food was lovely, rooms were spotless bed comfortable and tv good size wifi signal also good

was not quite clear which parking is for the hotel guests (apparently it is the lower one, the upper one is for

good parking, good internet, nice room with plenty of desk space. staff friendly and helpful.

parking check-in went easy

the girl at reception was phenomenal and the room was so clean and my kids loved it

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

my daughter enjoyed a lovely massage and we all enjoyed the spa facilities

wifi was really patchy and required us to keep logging back in and when travelling with young kids wifi is a

breakfast, friendly staff and location

breakfast was great. the room was clean and the facilities are very well managed

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

great wifi quiet room very clean

the room service was prompt and staff were helpful and very polite

the wifi was good and didn't require information to login and had sky tv which js always nice

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

good location,easy parking and clean and tidy rooms. staff extremely pleasant and helpful.

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

parking can be tight as it is a busy restaurant

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

reasonable price, friendly staff, comfortable beds, feels new, good breakfast, pet friendly

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

hotel, staff always really lovely and the breakfast is amazing

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

i couldn't get wifi but that was probably my laptop, i'll check next time

breakfast and room we re both great

partner, 2 kids and i enjoyed a lovely stay at the alona hotel

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

from 2000 until 0100 there was continual disturbance; from kids running up and down the corridor, adults shouting

wifi was a little slow in the room. ok in lobby though.

free wifi worked brilliantly

pet friendly dogs are not allowed in any of the public areas so either have to be in the room or

plenty of room, lovely bathroom with a big shower, breakfast was lovely

hotel is brand new, rooms are swish, parking is great

free gym on site

double bed for kids. 2 singles would be better.

breakfast was wonderful

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

clean hotel with a private function room, restaurant and bar on site food very nice very polite

during dinner the dinning room was like a kids play centre with kids from the large party being allowed to run

super easy check in. spotless room. friendly staff. free wifi x

marks on bed linen indicating poor laundry quality

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

smell of the laundry, towels and bedding had a smoky smell

let you know its arrived which meant i wasn't stuck ordering from the hotel or having to drag the kids to a near

downfall and not sure if it's because it was a pet room but carpet marked and stained and bits of fluff etc on

great location, great staff, plenty parking, so good we stayed an extra night!

asked if we could have room service & was told no

the restaurant and bar facilities could not fault lovely surroundings

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano

early check in and late check

laundry facilities would have been useful though i appreciate that might not go with the style of

standard inside and out, the grounds were extremely well kept and easy to navigate (pathways and parking)

was closed and we got just a light lunchstyle dinner in an uncomfortable bar area

a spa would have added to the experience

nothing- well maybe a spa and swimming pool would have been the icing on the cake.

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

dirty laundry from another guest still in our room when we checked in

they even did my laundry for a small additional charge

hotel is lovely, we were a party of 5, 2 adults and 3 kids

nice room clean and comfortable restaurant was very nice food pretty good, breakfast excellent

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

ambience with comfortable rooms, tasty breakfast, very clean and comfy, small private parking, great location,

enjoyed the breakfast and the staff were great, even phoning me to tell me i d left something

i have been drinking beer in the bar since i was 19 years old, i am now

clean and comfy, parking provided. staff was great and very helpful

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

45am by big a huge lorry outside the window, wheeling in towels or laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

laundry rooms and other storage cupboards were all open and messy these were still open for

lounge, gym, bar, breakfast and dinner areas were immaculate

good wifi too

was fantastic as were reception staff and bar staff

clean, comfortable and modern rooms, nice ambiance in the bar area

staff were friendly and room was ready early so got an early check in

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

we got a complimentary room upgrade and early check in, that’s fantastic!

a very warm feel about the place, i liked the cosy bar and seating area, the room was great too and bed extremely

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

the laundry service was good

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

prices at bar 19.95 for 2 drinks lager and a gin

no wifi in rooms, very poor signal. mattress and pillows too firm (personal preference)

recommend this place staff were absolutely fantastic room was clean and comfortable and breakfast was 10/10 and

left my laundry to get done at 9am and they said it would be done at 5

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

really good location excellent value for 1 adult and 3 kids

room was comfy and good for kids. more kids shows would be great

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn

i am a regular hotel user for access to my kids and can honestly say this is by far the best accomodation we

good size room . great location on george square. good wifi.

laundry facilities would be useful, but in every other respect it was great.

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

gave us late check out

breakfast

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

loved the mini bar in room

room service is good

wifi, location, lounge, drinks

hotel was lovely,breakfast was very good with a good selection from buffet

was able to get an early check in and have facilities to hold luggage after check out

wifi was a bit slow at times, just nit picking really though

the restaurant prices were reasonable, as were the bar prices

location,food and bar as well as friendly staff.my 5th stay in 9 years.

the food (breakfast and dinners) were sensational, the potions were generous

had dinner and breakfast in the hotel and both were excellent

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

laundry service

loved the staff and self-service laundry.

