i like when they include laundry service for free for us, they got all you need.

the wifi did not work.

hotel was lovely on the outside and lobby and bar area

the bar being opened until 11:00 p.m. parking in the lot right next to the hotel.

if you're there on a sunday they even have music/dancing with cocktails at the bar on the main floor

they have a communal kitchen area with simple breakfast and coffee options, but they are within walking distance

th fresh baked muffins/cake too

little expensive for no pool, restaurant, or elevator which was really no big deal only three floors and we just

location was excellent, staff pleasant and helpful, breakfast was good

the wifi doesn t really reach up on the third floor in our room we had to go to the main floor

first night booked through casino

my stay at the motorcity casino hotel

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

-the security guards at the entrance to the casino aren't on the same page

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

hotel bar was soo busy we couldn't get a drink

loved the look of the inside, it was very comfortable, the wifi was great

if you like to exercise the gym is similarly bare bones, but good enough if creative

lovely lounge bar and great finger food

wifi is very spotty in room. (tough for canadians).

laundry no available ( didn t tell when dropped off/not on weekends)

thankful for free wifi, but the overall stay was more expensive than we prefer, especially for parking

the bartenders at the candy bar were the best!

cold ( the heat did not work), and the wifi was not working for a whole day out of three days.

solid wifi connection

breakfast buffet options and quality were excellent

breakfast was very tasty - good variety. location was the best. close to everything!

never found the gym and no room service:(

everything was amazing and breakfast at

location, size of the room, features of the room, bfast, roof top bar and staff.

clean, the bedding actually smelled like laundry detergent

no laundry facilities overall, would stay again

light from the in-room bar was very bright

easy access to casino and staff was very friendly

my room was cleaned once every two days and sometime wifi was not that fast!

r and people) off at valet around corner from entrance to hotel - i had a 87 year old and 3 kids under 4 so it

breakfast was amazing

staff were amazing and handed us a glass of champagne upon arrival and included breakfast for our honeymoon trip

room service was great - near a bunch of stores and places to eat

we made reservations at the evening bar and enjoyed our time

was quiet was a full kitchen and laundry machines available

concierge and bar staff were great!!

the gym was of a good size & well very equipped

the breakfast at the local french cafe was lovely but not included

the kitchen is excellent and the corner nook for eating was much nicer than a hotel room's usual

prices in the mini bar were rediculous, but that $7 can of sprite came in clutch when i needed it early the next

no room service :((

could i go to the bar until then

the gym is awesome!! and the pool.

so bad that my kids cant swim on thier pool, hope they will have a pool for all,

could have a full time restaurant and also facilities for laundry

also super close to greektown and greektown casino

wifi would not work in the room

i didnt have the breakfast

and even with the kids having fun and playing, the noise wasn t bothering the ppl next to us

their was no laundry bag, and amenities were minimal

room services and in room movie prices are high.

waited 3 hours with kids in the lobby

- room is spacious, clean and pleasant - excellent location in dearborn - a very nice bar - everything was just

pool was clean and not overly chlorinated, though it was very chilly

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

room had a lovely kitchenette area, would have been nice to have a microwave, but took full advantage of the

wifi was really fast, the staff were friendly and everything was exactly as i expected

location and awesome continental breakfast. the gym and indoor pool are very nice

they don't have room service after midnight

lobby bar was great for a pre-dinner drink, the rooftop lounge was great for after dinner drinks

the extra fees from room service through me off guard.

we liked our room, enjoyed room service for breakfast and dinner

microwave in the room and the room service is so expensive and you can't heat up your food

was really nice, the beds and pillows were comfortable, nice presentation of continental breakfast, restaurant

the spa staff were excellent in everything

the bar tender mike and cigar lounge host chris, gotta love the joy they bring to the environment

the library was such a gorgeous bar with wonderful service

everything. excellent good at the bar for dinner and breakfast.

pool was closed early for fireworks so kids couldn't swim. cold showers in the mornings.

the kids and i had fun visiting the gm building which was open to the public for free

no food to eat. bar closed kitchen early

the exercise areas were huge, like a real gym

sort of slow restaurant service. bar doesn't stay open past 11pm.

