clean, comfortable, great value , good breakfast , everything is walking distance.

the breakfast was excellent even my wife found something to eat

if you have gym. i m feeling better

i did not have the chance to use the gym

bed and pillows were very comfortable, the breakfast was great and the variety was good

the laundry room was a big bonus

good breakfast and location

view, staff. kitchen. great place

the room was huge and the kitchen was great

kitchen inside the room was good

the gym is great, rooms are lovely - stylish, practical and comfortable

service at the restaurant bar and breakfast was a little slow, breakfast time the coffee service station ran

free laundry and location was perfect, clean rooms

much liked free guest laundry with three new large front-loading lg washers plus three lg dryers

spacious suite with two beds and kitchen. pool, parking available wifi with no problems

the room was nice, the breakfast was great , gym and pool were good.

and tear, our window leaked during a heavy rainfall, and there was what looked like mold in the pool area near

no guests laundry facilities

good hotel bar and lounge area

was closed for a day and a half for maintenance, which was disappointing for our kids

food was good! enjoyed having a bar also! pool was very nice also! bed was very comfortable!

kids screaming and running down the halls through the night and early morning.

the restaurant was still open and had some amazing food and beer and i was even able to do my laundry at their

breakfast needs to be included and it needs a laundry room for guest

lack of room service.

room was comfortable. call ahead for early check in but they had no record of that.

the wifi went in and out every couple of seconds and the pool was cold

lobby is really nice and there s a bar and coffee bar we didn t use but the option was nice

pool closed, but ok

didn't bother me but bothered the kids

clean room, location, and hotel amenities pool and restaurant with a lounge was nice.

didn't bother me but bothered the kids

no guest laundry

i just wish the rooms were a bit bigger. they were cute and 'petite'.

gets too full during the weekend, families with multiple kids everywhere, chicken nuggets in the pool, couldn

the restaurant and bar was handy and food was good.

my kids and i love visiting the kensington, the pool and hot tub are fantastic!

there is also a pool, laundry, and free breakfast, and a small amount of incidentals

staff, spacious and clean room, free breakfast, short walk to a mall, coin laundry and kitchen facilities in

on-site laundry facility and reasonable charges were definitely a plus for guests with a longer stay

room - internet tv, dining table, kitchen, availability of medicines, laundry

location, full kitchen, complimentary breakfast, reasonably priced self-serve laundry, across the street from

the swimming pool was perfect for our kids!

daughter liked the pool, but needs updates as it did not function as it should and there is peeling paint

we ordered a pizza from room service

my kids had an absolute blast at the pool

tried to get ice cream from the kitchen at 7:30 pm and were told that the kitchen was closed even though

also, having laundry facilities would be great, especially since this is a workout oriented hotel

we stayed 6 days no one showed up to take care of the room no cleaning no taking out trash no laundry service

would be nice to have a seating in rooms instead of gym stuff.

the gym was excellent.

loved the dance floor / gym in the room ! i'll be coming back .

breakfast area was sub par. limited options, no fruit, no change for laundry.

the laundry room

under renovations, so no hot tub, self laundry closed.

wifi was weak and expensive

covid issues, no hot breakfast, no pool...

laundry is outside

his shirt was wrinkled, like he pulled it out of the laundry basket and did not iron it

laundry area.not clean

laundry room smelled like urine. (homeless colony lives near)

the laundry area was nasty and unkept

we used the laundry and it was quick and efficient

dirty carpet, terrible water pressure (worse than a kitchen faucet)

i did not get to try the breakfast because i needed fasting labs, but it smelled grest

great room. great breakfast. complimentary usa today. convenient parking. fast check in.

location, room, gym and convenience.

the free laundry was also a great service

laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening

food is awesome and love the free laundry lots of room out side for walking pets rooms are big clean and very

the laundry room and breakfast

complimentary laundry room for guests was a great bonus

to the employees credit he politely change the towels and face rags only to bring out of the laundry folded worn

by ac was moldy, toilet leaked, tv was way to small for that large room #114 (right across from laundry/maid

poor front desk person waz making breakfast, cleaning rooms and getting pool towels

it was run down, no cable, no secure wifi, no one was ever at the front desk, and it smelled like the workers

the bathtub was gross and the wifi sucks. other than that it was great!

the breakfast was not good

room with a separate kitchen and living space - but tastefully done - modern and beautiful and comfortable and

close to campus for umich parents visiting kids! friendly staff. plenty of space.

breakfast was included and excellent

breakfast facility was understaffed and selection daily was very poor and limited

stayed for a week and missed the laundry service

a dirty cart of laundry was outside our door for hours

no laundry room

no guest laundry

nice design, pretty grounds, nice amenities - gym, games area, pool.

our room was located over the laundry room

did not like our room 222 that was directly above the laundry room and was extremely noisy most of our stay

the laundry had been working

no food or room service

my pets felt safe there as did my husband and i.

hotel staff were great, laundry was conveniently located and the shower was one of the best i've had in a hotel

laundry

having a laundry room is a plus!

