poor - old and poorly maintained equipment and a water cooler with no cups (on any occasion

hotel with very friendly helpful staff, excellent modern rooms, lovely dinning experience and breakfast with

breakfast and location were excellent

expensive so it was annoying to see several people without royal level wrist bands taking their kids (often

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

mihai at front desk), various and delicius breakfast, great fitness room, good wifi

all was good, very good food, friendly staff and nice pools and good gym !

the facilities are great, including the pool and gym

the wifi was too slow and poor. it was too silent ( there were no music next to the pool )

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

however, the breakfast was great, with a selection of eggs, cakes, bread, and more to keep us satisfied

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

had a great view of the sea, port, coast line and golf course

well done, only one negative thing was tiles around swimming pool, so slippery especially with kids

laundry on site

staff never explained the facilities/ gym / restaurant etc

also wish they had made use of the bar on the top floor

use the shower facilities of one of the apartments after checkout, since we spent our day at the pool waiting

also a very large and beautiful swimming pool available next to you

stuff was helpfull, they have private parking

good selection at breakfast

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

location is absolutely exceptional. great food, lovely breakfast fantastic stuff.

they said wifi works only near lobby,

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

there's a mexican/cocktail bar, the bar staff will make you any cocktail you want

lovely room overlooking the sea, great breakfast so much choice

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

bar terrace at the back with stairs down to the sea was a real bonus

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

wifi was patchy needs updating

wifi exceptional (>75mb/s)

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great

dirty grown up kids, not cleaning their stuff in the kitchen, they should bring their

wifi was available only in lobby.

wifi only in lobby

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

wifi is in small lobby area only

breakfast was good some fruit would have been nice

our room there is the gym and someone was there every morning at 7

being pushed for something negative to say it would be the wifi at night in our room would disappear

wifi problem may have been with my device

elevator and wifi connection not the best

the pool bar only has 2 options for all

wifi didn't work for my computer (it did work for my mobile phone

food was also very good - our deal included evening meal and breakfast

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

the dinner was good and breakfast big and delicious

nice owner, outstanding breakfast and best cafe con leche

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and

partner smokes and the hotel is non smoking within the grounds

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

hotel and room, good breakfast, many nice pools, friendly and helpful staff and many activities planned for

an amazing choice of salads, cold meats, cheeses - everything you could possibly think of the pools were great

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

we did not use any facilities, pool gym etc but they all look good from the out side

very nice hotel. pool is heated and really lovely. felt like an affordable luxury stay

well equipped, multilevel room with pool level access

great staff at the pool bar always good vibes

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

it has a very well appointed gym looking over the seafront

food, plants (inside and around the hotel), spa and location.

we booked in january 2025, 2nd visit to this hotel, we got moved to las americas, to a none adults hotel, no

fact that was adults only had great appeal and the hotel had been recommended by family

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

adults only

had parking, was by the sea and had a small gym

everything was perfect, the food, the room, the air conditioning, the swimming pool, the cat, the location

laundry at the facility was a plus

staff, food, location, wifi, the rooms. self service laundry.

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

the laundry room was adjacent to toilets

pool bar man ruben , was dreadfully rude , told me to go home , was arrogant and a real shame as all

wifi connection in the room or around the hotel is very weak

the spa area is a bit dated.

really serious weaknesses but wifi kept breaking off

no bar service in the early evening.

the spa, sauna, swimming pool, were nice too

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

i can see why families come here as it offers a lot of entertainment for kids and for adults

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

good choice of drinks room was great, 157 right by the pool and bar :) room was a 2 floor duplex, cleaned daily

very good breakfast, roof top pool and sun terrace with amazing views

very good breakfast choice. good gym. good staff

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly,

wifi is not that good

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

i loved the view from the second floor, which offered an amazing vista of the golf course and a bit of the sea

near golf course

breakfast was not very hot

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

our balcony provided us with beautiful sun-loungers and awning overlooking the pool with the coastline in the

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices

bad connection with wifi

the kids day time and evening entertainment was great

room lovely .... breakfast so so good...... pool excellent...

big, clean room with a kitchenette, a bathroom with two stalls, a living room, balcony and terrace

laundry, pool, spa, very basic gym, 24 hour reception, etc

entertainment was good, leo was amazing always making sure the kids were having fun and encouraging all of the

we will definitely be back in the future with our two kids

continental breakfast for all needs, vegan friendly

we will definitely be back in the future with our two kids

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

stated adults only hotel ,this was not the case as 13 year old were staying with parents

the pool parties on the terrace

no bar by the pool

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

breakfast could have been better, but ok giving the pandemic they are operating in

bar staff were fabulous

the spa (very small, in the close by hotel) wasn't free as i thought

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

whilst other hotels are having pool parties and loud music, sir anthony resonates quiet and chilled vibes with

lots of facilities in the hotel such as a gym etc

accommodation, great facilities, food selection was very good for breakfast and other meals

good cafe bar area to

i found it more adult focused but that suited us as we was away as couples with no kids for the weekend

views nice pool i missed breakfast but its included so very good price

to use gym - no suggestion that it wouldn t be included however the fee was not significant and i expect

great for families and kids

the kids club animators were amazing

amazing breakfast, staff is just too nice, room was very cute

amazing breakfast! free parking friendly staff

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

free parking

location, comfortable beds , cleanliness, room service, brilliant breakfasts staff , especially the help we

also, slow room service

delicious breakfast with live piano music , parking availability for rented car or scooter, kids club and many

public laundry 5 minutes walk

everything, from the rooftop infinity pool / cafe bar, both day and night time entertainment and the amazing

expected a bit more from gym. it's more like cardio area with very limited set of weights.

