but twice and was only getting partial payments at a time when getting my money back even the laundry was

breakfast was hand prepared omelettes and sausage or pancakes

the kitchen utensils/plates also needed to be cleaned and floors are sticky- this was all rooms by the

loved the studio room, breakfast was amazing and front desk people were so helpful and nice

the kids were disappointed and it really ruined the experience

laundry room / microwave

breakfast was great for a family with young kids

liked having the small kitchen in the room

the room is perfect for a family with 2 adults and 2 kids.

and the pool was not working which was extremely disappointing my two kids really wanted to swim

the bar staff were amazing

a large room, nice surroundings. the bar and the restaurant are decent.

staff and an amazing indoor pool hot tub sauna and steam room and we had it entirely to ourselves for hours

would like the option to pay for breakfast

no wifi and tv until the 2nd day.

pool, laundry room

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

great breakfast included

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we

just overall disappointing for as much money as i paid to stay there with my kids and not have them do anything

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

poor wifi

friendly staff, plenty of parking

location - staff friendly - breakfast was good and had laundry service

the tv reception and wifi were variable

no indoor pool, parking isn't ideal

the breakfast but understandable because of covid.

including the breakfast the staff were great

plenty of parking

the pool was closed. very little staff but very accommodating

room service knocked on my door at 8am on sunday to clean, even though we had the do not disturb

the hotel was beautiful and going in the pool was funny. we had a great time

with accessing daily room service cleaning from their stuff

they were too busy trying to do laundry and other things

laundry area, you do not have to go back with bags of dirty clothes

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

room next to laundry room - noisey all night long

the kitchen

pool too small

also used the indoor pool

very clean and new with nice pool and gym

very clean and new with nice pool and gym

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

outdoor pool and a range of microwave meals and ice cream available to purchase in reception

spacious parking

also, there was a transient person sleeping in a car in the parking lot; they woke up/surprised us when my pup

did not gave more on request, answer was all towels were in laundry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was able to do laundry! pool was great and room was amazing!

limited laundry facility and one of the 2 dryers would not dry

i was told it was the laundry room which isn t even near our room

the pool was closed and the laundry room had the washers and dryers unavailable.

i loved the little store, access to beer and wine, really good laundry machines and, of course, the gym and

other than an issue with some of the machines in the laundry and confusion over a late check out it was perfect

open all night and cold outside, hallways smelled of smoke, dryers not vented properly in the laundry room

laundry room had some washers that didn t work

loved the large suite, gym and laundry

in room and hallways, broken equipment in rooms, leaks in laundry areas

the staff even made the kids chocolate chip cookies for a snack

we enjoyed having an actual suite like a small 1 br apartment with a kitchenette and couch in the living room

i like the kitchen added to room. also separate room from living area and kitchen!!

did not realize there were laundry facilities available (my fault) until my last night

laundry dryer could have worked better. usually took 2 cycles to dry

convenient location, great price. kids enjoyed tne pool.

to see different would be to have homefries with the breakfast and a belgian waffle maker for my kids

the pool was very clean and well maintained as well, and the time slots made it so we had the pool to

the one and only drawback was no on site guest laundry.

laundry facilities could have been all working breakfast tables sticky

wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant

good and reasonably priced laundry facilities

pool was very tiny

couldn't find the laundry machines even though there was signage

wifi a little weak

gym

room smelled like a gym though

kids enjoyed the

i love the hotel and it s staff. cheap laundry too !

clean the hotel parking lot and room were i used the laundry room there as well and it was spotless as well as

the laundry room needs seating for guests waiting for laundry to finish, allowing faster turnover for

the mattresses was in need of replacing (extreme sagging on one side) and there are currently no laundry facilities

i left that hotel room for my trip i cleaned the entire bathroom it was disgusting i did my own laundry i washed

ordered room service that never came

should also offer chocolate chip cookies without walnuts--so many nut allergies these days and kids do not

they would not allow my 12 son in the gym even with adult supervision

wifi connection very bad, restaurant old and not very good. old in general

a bunch of kids throwing ice all in the hall way and my door.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

you have to walk through the laundry and bar service areas to get to the room

bathroom area was very small and also it doesnt have on property laundry services.

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

i love kids, but not running in the halls and parking lot of my hotel at 11pm

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

food. it isn t a real restaurant, more of a snack bar in the lobby.

the pool was awesome my kids loved it

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

hotel and studio inside was excellent, location is great, parking, clean, quiet and safe with grocery store and

fitness center could use more equipment and pool water could have been better.

the kitchenette

room super clean and well laid out. breakfast and breakfast staff were excellent.

