was able to get some work done because the music from the birds and view of the lush grounds and pool made me

i wanted an authentic mexican breakfast and i feel the hotel offered it

bar closed very early

don't go to the spa that's a real rip off and not worth the money

everyone that goes must get spa treatment at maikiki spa

pool and garden are in good shape

nice atmosphere and pool area. great whirlpool within the room.

pool and gardens

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

and pool are terrible, waiters take forever to ask for your order and they don t have room service, you have

the only thing - the pool didn t look too promising, we never got in.

good room service

balcony overlooking the pool.good aircon.

there was free parking and a really good breakfast included

wifi is working badly, only 2 sockets for the hole room

included breakfast was good

the room was pretty good and the option of having netflix in the room was a plus for my kids specially

its kind of underwhelming considering the rate of the hotel - we book the room for 2 adults and 2 kids (5 and

- there are an outdoor small play area for kids, nothing fancy but decent - there was not much breakfast menu

as it is a not very large hotel, bedding is comfortable, there are many choices for the buffet breakfast and

restaurant next door is closed during the week and there is no bar open or any service - with us being the only

swimming pool could be heated ,it was not

s a really charming hotel with a wonderful pool, rooms are spacious and it s like a tropical paradise

price vs benefit, the pool

also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or

breakfast was good, lunch the same

my favorite thing was having breakfast on our balcony

breakfast is unbelievably generous and delicious

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the

the included breakfast was served (not buffet) with multiple choices - and was delicious

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

they have a lot of activities for kids and also activities like yoga, zumba, etc

i was landing after check in hours so they waited for us to do our check in late they have valet parking,

tiny things that weren't a problem for me but could be super easily done: the weights in the gym are ancient

they have a lot of activities for kids and also activities like yoga, zumba, etc

the location of the balcony made it a little noisy when other guests were in the bar area

the gym is great as well

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also

service and spa was great as i remember it

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

the restaurant is excellent; nice staff very hot weather so the pool is great

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

only thing we weren t happy with was the wifi service, for the first two days we didn t have a internet

had no pressure, sometimes had problems connecting to the wifi, traffic jammed on av

attwntive staff very nice garden and pool

the superb little pool at the back of the

nice garden, pool, free breakfast

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that,

the bar makes the best cappuccino (and they bring it to the room)

the included breakfast is excellent

location, warm pool, great food

parking functionality is not automatic; you need to call a guy to open the doors and so

building has charm, the rooms are spacious, not too far from pools and garden restaurant

location, very nice pool, good restaurant

families let their kids jump and dive, play ball and take over one pool completely

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

nice bar - no bartender

wifi didn't reach my room

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

charge a ridiculous price for bottled water in the restaurant and lost my laundry for 2 days

good parking

facilities have seen better days (old), and the parking lot was disorganized.

large room, excellent wi-fi, heated smaller pool

wifi signal was amazing at the room's desk and free

the food, the room the wifi

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the water in the swimming pool was perfect

the wifi coverage was very good on all levels

we had the breakfast buffet one day and it was really good (albeit a little expensive

good temperature of the pool

it is also pet friendly

second pool on the upper level was a little dirty and neglected compared to the other pool

the room was to dark and the emergency exit to the pool was blocked with a desk...

garden and pool

hotel, pool (temperature controlled) and greenery, great rooms, great service

they didn t have spa facilities

wifi signal was weak

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

buffet was nice (but you have to pay extra for it), there are 2 pools, one is pet friendly (they could have been

the swimming pool

access could be better around the pool area with better planning for guests with scooters or wheelchairs, the

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

was quite slow, the hotel was full of young families with screaming babies and spoiled kids, the gym was quite

the hotel offered self service laundry which was a very nice surprise for us.

also the laundry was

it is convenient with good breakfast and good price

the location,the breakfast included and the right price for all i was looking for.

the pool area was nice & private.

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

great for families with kids due to pool

a nice garden with view to the pool

nice place with outlaid garden, pool, bar and restaurant

food was delicious, and there were a lot of breakfast options included

excellent breakfast options

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

i was put next to the laundry room so it was prettty noise and hard to rest during the day.

laundry service is very fast

wifi was awful

hotel, great wifi, room is very large, king size bed very comfortable

the staff was really nice - the garten with the pool is very comfortable - eat was also nice and

the fitness room and pool area were great

clean. end. good breakfast

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

good price, if you don t wanna go out for dinner (food is nothing extraordinary but ok), nice parking and very

great pool with infinity ledge and apprx 25m length for laps.

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

pool is not been cleaned

wifi is not working in the rooms

the grounds are historic and beautiful ! the pool is awesome!

they need more staff at the pool

swimming pool for adults was also good

the pool was good, and the free parking too

was great in most instances, room service was quick

valet parking does not give you a ticket for your car

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

location. free parking. big bathroom.

we couldn't get in the pool (it was freezing); the elevator wasn't working

the swimming pool is nice

the sheets had holes. the heater didn't work and the water in the pool was really cold.

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

they gave me one that had none, the view was to the parking lot and the main road

masseur in spa was late for appointment

restaurant tend to be over booked and few personal available, so service and room service is

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

the pool area is very nice

the pool was a bit crowded.

the rooms still the same, but the ambiance was different: there were so many families, so many kids, it was

i was expecting more for the price, the service in the bar was terrible.

i loved the room, the pool, the staff.

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

the pool is amazing, most of it a bit too deep for a family friendly pool (2mt 70% of the pool) but

pool

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

pool is a a big disappintment because its all one size instead of going from 3 feet

the pool and the gardens

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

spa is amazing

swimming pool, cleanless

facilities are great, food is good (a little bit pricey) but the spa is excellent

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

they offered us the spa to change as they did not have the room ready

the pool is not nice, the rooms smell weird

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

great pool

it has a restaurant, a pool, a small gym, bar and one shared living room