tv channel choice no wifi in room

it has a nice bar and garden at the back and the beds were very comfortable

really friendly staff and excellent breakfast

extremely helpful, friendly staff. delicious breakfast. very quiet room.

the cocktails were good at the bar and staff were friendly

room was excellent, spa was a nice size and not too busy at all

peaceful location and grounds, friendly staff, good food (breakfast at olio, room service lunch and dinner at

in the room needs replacing and my call to reception for room service took 6 attempts because the line kept

the improvements to the pool area was a real treat

of dust under the bed in the suite we had , the food was aboutlslty horrible we even ordered kids meals it took

i had room service, and joined the beautiful people at the bar for an extra special time

gym has some kit that s better than the well known gyms

room service was excellent, especially as i had a very long day (15 hours+), and was too tired to

for room service, it would of been nice to have sauces, i m sure if we d rung down these couple or

room service dinner - very good

the drive and parking may need resurfacing soon but overall an excellent stay.

there was plenty of parking space

choice of beers in bar limited.

nice size room with nearby parking so easy for bringing luggage in and out

far too cramped, especially considering we had arranged for a pet to stay

exceptional food and had the swimming pool to ourselves which was lovely

breakfast was lovely and would highly recommend staying here

lovely staff, quirky building,brilliant location, no problem parking, nice garden

the complimentary room service. really comfortable bed.

we paid for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool

in the laundry room at 6am in the morning -3 degrees outside

floor, still overlooking turfed area, though further away from the extraction unit, bonus bin and laundry bin

in a very remote place, no local stores or places close, like laundromats (they did not have laundry facilities

laundry facilities were no longer available

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

lots of loungers and places to sit in the garden and the grounds are great for little kids to run around and

spa and pool facilities also excellent

lovely spa shame the monsoon showers were of order food amazing

staff needed for front of house/bar/restaurant - trying to get a drink either in the bar/lounges/room service

we love bishopstrow for the spa facilities and pool and restaurant with great breakfast and supper

bags and bags of laundry met us as we went to our

there were laundry bags at the exit to the building which could be a fire risk

only stayed 1 night for a golf function

very friendly staff, especially the spanish chap in charge of the bar and breakfasts

room service was really efficient and the staff made us feel like vips

our friend was ill while we were away reception staff and laundry ladies were

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

laundry is expensive to get done for weary long term travellers arriving here after many other

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and

staff, so clean, so welcoming, great value and great food from the restaurant and bar

room themes were cute. nice bathroom. comfortable bed. free drinks/coffee in the room free wifi

staff, unique rabbit warren of high end boutique eccentricity, really close to station and spa and all the other

the bar prices!!

the wifi wasn t working and the tv didn t have any streaming services.

the free gym facilities

some waterproof sandals or slippers for the downstairs spa might save on the laundry bill.

the swimming pool

staff were very very attentive. pool and spa was amazing.

wifi (at 2nd floor) was not that good

room was cosy qnd beautiful , the bed so cosy and nice complementary minibar, coffee and tea wifi was good

wifi spotty

there was no room service due to short staff on the first night, the hotels food was very expensive ( like all

the bar and it's staff were so friendly we could have stayed there all night

plus only 6 minutes walk from bath spa

no room service at this hotel and the room was smaller than i was expecting

laundry was expensive.

v poor wifi but hey ho

decaff coffee in room, or at breakfast, so annoying, its every where we go, even on flights

not enough tables for breakfast

great position, nice staff. good breakfast. clean comfy room i liked and used the little gym.

advised with use of spa but. it made clear it was so far away and at an added cost

fantastic breakfast. room was so clean amd comfortable. great location.

wifi didn t work in our

the kids loved the larder area

was a bit confusing when it came to pets

constant noise from a probably laundry nearby. it lasted for the whole evening and night.

when entering our room their was bags of dirty laundry in the hallway which made it feel like the staff didn

no mobile phone reception in the room(wifi was good) 2

breakfast and late night bar available

wifi can be a bit intermittent

wifi seemed poor or slow

the spa pool!

really, the bar was not open but there are plenty of places right outside if you want to have a drink

we really liked the honesty bar and the use of the hot tub for 7

s was really quirky and unique inside , with some lovely touches , such as the hot tub which the kids loved,

being in catering myself i always on habit strip the bed and organise the laundry ready for the person who

the mud and steam experience in the spa was also

perfect for families with young kids

bar and restaurant area was exceptional and the newly refurbished rooms are divine

all the staff were really friendly and helpful and the room was laid amazing with rose petals and a small gift

are room it was amazing they set the rose petals out amazingly and greeted use with big smiles

teepee for kids, nice big bath. 4 poster bed. free snacks on tap!

no special attention to travelling with kids, the website mentions otherwise

we were not spoke to about what the hotel had to offer, bar, spa, room service, larder provisions, pillow menu

called prior to check-in to double check on room service and we were told room service was chargeable at 5

corridors were full of cleaning trolleys and laundry baskets until at least 6pm, as well as lots of room service

between your staff, all seemed obstructive and you were very unclear / ambiguous regarding the early check in

i approached the desk at 8:30am to ask for early check in if possible

breakfast was lovely

wifi is ridiculously expensive for unknown reason

our room was right next door to the workers' room and laundry

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

kept running into ice room etc in spa area which had signs for adults only- sign too small and kids kept ignoring

the pool area could use a little investment

wifi was terrible and we had to rejoin several times a day

room service for dinner and drinks, long hot baths, comforting robes and slippers and the most

extra charge of 20 per day for parking

the staff is very friendly and the breakfast is great

extremely pet friendly, welcoming staff, an excellent breakfast and close to the centre.

excellent breakfast too

room service was excellent

i am sure if i asked i could have got it through room service

the courtyard area is lovely and the playlist in the bar is worth listening to- clearly it s been considered

room service was great throughout and we really loved the suite

the little bar area was great and out the back of that were 3 garden seating areas where you could sit an

the bedding out in the middle of corridors and cupboards open looked like you in the middle of laundry and had

in a basement and the courtyard directly outside the window was a thoroughfare for gardeners and laundry

gym: gym opening times would have been so much more convenient at 7:00 a

pool - although when screaming children in there, not the optimum relaxing experience i was after

the spa was lovely, just wish that we'd picked up that there is a gym as well as a pool there

spa looked very untidy every time we went with big containers of unfolded towels/laundry lying around

laundry was left outside our room in the hallway

the building so no view whatsoever but the worse is that there is an extraction fan noise because laundry room

as a family of four( two daughters aged 6 and 8) booked two separate rooms, of course kids room was the same

room overlooking the garden, with a fabulous pool and sauna

the room was lovely, very comfortable and clean with good wifi

a spa would have made it very luxurios

for our specific needs the breakfast was great

very fast and excellent room service

there is no spa or swimming pool at the hotel

what are the meal times, how to operate the tv, where to find an extra blanket, how to get any laundry done

the wifi was quick to connect to - not like the convoluted process in some hotels

had a great stay here, beautiful surroundings, the breakfast was delicious and we had alovely room with everything

evenings where noisy with young kids running up and down the corridor, but that's what you get if you book during

wifi didn't work in the lodge which was frustrating as i had work to do

the staff we met were helpful and friendly, and the bar restaurant was perfect for our needs

told about registering my car upon arriving so got home to parking ticket but was cancelled by the staff

great choices offered for breakfast

one minor gripe; the bar closes early on sundays, which, in all fairness, we were told when we booked, but on

lovely riverside spot, close to bath. ev charging.