dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

patchy wifi

we needed an early check in and were able to get into our room at 11

bed was very comfortable. room service was prompt and the food was of a good quality.

poor room service

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

friendly staff, lovely modern bar didn't try food so can't comment on that

bar with a good range of drinks,great location and a very good price for the room considering the

staff were helpful and friendly, and the bar was nice and relaxing

laundry left lying around in breakfast area

well-equipped, clean hotel with excellent wifi and friendly staff happy to recommend local pubs

the bar was a bit small

guy on reception and later the on the bar was amazing

warm welcome from the staff, great bar service, beautiful room - we had a suite on top floor

staff were friendly. wifi worked well. good price in theory......

great location, great for parking, food very good.

and he works 24/7 to maintain his impeccably clean bar

pleasant staff very helpful nice quiet location plenty of parking

she really was a pleasure to meet, the accommodation was so clean and comfortable and the bar was very cozy,

location nestled in a beautiful valley room was beautiful, outside bar area was great

we were hungry, but breakfast was already over, (it was about 10:30am when we arrived) however, we were still

the narrow lane access is blocked in one direction by street parking

the breakfast was also good, with local produce and a range of dishes to chooose from

a minor gripe, the wifi was patchy in an area where we had no mobile phone signal

had to pay extra for breakfast. no spa facilities.

close to the piece hall (we were attending a concert) bar was open late on our return

plenty of parking

there are lots of car parking spaces out the back of the hotel

the bar. parking

tiny thing, the wifi connection was a bit of guess work given the signs in the rooms and the details on the

rooms cleandaily and room service was available

couldn't fault it, the room was spacious, well-appointed and spotlessly clean we had dinner and breakfast included

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

wifi a bit intermittent

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

were a group of 14- they didn t bat an eye lid when we rearranged the sofas and chairs in the bar area

for 2 adults and 2 kids (young pre/ teenagers) and i was offered 2 x non ajoining double rooms

bar area had a nice outlook over the countryside

no room service at night

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

parking for a few cars across the road

friendly staff quaint hotel and bar food very good

early check in and friendly staff.

good parking. very comfortable bed. good tea/coffee provisions. friendly host. spacious room.

and laundry room next to my room dryer

excellent breakfast, and v popular italian restaurant on site or by room service

wifi in the room connected decently on the laptop with 2 bars, with good speed and enough to work

great portion sizes when we ordered room service

wifi did not work in my room (signal was poor).

laundry on floor in corridors this should be put directly into skips not on carpets high infection

easy access parking could easily charge car

breakfast buffet has an amazing choice and is super quality as are evening meals

the restaurant is great value for money, and kids eat free which is unbelievable

bar meals were of good quality

ceiling a bit low in our bedroom and no bins for pet mess

i have pet allergies and assume there are pets somewhere as i had a little trouble breathing

very charming, freshly decorated, great hot water, wifi, staff v helpful and charming, gorgeous food, amazing

the olde world appeal of the pub .the staff where very pleasant and helpful. parking great

was amazingly friendly food was fantastic and we chatted with the locals in the bar great

room is next to the laundry -the room vibrated when the washing machines where running -through the

spa bath, huge shower, nice toiletries

breakfast table was cramped and had to share with others

great old inn with lovely guest rooms! breakfast was superb!

upon my return to my room or the bar before bathing

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

nice room, great little bar and restaurant. staff were so helpful

should warn other guests if there is a function on as we had kids running around until late and i had a baby

bed, good shower and toilets, good wifi, quiet even though it's a function hotel for wedding

up by drunk people outside window around am then getting woken up from around 7am onwards of kids running up

i ordered room service which i knew rmfood was going to be expensive but did not like the way the person i

meal wasn't great- had room service and it was luke warm and a bit slimy!

food , room and ev charger.