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

expensive room service with limited choice they had a better selection last year

was no kids selection on the menu

clean, quiet, friendly personal, good breakfast and wifi.

the location of the hotel was central as i had 3 teenagers /kids aged

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

no laundry bag, poor selection of tea coffee

no room service

big buffet breakfast with many options

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

great hotel. they gave us an early check in which really helped us out.

bar area very relaxing

have had self wash facilities so that we could do our own laundry as we were on a long trip

the gym is a bit small.

lovely little gym that was spotless friendly staff

bed was comply good wifi staff friendly nice and modern good space in room xx

the gym is small but perfectly formed

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

wifi is too slow and not stable.

staff friendly, excellent breakfast and lovely room with very comfortable bed.

great location, staff and breakfast

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

the staff at check-in, breakfast, and the bar were very friendly and so helpful

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

good add sized rooms with wonderful room service available

room service and my breakfast were perfect

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the

we stayed over christmas and they were very attentive and excellent in accommodating the kids

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

we ordered room service late at night and it was still delicious

the bed was super comfy and room service was quick and food quality was great.

breakfast, really great scenery from my top floor room

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

wi fi not working did not pick up the laundry like they said they would

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wifi reception was very good

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

great same day laundry and really nice food

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

also, we had our laundry done through the hotels service

staff were friendly, understanding and extremely helpful arranging a late check out and taxis as i had travelled

we were able to get an early check in and the woman that helped us was extremely nice

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

bar is slightly limited in what drinks are available and is the higher price end of the scale but

the air conditioning was very loud and the wifi (wlan) was very very slow.

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

bar downstairs

would have been great if the hotel have coin / self operated laundry as the next available self operated

the laundry service was very expensive, compared to other similar hotels.

the price for doing laundry.

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room

great staff and great tie in with local gym. fab breakfast

there were plenty of good eating close by as well as a laundry and supermarket across the road

as above - woken early by a laundry van!

45 by a laundry van that took ages to unload etc

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were

very fast laundry service

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

the gym was tiny could only fit 2 people and the ceilings are max 7 feet tall.

bed and lovely to have a pet bed and water bowl supplied for our dog, sid

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

super comfortable bed, decent gym, friendly people.

wifi worked well and did not nag you to re-connect every 30 minutes

staff very friendly & helpful. amazing breakfast!!

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

parking validation was easy. short drive to restaurants and laundry facilities.

helpful, room clean, spacious and comfy, free parking excellent, wifi good, only 2 criticisms; gym still not

free parking clean easy access good location very helpful staff family friendly quite

the rooms are clean, comfortable & well equipped & there is free wifi

we took advantage of the laundry service and was fab

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

room service was mentioned in the room but on requesting it was told it was not available very

breakfast was exce lent, covering everyone's preferences.

also liked the voucher of a free drink for not using room service

no laundry slips or bags in room.

we ordered room service and the food was delicious and fairly reasonably priced (as far as room service goes)

wifi not secure

very friendly staff, gorgeous rooms, amazing food and room service is brilliant

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

5 small window overlooked hotel's bins & dirty laundry

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

wifi terrible

wifi didn t work on work laptop.

additional services such as magazines and newspapers via wifi

is wifi there, but i couldn't connect to it, my husband could but a weak signal

issues with the wifi on the morning of the check out

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in

the room was in a different building from the restaurant and there was no room service.

overall a very great overnight stay with the kids, thanks

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

outlook on to back of buildings with laundry(

we also used the laundry service which was so so easy and efficient

body towels had a weird smell, something wrong was with the laundry

had laundry room door open at 7

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

laundry options are expensive

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

i was impressed with room, the location, the breakfast and the staff! i will definitely be back!

clean, lovely staff, good room service options

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

food was amazing room service staff where

didn't bother us too much but if we still had kids in double buggy it would've been tricky

a nice environment something different we enjoy our stay aside from the timing of breakfast because supposedly

) large tv, plenty of storage space if you need it, free wifi and a relaxing yet powerful shower

there is good wifi and parking

the wifi worked very well

instructions on the room card for wifi did not connect

great value, comfortable room. great location and parking. regularly stay.

the ac never worked, breakfast was cold, laundry was 12 per bag

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the swimming pool is warm and free

pool,spar and gym

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

a laundry room or a place to dry wet clothes would be nice.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

the staff were okay but they briefly lost my laundry

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

laundry service not available at hotel

the trip was ruined by a 100 laundry bill for one bag of laundry

kids in the bar late at night

i travelled with young kids and this hotel was a good choice for our family

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

how some of the staff were giving me looks etc because i am young and was on the 20th floor even room service

that wifi in room would be expensive extra which is really quite bad in this era.

beds sagged a bit in the middle. no blow dryer or laundry services.

cleaners carried dirty laundry through the eating area

better to have laundry

location, free parking, friendly staff, late check out.

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it

gym facilities could be improved

early check in and also early into breakfast as well

superb atmosphere. clean and organised common area. early check in.

to concert venue, good size bedroom, comfortable bed, pet friendly , liked the automatic lighting when i got up

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

no laundry service.

location is perfect and avoids any struggles getting tired kids home

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

of my pet hates is frosted glass especially when it's the bathroom

fantastic location and an excellent hotel which is pet friendly 10/10

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

shower ran hot then cold. room next to laundry so smell in hall was not great.

great to find laundry facilities

early check in and free guest laundry albeit dryer needs an upgrade

someone was in and out of cleaning/laundry cupboard late and through the night

it was far away from a lot of laundry service places.

laundry was never picked up although it was lying in the room in the right

roof top bar was amazing and very reasonably priced

downstairs kitchen was closed however this is understandable as they were quieter than usual.