was barely toilet paper on roll and no spares but was quickly corrected when requested through room

wanted to enjoy a cup of coffee in their lounge side but staff was hesitant to seat me because bar wasn't set

i ordered a cookie from room service, and after 2 hours it had not shown up

we ate a late dinner at the bar in the lobby the first night and was surprised at the elevated menu

the restaurant had a nice bar and we we able to go for drinks the evening that we checked in and we enjoyed

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

would have been great to have an in house laundry

they allowed us a late check out

the gym had 0 ways to sanitize equipment, mats, etc

no laundry bags in room either

kids went to bed hungry since it was late

i had to pay for wifi by the room being as much as it was the wifi should have been free

the hawthorn in dearborn,mi has a upstairs and downstairs, a swimming pool, two bathrooms, kitchenette and

room service was quick

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

gym needs wipes and/or spray to clean the equipment

space in the bathroom - instead there was a towel cart that felt more stylish than functional pet fee wasn't

confortable and clean room. free wifi.

and my kids like to swim

room service took too long.

hotel is not family and kids friendly, kids are not allowed in the pool area, cafe, gift shops, nor restaurant

no room service.

walking distance between parking and hotel (since we had kids under 19 so couldn t go through casino)

the place does not have laundry services.

everything was great, breakfast could have been more well organized

the location was excellent, beds were really confortable and the breakfast was delicious

the pool being open

breakfast included adults and kids.

no laundry service.. only dry clean

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

the breakfast. cannot connect to the wifi even it's free.

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

beautiful views, very great rooms and room service

snack bar very convenient

room did not have any free water bottles, room service not available (not sure why this is the case as even

loved the on-site laundry machines

the room has a full kitchen with dining table and chairs, plus a couch and an accent chair, perfect for family

we have two kids - one is 4 years old and the other is less than a year old

excellent service and breakfast

loved our room, view, kitchenette and the accessories provided in the kitchen, because of that we were able to

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

noisy, other guests, canada customs kids in pool all bled through the walls

there were tons of noisy kids in the restaurant

a scene from a movie i felt the magic sort of like that movie home alone when i first opened that bar fridge

bed was comfortable. i noticed laundry facilities. clean

& the stairs had the laundry machines which made it moist and smell like mold

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

we're the laundry machine is located .

wifi very slow

my room was very close to the laundry room and elevators

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

breakfast is not included in your stay nor is parking

room service needs to be scheduled, placing the tag on the door is not enough

parking should have been free

no laundry facilities

also not a huge fan of salt water pools just as i dont like the salt taste but pool was excellent and the kids

pet friendly, free breakfast

room very clean, breakfast is amazing, great parking space

the pool was great and the breakfast had many options for our family!

pool water is a little but cold

everything. the front desk staff and the breakfast lady were amazing.

amenities were great and the breakfast was

breakfast was great. n

i also like the gym and swimming facilities

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

pool, breakfast staff

kids splash pad was excellent. would stay here again.

the breakfast is very good

liked this pet-friendly location

t have breakfast but did have a drink from the bar that night it was amazing and the lady that made it was

no room service - next day everything was as it is, no new towels, no trash out.

the room configuration, pool, front desk staff, breakfast package

this new food bar is expensive and horrible

the laundry had 2 washers on our floor

noise above us, many kids up til one in the morning and i had to be up at 5 am

i missed breakfast

the pool was not operating

kitchenette

very friendly, clean and breakfast was good!

everything even the wonderful breakfast

the pool was great but a bit small

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

the location and spaciousness , and having a kitchen

the staff was nice and the breakfast was very good

decent size room and very clean. also breakfast was nice and staff were helpful

location. the room is amazing . breakfast was great. well done!

the gym and the lobby the outdoor seating and the free starbucks coffee

early check in availability.

room service was fast and the food was tasty

room service and the majuana smell so bad

parking, moderate breakfast available for purchase, bed is extremely comfortable, air is crisp, pool and jacuzzi

we liked that the pool, jacuzzi and gym had good hours of availability

pool was a real bonus: very large, clean, perfect temperature, nonslip pool surround made, changing

parking was an issue

to order room service and was first told everyone was on break

dinner was fantastic. loved the pool and hot tub!

