the water in the pool was turbid and was not heated, except for a small section on the end, which for obvious

the wifi was very laggy in our room and other parts of the hotel

wifi in all the rooms

they forced you to buy from ther overpriced bar at the pool

the gym was small but comfortable

horrible music in the pool

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

also parking was limited at night so we had to park off

pool

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

you need to work remotely then the wifi internet connection may become an issue for you

great swimning pool and restaurants

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

poor wifi and cell phone service

i forgot ask the wifi password and in my arrival doesn t give me.

free parking on the

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the spa has great services and their massages are truly repairing

there could be more social activies for both adults and kids.

ordered room service for breakfast, it came after 1

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

also angel at the villa pool

hotel with a park, great pools for kids and adults, and iguanas by the pond

the pool was very small and there were few lounge chairs

hotel with a park, great pools for kids and adults, and iguanas by the pond

very good value for money, great pool and friendly staff

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

location was very good. swimming pool, gardens and views were very nice

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

the pool is not nice, the rooms smell weird

they offered us the spa to change as they did not have the room ready

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

facilities are great, food is good (a little bit pricey) but the spa is excellent

great breakfast. room was great, as well. and enjoyed the grounds and pool.

swimming pool, cleanless

awesome pool and jacuzzi

wait time, food quality, room service food for the kids was barely edible

place, staff, pool, safety

everything was great!! brunch staff pool everything amazing

the room was very nice!! room service saved the stay!!!

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

the swimming pool is very clean the surrounding very nice and nitty

it has a parking lot

the pool is also perfect for kids and adults as there are separate areas for both to enjoy

can order food from nearby restaurants and eat by garden pool, we had lots of fun, not only the kids but parents

wifi is not working in the rooms

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

lovely swimming pool

the grounds are historic and beautiful ! the pool is awesome!

spa and breakfast were amazing

nice swimming pool

the hotel is in a nice and quiet spot (10 min drive from downtown) and the wifi was decent (intermittent once

the grounds and the pool are beautiful and very well-maintained

wonderful pool, quiet room, and good wifi

room need some updating. wifi didnt work in the room.

they can organise local laundry service

parking was tight on leaving early in the morning.

breakfast was really expensive and for the price the buffet was not so diverse

the room was to dark and the emergency exit to the pool was blocked with a desk...

was a little confuse with service at breakfast

room service a bit too expensive.

parking staff in the night was very rude, when i asked him that i wanted to park my car, he told me

the food, the room the wifi

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

this is charming but requires youthful fitness

the pool was murky and not clean

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the pool and gardens outside are maintained extremely well

they didn t have spa facilities

wifi signal was weak

pet friendly, we had our cat with us

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

i think variety in the bar could be better

don't get me wrong, i love kids but it was the only place in the whole

they have a lot of activities for kids and also activities like yoga, zumba, etc

free wifi, however, it doesn t work 100% of the time.

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

nice bar - no bartender

wifi was bad

wifi didn't reach my room

parking area too small and you should leave your keys

good location near the old city. private free parking

the included breakfast is excellent

breakfast tasted salty both times

the restaurant served an excellent breakfast, and lunch

wifi quality is really bad in the room, i had to be in some online meetings and had to use my phone

the breakfast it's amazing

delicious dining al fresco - free breakfast

no breakfast available until 0800 which is a little late.

pool is lovely, rooms are huge, balconies are gorgeous

balcony overlooking the pool.good aircon.

parking under the room was nice

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

wifi is working badly, only 2 sockets for the hole room

the wifi never worked