have no one to help with luggage they don t have a laundry we have to do our own washing and carry our own

walk around to knock on back door when receptionist came from down the hall with basket full of laundry

the rooms were great comfortable and the pool environment was perfect

breakfast was great. the omelettes were a hit.

we could not get on to the wifi and couldn t reach anyone at the main desk when we tried.

did not have breakfast. only coffee available

there's no laundry facility and one od the staff members was very rude.

there were no laundry facility at this site either

is no laundry room, there are no little things that i need in the room - a shoe horn

parking, i arrived late so there was barely any wait time

breakfast with many options

tuscan kitchen was amazing i really enjoyed the food and drinks, our wait staff was amazing

all the stores at walking distance, lots of dining options, the fluffy bed and pillows, the gym, proximity to

the food at tuscan kitchen was fabulous and the staff were extremely helpful and accommodating

wifi was aweful

pool was crowded never got a seat to sit near pool

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

not that great a breakfast. had the breakfast only one morning ate out the other three.

free hot breakfast

well, it's lovely that they serve breakfast. but the hot food is not so good,

wifi was not

gym is cool. nice clean machines. bed is very very comfy....quiet nice organized hotel overall

food. it isn t a real restaurant, more of a snack bar in the lobby.

the bar closes early, at 10 pm. unfortunately, i was not able to patronize it.

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

the gym had minimal amenities (example: would love to see an ab board or a rowing machine and at least

the second room they put me in was above the kitchen and they would turn a very loud fan on at 6 am every

more light in the kitchen area and living room area

lady at the front desk was nice, it was nice to have convenient parking and no extra fee for a pet and the

amazing heated pool and jacuzzi

no water in the gym

pool and laundry service was down. pool indefinitely time.

broken some time as the bottom of bathroom door was peeling due to the steam and no fan filthy laundry room ,

pool & laundry facilities & ease of access

laundry room was out of service

there if a laundry room is you need to wash your clothes

should also offer chocolate chip cookies without walnuts--so many nut allergies these days and kids do not

the pool was great and the breakfast buffet in the restaurant was very good.

the kids enjoyed their stay

clean rooms the pool area was also clean

the pool area was too crowded. it did not matter what time either.

i love the hotel and it s staff. cheap laundry too !

clean the hotel parking lot and room were i used the laundry room there as well and it was spotless as well as

amazing place to stay and get great deals ! staff are friendly and the laundry is cheap !

great laundry facilities

i left that hotel room for my trip i cleaned the entire bathroom it was disgusting i did my own laundry i washed

laundry dryer could have worked better. usually took 2 cycles to dry

did not realize there were laundry facilities available (my fault) until my last night

there was no way to split us up with the amount of kids we had

unwanted guests with so many kids at the lobby areas everyday during we stayed so couldn't able to use the area

kids running up and down the hall but that's really not the facilities fault

in room and hallways, broken equipment in rooms, leaks in laundry areas

loved the large suite, gym and laundry

stop the covid stuff, do breakfast again, all evidence shows it's time

the handicap parking on that side of the building was no where near the door

the staff even made the kids chocolate chip cookies for a snack

the pool was closed and the laundry room had the washers and dryers unavailable.

laundry room had some washers that didn t work

we came for a long stay, the hotel has everything needed for that - from breakfast to laundry to in room kitchen

i loved the little store, access to beer and wine, really good laundry machines and, of course, the gym and

hotel stairwells, common areas and laundry room were filthy

literal plywood on walls downstairs and entered thrilu back door next to hotel laundry who left doors open at

no air in the laundry room. back door is not automatically open and close for handicap access

to queue to do my laundry

laundry room has no air it's like a sauna

there's laundry services for guests to use

could have been more laundry rooms

parking seemed scarce. not enough spaces to accommodate a full hotel

from the lobby to the corridors to the fitness center and pool area, and the rooms were outstanding

room with plenty of room for the 3 nights, good and close parking

totally non smoking and pet free hotel staffed with very friendly and efficient staff

they were too busy trying to do laundry and other things

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

room next to laundry room - noisey all night long

laundry area, you do not have to go back with bags of dirty clothes

wifi is slow and there is plenty of deferred maintenance at this hotel

smelled like pet urine & cigarettes

nice gym - clean and well equipped. good wifi. looks like it has recently been refurbished.

there were kids running up and down the hallways until very late do it was hard to sleep and they were back to

room smelled bad, no room service every day

good structure and nice room fittings. comfortable bed and good bathrooms,late check out

location - staff friendly - breakfast was good and had laundry service

the breakfast was better than nothing due to covid it was paper bag to go

there were two buses of kids that showed up

the breakfast but understandable because of covid.

very large, spacious, well maintained hotel. feels new. nice gym.

i don t like that there is no laundry facility.

laundry not working

there is no laundry and the internet was so slow it affected my business

difficult to connect to wifi. kept losing connection.

the wifi didn't work at all in the room.

