the pool and amenities are nice and comfortable, as advertised

free parking on the

good value for your money, nice pool

i forgot ask the wifi password and in my arrival doesn t give me.

amazing place, fountains, garden, pool, comfortable rooms

gardens, the pools and the staff in the pool bar (my daughter felt and they immediately brought us ice without

no activities for kids

main pool only opens friday through sunday

caps, even pieces of broken glass) - the property isn't really pe friendly, there are just some pet-friendly

the pool had a good temperature and overall my experience was enjoyable

the pool was very small and there were few lounge chairs

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

very good value for money, great pool and friendly staff

location was very good. swimming pool, gardens and views were very nice

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

parking: space very small and hotel can t guarantee parking for all the rooms 2

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

wifi service, there is not specially in the rooms

the pool is not nice, the rooms smell weird

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

wifi signal is very poor, food is very good but little bit pricey

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

the spa offers good massages and they offer yoga classes and ceremonies

they offered us the spa to change as they did not have the room ready

spa services below average, very cold while performing massage, poor service and massage person not

it's a very peaceful location with a lovely climate, a good gym, and a large pool

the soap smells like feet they have room service until 10pm is not 24 hours like they said

try the spa - you will not regret it

the gym was nice

the fitness room and pool area were great

facing parking lot

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast

low variety of breakfast dishes

breakfast was disappointing

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

beautiful location , amazing pool and great breakfast

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

lovely swimming pool

the swimming pool is very cold

nice swimming pool

a liquor bar service by the pool could be great in the evening hours

had breakfast included and the options were all excellent

the grounds and the pool are beautiful and very well-maintained

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

our room was clean and we loved that there was 24/7 room service available

the room was to dark and the emergency exit to the pool was blocked with a desk...

breakfast was really expensive and for the price the buffet was not so diverse

it wasn't clear of the breakfast was included in my fare

and the place in general but for me the most important thing was the wifi which was excellent

the wifi coverage was very good on all levels

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the pool was murky and not clean

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

pet friendly, we had our cat with us

wifi signal was weak

garden and pool

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

they didn t have spa facilities

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

the only complaint we have is the outdoor spa was dirty. this was 9:00 am.

and there is this pool with saltwater that was only gor us during the time we were there

valet parking only, which can be a bit inconvenient at times

they have a lot of activities for kids and also activities like yoga, zumba, etc

i asked for room service and everything was delicious

wifi was bad

nice bar - no bartender

wifi didn't reach my room

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

the building, swiming pool

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

giant swimmingpool perfect both for swimmers and for little kids

pool was a bir run down, with little space to sit

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

the pool was dirty and covered with a tarp

they have an incredible and fully stocked mini bar but no coffee maker!

breakfast included was fantastic and the wait staff was attentive and friendly

the pool was really nice, and the quality of the food and breakfast was great

i m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects

nice quiet swimming pool area for guests

pool is lovely, rooms are huge, balconies are gorgeous

wifi quality is really bad in the room, i had to be in some online meetings and had to use my phone

the wifi never worked

wifi was unreliable

room service was prompt and delicious

wifi was bad - beds are hard and not confortable - walls are very thin, you can hear the staff

parking in the master suite, king size bed & calm

our rooms (811 and 815) did not get wifi reception at all

breakfast was delicious

its kind of underwhelming considering the rate of the hotel - we book the room for 2 adults and 2 kids (5 and

and also a discount on the breakfast

great price, comfortable bed, quiet street, nice pool area

the wifi service is an opportunity area.

price vs benefit, the pool

the next room had no wifi

s a really charming hotel with a wonderful pool, rooms are spacious and it s like a tropical paradise

swimming pool could be heated ,it was not

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

pool and garden are in good shape

nice atmosphere and pool area. great whirlpool within the room.

pool and gardens

also, the pool was not heated so we couldn't really use it

beautifull pool and spa. excellent food in the restaurant.

gardens, pool & spa were beautiful

travelling with kids, we were very much looking forward to this and just couldn't really be in it

pool and garden

also the laundry was

the hotel offered self service laundry which was a very nice surprise for us.

breakfast was decent, but it wasn't as on a display that having pancakes

private & secure parking with a night guard and the location of the hotel

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

pool was not warm enough, there was not water dispensers all the time

pools

pool and spaces

nice pool very clean

staff was great, restaurant and pool area are very comfortable and restaurant menu is tasting

old gym equipment, far from lake

there was a tv show shooting while we were there, definitely no place for kids

no wifi in the rooms

pool

only one bar was open!

only thing we weren t happy with was the wifi service, for the first two days we didn t have a internet

very clean and pretty hotel! loved the pool and garden area

location, super friendly and helpful staff parking and valet were super quick and convenient

the restaurant is excellent; nice staff very hot weather so the pool is great

the wifi was good, but some days it would disconnect and you'd have to re-enter the

loved the gardens and the second pool because the water was at a good temperature even though we went during

families let their kids jump and dive, play ball and take over one pool completely

parking spaces are difficult to access.

families let their kids jump and dive, play ball and take over one pool completely

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.