wifi had no security

bar had an excellent choice of beers and lagers, and the food was delicious

excellent dinner, food of high quality, served quickly lots of parking space

good safe parking. reception good. staff helpful. food-especially breakfast - very good.

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

room is next to the laundry -the room vibrated when the washing machines where running -through the

the breakfast was good and plenty of it

nice clean and tidy rooms with great food and beer in the bar downstairs

bar is cosy and the whole place is designed to reflect the older parts of the original building

pleasant & helpful staff. excellent breakfast.

laundry on floor in corridors this should be put directly into skips not on carpets high infection

room service and table service through all is great

the restaurant is great value for money, and kids eat free which is unbelievable

good breakfast, good location spacious room, very good wifi

great breakfast and swimming pooll

couldn't fault it, the room was spacious, well-appointed and spotlessly clean we had dinner and breakfast included

tiny thing, the wifi connection was a bit of guess work given the signs in the rooms and the details on the

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

45 a night with breakfast ud83dude0b absalute

very convenient and breakfast included and it was halal too

i arrived to heaps of laundry piled up next to my room, though it was moved

liked every thing the room was comfortable i enjoyed using the gym small but functional

we were offered room service though but that was charged

the food was lovely, rooms were clean and tidy and the pool & gym were valve for money

a good location for us and more than ample parking

5 hrs to check in as no laundry available

great late check out too

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping

breakfast was lovely and also the room service

we ordered room service and excellent service again would certainly

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

lovely relaxing bar area

staff, good comfy rooms, good wifi throughout

due to all the stairs we ended ordered room service

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

we had to pay 20 early check in, when the room was ready and it was just an hour to check in

good room service

i had requested an early check in but the message didn t get through to the hotel

good - parking, wifi, breakfast, cleanliness, facilities in room, value, friendly and location.

particular praise to laundry service - super soft towels

fridge as advertised no wifi as advertised , and the breakfast was disgusting i have stayed in a few places

off street parking was also extremely

good parking, clean and friendly!

fantastic wifi - boosters on evry floor

s not much to fault, value for money was suburb breakfast was excellent, and customer service was amazing

we had one day without wifi

lovely, healthy breakfast with a good choice of items on offer

breakfast was excellent

prefer a locked mini bar as travelling families may not want their kids guzzling extremely overpriced junk food

and laundry room next to my room dryer

we ordered room service food from the italian restaurant next door

great bar area

clean comfortable surprisingly nice little bar staff superb handy location di sandro s

the room service is fantastic too

can be improved more no lift in hotel as we had kids with us so it was only struggling

the location to the golf club where we were at a wedding.

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

breakfast was a joke, a few small boxes of cereal for kids to choose from

always welcomed by the staff . the rooms are always clean tidy and with good wifi etc.

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

reception and kitchen/restaurant not communicating well as mix up with breakfast times

kids menu was

there was a problem with the kitchen and being able to send out eggs by the dozen, but this was explained and

wifi was a little slow

wifi good connection rate

booked for a concert at the piece hall, parking on site, lovely staff, good home cooked food and drink on site

check that their wifi is working

i had a late check in and the young lady behind the bar was very helpful and very friendly

pleasant staff very helpful nice quiet location plenty of parking

laundry left lying around in breakfast area

very clean lovely room breakfast was great staff very friendly good service

room service is good value for money

breakfast was ok but the noise of lifting food lids, the large serving spoons,serving yourself then

good price and breakfast

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

wifi access very variable

and the bar was exceptional, open 24hrs a day for guests

the wifi went off every now and then needed a reboot

very poor wifi signal.

if you like the whole cath kidston thing, book room 11 (though it is, as described, very small)

the bar staff served us a drink when we returned late from a concert and, despite it being late and

location nestled in a beautiful valley room was beautiful, outside bar area was great

great location and included free parking. staff were very helpful and good food cooked fresh

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

free wifi easy to connect to and worked well

wifi slow at down loading. parking was limited.

wifi - slow - other than that, no complaints

we needed an early check in and were able to get into our room at 11

laundry service or machines for self laundry

it was my first trip away with three kids and they made the experience so much better

there wasnt much choice of beers in the bar next to reception.

central location pleasant, polite, efficient and informative reception, bar and restaurant staff clean comfortable

specially the the big windows where my kids can sit there

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

we arrived there were a selection treats left in the room with a little note which the kids loved

odd kids coming in to ask for a drink of water

laundry service available with an iron and board in the room

as the day progresses the car parking facilities fill up and it then become some what of a free for all to find

oh and did i mention free wifi which actually does work

wifi very patchy / intermittent - more off than on in our room

stay, staff were extremely helpful, beautiful classic looking hotel, room service superb, receptionists and duty

great communal kitchen facilities

with a communal kitchen with cooker, fridge freezer, and microwave

i noticed too late there was a wifi code on the bedside table very useful but i don't read till i left my bad

the wifi

free car parking was available

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

no hot food at night from room service.

great location, free parking and spotless cleaning

i asked for an early check in, and the guy at reception asked the head of house and they provided me with a

they even did free meals for our kids that stayed with us,which helped massively with cost

the room was a little cold but warmed up quickly, wifi wasn't great in my room.