conditions piles of trash outside of room dirty laundry in bins in the hallway these were there for over a day

everything we wanted to do, parking was plentiful and close to the building and there was on site laundry

the free breakfast could use some work. that is the only issue we had

i wish the pool was heated

staff is great. bed very comfortable and large screen hd tv great. great wifi too

availability of self-service laundry facility with all equipment in good working condition.

shop items like food and laundry soap

beautiful landscaping, small laundry

room did not come with an ironing board, also the guess laundry room closed at 10 pm

i didn't use the laundry room

the rooms were like an apartment and they have free laundry machines.

a big kitchen and a laundry facility makes this place unbeatable

nice kitchen and free laundry facilities

the rooms all have kitchens and the laundry is free to wash and dry your clothes

it was very clean and convenient to highways. allowed pets and had laundry facilities.

the breakfast was a buffet with a large variety of foods to choose from

room and having the kitchen were helpful for having our dog with us

i liked the staff was very nice and the pool

liked the kitchen and fireplace

outside building architecture (felt like a nice condo complex); easy access location; good parking near unit;

the complimentary continental breakfast was very enjoyable as well

parking was right outside the main entrance

parking location

nice to have parking very close

continental breakfast was great for a quick bite in the morning

they have guest laundry services which is quite helpful

excited about them having a laundry facility, as i did not pack enough

laundry slightly dirty, probably overcrowding the machines.

the staff clean the pool and laundry rm. the breakfast is outstanding. a lot 2 chose from.

laundry out of service for entire 4 night stay

the carpet needs to be replaced. the laundry room needs to be cleaned around the machines.

we found the rooms to be clean and comfortable and we made use of the laundry facilities on site

good location near interstate. nice laundry room.

beautiful and neat room and hotel, great outdoor pool and laundry room

had laundry services, the room was amazing, bed was soft, tv was great

the kids hair was fried within the 10 minutes they could stand being in the pool

did not have reliable wifi and i had work to get done

parking entrance sneaks up on you. you have to really pay attention

pool was tiny but better than outside one that would of been closed

i loved the decor of the hotel and the room. and of course, the complimentary breakfast.

the laundry room has very limited hours; not 24-hour availability like most hotels.

i wish the pool stayed open another hour longer, especially on the weekends.

breakfast had multiple option and it was kids friendly.

included breakfast, large, spacious and clean room which was perfect for our family of 5, clean bathrooms

size of the pool is a bit small (lap swimming option would be nice) and a hot tub is really needed

machine on two floors were not working and had no laundry so had to go to the hotel next door to wash clothes

guest laundry was at sister hotel next door.

when i asked about laundry services, i was told i had to go next door to another hotel and use their services

no laundry

pool was closed and wifi was down.

front desk employees/ housekeeping she was rude and in helpful our towels smelled like sour laundry

gift shop to buy snacks, ice cream, laundry liquid, drinks

oatmeal, cereal, fruit, yogurt, waffles cute little pool with towels plenty of parking great wifi

one of the rooms smelled like pee. is a pet friendly so i'm sure animals pee on the carpet

the elevators and some hallways smelled like we were staying at a pet friendly hotel for sure

the laundry was out of service

we were told we could take our dirty towels to the laundry chute at the end of the hall

first time i used the onsite laundry

the laundry and 24hr market on site were also benificial and came in handy

great laundry room, appreciated

no laundry bag

next door to a nice italian restaurant and they had a guest laundry.

comfortable beds. excellent staff. laundry facilities were good.

very tired hotel requiring a lot of updating. no bar for a relaxing cold beer.

had no wifi as indicated on business and could not use laptop or kindle staff could not connect for me

i could see a laundry aide across the hall

nice amount of room in the unit. the laundry facilities were great.

until finally a man came from downstairs, and yelled at the boy for not telling me he was doing laundry

kitchen, laundry

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service

so i went to front desk for coffee, toilet paper, laundry bag

pool closed but gym was open. didn't make sense. my kids wished they could sw

a better room service menu

the room was great. everything was clean. my kids loved the pool.

the room was great. everything was clean. my kids loved the pool.

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

no guest laundry facilities

didn't work i would've ask for another room but i didn't want to repack everything having 2 kids with

no pool or gym

i was able to do laundry! pool was great and room was amazing!

did not gave more on request, answer was all towels were in laundry

i was told it was the laundry room which isn t even near our room

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

limited laundry facility and one of the 2 dryers would not dry

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

the pool, breakfast, room, grounds were all wonderful and clean.

the gym was closed the last days due to renovation

went for a walk and noticed a person sleeping/living in their car in at the far end of the parking lot

parking is very convenient

but wondered why when i asked at the desk then woman said there really isn t anything for kids to do here

parking was a bit challenging our first day because of a few events going on

we liked the large room, the quite hotel, the pet friendly floor, the fact everything was in 2 minutes of

heart of salem with all of the old world charm you would expect and a fantastic restaurant and bar

no laundry facilities

close to laundry mat and car wash

our room smelled sour when we arrived, like forgotten laundry

wish the hotel had a laundry room

breakfast was a good selection especially with kids. location was central to most activities.