room was next door to the laundry room and at 4 in the morning someone was doing laundry and the lack of pillows

it is a bit noisy at the front and room 19 is above the laundry/kitchen so

wifi a little weak at times.

the breakfast was always served well and tasted amazing

free onsite parking

the spa is a real bonus, peaceful and with a decent size pool

, comfortable room , lovely pool facilities, great breakfast , reasonably priced drinks

good gym

plenty of car parking

and clean very friendly helpful staff great food beautiful location and outlook really nice gym/spa fantastic

the pool was open and an nice addition to the available facilities, i went in once but was a bit cool

food was not really good, on arrival we have been told that the kitchen is broken or not open yet so the hotel

was excellent and lots of choice swim pool area was nice sunbeds and towels provided lots of parking spaces we

they also charged me a service change on top of a 5 room service i got

about dinner reservation was told there was no room for any reservation in the restaurant or even room service

lots of parking and there is a large overflow field at the back

poor wifi. location not as advertised.

it smelt musky, the carpet was horrific, and the skirting was very scratched

were lovely, food was great, especially dinner, parking good, accommodation clean and comfortable

far too cramped, especially considering we had arranged for a pet to stay

bed. wifi.

sorted out early check in

bathroom tiles were stained with mould which is a pet hate of mine

location, beautiful room, lovely bar and lovely staff

room service great

i know the site has pet friendly rooms but think this should be clearly labelled/ and cleaned to better standard

kids loved exploring the gardens, and finding hidden animal sculptures

gym was so hot and airless, even first thing. could do with a fan!

very spacious room & great extras including indoor pool, gym & lovely restaurant for meals

beautiful room, helpful staff, quirky and characterful place, swimming pool/gym, lovely countryside location,

bar has a lovely community feel to it

parking, reception could be tidier

his family are lovely, the property is gorgeous, the room was huge (we loved the space with our kids), and the

the phone reception and wifi (which is free) were patchy

- great caring staff - all new equipment - coffee maker - smart tv - stable wifi - large parking - generous

there were laundry bags at the exit to the building which could be a fire risk

bags and bags of laundry met us as we went to our

parking area was easy to access

parking,staff,breakfast,rooms,

not happy with the tv reception (no bbc stations) and free wifi was not good at all

breakfast wasn t great, which we were surprised at as the room service the previous night was lovely

the room service was swift, good and staff very polite

room above us had the kids jumping off the bed at 6 in the morning and could easily hear their conversations,

tables were a little close in the dining room -particularly at dinner, the ev charger as a 13amp plug was poor

spa facilities good

laundry left in hallway both days

good location, easy to find. plenty of car parking. nice clean room and food very good.

'feel' & location, charming & helpful staff, great food, not having to drive in the evening/free parking,

prefer a bit more choice on the bar snacks and would have appreciated a fan in the room during the hot weather

use of ev charging point

laundry from previous guests left in our room

easy parking and also the hotel had a lift

check in is always straight forwards and breakfast and dinner is always a pleasure and excellent

to top it off we actually met the man himself even though it was only to ask where the bar was

i would say, our room was spotless and comfortable with everything we needed, it didn t have wifi in the

staff very friendly and helpful, excellent laundry service

dirty room laundry strewn around corridor including thrown over a red fire

in the laundry room at 6am in the morning -3 degrees outside

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

floor, still overlooking turfed area, though further away from the extraction unit, bonus bin and laundry bin

we loved the warm swimming pool, the warm, fresh scones with our champagne cream tea on his birthday, (which

spa is amazing and so are the treatments

no mini bar or tea and coffee facilities in the room

location, spa facilities - everything was just incredible

we also had dinner and breakfast in the walled garden reataurant

lots of choice for breakfast and children catered for

large attic room, exceptionally clean and quiet. breakfast is always amazing. thank you

good free wifi connection

garden view room with very large comfy bed as well as great sofa bed for the kids

great with small kids

what are the meal times, how to operate the tv, where to find an extra blanket, how to get any laundry done

liked the waterwheel feature outside aswell as the bar with a lot of pictures of hollywood glam icons

had a great stay here, beautiful surroundings, the breakfast was delicious and we had alovely room with everything

outdoor seating for the bar and restaurant, right by the river side

there very strong wifi service as well

the bar staff could have been more attentive.

wifi was a little spotty

a special mention must go to the bar staff - brilliant

food was outstanding and the 'gin' bar was a real experience

all the staff (the most knowledgeable bar staff i have ever met) to housekeeping, reception and beyond everyone

food was great and kids ate free (always a bonus

amazing location, free parking, clean and well presented

good air conditioning. liked the idea of room service. welcoming reception staff

ev charging facilities, and another tesla supercharge station nearby

location to visit local attractions very clean great breakfast well stocked bar friendly & helpful

the room, restaurant and bar all excellent

room close to breakfast and reception

there were issues connecting to wifi which meant we couldn t access room service information

loic in the bar was a pleasure to meet and looked after us with excellent service and drinks

breakfast was very well catered and rooms vert comfortable with all we

30am by staff in the laundry room, which was next to our room number 15 clattering something metal with no

) wifi very unpredictable

wifi didn't work very well in room

wifi in bedroom was so weak it wan't usable

well stocked bar and fabulous food

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

our room was right next door to the workers' room and laundry

wifi quality was a big problem and might stop me staying again

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

perfect location amazing hot tub and spa rooms. absolutely perfect.

was a kids party on in the room next door with an elsa singer

brilliant bar and restraunt

wifi didnt work and the room service app didn't work

we had rose petals on our bed after getting married

couldn't get the wifi to work.

the new terrace bar was a lovely place for a sundowner after a busy day, very comfortable and with blankets

staff were very friendly indeed. breakfast was lovely. che king in and out was quick and easy.

shower was pretty small in our room, there was no room service (ie room was not tidied during the

location for visiting city,all the members of staff were attentive,polite and cheerful and the breakfast was

was a bit confusing when it came to pets

laundry is expensive to get done for weary long term travellers arriving here after many other

our friend was ill while we were away reception staff and laundry ladies were

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

wifi is not really good

comfy beds, clean bathrooms, good wifi and television reception

no special attention to travelling with kids, the website mentions otherwise

was small, neither of our phones could pick up the wifi and reception could not do anything, the lighting was

room service was perfect and the food was delicious very well located in the centre of bath for

wifi in our room didn t work at all

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running

a better water dispenser in the gym is needed

the rooms were clean and a good size, the breakfast was great with a good choice of options

could offer more in room info re room service/bar menu etc

gym was very limited but this is due to space however gym group us round the corner for people who

gym not yet open but due to shortly

the check in process didn't tell us anything about the wifi, times of breakfast or show us up to our room

location, room, particularly bathroom with spa bath and lovely products

no room service at this hotel and the room was smaller than i was expecting

art bar is an amazing looking area, comfortable and bar staff were lovely

in the 24 hours i stayed, the room service tray outside the room opposite was never removed so i watched the