entertainment and pool area amazing

great modern gym which was open for us 24/7 cons: food isn't of great quality (my wife got food poisoning from

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

bar stools at the bar would also be a plus

gym and pool

staff were amazing, from the cleaners to bar staff to the animation team

a laundry room for guests to use would be a

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

the heated jacuzzi and the breakfast

spa and gym

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

no iron but hotel provided a laundry service at an extortionate price

wifi worked fine really enjoyed the spa paid extra 15 euro for 1 hour was worth it

being able to have sunchairs near kids pool and some parents left them alone there

lovely relaxation area and too great pools one very deep and other one suitable for all ages,kids pool on top

the gym however needs attention

the room on the 7th floor above the laundry was very noisy 24 hours a day.

i liked the swimming pool, the bar at the swimming pool

brilliant especially jarvi he s been there for years and it s one of the reasons i take my 3 kids thanks

breakfast wasn t the best but understandable for the amount they cater for

wifi very poor

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

definitely the best breakfast i've ever had at a hotel ever, strong statement but true

poor wifi and cold pools

one pool should be a kids' pool and the other an adults' pool

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

i would say hotel is not for families with kids, mostly for young who likes partying

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

staff, kids clubs, adults activities, bars and swimming pools

also there are only few activities for little children, the kids pool is pretty basic

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

it’s great for the kids and the heated pool is a bonus with us going away in december

bit slower service on the bar so you need to queue, especially when there are a show. sometimes

our room was cleaned daily, and the pool water was warm and relaxing

the pool bar staff were always in great form & the receptionists were very friendly

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

view from our window, pool area,breaktasts,late check out

good breakfast nice pool and staff big room location possibility for late check out

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

kids food area had no variety

was sparsely accommodated, daytime activities were in place and evening entertainment, including kids club

- fast wifi - they let us borrow the kettle when requested at the reception

facilities are well arranged, the pool is great

borderline hostility from spa receptionist

wifi only available in reception and certain pool areas, inconvenient when you need to access email

spa and massages

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

room equipment (no table although the room was large) wifi very patchy breakfast disappointing

there was a small outdoor pool which was nice but would have been lovely if it was warmer (to sit and look at

the spa was fantastic

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

all inclusive hotel: very good restaurants, gym, swimming pools, day and night entertainment

nearby bar played very loud, obnoxious music the whole saturday until midnight, making it impossible to

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

pool, dinner breakfast

is available from 7am - 9pm, whether it s breakfast, lunch and dinner or going to the snack bar which has a

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn

i really enjoyed the pool bar and sunbeds

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which

pool bar was weaker than the inside bar

pool towels

to be honest we go down at 7 for a cup of tea then when the kids wake up go down as a family

choice of delicious food at breakfast, plenty of sunbeds, fresh towels and snack and cocktail bar at the poolside

my room had no wifi for all the week expect the last day

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

kids enjoyed the pool

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

great hotel with great bar & restaurant

ample parking space too

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

good parking

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

wifi?

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

parking place is located nearby

clean, modern apartment lovely hotel large and clean pool/area kids activities friendly staff

t too much i didn t like i couldn t get the free wifi and was not able to get assistance due to language

due to covid the facility's were not open, spa, indoor pool, kids club

no room service menu

asked to leave the adults only area because i wasnt all inclusive but had paid extra for the adults only areas

kids club staff were outstanding & the hotel was exceptionally clean

hotel is amazing for families with kids

no indoor entertainment for kids like games room/arcade

kids activities are so good and stuff is really helpful.

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

plenty free parking right outside

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

fantastic views, spa, great breakfast

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

laundry service

so it was still fine i feel if you were able to get two free drinks per night for the sun set bar included with

wasn t ideal that you d to walk through the crowded pool area in order to use the gym, which was a little

wifi did not work.

the two ladies who worked in the sail bar/luigi bar were lovely, as was elias on the adult pool bar

very family oriented lots off things for kids to do staff were very friendly

great pool area, bar access

wifi only in public areas is a slight downside

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

gym wasn t the best it done but could do with sorting out smell in it

hotel is one of the best adults only hotels we have stayed in

adults only

free in room safe and free wifi

the room and the room service was excellent. th breakfast buffet was also excellent.