laundry facilities

self serve laundry and a clothes dryer are offered to guests

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

they have laundry facilities which was great for us

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

there were some decent breakfast options. the gym was available.

my kids loved the large tub

breakfast was way better than i anticipated

kids running in hall way late at night.

the wifi

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

laundry dryer was broken

was messy gym equipment was broken hot spa was broken

pool rooms and fix every lil problem that we had amazing hotel.

clean room laundry facilities on site free breakfast close to amtrak and public transit.

when i needed clean towels, the front desk sent me to the laundry room to ask for more

she then told me to put them around the corner in the laundry

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

breakfast terrific

that it had a full kitchen, loved the layout, lit closet, comfortable bed/bedding, liked that it has a bar

modern and clean hotel. staff was very helpful with my questions. i enjoyed breakfast very much.

ready access to pool and workout room

the gym is great

check in was seamless, and the gal (alyson) was super welcoming and accommodating,even with an early check in

there was no bellman, no restaurants, no room service, no doorman

in sufficient parking

did not have,breakfast at inn, at village old car show dinner in bar sat. night

very handy, they have a shuttle which saves parking fees, and the inn itself has replica houses around the

the laundry

free laundry, bbq grills outside of gym and indoor pool

room very nice comfortable and clean...great breakfast

and a bar in the hotel

was helpful to have an individually contained hot breakfast entree available (scrambled eggs with bacon one

laundry facilities just remember to bring loonies ($4 per load to wash and dry)

charged laundry

the drapes didn't close so the light from the parking lot came through the window

best part were the staff from housekeeper to front desk especially the middle eastern breakfast madame so

close to grocery stores, some restaurants and starbucks:) parking much better then other hotels in windsor area

fresh coffee and laundry facilities available 24 hours

they even accommodated for parking our 25 ft trailer

i watched them built it and swam in the pool many times as a kid

people sitting on the stairs smoking. cars taking up to 2 parking spaces at the same time.

were very accommodating allowing us to park our fishing boat and charge it

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

the other guests wit kids.

the customer service was excellent that we received from yadi & room service (cleaning)

breakfast was hot and delicious, and the fact that it was included with the total price was

awesome fact that there was a laundry room to wash and dry your own clothes if needed

breakfast was out, and everything looked fresh

the pool was cold, especially for it being indoors

the parking is free which is always a plus since it's so rare these days

great condition. very clean. modern. great breakfast. perfect location for us

and the beds was very comfortable my kids didn't want to leave lol

wifi wasn t working during my stay

i like it had a kitchen

full kitchen, room was cleaned

i like the room setup, the kitchen, and fireplace.

my room the pool everything else is beautiful at this place. wonderful staff

experience was great for one night we enjoyed the pool with covid restrictions of the pool we had it for 45

the parking lot spaces provided plenty of room

the parking lot, and the lay out of the place. found a little black ant in the bathroom also.

or breakfast, you have to pay for everything and bathroom shower pink dirty toilet black dirty no room

no breakfast due to covid which again was understood

pool area grungy found a band aid on floor next to hot tub & towels made for a toddler

location, the kitchen, the pool, and the hot tub

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

having use of the pool and hot tub

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

great staff. easy parking. felt safe. very quiet in the evening .

a bigger parking lot would be nice. add some equal sweetener to the menu for breakfast.

rooms were nice and clean. wifi was great.

the location seems to be built for extended stats but there is no laundry facilities

i liked the onsite laundry room

was a family in rooms 220 and 221 who weren't controlling their kids or their dog

a health scare i could of ultilize the amenities like the pool the exercise room and the hot breakfast

i found fountain in front of the gym

the pool was dirty

was wonderful, access to pool, clean room for the most part

the breakfast was good. i enjoyed it

wifi

common areas was clean. it was quiet, pool area was clean also.

staff are friendly especially the kitchen staff - niran, which she is very diligent and hard work to keep customer

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

the breakfast bar, the linens, the rooms

pool and fitness center were

were very clean the room was welcoming with the personal name , beds were comfortable and the breakfast was good