the views were breathtaking, plenty of parking and very quiet

particular praise to laundry service - super soft towels

could not connect to the wifi, not a big issue though

wifi didn't work well in basement room

early and ate on route , warm room clean and very comfy bed , maybe have biscuits and water for kids as they

clean room with good wifi connection

5 hrs to check in as no laundry available

and also to the two guys on the bar - i think one was called john-paul

great late check out too

dexter the bar and restaurant manager was another member of staff that went over and beyond for us, he was

room service and paid 3

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

buffet breakfast was fantastic

plenty of car parking spaces at the hotel

, the team were made to feel at home and the breakfast choices excellent

good room service

fast free wifi

is no place to sit and have a drink or a coffee in the hotel and no food via room service which was unexpected

have been more helpful beautiful decor fantastic toiletries in the room replenished daily free wifi onsite

thank you for that and the breakfast was exceptional so and all round excellent experience

s not much to fault, value for money was suburb breakfast was excellent, and customer service was amazing

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry piled outside of doors difficult to get in.

kids running up and down corridor knocking on door although recognise this was not a fault of hotel

comfy beds spacious & clean room room service on point

laundry service or machines for self laundry

good breakfast choice

it was my first trip away with three kids and they made the experience so much better

the bar stayed open very late for us which is always good when u have kids with you

everything was good. kids loved it. breakfast brilliant.

laundry service available with an iron and board in the room

limited parking but there is a public car park opposite

in room was hit and miss- not good enough to stream (for the kids), adequate for checking local area out on

room size, grand staircase, spa bath

marvellous 24 hour room service and bar

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

wifi worked. breakfast was included. room was great. hotel was clean.

location with lots of parking

of parking

the food, the parking, the staff, the feel.

i arrived to heaps of laundry piled up next to my room, though it was moved

the wifi was good and the bed was comfy. the parking and location were convenient.

free parking and wifi

a good location for us and more than ample parking

is very attentive, and actually remembered us from our last visit, the food is lovely, and the bar and restaurant

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

car parking top rate receptionist, julie, deserves a medal

friendly staff,clean comfortable room with free wifi,wonderful building near to great bars,restaurants etc

rooms were heated with plug in electric heaters - not great when you have kids

location close to a650 for a fast commute comfortable room with a view lots of parking excellent wifi speed

it was situated next to laundry room

door to laundry room and drier still going at 11pm

was next to what i think might have been the laundry or cleaning station so was noisy early in the

i was also very grateful they could do some laundry for me (it was only five pounds charge)

laundry room

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

good menu and bar at v reasonable prices

hotel was clean, bright and welcoming, the bar wasn't open because the hotel is under new management but if this

of information regarding the wifi access but was easily solved by the staff

they even made an effort to decorate the bar and lobby for halloween

we had a family room; with a double for us and a sofa bed for the kids

friendly and helpful staff. excellent breakfast. pleasant and quirky rooms.

breakfast was very

being pet friendly was a bonus for us too

arriving at 9pm and no food or room service available. had to go and find eatery in the village

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

breakfast coffee

free parking, smashing breakfast and really comfy

kids running round in the bar at 8-30 pm on the saturday night like it was a playground staff didn

breakfast fab, location excellent

can t wait to visit when the spa opens next year

perhaps a few more car parking spaces.

we all enjoyed the breakfast we received and we were very happy with the choices on offer

lovely comfortable bar and great food ,breakfast excellent very nice staff

limited parking

a grand selection of drinks in the bar too

the weather was excellent throughout our stay, and the hotel offered convenient parking facilities, which made

kids running round using common areas as a playground., no adult supervision. bar closed early.

bar hotel far exceeded any expectation

hotel, nice food, pleasant staff, nice location, great playpark for kids, and good views of saddleback moors

30 kids running around and banging on doors and screaming, people in next room with a child didn't

to find, plenty of parking, lovely reception staff, nice public rooms, great bedroom, bar staff friendly & polite

the lake house had poor, spotty wifi.

a special thank you to all the staff, especially will the bar man

parking was easy to find even though there was a large wedding in progress, when we arrived

brilliant,staff very friendly and professional,only thing to disappoint was service charge every bar visit a

breakfast was hot , fresh and plenty of it

giving the kids some easter eggs as treats was a good touch

close to city center, bar 24h

breakfast was delicious with lots of options

maybe to have a single bed instead of sofa bed. tv to have kids channels

we appreciated the free parking

wifi slow. some pages not even opening.

first when i requested a early check in at 10 am ( a 17 hours flight,

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

always parking available