had no tv remote so couldn t watch tv and the wifi password didn t work

plenty of parking

the olde world appeal of the pub .the staff where very pleasant and helpful. parking great

location,pet friendly or if you preferred a side pet free

nice traditional bar area with open fire and tastefully decorated separate dining room

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

we got to the bar at exactly 7:45 on the dot and we stayed until 8:40 - 9:00

friendly staff quaint hotel and bar food very good

parking for a few cars across the road

very accommodating with an early check in. super comfy place. incredibly friendly people.

wifi good connection rate

location with parking and very quiet

the free parking is a great bonus

friendly, ample parking, 10 mins from centre of halifax

i had a late check in and the young lady behind the bar was very helpful and very friendly

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

no wifi

bed was very comfortable. room service was prompt and the food was of a good quality.

great staff, nice room, good wifi

we needed an early check in and were able to get into our room at 11

stairs were cluttered with laundry bags, probably breaking health and safety

laundry and bathroom was clean.

the bar lady was very nice

friendly staff, lovely modern bar didn't try food so can't comment on that

the wifi was rather weak

laundry left lying around in breakfast area

was a fiasco as the otel was fully booked and the kitchen and waiting staff could not keep up

staff were very friendly, our kids were happy and the value for money was very good, i thought

very clean lovely room breakfast was great staff very friendly good service

clean comfortable, near to bus and train stations and with wifi

the wifi did not work in my room.

location, super comfy big rooms, really nice little touches, lovely staff and great bar and

had some issues with ev charger but that's not directly managed by the hotel

picked this hotel because it advertised dinner in the restaurant and an ev charge point

staff in the bar and restaurant were excellent the lunch we had was excellent and value for money very quick

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

have stayed hear a lot of times but tonight there is kids running up and down the corridors banging on the doors

the beds were uncomfortable,unable to provide extra bedding for kids

for 2 adults and 2 kids (young pre/ teenagers) and i was offered 2 x non ajoining double rooms

kids enjoyed the dug out

type of hotel, away from town center, good safe parking, very clean and great staff, very welcoming and well

e how to open remote windows, wifi password, breakfast times, also the complimentary biscuits should have been

the location, the food, the bar. amazing traditional bar and lovely cosy open fire.

patchy wifi

the bar staff served us a drink when we returned late from a concert and, despite it being late and

bar and restaurant also very good

the wifi was intermittent at best and the tv in our room did not work one day

close to the piece hall (we were attending a concert) bar was open late on our return

poor wifi at night and early morning. people walking around in their pyjamas

kids loved the hotel with being from a city

and laundry room next to my room dryer

wifi in the room connected decently on the laptop with 2 bars, with good speed and enough to work

good, staff were friendly and the room had everything in that would be needed, comfy bed, free wifi, tea and

excellent breakfast, and v popular italian restaurant on site or by room service

plenty of parking, close links to the motorway

wifi a bit intermittent

ordered room service, served a bottle of red win in a bucket full of ice

we ordered room service when we got the only to be asked to come down and collect it as they were busy

warm and cosy excellent breakfast

connect to the wifi - which wasn't ideal as i needed to work on my laptop

particular praise to laundry service - super soft towels

was very comfy and clean, staff were wonderful, very friendly and helpful, plenty of off street parking, building

the bed was very comfortable and the breakfast was great

to have room service breakfast and was not able to have extra pillows for comfort this something you get as

the breakfast was lovely with lots of variety

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

breakfast was delicious and layout very cosy

bonus, i was advised that there was also an in-house restaurant facility with an opportunity for room service

hospitable, very informative & made our stay memorable, got an excellent choice of food & even room service

, the team were made to feel at home and the breakfast choices excellent

wifi and netflix not working, we were given access to a mobile wifi which was extremely unreliable

thank you for that and the breakfast was exceptional so and all round excellent experience

the only thing i can grumble at is that i like room service & this hotel didn t provide it

wifi was good and staff was pleasant

at breakfast the young lad who took our order couldn't do enough for us

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the pool was a little too busy for our taste but that just goes to show how popular it is.

swimming pool, gym is waiting and the food is excellent

breakfast, leisure centre, car park, cleanliness. room was on first floor and wifi was good

breakfast, the fact i could bring my dog, the room service was prompt and the food was amazing

room is next to the laundry -the room vibrated when the washing machines where running -through the

the rooms felt a little tired and the wifi was next to useless.