downside of our stay was the lack of laundry facilities within the hotel

loved how clean and convenient the parking was

being able to reserve a time for the pool and gym was also different and great

very nice room (it was a room with a small kitchenette

pool size was small

it has everything we need-laundry, food, kitchen, gym

suburb hotel - ample parking place, modern, good facilities you would need a car to make the most of

used the gym which was good

excellent breakfast

the included breakfast had an adequate selection

hot chocolate and use of a laundry

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

laundry was convenient

very nice beds. free laundry

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

location, kitchen, and laundry on site

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

the room was next to the laundry/maintenance room and the machines were running all night along with this

we even used the on-site self laundry

there were a lot of stores nearby within walking distance and laundry facilities downstairs

i used the laundry and it was great

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

fortunately there is a mall very close by, either by walking or by shuttle, that has a huge variety of restaurants

big parking lot! clean room, kind staff. breakfast was very good!

we were grateful for the gluten free muffins offered at breakfast, as well as the other breakfast options

very clean rooms complimentary guest laundry

free parking

parking

beautiful hotel, pleasant staff, lovely indoor pool, great food

nice, clean, plenty of free parking and a restaurant on site

the pool was still closed, however, with my travel itinerary i would not have swam much but the option

a quick breakfast bar for on the go

wifi is good to work in the room room is clean and comfort location is convenient to meet our

not notified pool would be closed.

restaurant and pool was not open :(

laundry

nice room and very clean buildind, also free laundry available

would be nice to have free laundry.

having a free laundry room in the hotel made things much easier

laundry is also available for free and easy to use

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

good laundry facilities at a very low cost downstairs

the laundry facility is great

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

pool, laundry room, very cosy outside sitting area and

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

great bar and food was great for quick purchase items

that was disappointing for our kids

you also have access to their sister property for the pool

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

pet friendly

salt water in tge pool?

onsite laundry facilities

that the laundry is gross and holds water and loud!!

some of the corridors and the laundry need refreshing, maybe more light or new carpet

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

there's no laundry facility and one od the staff members was very rude.

there were no laundry facility at this site either

is no laundry room, there are no little things that i need in the room - a shoe horn

breakfast very good, the room is spacious and clean, lots of parking space , great amenities

i read in the article or the description of the hotel, which said that is pet friendly, i had my dog with me

fabulous in every way: the staff, the breakfast, the room and the decor

there is a very good restaurant and a bar onsite

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

the service for breakfast was a little slow. but the food was great.

breakfast was fabulous with a menu that changed daily

if they had laundry facilities and the price is one so high i would have stayed there

room felt like it was a half mile from the desk and located across from the laundry and cleaning staff

no laundry room on site.

commercial laundry room is washing sheets every night, the noise sounded like a helicopter, the floor kept

is no laundry and i didnt have a car to travel easily to do my washing

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

pool, hot tub, shuttle, breakfast, very clean

there was limited access between parking and entrances.

nice rooms, great location and breakfast was good.

small exercise room and laundry (cheap

laundry facilities great

room smelled like dirty laundry immediately

wifi was slow and tv didn t work and was glitchy.

the breakfast was very good as well with lots to choose from and the selection was not empty 30 minutes

there if a laundry room is you need to wash your clothes

pool and laundry service was down. pool indefinitely time.

broken some time as the bottom of bathroom door was peeling due to the steam and no fan filthy laundry room ,

pool & laundry facilities & ease of access

laundry room was out of service

the pool is open late

what a hotel should be like with a dining area for breakfast a restaurant near the side of the building a pool

wifi didn t work pull out couch was small and not very comfortable was a strange slimy and

friendly staff and great breakfast and restaurant connected to the hotel

the pull out sofa needs a little more comfort the refrigerator, microwave, little kitchen area

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

laundry machines broken

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

no laundry service

no laundry facility on-site rooms are kinda small

our roo. was across from the laundry room and we could hear the night shift staff talking

us the worst room available next to the laundry, pool & gym

the parking lot is big enough to accommodate large vehicles such as rvs and

rooftop bar was the cherry on top

location, amenities, pool, food, decor

style, layout of the hotel & pool are excellent

some non classy guests and too many loud kids in the pool

good location, clean, nice pool

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

the walls were stained everywhere and the laundry room was in terrible condition

the ice machine was not working, no guest laundry- it was taped off with trash bags

pool, laundry, ice machines all work properly

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

great laundry room as well

plenty of parking space. nice laundry room.

in a good location hotel was clean had a kitchen in it so saved some money that way and did not have to eat

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

breakfast wasn t great but a chick-fil-a is across the parking lot.

paper towel was left on top of the kitchen top table most probably by the housekeeper

away from the wall and you have to squeeze between kitchen counter & frig door to access it

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

my kids loved it

was not impressed with the room service i ordered at 9:20 didn t get my food until 11 it was cold and then

rooms were very clean, they had a heated pool for the kids and bar for adults

the best burger ever! great room service. i really liked the vibe of the restaurant. great food.

were friendly however they were unable to process a payment from my card to get change for the laundry machines

room was cold, facility reeked of cigarettes, wifi was exceptionally weak

clean rooms, easy parking, friendly staff and hot breakfast

great location, clean rooms, firm beds, great pool. recycling bins!

spot light from parking lot shown is our room all night

put me in a room that was above the laundry, which shakes the room and is very loud

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

room service would be fool

nice environment.the pool was really nice, the kids enjoyed it.

