no wifi in the rooms

service was excellent, all staff were very friendly. the spa is the hidden gem here.

old gym equipment, far from lake

only one bar was open!

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

said there was wifi in bedrooms but this didn't seem to be the case in all rooms

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property,

wifi service can improve a lot. is the only issue i see about this place.

staff is nice, location is great, pool area is nice.

wifi didn't work

spa is not included which was kinda a big disappointment for us

pool water was not clean and it was cold

the pool was a bit cold

you need to work remotely then the wifi internet connection may become an issue for you

great swimning pool and restaurants

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

poor wifi and cell phone service

i forgot ask the wifi password and in my arrival doesn t give me.

free parking on the

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the spa has great services and their massages are truly repairing

there could be more social activies for both adults and kids.

ordered room service for breakfast, it came after 1

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

also angel at the villa pool

location was very good. swimming pool, gardens and views were very nice

hotel with a park, great pools for kids and adults, and iguanas by the pond

the pool was very small and there were few lounge chairs

hotel with a park, great pools for kids and adults, and iguanas by the pond

very good value for money, great pool and friendly staff

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

the pool is not nice, the rooms smell weird

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

facilities are great, food is good (a little bit pricey) but the spa is excellent

great breakfast. room was great, as well. and enjoyed the grounds and pool.

swimming pool, cleanless

awesome pool and jacuzzi

they offered us the spa to change as they did not have the room ready

the pool is also perfect for kids and adults as there are separate areas for both to enjoy

great pool with infinity ledge and apprx 25m length for laps.

the gym (there are no weights)

can order food from nearby restaurants and eat by garden pool, we had lots of fun, not only the kids but parents

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good

gym is well equipped and has a beautiful view

the staff, the room and the pool was amazing.

there was a moment when i was rushed and accidentally over paid for room service without realizing it

the soap smells like feet they have room service until 10pm is not 24 hours like they said

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

breakfast is amazing, the hotel rooms are good size, grounds always clean

great for families with kids due to pool

had breakfast included and the options were all excellent

wonderful pool, quiet room, and good wifi

the room was excellent as was the breakfast

the breakfast, bufete and the temperature of the pool

the pool was nice and warm (but not too warm)

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

lovely swimming pool

beautiful room, loved the pool

hotel, pool (temperature controlled) and greenery, great rooms, great service

garden and pool

the pool and gardens outside are maintained extremely well

pet friendly, we had our cat with us

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the pool was murky and not clean

the wifi coverage was very good on all levels

the water in the swimming pool was perfect

place, breakfast, hospitality.

the gardens pool and restaurant staff and location is very nice!

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

our room was clean and we loved that there was 24/7 room service available

i also had thought the gym looked promising when i booked this hotel, but they didn't have free weights even

it is also pet friendly

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

nice bar - no bartender

wifi didn't reach my room

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

nice garden, pool, free breakfast

valet parking

the restaurant served an excellent breakfast, and lunch

parking area too small and you should leave your keys

staff, pool and bar

my favorite thing was having breakfast on our balcony

comfortable bed and delightful pool

wifi quality is really bad in the room, i had to be in some online meetings and had to use my phone

the breakfast it's amazing

pool is lovely, rooms are huge, balconies are gorgeous

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

beautiful property with garden and pool

wifi is very poor, hardly exceeding 1 mbps

the wifi can be weak at times

i was landing after check in hours so they waited for us to do our check in late they have valet parking,

don't get me wrong, i love kids but it was the only place in the whole

dinner options can be extended, wifi is really poor for a business hotel

balcony overlooking the pool.good aircon.

parking under the room was nice

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

wifi is working badly, only 2 sockets for the hole room

the wifi never worked

i could enjoy reading a book as my son and my husband used the pool

swimming pool could be heated ,it was not

restaurant next door is closed during the week and there is no bar open or any service - with us being the only

price vs benefit, the pool

i only wish the pool was heated.