wifi worked really well

the parking lot was not plowed. it was hard to park and walk in the parking lot.

but the heat went out in the middle of the night and i asked for a blankets she said i'm going to laundry n

pet friendly & they stay free

the wifi issue did not be fixed until the last day.

while pet friendly, no pet waste disposal bags/trash receptacle

was traveling with a pet, which is why i chose this motel

hotel was modern, clean and even had a laundry room

fragrance used on sheets, most likely laundry detergent, made me sick

very clean laundry,very clean bedsheets, towels, all hotel was very clean and smelled good, clean breakfast

stay, about couple days ago, the breakfast items like bread and toast were very stale and gard, couldn't eat

wifi was awful, couldn t connect

convenient to highways, clean, quiet, easy parking

not very friendly for people/kids with food allergies

lobby and gym space were very nice

breakfast was served in a beautiful dining room and offered more options than other complimentary

great for 4-6 kids at a time

hotel itself is beautiful located next to a golf course and lake

fad enough from the interstate to be quiet. breakfast was great.

they don't offer free breakfast but offer all other amenities

surrounding open space, spacious room, early check-in, late check out.

right at the golf course for those looking to enjoy a day out

comfortable and good facilities like the laundry room, gym and area to hangout

how much it cost to wash a load of laundry but i didnt die.

pool, people, room, bed, parking

the breakfast was good, but it could have had a better selection.

appreciated this hotel being pet friendly

the staff was great, room service was good and the shuttle service was great.

shuttle

wish i would have had more time there to enjoy the pool

it s really close to restaurants and the gym

reasonably close to the airport (and has an hourly shuttle)

this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

lack of parking

the room was clean. the breakfast was good. we were allowed early check in.

very clean pool & hot tub were great for kids on spring break

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

they have a laundry room for custmers and cleaning ladies are always nice

internet too slow, wifi disconnected

there were people in the parking lot playing loud music and smoking marijuana

there were no parking spots

the laundry room must have been next to us, since we could hear thumping like something large was in

staff, good sized room, close to numerous fast food restaurants, and reasonably priced self-serve laundry

mattress, the pool was honestly just for kids (but appeared to be great for them), too small to swim

better toiletries. more parking.

there was ample free parking, a pool and fitness room (that we didn t use), and a working ice machine

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

liked kitchen setup

lots of parking available

location, pool, kitchen equipment in the room.

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

great continental breakfast, nice pool and fitness area. and close to the michigan stadium!

the breakfast was delicious with a variety of choices

husband loved the fitness center with weights and treadmill

kids were looking forward to it but it was too much for us

laundry room was a bit outdated and had no change machine so i had to travel too several places to

the hotel was out of pet friendly rooms and demanded that we stay elsewhere, adding that travelodge in mansfield

parking lot was safe

nice, safe area. clean hotel. hot breakfast.

no indoor pool small bathroom

i thought it was the laundry room

bathroom wasn't that clean and laundry facility had a weird smell

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

there was no way to clean the dishes in the suite with a kitchenette

were lots of kids and could hear them running and jumping in the room above us

pool was on l under maintenance. kids were pretty upset about that.

the only complaint i have is that the pool was freezing lol

the tv was out of date and we couldn't hook up our phone for the kids to watch a show

they used to have a as long as you stay pass to life time gym but no longer

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

room was clean & neat, towels were soft, laundry did an excellent job.

laundry was closed until 8:30 a

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

pool being closed was a bummer.

breakfast selection could have been a little better but it was decent.

the room was nice and my child loved the pool

only ate the fruit because i got down 15 minutes before breakfast was ending

pool was freezing cold,the hot tub was warm, like a kids bath water, not hot

pool was freezing cold,the hot tub was warm, like a kids bath water, not hot

everything i needed for the kitchen was there

jets didn t work, overpriced, unfriendly staff, forced to go to reception to be let into pool area, didn t

the room has stains on the bed, the continental breakfast had only 3 different selections

loved that the laundry room process didn t cost an arm and a leg

the pool and the jacuzzi were so much fun, the rooms were super clean and neat

breakfast was yummy!

fitness center and pool closed due to covid-19

my family loved the pool, we rented a room just to swim in the pool for a couple hours.

there was not even a laundry bag in the

the on site restaurant and bar avaliable when i arrived n the early evening

comfy, parking wasn t bad, around good food spots, walked into my room with my name on the tv, that was

clean, quiet and the pool was clean and you need reservation to get into the pool...so safe

very clean and friendly has a great little restaurant, pool and work out facilities.

updates weren't completed in my room, the dirty laundry basket stayed in the hallway day and night, loud fridge

breakfast was great, as was the service at the front desk.

ample parking and luggage trolleys are provided

the new beds were extremely comfortable. spacious room. nice pool.

pool not working.

luxury resort hotel spacious rooms with all modern amenities excellent grounds and golf course where you can

are local to the area and just wanted a quick getaway so the kids can swim in the pool

the property was extremely beautiful the pool was so cute for the kids to enjoy.

property, very clean, multiple restaurants on site, nice pool and hot tub area for a quick

you can play golf or use swimming pool

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

on site laundry was a plus

the rooms were big. and i liked the free laundry facility.

