window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

wifi was terrible and not offered an alternative

heating was excellent inside the bedroom, comfortable bed, and very accommodating for my small pet dog

plus free parking

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

for 10, i had booked the adventure package for m&ds but nothing was open there was no one at the golf stand,

car parking very good

marks on bed linen indicating poor laundry quality

smell of the laundry, towels and bedding had a smoky smell

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

got early check in we asked for and got a room at the end of the hotel away from the night club a

parking was down a flight of stairs. tricky with bags!

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

breakfast was an all you can eat buffet

a ticket for parking ( but it was resolved because you need to notify reception your car details

staff, great breakfast for price, nice addition of books and games for kids, my daughter enjoyed looking at

restaurant and bar staff were fabulous

staff, clean room, modern, good parking, excellent breakfast incl

plenty to choose from and the waffles were a hit with the kids

went to the gym

good food and kids menu

location and restuarant. room service available.comfy bed. room was heated.

room service

the team were very accomodating and organised an early check in and a travel cot in our room for our daughter

for those that want to stay connected the wifi was top notch

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

lovely hotel with very helpful friendly staff, clean rooms and great breakfast included.

free swim, sauna, hot tubs, and gym

the best hotel gym i've ever experienced

staff, food & spa were all amazing

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

wifi was poor

the room service was prompt and staff were helpful and very polite

gym/fitness centre could be better

wifi actually worked

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

good parking, good internet, nice room with plenty of desk space. staff friendly and helpful.

parking check-in went easy

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing

laundry facilities would have been useful though i appreciate that might not go with the style of

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

only thing missing is a pool and jacuzzi which in a hotel of this standard and quality i just assumed there'd

easy parking and pretty gardens

there aren't any pool/gym/spa facilities

interior was good, rooms clean tidy and well presented bar staff professional and knowledgable

amazing helpful staff. gorgeous setting and comfy bed! brilliant fast wifi too!

breakfast top notch with everything and more

friendly staff,breakfast excellent

bar area was spacious, staff helpful and breakfast was good

the pool needs a re vamp!!

exceptionally dog friendly with plenty of dog friendly areas in the hotel (inc the bar where you could eat and

right near the river with lovely gardens and a pool, fitness and beauty section

the wifi didn't work in our rooms which was a shame - the connection wasn't quite strong

we used the jacuzzi and swimming pool which was lovely

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

location and hotel interior design was beautiful: kids and i had a lovely comfortable stay and enjoyed a swim

parking validation was easy. short drive to restaurants and laundry facilities.

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

air conditioning and the gym

breakfast disappointing

great location in centre of town.comfortable warm room. free parking. welcoming friendly staff.

the wifi connection could have been better..

no signal. wifi was terrible in room.

staff were excellent and very friendly, the room was comfortable and the bar and restaurant were lovely

parking was easy and ample

lovely staff unreal bar and restaurant

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

beds uncomfy no room service one day

parking can be tight as it is a busy restaurant

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

they even did my laundry for a small additional charge

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

dirty laundry from another guest still in our room when we checked in

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

free on site parking

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion

staff (special mention for iain), free parking, location (away from crowded street), good wifi, good breakfast

pet friendly dogs are not allowed in any of the public areas so either have to be in the room or

booked the hotel because it was advertised as pet friendly, even though i was working in the area this was an

was superb as was the pool and spa area

always hate that car parking is extra!!

it had all the facilities we were looking for and parking

needed a couple of days break from the kids a 6 months old my wife said that she loved the quit ant time to our

wifi code written on paper when room key issued

the place is - warm, clean, nice decor, good wifi, friendly and helpful staff, good food, nice beer and great

overall a very great overnight stay with the kids, thanks

room charge on bill, never had room service

the cooked breakfast was delicious and there were other options too

was no room service available at no

near station for train into glasgow central. free parking.0

the breakfast is excellent, nice rooms and kind staff. it's really helpful to have parking.

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived

good car parking facilities; friendly, helpful staff; as well as being very attractive, the room was

plenty of car parking

location in the city with the bonus of parking

early check in and late check out times available which is excellent

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

location, fabulous staff, free parking and clean and comfortable

staff couldnt do enough. very helpful. laid back. late check out. very modern decor

like the excellent, large, free onsite parking area

the wifi worked very well

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

reliable staff, quick and easy check in, comfortable, clean and quiet rooms, plenty of courtyard parking, pleasant

) large tv, plenty of storage space if you need it, free wifi and a relaxing yet powerful shower

left my laundry to get done at 9am and they said it would be done at 5

we did not find laundry near.

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

they also gave me a late check out so an excellent stay

really good location excellent value for 1 adult and 3 kids

central location. very comfortable room. great gym.