kids were very disappointed

how small the bar was

the gym and swimming pool were also clean and well equipped

my kids went into the pool at night and they couldn t breathe and their eyes teared

love that they are pet friendly. bed is super comfortable and room is quiet

everything was great and the late pool hours was perfect.

no laundry facilities

i wish they had a laundry room; it would have made my stay even better!

missed having a guest laundry to catch up.on washing

no laundry on site

laundry

clean, well appointed, laundry, pool, gym

clean laundry room, gym, and pool made this emergency, business trip easy

the price for the square footage and well equipped kitchen was a value.

washing machines available, nice clean gym and warm pool

it was pet friendly, clean, and very accommodating for our 4 night stay.

sugar ants running rampant in the room and laundry or garbage bags in the hallway pretty much 24/7

we loved the room, staff and pool. very comfy beds and pillows.

the pool is amazing

parking was good

rooms were clean and nice. pool was good.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

it has a guest laundry which we used. staff very helpful.

cleanliness, nice staff, breakfast, gym, laundry facility

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

guest laundry; breakfast; pool; proximity to my destination

kids were very sad that the water of the pool was so cold they couldn’t swim on it

breakfast was good. staff was helpful.

the pool was packed with about 25 kids, but it is a pretty small pool

the pool was a little small and the door was broken.

location. laundry on site. pet friendly.

pet friendly and front desk said can stay on any floor

the bed was excellent, and the gym facilities were outstanding

liked the indoor garage and that they didn't charge for the parking

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

no onsite washer, dryer for laundry

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

do not have laundry facilities, only one elevator working at the time

no place to do laundry

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

laundry room smelled horrible

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room was smelly and wasn't very clean

also, there was a pile of dirty laundry and food right outside my window

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

only negative was the pool/gym members

only negative was the pool/gym members

ordered room service for breakfast, arrived when said it would arrive but food was cold

the gym and pool where cool the staff was nice

no working wifi in the room.

didn?t have laundry bag

non functional laundry

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

little room in the corner near the ice machine turned out to be a laundry

laundry area on each floor; nice idea

location pool hot tub

is great, the place is clean, good pool, free coffee, good breakfast, ample parking, fast elevators

newly remodeled so room was perfect. breakfast was good, too!

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

other than that was an amazing stay with expensive room service

the pool is great so was the gym

buffet breakfast was nice and i really enjoyed dinner at the restaurant

have liked the hotel bar to have been open it was closed during my stay which was a thursday night

the gym is good

when kids are running up and down the hallway at night

the wifi was not stable and the tv didn't have much to choose from.

beds super comfortable. room very clean. loved having the gym always available.

laundry facilities were handy

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

everything is provided minus your own laundry

laundry facility in the building and bbq

guest laundry

no direction to the floor where the laundry room is located in the building

no meat at breakfast buffet.

the bar tender was great my old fashioned was perfect and he was very friendly

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

the pool was too small. also, there was no housekeeping until the end of our stay.

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

love to stay again for my self mom as we have a a rough time i need a night to my self at yall pool thanks again

the gym was full of kids and very noisy

they didn't clean our rooms and breakfast wasn't good

never got to have breakfast

have no one to help with luggage they don t have a laundry we have to do our own washing and carry our own

walk around to knock on back door when receptionist came from down the hall with basket full of laundry

that the pool waa closed.

good wifi and tv channel selection

want to be in there, the office lady was always gone not at the desk, alot of people drinking in parking lot

did not have breakfast. only coffee available

had all the facilities needed....coffee in the room, breakfast, ac, laundry

place is calm, it s got laundry, also has plenty of parking, it s well located if you have a car

nice big bed. laundry facilities.

was clean, stuffs are so good, you can do laundry

they were wrinkled but bed was made, i though they maybe were wrinkled because of the new covid laundry requirements

room had a tinge of dirty laundry smell

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

room was next to the laundry and i heard loud banging when i was settling in

there is a coin-operated laundry room on site

separate coin-operated laundry facilities

the next best part was the guest laundry and super comfy beds

laundry

there are self service options: hydration stations, microwaves, laundry room for guests

they also have a nice laundry room for guess

due to the corona virus non of the amenities, restaurant, or bar was open

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

parking was tricky when we arrived at 10 pm at night!

we didn't have kids with us

breakfast

guest laundry not provided

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

was on bottom floor of hotel next to employee/ laundry service room so wasn't as quiet as expected

they have a guest laundry, a gym, a swimming pool, and parking

was clean. had a clean laundry. gentleman that checked me in was very nice and helpful

we are traveling long distance so the laundry facility was a nice feature

great hot breakfast options, firm, clean beds, laundry facilities.

also no laundry

the room was well equipped and the wifi worked well

having room service would have made things more convenient-or free breakfast

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

just right for relaxing, heat worked consistently and quietly, shower was lovely, coffee in the bar was strong

laundry facilities and equipment in the lower level were dirty

the ac was to high and same at the gym was worst

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

loved the views over the river, and the large gym.

no room service