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

clean laundry service

facility- great people- really appreciated the free laundry

super clean. smells amazing. free laundry on site. price was amazing.

there was a gym, laundry room and indoor pool

free use of laundry, great sheets, spacious room.

the front desk did replaced it with a clean one, price for what we got ,carpet in halls dirty and laundry baskets

the pool and hot tub looked clean

breakfast was amazing

the breakfast buffet kept running out of food because there was only one person running it.

nice big rooms with fully equipped kitchen, including a full-size fridge

the bed the kitchen how helpful the staff tried to be

was wonderful each day and pool and hot tub were amazing after a tiresome day

breakfast was good

covid19 restrictions no pool no gym no breakfast

pool and hot tub not working. but see below.

place is almost great in every way, but the wifi was unsecured

there was a nice variety for breakfast

the breakfast should change from day to day. it was the exact same thing everyday.

if pool and gym had been open would really have made my stay awesome

my children loved splashing around in the pool

when the listing says there is a pool and people are traveling with kids it's very disappointing to get there

breakfast wasn't to good

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

they have an ev charger, just one mind, but in a land where so many hotels are without, this is something

our stay included breakfast

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

loved the kitchen area the size of the room for one person you had everything in the room that you

pet friendly

the wifi was pretty fast

room was located next to the employee lounge, across from the laundry and next to the ice machine

was very sweet to my kids at breakfast and she even went the extra mile to warm up extra gravy since there was

kids just running back and forth between them or sitting on the steps, makes it just a little

clean, breakfast was good, nice hot tub.

the pool and spa are nice though we didn't have time to use it

thing to do different is add a second dryer to guest laundry area on second floor and add a guest laundry area

but, during our wait for a new room, found laundry on site

there was also a nice guest laundry area available

i love the laundry self-service facilities: you can do your own laundry for only $2.5 a batch!

was very clean breakfast was good for our early departure

breakfast choices could have been a little better

perfect for families..with indoor pool and breakfast

very pleasant stay, accommodating staff, clean room, nice bar and a great breakfast.

the parking lot is super huge and there's plenty of room to go and exercise our dog

due to the fact that it's connected to the suburban collection showplace that uses a third party parking staff

pool could have been warmer. just a degree or two.

rooms were spacious/beds comfortable/quiet room/pool clean-could of been a little warmer

no hot tub, only a pool.

bigger pool/breakfast free with room/better view out of the windows

pool was a little cool

easier access to parking lot

room , excellent breakfast

free breakfast and complimentary wifi access.

breakfast was tasty and well presented

everything was good including very good breakfast

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

the customer service staff. the wifi in the room was not working.

everything was great from the staff and location to the room cleanliness and breakfast

breakfast was good

gym, pool, bar, and restaurant closed

the room service personnel were not friendly

room service called the first morning with a few minutes to spare to inform my wife and i that they

were extremely tired so we ordered room service

from the moment we walked in the staff was very welcoming, rooms were beautiful and clean, bar and pool area

breakfast laundry room bed was comfortable

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

wifi is not stable. little far from supermarkets

ac in the first room did not perform well for the 92 degrees, and was a dead zone for wifi

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

letting us know about bar hours in the hotel or where the gym and pool were when we check in

were a couple families that took over the lobby area and their kids were left to run the halls yelling and

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

the room was comfy and my kids settled in just fine

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

indoor pool was not heated

room was great, large, comfortable bed, nice little kitchenette

i'm a big fan of rice with breakfast!

great breakfast

don't like the fact i had to pay to do my laundry

paying for laundry

were surprised to see a fully stocked kitchen, dishes, silverware pots and pans ect

showed us around where the pool ,eating area was located

room accommodations, hotel cleanliness, breakfast

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

was told room service every two days, but if you don't request to clean your room they may never do

nice and clean. well illuminated parking.

pool area, kids splashing in the hot tub, unsupervised, food and drinks all over in pool area

the hot tub was barely half calf deep with water but the kids enjoyed the pool

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the price, the staff, the amenities, and the pool for my grandson

high kids running down the hallways in the evening

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

the laundry room on the second floor was filthy

laundry sitting in hallway for 1 1/2 days

1 staff worker who said there was no amenities and i found out they had a laundry room

did like the kitchen area being able to cook and the convenience of the space to relax with the tv

that they have a kitchen

loved the bar area

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

and maybe the fact that we had to pay an extra charge to have wifi in our room

ordering room service

they say they have room service, but don t count on it, i was told several different times there was nobody

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

clean comfortable room, friendly staff, easy access. free parking, wifi. good breakfast

clean and the breakfast was good.

quality of breakfast some noise due to the gym center in my room

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

very nice breakfast

large suite with sofa bed, comfortable beds, clean and spacious bathroom, excellent shower, nice kitchenette

the pool towels are super tiny.

hot tub was not very warm and the pool was freezing!