wifi was good at all places

the gym was out of order

breakfast is included, free wifi, free on site parking and conveniently located

the evening bar staff were excellent, very chatty and engaging, which made our stay a very enjoyable one

great quality breakfast, welcoming staff and a large car park directly outside hotel

marks on bed linen indicating poor laundry quality

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

smell of the laundry, towels and bedding had a smoky smell

kids running up and down hallways

had one night stay with kids and the room had everything we needed

wifi wasn t accessible on the first night, we connected the following evening

the team were very accomodating and organised an early check in and a travel cot in our room for our daughter

room service

poor wifi connection.

staff, donna in reception lopked after us exceptionally well and all of the staff in the bar and restaurants

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

very friendly and helpful staff, lovely comfortable room, great breakfast.

more hotel parking spaces needed particularly when a function is on.

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

perfect kids loved very friendly

a ticket for parking ( but it was resolved because you need to notify reception your car details

great, close to theme park for kids

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

very welcoming staff. pet friendly. very comfortable bed and quiet night's sleep.

be honest i can't think of anything, parking, service, hospitality, cleanliness and value where all superb ud8

it s in a convenient location with easy parking

laundry facilities would have been useful though i appreciate that might not go with the style of

courteous staff, amenities, full breakfast and free parking.

spa not open yet. some public toilet facilities were in poor repair.

breakfast was superb

a spa would have added to the experience

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

check in quick, room spotless and well decorated. comfy beds, good parking availability

kids were noisy and the parents louder for telling them off

breakfast was great. the room was clean and the facilities are very well managed

get information on breakfast times, no information or room service, no information on pool/ spa opening and

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

hotel is centrally based between glasgow and edinburgh with parking on site

location, modern. good car parking.

every part of the dakota experience was spot on, from the reception on arrival through decor to bar and dining

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

was unable to connect to wifi, tiled floor in bathroom was cold.

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

parking validation was easy. short drive to restaurants and laundry facilities.

room service food average.

gym, family room, good prices, location

gym was closed due to covid.

excellent breakfast. lots of choice and selection very quick service :)

could give more details, rather than just handing you the room key - things like wifi access, breakfast times

lots of parking

bar staff too were

my bar bill at check out....but that was my fault, not the hotels ud83dude01ud83dude01

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing

there wasn't anything i didn't like! if i had to find something the wifi could've been quicker

food was lovely, rooms were spotless bed comfortable and tv good size wifi signal also good

parking check-in went easy

kids said it was the best hotel they d ever stayed in!

in room 1 wasn't working when i was there but it made me spend more time in the gym

came up for our daughter to attend a gymnastics competition

right near the river with lovely gardens and a pool, fitness and beauty section

disappoint, but the popinjay was excellent: there is a decent 17m swimming pool, comprehensive gym, jacuzzi and

lovely welcoming staff from reception, restaurant, bar and housekeeping

the wifi connection could have been better..

no signal. wifi was terrible in room.

staff were excellent and very friendly, the room was comfortable and the bar and restaurant were lovely

parking was easy and ample

lovely staff unreal bar and restaurant

bar has good selection and no problem getting table at restaurant

very weak wifi

helpful and friendly staff, great location, great food, huge room, free parking and amazing price for everything

gym was superb as was the pool and spa area

sadly i didn't get anytime to visit the pool or gym or get breakfast so can't comment on these; but will

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

they even did my laundry for a small additional charge

dirty laundry from another guest still in our room when we checked in

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

you have a beautiful park to take a walk and can watch the kids run around

plenty of car parking

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

it was all you could want for breakfast set up was good

our room was out of this world, loved the attention to detail, spa bath with tv on the wall

liked that they made a massive effort for us on our first wedding anniversary by arranging rose petals on our

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

to access by car, free parking space

plenty of parking hope to return soon

was no welcome book explaining things about the hotel including the wifi

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

5 miles to a pet friendly pub to have our evening meal

room service was quick and food was delicious

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion

from the event staff, reception, bar & restaurant and cleaning staff

the staff were amazing. high standard of breakfast and rooms.

free wifi that actually worked was a definitely a bonus

the room was in a different building from the restaurant and there was no room service.

the hotel was lovely and breakfast was amazing.

the cooked breakfast was delicious and there were other options too

tv, and wifi

strong wifi, modern bathrooms, everything very clean, car parking provides

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

the wifi worked very well

the parking is available at the property which is very helpful

definate noises through the night, fans, refrigeration unit or laundry next to or under room

in house guest laundry

parking on site, lovely clean hotel and comfy bed.

the staff on saturday morning were more interested in flirting with male golf party than assisting other patrons

the room, late check out & the breakfast also the staff were very friendly

parking too

location, fabulous staff, free parking and clean and comfortable

staff couldnt do enough. very helpful. laid back. late check out. very modern decor

ambience with comfortable rooms, tasty breakfast, very clean and comfy, small private parking, great location,

really friendly staff and excellent breakfast

left my laundry to get done at 9am and they said it would be done at 5

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

highly recommended by my 3 kids

room bar was empty

didn t t have breakfast. bar snack on arrival was excellent.

rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good

we were going to a wedding and went out of their way to accommodate an early check in for us and arrange taxis

the laundry service was good

just a great hotel experience, exceeded my expectations and staff at reception, bar and night porter all just

noise from street (room 501) no in room service during stay, no tea/ coffee milk etc

room service option was great

the breakfast was excellent at a very affordable price

laundry facilities would be useful, but in every other respect it was great.

room service would be a great addition for when you arrive late and just want to climb into your

the lobby had coffee and pastries out all day, a great bar, and a 24 hour kitchen

brilliant facilities - the room service was very easy and quick

beds were very comfortable. 24/7 room service/ bar/restaurant. great location. pleasant staff.