our breakfast the next morning was excellent too, with first class service and the best breakfast we

wifi dodgy in courtyard room

parking is sometimes difficult

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

wifi was poor

due to all the stairs we ended ordered room service

clean hotel, covid safe, nice rooms, excellent staff, plenty of parking.

can t wait to visit when the spa opens next year

5 hrs to check in as no laundry available

and also to the two guys on the bar - i think one was called john-paul

we ordered room service and excellent service again would certainly

dexter the bar and restaurant manager was another member of staff that went over and beyond for us, he was

no room service over christmas period

it was situated next to laundry room

door to laundry room and drier still going at 11pm

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

i was also very grateful they could do some laundry for me (it was only five pounds charge)

laundry room

staff were outstanding and very friendly, the well stocked gin bar was a sight to behold it being a record

regs have forced the use of car park as an outside dining area, making parking a bit

they went out of their way to accommodate us on early weekend breakfast hours and working round parking issues

the room was beautiful enjoyed the breakfast

a grand selection of drinks in the bar too

breakfast was lovely, the service was amazing

wifi was very patchy

overflow parking and a really quiet area

liked everything about the grains bar hotel

emailed to ask if an early check in was possible and got an almost instant helpful response, couldn't have

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

gym

room was clean and comfortable our beds were comfortable too the room was nice and warm we had wifi were able

laundry service or machines for self laundry

good breakfast choice

check-in and check-out were quick and easy, room was comfortable and breakfast was great

perfect location if travelling with kids

to reception area to get something i had to take card with me and because of no card in room kids couldn't use

laundry service available with an iron and board in the room

such friendly staff hotel was absolutely spotless bar and drinks prices very reasonable

parking was included which is not available at many other hotels in the area

breakfast served as 'room service' due to corona virus restrictions

free wifi

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

nice atmosphere in the bar and restaurant. food was delicious. friendly staff.

wifi was a bit spotty, and the heated towel rack in the bathroom was so hot that i burned myself on

the food, the parking, the staff, the feel.

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

are very comfortable with everything you need in tea/coffee and toiletries, wifi works well, and all set in a

and a little warm tiny windows which were difficilt to open no fan or phone , the latter to order room service

was top notch and nicely presented, the range of toilietries in the bathroom was really good, the parking was

great location and staff were super pleasant. breakfast was delightful

wifi didn t work and it was hard balancing the shower heat bcoz it runs off the taps and kept

there is a bar there and they do serve food in the evening at very reasonable prices

staff are great - very helpful and friendly. bar area and lounge comfortable and good meals

free onsite parking too

the parking was very good

i arrived to heaps of laundry piled up next to my room, though it was moved

swimming pool closed on on day of arrive due to chlorine levels but was out of there hands

didn t get a chance to use the spa and the gym but that was down to me.

wifi poor

parking for car was good and room very clean

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

also, pet friendly ud83dudc15 lovely and clean amazing value for money and such a beautiful gothic

the staff were excellent from reception staff to bar staff

comfy bed, great shower, warm room, free parking.

size room for the price paid, has lots of parking which was a bonus

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

the information book in the room says they have a laundry service but when i asked where the bag was i was told

friendly, helpful staff. easy and quick check-in, speedy room service.

hotel with excellent food , the staff from reception bar and dining area were friendly and happy to help in

edge of towan centr,parking frees for customers,close to town centre,yet on outskirts so coumd avoid town cete

was only the standard terrestrial tv channels but the wifi was great and i had my ipad so i watched

will get better, hotel can t run properly when you have 2 staff on each night for restaurant, room service

the location to the golf club where we were at a wedding.

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

wifi worked well with no issues

car parking easy, grounds are well kept, hotel is clean and tidy, i stay in a lot of hotels all over

free wifi throughout

the hotel were able to meet my request for an early check in which was really helpful & much appreciated

we had a family room; with a double for us and a sofa bed for the kids

dirty laundry (sock and napkin) left on the hallway floor

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

the room was noisy from the laundry below and the room above

the 2nd day of our stay there was 2 weddings on and to get room service i actually had to go down to reception

always clean, great staff, having a laundry is a bonus.

great idea to have a customer laundry room

room where we stayed was noisy , i think the laundry room was next to it

laundry facility needs to be reviewed

friendly staff and free strong wifi