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel

will give 'top marks' for anything but was so happy with my stay, the facilities and everything (room service

good wifi too

wifi was strong and location was very convenient

the laundry service was good

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful

i couldn't find any safety or welcome information in the room, or any wifi code

bit expensive (especially the room service), and a lot of do-it-yourself at the breakfast buffet - even the

early check in

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

i requested an early check in and it wasn't a problem

we got a complimentary room upgrade and early check in, that’s fantastic!

appreciated the early check in

laundry facilities would be useful, but in every other respect it was great.

kids were only allowed to play pool until 9am

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

nice bar and comfortable surroundings

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

the wifi was not available in the room but was else

great people watching from the bar area

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

breakfast was perfect 10/10

no information in the room about wifi, no do not disturb sign and for the money i m disappointed we didn

the room service was a bit too expensive

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was

from the slight room service issue (which we got sorted) absolutely nothing it was an amazing

the complimentary mini bar is

noisy from 6am on the saturday morning as our room was directly below the kitchen and restaurant

2 days for a laundry service

staff was very helpful with info on laundry service.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

lack of guest laundry as there were no laundromats nearby.

reception area, bar and room were all really good. the gym was very good.

have had self wash facilities so that we could do our own laundry as we were on a long trip

downfall was my kettle didn t work :( still got help from the staff and tea from the bar so not a

staff were amazing jamie at the bar couldn t do enough for you excellent member of staff

early check in

we did book for the spa but somehow the dates got mixed up!

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

the amenities of the bar and kitchen being open to guests 24 hours was great

wifi was not working in the rooms, only in the reception

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

loved the staff and self-service laundry.

laundry service

incredibly handy, great to have the same day laundry service.

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

also was not advised at check in wifi

we enjoyed the bathtub, and the room service was superb

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

breakfast and stay staff were excellent and even gave a goodie bag for the journey home we arrived

breakfast great so many choices

good add sized rooms with wonderful room service available

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

very spacious for 2 people, tv had lots of channels to choose from, wifi was brilliant and toiletries in the

a free complimentary upgrade into the junior suite and a complimentary late check out

coin laundry nor the ice machine on the premises

no laundry bag, poor selection of tea coffee

no laundry facilities other than to send out which is expensive and as we only stayed one night not

breakfast was very poor not enough choice especially for kids and far to busy

room was good sized, bed was comfy, room service was great

wifi was free and worked very well

the room service continental breakfast, far too much food for two people

we stayed over christmas and they were very attentive and excellent in accommodating the kids

the sofa bed for kids kept sinking so kids got a bit scared

breakfast was too expensive so we ate elsewhere

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

the bar was shut early.

breakfast in the morning was delicious and lots of variety

lovely building, cosy room, staff really nice and breakfast was fantastic

bar was well stocked and staff were always happy to help

no room service or evening restaurant, however, lots of restaurants around the hotel.

i requested an early check in and this was

very nice allowing early check in

free wifi

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the

shower was great. bed comfy. good room service

there were plenty of good eating close by as well as a laundry and supermarket across the road

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

well furnished, modern, good breakfast, late departure, great location

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

great same day laundry and really nice food

didn t like how when you had room service the sheets in the bed were always tucked in it was hard to get out

it had a kitchen which would be really handy if better equipped

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

very fast laundry service

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

gripe the gym was very small and basic for such a prestigious hotel (fair play to lady in the spa who

incredibly pet friendly.

we took advantage of the laundry service and was fab

to little food menu and a lot of kids about

rates, location, clean and comfortable rooms, free wifi, friendly staff

due to long flight,we asked early check in but they refused although the had free rooms

if you decline a room service you get a complimentary drink - great

in house guest laundry

definate noises through the night, fans, refrigeration unit or laundry next to or under room

an amazing hotel, the room was wonderful, the bar is excellent and restaurant first class , thank

wifi could be a better (free btw so not a complaint)

traffic/parking

the ac never worked, breakfast was cold, laundry was 12 per bag

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

screaming kids in the pool when i was trying to relax.

very clean and very cheap very nice swimming/gym facilities

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

5 small window overlooked hotel's bins & dirty laundry

very nice staff , didn t have a meal but bar lovely , room lovely

easy access to the room (no elevator, with kids and luggage can be annoying)

arrived at the hotel early and were given early check in which was great

no laundry slips or bags in room.

more options on the room service menu xx

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

great staff, decor and chilled bar area. room was great too with a really comfy bed.

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

kids loved it

no swimming pool open

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

body towels had a weird smell, something wrong was with the laundry

we also used the laundry service which was so so easy and efficient

outlook on to back of buildings with laundry(

laundry was the only problem

the bar and the leisure facilities weren t open at the time of our stay because they were being

it had a great bar and restaurant and was open quiet late which suited

getting woke up at 730 am by builders staring in the window at us kids were horrified

didn't bother us too much but if we still had kids in double buggy it would've been tricky

free gym access, room service

had laundry room door open at 7

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

laundry options are expensive

the breakfast staff allowed us to take some herbal teas to our room, so thank you for that

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

a guest self serve laundry would also make this great hotel even better

the same day (24 hours) laundry service should be made available.

great location. easy check in and allowed early check in without any dramas

midnight) and asked whether they could offer me free late check out, they did not hesitate

better to have laundry

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

staff, location, room the breakfast was such good value.

great choice for breakfast & the staff were so helpful

no laundry facilities but this is a very minor point.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

the staff were okay but they briefly lost my laundry

a laundry room or a place to dry wet clothes would be nice.