no wifi in the rooms

service was excellent, all staff were very friendly. the spa is the hidden gem here.

old gym equipment, far from lake

only one bar was open!

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

the wifi was very laggy in our room and other parts of the hotel

the pool was a bit cold

tv should be updated and i had to work and the wifi was a bit slow.

allow kids to be jumping and playing in the jacuzzi pool,not able tu use it for that reason

they forced you to buy from ther overpriced bar at the pool

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

i forgot ask the wifi password and in my arrival doesn t give me.

good value for your money, nice pool

free parking on the

the pool and amenities are nice and comfortable, as advertised

very good value for money, great pool and friendly staff

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

there wasn t bar service at the pool

ordered room service for breakfast, it came after 1

amazing place, fountains, garden, pool, comfortable rooms

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

the gym is really not a gym but a bunch of old equipment thrown in a dark room

surroundings and pool area

location was very good. swimming pool, gardens and views were very nice

nice location, excellent services, big pool

great historical buildings and lovely grounds/pool

the spa was amazing

loved the historical room, the private pool, and the jacuzzi

food all delicious! horse riding was fun and spa services great!

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

the pool is not nice, the rooms smell weird

they offered us the spa to change as they did not have the room ready

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

facilities are great, food is good (a little bit pricey) but the spa is excellent

great breakfast. room was great, as well. and enjoyed the grounds and pool.

swimming pool, cleanless

awesome pool and jacuzzi

wait time, food quality, room service food for the kids was barely edible

place, staff, pool, safety

everything was great!! brunch staff pool everything amazing

the room was very nice!! room service saved the stay!!!

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

they can organise local laundry service

parking was tight on leaving early in the morning.

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

beautiful location , amazing pool and great breakfast

beautiful room, loved the pool

silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet breakfast

the breakfast could have been a bit better and it didn't have many options.

facing parking lot

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

the garden/pool area was pretty dirty and loud (full of kids and families, as usual)

nice swimming pool

the hotel is in a nice and quiet spot (10 min drive from downtown) and the wifi was decent (intermittent once

the grounds and the pool are beautiful and very well-maintained

wonderful pool, quiet room, and good wifi

room need some updating. wifi didnt work in the room.

the swimming pool was not working.

breakfast was really expensive and for the price the buffet was not so diverse

the room was to dark and the emergency exit to the pool was blocked with a desk...

was a little confuse with service at breakfast

room service a bit too expensive.

parking staff in the night was very rude, when i asked him that i wanted to park my car, he told me

the food, the room the wifi

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

this is charming but requires youthful fitness

the pool was murky and not clean

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the pool and gardens outside are maintained extremely well

they didn t have spa facilities

wifi signal was weak

pet friendly, we had our cat with us

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

pleaseeeee respect humans who chose not to have kids

i asked for room service and everything was delicious

dinner options can be extended, wifi is really poor for a business hotel

no kids menu for lunch and dinner

a smoke with a drink at an open space, restaurant terrace, pool side, etc there is no restaurant, bar nor room

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

its kind of underwhelming considering the rate of the hotel - we book the room for 2 adults and 2 kids (5 and

this is a family oriented property so lots of boisterous young kids playing in the 2 pools on the weekend

we were close to the kitchen and you could hear the kitchen starting to make breakfast at 6am

and also a discount on the breakfast

the room was pretty good and the option of having netflix in the room was a plus for my kids specially