they can organise local laundry service

parking was tight on leaving early in the morning.

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

premises, gardens, pool and people... amazing! thanks to homero for his help!

breakfast and personnel communication

the kids enjoyed the gardens and the heated swimming pool

quit, huge rooms, great service, golf, swimming pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

hotel has different units, each with a swimming pool

great location,pool, good restaurant, great personel.

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

nice garden and pool, friendly and helpful staff

my bedroom didn t have wifi or a door for the bathroom.

sorry we did not have breakfast. we left earlier

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

room was next to the laundry room so there was a lot of talking from the staff and walking back and forth in

the view is incredible the hot tub the pool

the views are incredible, there are very nice pool areas, there were beds available and space to relax so we

pool and spa was relaxing

make sure you check if your room has wifi connection when you book if this is important to you

wifi was horrible

the gym

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

friendly, amiable staff, nice pool area

the gym doesn t have a single dumbbell, only cardio machines.

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

wifi was a bit spotty.

wifi is bad but that is everywhere in tepoz.

my room did not include breakfast they offer you one and food is very affordable

great breakfast included in the price

garden is delightful and swimming pool so pleasant

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

it was clean. breakfast was ok.

all but not the worst thing is that they treat you like in a government office if you bring your pet, and they

lovely swimming pool are

and lovely around the pool

the wifi service only works in certain areas of the hotel not the rooms

pool closing time should be later

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

hotel is at the foot of the road, it is noisy, but it has a wonderful garden and pool behind it, with a palapa

place, the restaurant next to the pool, quiet, clean

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the wifi goes in and out and is generally unreliable and slow

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

the wifi was spotty but worked.

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with

small pool.

delightful terrace, a cozy nook for the pool and jacuzzi

the highlight for us were the colourful garden and the heated pool

beautiful scenery from the balcony. amazing breakfast , very friendly staff.

property is in excellent condition it has a beautiful swimming pool and a beautiful garden great breakfast

all staff were great. the property is beautiful and well kept. breakfast was super.

was clean, the park and pool are beautiful and the common grounds nicely decorated

the breakfast in particular was top end, and we were able to completely relax during our stay

the grounds, pool and mountain views are gorgeous, and all the staff are so kind and helpful

chill pool

found the bar staff a bit sullen, not helped by a guy who appeared to be the bar manager unable to smile

the pool and hot tubs were perfect, and the staff helped us with any questions we had

breakfast was excellent, the staff were so helpful and polite

wifi

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

the breakfast was great too

breakfast was good and offered a good variety

is a wonderful view of the mountain from the pool

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

great pool

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

it has a restaurant, a pool, a small gym, bar and one shared living room

low wifi signal kind of expensive

the pool had a lot of dust but it was due to a the windy time in