the flexibility in some services since they were kind enough to provide me laundry service for example since i

but it did sound like noise from a laundry

there is ample parking and the wifi is very strong

room service for breakfast was very good and the location for visiting salisbury was excellent

room was very good spotless, the breakfast good variety of food and full english breakfast very good

stacks of laundry baskets block guests from getting out of their cars, namely mine

on the first day we had no room service and the television had no radio stations available

the wifi dropped out for about 10 minutes whilst i was working, but soon restored

corner with kids toys a nice touch as was them offering plates and condiments etc to anyone ordering a take

staff very helpful, wifi quite good

lots of choice for breakfast and children catered for

easily found parking on the street and overnight parking is also available in nearby lot

parking was convenient on the street and we had the option for overnight parking at the back which

comfort, good wifi

lovely comfortable room, good wifi and great breakfast!

great rooms, comfortable beds. staff friendly and helpful. breakfast and evening food all great

the kids' menu was very limited with no classic kid meals, i

the room service for meals closed too early.

good value with kids as free at dinner

food was great and kids ate free (always a bonus

very very cheap price including breakfast ud83dude03

beautiful food and had a room with a spa bath and double shower

breakfast was exceptional even the most fussy eater would be full and satisfied with the food in

was a very competitively priced hotel and i got what i was expecting

bar food wonderful, excellent portions and perfectly cooked

are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

and a golf course adjacent which, when it s wintry and empty, means that non golfers like me can do

the restaurant staff were excellent and incredibly helpful - the garden was great for kids too

it s pet friendly and amazingly comfortable

so much a dislike, but when the small gym associated with the golf pavilion is finished, will be even

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

thin duvet- we asked for a second and room service bought it up no problem - shame the original was so thin

the staff were charming and helpful. i enjoyed my tea & cake, dinner & breakfast very much

after a hectic night out we sat with a couple friends in the bar for a quiet drink to unwind, the night staff

staff were great with the kids

laundry facility in house would have made things easier

ample car parking space

i was there with my kids and we had a nice stay

it is nice to see the recent facility addition of a snack bar and bigger selection of drinks at the bar

perfect location restaurant just across the road with a little play area for the kids

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

the man behind the bar and the waiter/waitresses were all so friendly and polite

more disabled parking bays would be great

it is only 5 minutes walk from the town centre, has good parking and an ev charger (a rarity in the new forest

parking spaces too narrow,as a result someone scraped side of car.

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

we had a power cut one morning and the wifi was intermittent

nice rooms, excellent shower, fast wifi, excellent evening food

bar menu was very good with limited food options

friendly hotel, lovely selection of breakfast

room was fine, and it was good to have daily room service

the lovely fire in the longe ,and the food and well stock bar where excellent.

breakfast first class, parking excellent

the bed was extra comfy. we had coffee in the fireplace room with the christmas tree :)

no laundry service

laundry deliveries early am

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

wifi in the rooms

wifi didn't connect in my room

ample parking

a little irritating that there was no parking on arrival, and we had to faff around a bit.

breakfast was lovely and the black pudding was something a little bit special, not to be passed up

however when we got there we were told that dinner was fully booked and we couldn't even have room service

breakfast, it's my favourite meal of the day and it was treated with importance

food and laundry still on table etc

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

room was next to the laundry so i could not have the window open as an extractor or something that was making

pool or spa given the space you have entertainment for the evening would have been a good idea kids menu could

super friendly staff, lovely big room, very clean, fab breakfast

only thing i can think of that would have really been useful to have is some laundry facilities either in the

only thing that could have made the stay even better would have been the addition of laundry

we were able to use the gym, sauna, steam room, jacuzzi, swim and relax

room service and staff were very pleasant

pool area a nice change for the kids

there is a charge for bringing a pet; however, unlike many whiffy

we were really happy to hear that it is a pet-friendly hotel

very friendly staff and great with kids

food in bar was delicious and breakfast excellent

free parking good bar and meals. also breakfast is absolutely excellent

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

the bed was big and it had a sofa bed top great qith kids and the room are big and comfortable.

staff were all so friendly from reception to the bar/restaurant staff

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

good sized, clean room. comfortable bed and pillows. great breakfast.

i am travelling with two kids, aged 10 and 2

thirdly need to advise that children's breakfast is not included in the room rate only adults is wasn't expecting

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

we ordered oysters on room service and they had insufficient which was fine but arrived with indeterminate

the bays for disabled parking could be a bit bigger

were excellent, special thanks to jack and the bar staff for making us feel so welcome with a 6wk old baby

pool, its clean, cold on a roasting hot day, loads of lovely gardens to enjoy, a zip line for the kids, setting

to note other than a safety bar in the shower would give more safety to older adults

the breakfast surpassed our expectations and i would most definitely stay here again

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items

the breakfast tray delivered to the room was nicely presented with ample selection of food

beautiful room, excellent breakfast and a very friendly and charming receptionist

no car park or laundry room

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

in the event the room was next to a laundry room where there was a clear sound of

there is no guest laundry.

really good service, lovely room and good wifi. great food for dinner and breakfast.

character pool gym food comfortable bed dressing table

it has excellent facilities like spa, swimming pool and gym and hydrotherapy spa

the spa was brilliant

thought there should be more outside space available for lounging, enjoying the sun, maybe even an outdoor pool

this effectively gives the hotel residents no-where to sit but the small bar area

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

if it had a laundry it would have been good otherwise we made do.

rooms, the location is perfect for shopping in southampton and also i gym and pool is a

buffet needs to be checked towards the later stages of service - perhaps needs to come from the kitchen fresh

i also had room service and that was really nice too

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

good size rooms fully equipped and very clean and the green thoughts to the laundry!

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

had to chase a bit for my shirt to be returned after laundry

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

and the cleaner who just came to the room god knows what for did not clean or do our beds and my kids would do

no wifi

the rooms were nice and clean and the bar was really nice.

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

a lot of unnecessary details yet i had to wait 10 minutes for someone to address problem with wifi, and in the

a few technical issues such as wifi and ac unit.

comfortable bar area

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

large room and laundry on site

fully equipped kitchenette, paid laundry room and a small gym

trucks reversing as i think our room was directly above the service entrance for deliveries and laundry pick up

very helpful staff. very convenient laundry room.

we had a car blocked in by a laundry van for 20mins

didn’t go in, too many people trying to have a dip with their kids

is not a criticisms, i do think that a separate pool for family's, only because when family's got in thete was

kids' room smelled like weed, when we entered the room

extra for a studio but none of the fitted kitchen could be used, it s all turned off apart from the fridge

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

very clean and i felt safe there with my kids.

there was a lot of choice for breakfast

being able to have a late check out

staff were great with the kids