wifi only in lobby

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

breakfast was good some fruit would have been nice

breakfast very satisfied, a choice of everything for everyone

the breakfast was great; reception very friendly

few minutes drive away from the south airport, in between small fish villages and offers free parking (therefore

right on the beach clean, modern room. wifi good.

they said wifi works only near lobby,

location and views. car parking.

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

breakfast included in the price was exceptional

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

convenient location good breakfast

the bar service on the deck was excellent and the view was lovely

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

kitchen is a bit small for so many people. wifi is a bit weak in the upper floor.

poor wifi

is just a suggestion - better wifi in the rooms, sockets next to the beds and a reading light - but it was ok

a lot of people from all around the world, very comfortable common area, strong wifi

fantastic room. lovely heated salt pool. great food. friendly staff.

very good quality breakfast and dinner

great rooms with big balcony amazing buffet new gym spotless quiet

there were always enough sunloungers available at the poolside whatever time of day we arrived (we based

great hotel,spotlessly clean,lovely friendly attentive staff. excellent wifi. great food.

interesting experience with a shared bathroom and kitchen

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people

no english-speaking personal, terribly weak wifi, not so tidy as could and should be

there is a kitchen with everything what you need

in the south, not far from the playa with some good restaurants, common bathrooms were clean, wifi was

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

breakfast section was great, plenty of choice of lovely fresh fruit, selection of freshly made

big mention for juan ramon for his fine bar skills and attention to detail, his baraquitos are magnificent and

golf course was outside of the hotel

staff at the spa were fantastic and the massages were great

staffs nice heated swimming pool good restaurant with buffet and a main dish to order balcony is big and private

fantastic pool area, lovely ambiance in restaurant, generous service, amazing cocktails

pools are clean and well maintained, drinks at the bar have very reasonable prices

in the royal breakfast/ buffet

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

good breakfast. very nice staff.

the owner went out of his way to create a parking space for our motorcycles close to the hotel

breakfast was included and was fantastic

parking can be a challenge as in centre of village and so not much close by

in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

actual layout of tables/seats in a bar during evening shows,where ever you will sit (if not in a front) you will

have to say ,our kids were asked to take off their floats in an empty swimming pool

room service in the morning. the rooms were always very clean.

well done, only one negative thing was tiles around swimming pool, so slippery especially with kids

laundry on site

pool area was gorgeous

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

the room service was great and friendly

the pool has warm water, quality equipment, and a bar next to the pool with a stunning offer of food and drinks

the breakfast was only okay.

room with views, lovely small pool, restaurant set menu was really good

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

fully equipped gym, very clean and enough equipment for a regular gym goer to get the job done

indoor pool needs a little clean. mini bar empty.

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

there was a seating area at the reception, but not really a bar where you could have some drinks during the

we had to be super picky, and stayed during the summer, it would be that there wasn't a full size pool - however

comfortable and the outside garden area was very well kept and good for relaxation next to the pool

in the garden there is small pool and a little friendly kitty to play with

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

the pool has been rebuilt to a lounge area that nobody is using

the pool was out of order - i was very disappointed on this

great hotel with great bar & restaurant

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the

wifi not working very well (we had signal in our room, but after connecting there was still no

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

also didn't know that parking would be difficult

she allowed an early check in for my father's room

parking place is located nearby

plenty free parking right outside

great facilities like pool, gym, sauna,

the spa and gym are part of the package and are a very nice treat

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

great place with spa wellness and delicieux restaurant

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

the best part was the pool, the bar inside the pool and the staff

great staff at the pool bar always good vibes

i really liked pool area and gym facilities

the pool at the front and the bar at the back, only sometimes, but wouldn t be suitable for kids trying to

adult pool.all of it.

pool

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good

spacious quiet great breakfast helpful staff

breakfast was good loads of choice and even when we went late they were still bringing out fresh

this hotel has the best hotel gym i have ever seen (i work as a trainer in a gym so i have high

nice hotel with all facilities and adults only

it has a very well appointed gym looking over the seafront

amazing food. beautiful pool area .

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

gym needs an upgrade

small but functional gym that was clean and generally easily available

the laundry room was adjacent to toilets

staff, food, location, wifi, the rooms. self service laundry.

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

laundry at the facility was a plus

the breakfast is

gym/spa didn't open until 10am and closed for lunch

room service poor

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

having a direct access to the golf facilities was amazing

first, the spa is extremely small

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

spa area was not something to write home about

the hotel is adults only and caters for the mature market, entertainment could be improved

one of the best adults-only hotels i ve been to

the golf court made a nice addition and nice view

room quite big with nice terrace. enough kitchen stuff. swimming pool is available.

had a very warm welcome at reception the rooms were specious although the kitchen is small its perfect for

the kids day time and evening entertainment was great

gorgeous location looking over the golf course

wifi was patchy sometimes, tv channels are all in german except sky news

excellent breakfast all cooked options included

the time the pool closed & there was no bar.

stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty breakfast

to 2 devices on wifi confusion with name - directed to other establishment -reveron apartments

laundry, pool, spa, very basic gym, 24 hour reception, etc

of the golf course, breakfast was really good, staff very friendly and helpful, maid service

entertainment more in summer season and kids love the pools

we will definitely be back in the future with our two kids

entertainment more in summer season and kids love the pools

nice pool

hotel room cleaned every day great food good wifi great game competitions (water polo,mini golf, ping pong)

very noisy cleaning staff and constant kitchen smell in the lobby.

day our room service was skipped, but we could have used a change of two of the towels

the gym was a bit small - but that s being picky if i m honest

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

staff were amazing, from the cleaners to bar staff to the animation team

very clean hotel, big room with balcony and great sea view. free parking nearby.

breakfast was lovely

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

wifi is for now a day standard bad

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

the room service came in while i slept but i assume thats not their fold.

everything exept wifi

public laundry 5 minutes walk

food in the main restaurant was excellent, plenty of choice both for breakfast & evening meal

the room , the service, the massage, the garden, the swimming pool, the location, the staff etc

the spa on the last floor is also good value for money, considering the alternative is to have a

the breakfast and dinner options were brilliant, such a variety of different dishes every day

no iron but hotel provided a laundry service at an extortionate price

exellent cousine, we liked the pool&jakuzzi and the pool bar and evening events at the lobby

anamacion team were brilliant with lots going on for both kids and adults

some of the restaurant staff are very rude. wifi isn't great in some areas.

kid's disco funny and makes kids smiling

kids club was the best i have ever seen and the staff was amazing

amazing breakfast! free parking friendly staff

excellent location, clean, beautiful hotel and pool, kids club a must, delicious food.

wifi hit and miss in bedroom

brilliant entertainment for kids and

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

nothing, apart from room service food was below expectations

room service was horrible

the breakfast was great and made us things that were not on the menu and nothing was an issue for them

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

welcome pack for kids in room , glass of prosseco for welcome for check in

lovely communal areas, friendly pool bar staff

free parking

only criticism was, our room was quite close to magic bar and the strip

a laundry room for guests to use would be a

everything was excellent slight disappointment that the spa was closed during our stay

pool bar had good selection of food and drinks and the good quality

we were even able to get a late check out on the day we were leaving as our flight was late

would like to have more do do for kids.

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

gym disappointing some equipment not working.

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

no good bar area

have liked the option of kettle rental actually purchased one as couldn't justify 16 euro bar was a bit drab

i would say hotel is not for families with kids, mostly for young who likes partying

perfect for hens and stags i wouldn t take kids there as this is so near the strip but was perfect for us

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

location, very clean, modern rooms, good variety of food and drinks, close to beach and large pool area

also the wifi wasn't so good in term of the

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

choice of dishes and food available at both breakfast and dinner are among the best i've ever had in a

allowed at breakfast and lunch but not at dinner, slightly inconvenient sometimes but not a deal

gym very old and broken

the room on the 7th floor above the laundry was very noisy 24 hours a day.

wifi was great, even reached the pool

we opted for half board and had breakfast and dinner - i cannot fault it at all

you had to sit and order, this included kids ice cream

live music in the evening at the indoor bar and live acts by the outside bar

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

the pool bar could of stayed open a bit later.

entertainment for kids and adults in the evening was

very nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game

customer service, great location, awesome hotel activities for adults and kids

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the air con works perfectly and the kitchen is well equipped to make light meals and lunches

poor wifi and cold pools

kitchen equipped with all necessities

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

the gym is shocking and needs a refurbishment

would like if kids age was more than 12 so we could come back

there were so many things to keep the kids entertained and the atmosphere was welcoming for families

having to pay extra for the safe and the wifi.

sunset bar was highlight for us

everything - location, stuff is friendly, excellent breakfast

kids enjoyed the pool

room service closed so you couldn t get water at night and the staff didn t understand so we

and the staff monitoring activities in the pool were inconsistent in their approach, in that my kids were told

water in swimming pool wasn't warm, especially for kids.

gym being the prime example

could have been toilet facilities closer to the pool area & the pool fountain wasn t working.

would definitely recommend to couples and families as the kids club looked amazing, we didn't have any kids

the bed was comfortable and the rooms were nice. kids club was fun

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

i loved the little touch of coming round pool with fresh fruit, also as we were in excellance room we had a

staff were just lovely, they were so helpful, kind and great with kids

can be noisy in the evenings, there are not enough sun-beds at the pool

hotel is amazing for families with kids

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

good, didn't replenish laundry bags in the room after use

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

expected much better quality mattresses they were very hard and you could feel the springs on the kids beds,

would've liked to be able to give the kids a snack there in between buffet and lunch restaurant times

the wifi was intermittent which is very annoying when listening to the radio.

had the most amazing time, great facilities, lots to do (pool tables, 3 pools, jacuzzi)

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

lots for kids to do

the wifi didn't work in our room, my wife said the massage at the onsite spa was

room service was always clean and neat (thanks for the chocolates every time you entered

staff was lovely and particularly like the maui beach bar to relax with a cocktail after a whole day of surf

prices at the pool bar a bit too high

the bar behind the check in area was frequently not manned and it always slow to be served

wifi was very bad and weak

laundry service

not many good sports channels either -if you are wanting to use the gym here, note that you have to reserve a

wifi was poor. entertainment could have more dancing

probably one of the best breakfast / dinner buffets we’ve had

kids entertainment is great, especially the mini club

hotel is one of the best adults only hotels we have stayed in

adults only

free in room safe and free wifi

the room and the room service was excellent. th breakfast buffet was also excellent.