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

the rooms are spectacular and free wifi and sky tv

wifi was good

good bar downstairs with very nice and helpful staff- the room was clean and a perfect size for me and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

staff didn't exactly speak to eachother there wasn't great communication asked for early check in got one room

modern great bar nice food

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

i didn t know about the free wifi

the wifi access didn't reach my room

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

gym is a bit small

although we arrived 3 hours prior to check in time, tony was able to accomadate us and gave us an early check

when we rang the kitchen blamed us - no apology until later

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was

excellent room service meal

room service is good

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

large kitchen fan discharging outside my window

comfortable room, early check in, very reasonable price.

the laundry service was very expensive, compared to other similar hotels.

the price for doing laundry.

would have been great if the hotel have coin / self operated laundry as the next available self operated

comfortable quiet room. very safe and secure. room service for breakfast was a treat.

good bar area

have had self wash facilities so that we could do our own laundry as we were on a long trip

arrival male receptionist was rude re enquiry about early check in

no bar atmosphere at all! big empty space going to waste! a pity

wifi was good

location, bags held for us as we arrived early in the morning

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and

the breakfast was delicious and so was the room service

breakfast had plenty of choices for both cold and hot

loved the staff and self-service laundry.

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

laundry service

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

room service was closing early

breakfast was varied and good quality mist enjoyable

no laundry bag, poor selection of tea coffee

no laundry facilities other than to send out which is expensive and as we only stayed one night not

coin laundry nor the ice machine on the premises

wifi fast enough for remote work

central location. friendly staff. great bar and restaurant. small gym onsite.

breakfast was too expensive so we ate elsewhere

the bed was comfortable and the view was excellent as i paid for a city view, i also order room service and

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

they weren't able to accommodate my request for an early check in, when i got back from wandering the bags were

a contemporary modern hotel very clean good staff and a great breakfast

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

room facilities and gym are good

shower was great. bed comfy. good room service

were excellent friendly always at reception rooms were beautiful very clean warm, comfortable, breakfast very

the air conditioning was very loud and the wifi (wlan) was very very slow.

i requested an early check in and this was

the beer in the attached bar was excellent. staff were very friendly and accommodating.

very nice allowing early check in

bar is slightly limited in what drinks are available and is the higher price end of the scale but

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

poor wifi

wifi is too slow and not stable.

i had a flat screen tv and room service for dinner

45 by a laundry van that took ages to unload etc

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

as above - woken early by a laundry van!

there were plenty of good eating close by as well as a laundry and supermarket across the road

bar with a good bar snack and drink enabling me to unwind and able to get into email with free wifi

we took advantage of the laundry service and was fab

due to long flight,we asked early check in but they refused although the had free rooms

room service idea is great

the 24 hour bar and the pool table, staff were nice and rooms were good

late check out and how comfortable the bed was

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

very fast laundry service

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

the gym was tiny could only fit 2 people and the ceilings are max 7 feet tall.

faultless, the hotel made it feel very homely. beautiful bar & staff!

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

room service was fine

no kids options on the dining menu

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

great same day laundry and really nice food

also, we had our laundry done through the hotels service

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

kids loved the pool my daughter cut her foot in pool pool guy was brilliant with her thankyou

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

for small kids it hard to get to the pool

complimentary late check out was very much appreciated on last day with long travel ahead

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

5 small window overlooked hotel's bins & dirty laundry

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service

had wifi issues with laptop - couldn t access their network

the bar was good and the hotel was very good

beds sagged a bit in the middle. no blow dryer or laundry services.

better to have laundry

cleaners carried dirty laundry through the eating area

location, free parking, friendly staff, late check out.

i was travel with my pet and the hotel being pet friendly was a win win situation

no laundry slips or bags in room.

was beautiful clean and cosy staff were super friendly and approachable ordered room service came quick and food

poor and gold difficult to find a seat in the restaurant without a reservation busy at night not kids

& attentive staff, signature room, late check out, coffee machine, shower, comfy big bed, toiletries, mini bar

it was very clean the room was great sky tv with a big tv which was great, they gave us an early check in

outlook on to back of buildings with laundry(

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

we also used the laundry service which was so so easy and efficient

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

no laundry facilities close by.

had our two kids with us, so they used the sofa bed, but the quality of it was terrible - very old mattress and

my pet peeve in a hotel is housekeeping knocking/opening your door before your check-out time

food was amazing room service staff where

we booked a pet-friendly room, but did not receive the dog bed or the other amenities mentioned on your website

second to none. good value for money, though breakfast is expensive and cuts off too early.

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

pool area was a little dated

having to pay for wifi

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

had laundry room door open at 7

laundry options are expensive

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

bad wifi reception

no laundry facilities but this is a very minor point.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

the staff were okay but they briefly lost my laundry

a laundry room or a place to dry wet clothes would be nice.