food , room and ev charger.

the lady on reception was very helpful and we enjoyed the food in the bar and room service

lovely food from the bar on the evening lovely breakfast with lovely view from the breakfast room

we were very pleased with the equally warm and friendly service in the bar and restaurant and the food was very

the wifi was intermittent at best and the tv in our room did not work one day

close to the piece hall (we were attending a concert) bar was open late on our return

bar and restaurant also very good

fantastic location and free parking

location, easy parking, good room service and wifi

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

friendly staff quaint hotel and bar food very good

good parking. very comfortable bed. good tea/coffee provisions. friendly host. spacious room.

food on arrival, and closed early due to no-one in the bar when we returned from getting something to eat, but

quiet location and plenty of parking available

all the laundry was very

the wifi isn't free

staff were excellent and the reception and restaurant and bar area were great the bed was very comfortable and

nice bar and a good selection of drinks

sink in bathroom,paying for wifi if needed

pet friendly dining area for dog owners

pet friendly, superb staff, amazing seting

the room service was excellent and the service personal very helpful

room, breakfast, wifi

the bar and seating areas were all nicely decorated for the festive season

large amounts of dirty laundry piled up in the stairwells

early check in comfy bed

30 asking us to keep the noise down and our kids were nearly both asleep

big room, had all you need, buffet breakfast, continentel and cooked, nice relaxed atmosphere, helpful friendly

at tileyard, easy to find, big room, was able check in early for small fee, nice breakie, decent wifi

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

early check in as the room was ready

i couldn't fault anything at all from the room service to the facilities, to the quietness, wifi strength for

good wifi, great breakfast and really helpful staff.

wifi was very intermittent, bar service not great (served with drink then staff disappeared and

internet, wifi and 4g didn't work in part of building

there was a bus stop outside the hotel to go into leeds or wakefield without the hassle of parking

clean comfortable room and property, easy booking and quick response about early check in

signage and parking area needs tidying up otherwise great place

receptionist tried to resolve by refund of early check in fee

kids liked nutella with breakfast

close to city center, bar 24h

are all a top credit ud83dudc4f amazing location ud83dudc4c fantastic brekkie options ud83dudc4f pet friendly

and a late check out of 11

the sofa bed was lumpy and uncomfortable for older kids

location close enough to the city centre casino over the road along with some shops and bars near by breakfast

can't get the kids out of the pool

early check in, free parking and breakfast.

wifi was a bit slow

the swimming pool is lovely, very relaxing

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

a good location ud83dude0c fresh clean and tidy room great for family's with children ud83dude0a pet friendly

he offered to order me a taxi so i'd get to the pet shop boys concert in good time and it duly turned up at

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

i enjoyed the food and social aspect of the bar area

traffic can be heard from front facing rooms which the kids found difficult the first night

everything about it. breakfast was lovely

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

requested and needed early check in

super friendly staff and early check in

wifi blindspot in room - worked fine elsewhere in building.

gym

small details but they re what make your stay pleasurable, especially with kids.

they were both very helpful and friendly and we really appreciated our complimentary late check out

was in really good location, staff were excellent and gave us a complementary upgrade and late check out

form to fill out for room service breakfast was a bit confusing (how do you state what each person wants for

decent gym facilities for a city hotel

there is a restaurant on site and laundry services

laundry room, decent gym

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

guest laundry is used by hotel staff to clean their cloth

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

,she loved the two day stay ,paid extra for balloons,more than happy ,she got breakfast in bed,room service were

the 10 i did get a massive room which was really nice, they did say there might be noise from kids etc, but

amazing breakfast had great room service - nice food served fast and hot

quebecs, and have stayed here many times over the years for a quiet night of luxury away from the kids

car parking, no laundry,

no laundry service.

glassware in the bar needs updating, its akin to an 80s social club

offered a late check out without charge

gym is not advertised (at least i could not find on the website)

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

breakfast, good evening meal ,brilliant beer, reliable wifi, tv, decent coffee provided in the room

the wifi is a little weak and the pillows could be softer

limited parking but plenty nearby

kids running round in the bar at 8-30 pm on the saturday night like it was a playground staff didn

very expensive laundry services

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

they offered us a late check out which wasn't what we needed or wanted

arrived early, jose checked us in then made us a coffee and then arranged early check in

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

ordered room service (2 bacon sandwiches, 1 fruit salad & 2 coffees) upon checking out we were told that 1

friendly reception staff. free caramel bar clean and covid precautions well met. room upgraded

didn t like the long wait for room service or the expensive food prices

got an early check in - 10am

facilities - gym, bar, most of what you would expect from a hotel of this standard

the hotel was not doing food yet, but for breakfast there's a little thai cafe that has turned into a take-away

good breakfast, nice bar area

also really good wifi

enjoyed the location and late check out

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

wifi was a bit flakey at time and the sky channels didn t work in my room but these are just

arranged early check in at 1pm and when i arrived it want ready

wifi in the room was a bit slow

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

breakfast was outstanding

location, excellent staff, and great breakfast and also room service