by the pool on the bottom level there was a bar that served food and drink, then the dining area for food inside

really nice spa too and we both enjoyed the massage on offer

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

inclusive breakfast was fab

for vegetarian dietary requirements rooms - clean, spacious property - botanical, great pool, fantastic view

luckily 2 of my 4 kids are 20+ and did not come with

the smell from the laundry cloths dryer on my balcony in room 1115.

we went on an all inclusive basis. the snack bar at the pool charged

immaculate breakfast is amazing staff cannot do enough for you

kids play area was small

kids loved the kids pool and the waterfall in main pool

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

a proper adults only hotel

room service menu was poor the main restaurant was only open a few days per week

breakfast was lovely

- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall

location and parking was ideal

the spa facilities also have an additional charge

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the main pool should be heated

the price of the laundry was every expense after the price we paid for a upgraded room

s in both suites did not work & wifi is patchy in the building

had to keep calling and waiting for room service to get teabags and milk provided to the room

a couple of suggestions maybe change up music round pool could have done with sn iron in the

very spacious suite and an excellent, adult only breakfast. good car parking.

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

breakfast was good and well looked after

adults only perfect couples retreat

adults only sea view

bath, it was the first from 4 hotels where i was with my 11 month son that did it), big and nice gym that works

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve

love the breakfast including the prosecco

upstairs bar cozy

we all loved the gold room service and the free snacks etc in the upstairs pool area weee a real plus

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

the gym was really nice too, quiet and partially outside

were lovely especially in the evening- parking safe - all domestic facilities on hand room service breakfast

really beautiful garden with lakes and all the fauna… our daughter as well as the other kids loved feeding

perfect location,beach , fresh water kids pool, nice breakfast.

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

clean pool perfect service

breakfast arrangements and a wide range of food

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

breakfast was delicious one of the nicest and best quality brealfast buffets i have eaten from

breakfast & dinner you are spoilt for choice

there's hardly any reason to leave it for more than a short trip to a zoo or water park

the solos adultos pool kid free tranquility ud83dude0a

poolside cocktail bar a must visit

spa experience when checking in for our treatments was not user friendly.

gym needed updating and better equipping with water and towels

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night

the swimming pool was like something i dream about

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

wifi

the hotel is quiet as it is adults only which suited us

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

riu is really lovely with 3 pools to choose from (one being an infinity pool over looking the beach

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

the heated swimming pool. the food. the room. the kindness of the staff

at check in was resolved with a bottle of cava and a late check out which was very much appreciated but the

hotel is more older group orientated, i think we were the youngest there beside the families with kids

cockroaches in the outside bar area

excellent breakfast

i did enjoy the gym whose unique layout combines indoor and outdoor spaces; it offers a reasonable selection

reach breakfast big pool

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

lots of places to sit around pool

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

aqua gym 3 times a week, flamenco show was excellent and paella demo

everything was great. the staff was friendly, great hotel for families with kids.

have preferred somewhere outside for breakfast and you do need a car unless you want to taxi into la caleta

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

no bar at night for a evening drink and menu needs to change nightly

everything - especially warm privat pool, comfi beds, good food, views, location

of the bill was poor , did not itemise the bill correctly on what was charged to the room for the bar for the

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

everything. the spa and pool are my favourite

the bar at the pool with cocktails quality is awesome

kids club was awesome and our little ones always coming back smiling

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

location is not ideal and they are having trouble with the wifi and i was not fully operational till the next

as a single traveller sometimes overlooked by the pool bar staff over families.

went over and above to look after us, the food and drink options and quality were brilliant and gym facilities

views were brilliant and the breakfast was best we have had anywhere

breakfast was rich and good quality

the mini bar is also not ridiculously priced

the phone line was always busy so several times we were unable to order room service

place, everything is beautiful and luxurious, from the parking to the private villas and public pools

area with couch, big tv with chromecast, dining area with minibar and of course the outside pool area with the

we also preferred the kitchenette and laundry facility provided in the room

the spa was exceptional as were the treatments

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

could book on the interactive board were not up to date it would be good to have an atmospheric bar area for

things in the car she sent the bellboy to make sure we don t leave without paying our outstanding room service

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

rhe buffets were very varied offering also many options for gluten free the gym was well

nice food great bar facilities and pool areas lovely

the hotel is very clean, there are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a

i have also used the express laundry service which was done in less than a day and result was good

is supper kids friendly hotel along side with a lot of fun programs that keep your kids busy and you can

kids everywhere

the breakfast and dining experience was equally impressive; every meal was freshly prepared, delicious,

we really enjoyed the buffet restaurant, infinity adult pool and gym facilities

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

room service staff were extremely accommodating as were all

has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants the room is just amazing

the food was delicious with loads of options, and room service was always quick and spot on