(that said it was also a very nice place to be as a family and the kids were really looked after)

and clean very friendly helpful staff great food beautiful location and outlook really nice gym/spa fantastic

poor wifi connection over priced restaurant, avoid if possible! food was mediocre.

from the all the reception team to the bar staff at the brasserie, jacqui and her breakfast waiting team and

breakfast fabulous

access to gym and swimming pool included, staff was just great both reception and bar

drink at the bar because we were too late, the bar was still open and there were guests, but only room service

wifi was slow - had to resort to tethering to my phone

we ordered room service because the restaurant was busy and despite being told there might be a long wait it

the swimming pool to soak out our aches was a lovely surprise

room was next door to the laundry room and at 4 in the morning someone was doing laundry and the lack of pillows

it is a bit noisy at the front and room 19 is above the laundry/kitchen so

handy car park funky old hotel spacious room good beds two chairs bar

room service was quite acceptable

i don't think there was a customer wifi system

beautiful place. lovely pool and staff. lovely food.

meals in the restaurant away from the times the family of 17 had booked to eat, as we were told kitchen would

location for us was good and ideal as we had a vintage car on a trailer so parking was easy

stayed 3 nights, i found breakfast choices scarce, shower poor, wifi slow, windows single glazed, heating not

kitchen didn't have any gas so had a restricted menu and there was a wedding party there that sort

breakfast was great and nice to be able to book when we want to eat, good location for star

on our arrival back from a meal at the red lion, and as it was dark when parking the car, we were met by the

so warm and wecoming and even invited us in for tea whilst preparing our room for an unexpected early check in

parking is provided in the price , a lovely bonus

elder brook house adjoins the new inn pub and we really enjoyed popping through to the friendly bar and having

30am by staff in the laundry room, which was next to our room number 15 clattering something metal with no

i guess the wifi needed to be upgraded to work in the hotel room

wifi was rather limited

well stocked bar and fabulous food

i love the look of this place. it had a lot of lounging spots with working wifi.

laundry left in hallway both days

breakfast was not a great experience, left under heat lamps, scrambled egg was congealed, sausages

kids loved it

there was a restaurant offering set course menus but no room service or option to have more casual dining

beautiful settling; easy parking; lovely gardens

the room was supposed to have a view but was in an annex that looked over the bins and laundry and was loud in

i had dirty laundry left in my room

an executive room we were put in a room at back of hotel and when i say back i mean back -: bins, laundry and

slow bar service - one employee working both the bar and the reception area.

evening meal and breakfast - served nice and hot

laundry from previous guests left in our room

easy parking and also the hotel had a lift

to instruct people that gin in decanter in room is free if you buy tonic from the bar but if you don t they

the mousetrap bar (think that's what it was called) was also a great addition to the evening - a drink before

not many parking spaces unfortunately and less at the annex because of the skip outside

room was a bit small with 2 kids

pet friendly and the staff are always so lovely

tables were very clearly outlined for pets room was modern and comfy with a good shower and facilities in the

stayed during school holidays, one night we had several kids running up and down corridors past our bedroom

good parking especially since had a large rental

food, staff and kitchen manager was fantastic with kids

we had room service both nights, food was lovely and the kids ate free after 6pm with an adult eating, so they

the breakfast buffet , love the bed and my kids love the cookies and creative bags given out at the

location clean hotel large twin beds bar menu was excellent for a hotel breakfast very

we were family with 2 kids (3 years & 8 years old), which travelled around gloucestershire towns (bibury,

a special mention must go to the bar staff - brilliant

dining room service disorganized and slow

wifi was a little spotty

the bar staff could have been more attentive.

no gym or pool

no mini bar or tea and coffee facilities in the room

we took our pet dog with us we were given a room that was clearly the designated 'dog' room

place for families seeking a little bit of relaxation and luxury whilst ensuring kids have activities that keep

everything but someone taking drinks orders by the pool or ordering via a qr so you didn t have to go back

public rooms and gym and frounds and equestiran facilities are very nice

bags and bags of laundry met us as we went to our

there were laundry bags at the exit to the building which could be a fire risk

as we had a two night stay, we were offered a free room service

easy parking

parking,staff,breakfast,rooms,

grab bar for the shower would have been helpful

room, countryside setting, friendly staff, very comfortable bed, nice shower gel, pet friendly, comfy seating

25 pet fee seemed a bit excessive

staff were very friendly and attentive to our and our pet's needs

when booked online we also included breakfast was available as room service only

the grounds were lovely in a very peaceful setting, and the bonus of a swimming pool was great

garden, pool, confused beds , gin selection

room, helpful friendly staff, swimming pool most refreshing, delicious dinner and a great gin bar to top it all

pool was lovely but when we went to use it, there was swimming lessons going on for kids

has a gym and a gorgeous garden

kids couldn't sleep on it so i ended up giving the double bed to them and trying to sleep on the

buffet breakfast included in price ud83dude0d free wifi

members of staff that were supposed to be looking after the dining area were hiding away in the kitchen and

nobody could hear me and i eventually had to go into the kitchen to find two members of staff having a good

was great, the pancake machine kept the kids entertained

didn't try the breakfast or wifi so cant comment.

they have a little shop cupboard if you forget something like a tooth brush or want a chocolate bar or whatever

a lack of communication regarding lights in rooms and room service trays.

great breakfast room service was nice awesome room

really nice room and bonus late check out.

georgian style bay windows (x2) in our room (9) modern bar and restaurant

there is no method of contacting reception from the room, so room service is not easy to obtain

lovely evening meal, good breakfast. catered for all our needs

breakfast was very good full english

menu needs a good mixture of food ,so you can feed kids

what are the meal times, how to operate the tv, where to find an extra blanket, how to get any laundry done

spa bath did not work

20 for 2 beakfasts was a bit much proble lucky if it cost 8 for both think there profits off breakfast is

liked the waterwheel feature outside aswell as the bar with a lot of pictures of hollywood glam icons

wifi doesn t have a strong signal from the room.

room was spacious, had everything i needed, comfortable bed, proper desk, good wifi, tv, shower, etc

at dinner, the payment machine did not get wifi at our table seated in a glass sunroom feet from the main bar

excellent bar

staff forgot cutlery with room service - meal cold by time it arrived but we still enjoyed it

milk and cookies for kids - great touch

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

laundry facilities were no longer available

floor, still overlooking turfed area, though further away from the extraction unit, bonus bin and laundry bin

in a very remote place, no local stores or places close, like laundromats (they did not have laundry facilities

staff very friendly and helpful, excellent laundry service

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

our room was right next door to the workers' room and laundry

pet friendly

room size, nice garden, pet friendly in most areas.

the glass of champagne was perfect, food in the bar was amazing - steak cooked to perfection.

advised with use of spa but. it made clear it was so far away and at an added cost

we had breakfast ordered as room service, it arrived on time every morning and was delicious

free wifi

absolutely stunning quirky hotel fabulous breakfast and the ding area beautiful

staff really friendly and helpful, wifi ok, breakfast really good and served promptly

new spa area (sauna, jacuzzi and steam room) is excellent addition

excellent foresight by the owner to install 4 ev chargers as well, it was lovely to drive home having left the

ev chargers x 4

not enough disabled parking near to the hotel entrance

stayed in a ground floor delux room overlooking the golf course