by the pool on the bottom level there was a bar that served food and drink, then the dining area for food inside

really nice spa too and we both enjoyed the massage on offer

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

inclusive breakfast was fab

for vegetarian dietary requirements rooms - clean, spacious property - botanical, great pool, fantastic view

luckily 2 of my 4 kids are 20+ and did not come with

fantastic, a select few around the pool, no noisy music or building works or children

room service menu was poor the main restaurant was only open a few days per week

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

bed v hard not gym is getting tired

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

we don't usually do all inclusive but did as the spa was not open and it was very good

spa was closed because of covid.

staff, animations for kids & adults, cleanliness, services, beach, almost everything in a awesome hotel with

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

spacious pool areas, good size well appointed rooms, decent gym, plenty of additional activities

the smell from the laundry cloths dryer on my balcony in room 1115.

perhaps the gym could have had better equipment, such as a squat rack and a better bench for bench pressing

were unfortunately awful, and the kids disco in the evenings could do with a bit more

pool and gym only being open from 10am until 6pm seems a bit of an unnecessary restriction.

biggest disappointment was the wifi

the price of the laundry was every expense after the price we paid for a upgraded room

s in both suites did not work & wifi is patchy in the building

had to keep calling and waiting for room service to get teabags and milk provided to the room

a couple of suggestions maybe change up music round pool could have done with sn iron in the

very spacious suite and an excellent, adult only breakfast. good car parking.

love the breakfast including the prosecco

excellent service from spanish david in public relations who is a credit to the hotel

i found the pool side food really excellent but the room service food seemed to more emphasize quantity over

upstairs bar cozy

had the gold level room with a spa wirlpool in the huge patio

they send laundry out and i knew to kiss it goodbye then

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

breakfast and evening buffet selection in the main restaurant was excellent

it s not for children,the kids zone is very dark,basement.too many steps.

enjoyed the breakfast for its vast varieties

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

the gym was really nice too, quiet and partially outside

were lovely especially in the evening- parking safe - all domestic facilities on hand room service breakfast

really beautiful garden with lakes and all the fauna… our daughter as well as the other kids loved feeding

perfect location,beach , fresh water kids pool, nice breakfast.

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

clean pool perfect service

breakfast arrangements and a wide range of food

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

breakfast was delicious one of the nicest and best quality brealfast buffets i have eaten from

breakfast & dinner you are spoilt for choice

there's hardly any reason to leave it for more than a short trip to a zoo or water park

the solos adultos pool kid free tranquility ud83dude0a

poolside cocktail bar a must visit

spa experience when checking in for our treatments was not user friendly.

gym needed updating and better equipping with water and towels

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night

the swimming pool was like something i dream about

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

wifi

the hotel is quiet as it is adults only which suited us

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

riu is really lovely with 3 pools to choose from (one being an infinity pool over looking the beach

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

the heated swimming pool. the food. the room. the kindness of the staff

at check in was resolved with a bottle of cava and a late check out which was very much appreciated but the

hotel is more older group orientated, i think we were the youngest there beside the families with kids

cockroaches in the outside bar area

excellent breakfast

i did enjoy the gym whose unique layout combines indoor and outdoor spaces; it offers a reasonable selection

reach breakfast big pool

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

lots of places to sit around pool

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

aqua gym 3 times a week, flamenco show was excellent and paella demo

everything was great. the staff was friendly, great hotel for families with kids.

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

the kids club and entertainers were amazing

good breakfast and very good room service

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we also preferred the kitchenette and laundry facility provided in the room

the only thing that would be great is a better room service menu but its a very minor thing.

pool areas magnificent

fantastic restaurants, pools, spa and gym

things in the car she sent the bellboy to make sure we don t leave without paying our outstanding room service

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

main restaurant food wasn t nice. room service was terrible.

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

beware the mini bar costs

we used the nearby golf range and golf course, both good facilities for us as beginner/intermediate golfers

having your own terrace and pool was the best part and totally worth the cost

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

fault if i had to find one is room service should be all night

one day that there was a woman smoking near enough the pool for me to smell it whilst ending my breakfast and

we had a villa with a private pool and it was amazing - it is very private and would recommend it if you want

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

new quality bar beautiful rooms beautiful facilities 5 star

while it does have a kids club and a small kids pool within that area, i wouldn t recommend it for

pool, gym, spa, restaurant

the staff were really nice, the gym was awesome, and we had an amazing stay overall

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

rhe buffets were very varied offering also many options for gluten free the gym was well

nice food great bar facilities and pool areas lovely

the hotel is very clean, there are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a

i have also used the express laundry service which was done in less than a day and result was good

is supper kids friendly hotel along side with a lot of fun programs that keep your kids busy and you can

kids everywhere

the breakfast and dining experience was equally impressive; every meal was freshly prepared, delicious,

we really enjoyed the buffet restaurant, infinity adult pool and gym facilities

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

room service staff were extremely accommodating as were all

has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants the room is just amazing

the food was delicious with loads of options, and room service was always quick and spot on

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

the gym could have had some more up to date equipment and aircon

the hotel s facilities were top-notch, especially the swimming pools and spa, which provided a perfect space

we were also given free 1 hour spa vouchers, which we didn't expect