laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

wifi connection wonderful

clean room , comfy bed, solid gym with equipment, good room service & helpful staff.

laundry service available with an iron and board in the room

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

great room service and excellent food (we loved the veggie breakfast and the dinner menu - see photos

good location, parking was great and beds were comfortable

every encounter with the staff was positive from reception who were very helpful, bar staff and restaurant

laundry service or machines for self laundry

perfect location if travelling with kids

breakfast was ideal, especially for the price of the room and to be included in the price,

strong wifi - could stream netflix with no lag

rooms were large, clean and comfortable breakfast was fantastic nice staff bar and dining area was clean and

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

wifi was poor

should warn other guests if there is a function on as we had kids running around until late and i had a baby

very helpful and went out of her way to help me park car directing me to the additional parking opposite - good

5 hrs to check in as no laundry available

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

great late check out too

large comfortable bed lots of space in room large desk and mirror room service

no back up provisions for food due covid whereas other hotels provide room

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

there was a real comfort level the utilities were great, coffee, toiletries, wifi, iron, hair dryer etc

the staff were excellent from reception staff to bar staff

the hotel, staff, breakfast, gardens, bar and rooms, relaxing

option for extra bed for kids

loved the bar and restaurant and the very glitzy foyer.

room service food was cold and not very nice. charge too much for it

the location to the golf club where we were at a wedding.

breakfast was a joke, a few small boxes of cereal for kids to choose from

good menu and bar at v reasonable prices

small niggle but the wifi was a little slow

wifi was terrible

location nestled in a beautiful valley room was beautiful, outside bar area was great

great spot, great parking, fab food

the narrow lane access is blocked in one direction by street parking

lovely setting in. great location very clean. great breakfast good parking lovely gardens

refused to give my ill daughter, room service

arriving at 9pm and no food or room service available. had to go and find eatery in the village

building, full of character, with free onsite parking

car parking easy, grounds are well kept, hotel is clean and tidy, i stay in a lot of hotels all over

i arrived to heaps of laundry piled up next to my room, though it was moved

nice to drive 25 mins out the city to stay here and have easy parking and peace and quiet

customer service on the first night was lacking and no wifi - however when this was brought to the attention

no free weights in the gym.

still got to use pool and sauna

disabled car parking.

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great

- lovely homemade jams dinner - excellent menu - again cooked to order and beautifully presented bar - what a

breakfast was perfect, the meals lovely, the happy and friendly staff, good parking ,exceptional overall

location, easy parking, good room service and wifi

laundry left lying around in breakfast area

well-equipped, clean hotel with excellent wifi and friendly staff happy to recommend local pubs

staff were very friendly, our kids were happy and the value for money was very good, i thought

guy on reception and later the on the bar was amazing

comfortable clean rooms decent breakfast

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

good wifi

wifi upstairs in room wasnt stable

wifi was free for guests and quite good speeds

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

great staff, nice room, good wifi

patchy wifi

we needed an early check in and were able to get into our room at 11

good wifi access

wifi a bit intermittent

we ordered room service when we got the only to be asked to come down and collect it as they were busy

wifi never worked but we were there in particular bad weather so this could of had an affect

very convenient and breakfast included and it was halal too

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

peaceful surroundings and plenty of parking

good breakfast and evening meal served by excellent friendly staff

of parking

well presented ground floor reception, bar and restaurant

excellent wifi and very comfy bed.

room is next to the laundry -the room vibrated when the washing machines where running -through the

breakfast table was cramped and had to share with others

wifi didnt work in room

the breakfast was superb; the evening meal was excellent

comfortable and the room was big for a single room everything was so clean and very nice and the breakfast was

laundry on floor in corridors this should be put directly into skips not on carpets high infection

swimming pool very clean and with sauna and steam room

the pool and gym facilities are a bonus and parking is easy

good breakfast, good location spacious room, very good wifi

from the parking to check out was perfect

the bed was comfortable. clean and lovely and quiet. great bar ! close to the piece hall

location with parking for an event at piece hall

i had a late check in and the young lady behind the bar was very helpful and very friendly

great location, great for parking, food very good.

friendly, ample parking, 10 mins from centre of halifax

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

bit disappointed with the sofa bed for comfort & only a thin single thin duvet for kids too share

all round very high standards maintained, fantastic gym and swimming pool

they ve got gym facilities and the area is really beautiful around the property

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

wifi is a bit frustrating as i needed to keep re-signing on each time i switched my phone or ipad

the ev charger was the highest price ive ever seen

we met a group of friends in the stables bar and had a great time

we appreciated the free parking

always parking available

wifi is fine

free wifi and on-site parking

staff were lovely. fast wifi. good breakfast. free parking

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

the staff must have been using the laundry room which was above our room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

no facility for early check in

maybe to have a single bed instead of sofa bed. tv to have kids channels

very clean, excellent bar area and reception. the staff were very friendly too.

the view from the room was great and our daughter was impressed that there was free wifi

good breakfast and bar service

was next to what i think might have been the laundry or cleaning station so was noisy early in the

i was also very grateful they could do some laundry for me (it was only five pounds charge)

laundry room

door to laundry room and drier still going at 11pm

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

nice little pub around the corner, with reasonably priced food. late check out time.

breakfast was amazing... confy beds... we always stay at this hotel

good wifi

of our 3 rooms experienced internet issues which resulted in no tv and sketchy hotel wifi

staff were exceptionally friendly and the breakfast was amazing

breakfast was well stocked, good quality, relaxing, not rushed and the breakfast / bar area is very aesthetically

wifi was fast

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

room service & comfort and security of the room.

nice big rooms, very clean and comfy, good gym and sauna. very friendly staff

the food & drinks in the bar were amazing

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

wifi blindspot in room - worked fine elsewhere in building.

location, views, facilities near by, sky bar, restaurant, excellent service, room

bath) and a sitting area by the window, medium-size fridge with gratis water, kettle facilities, wifi, and a

arrived late from a busy day and the only item available on the room service menu was sandwiches

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

excellent location, the friendliest staff. fabulous setting, amazing rooms. great room service!

wifi connection was a bit slow in the evening.

bar not very inspiring. more choice on room service would be good.

comfy bed and pillows. cosy bar and lovely room.

it was great for parking a lot of spaces. the bed was comfy and the food was lovely.

very well located hotel and lots of (free) parking

wifi was non existent in our room -and we were working for part of our stay

friendly staff large open space room very spacious good priced bar very clean all rounder

to have a burger in the evening as a room service order, they were busy and had run out, so chips and a salad

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

wifi unpredictable

service was incredibly friendly and helpful, the stay was peaceful, relaxing, the wifi worked seamlessly, the

very comfy room, great bar and facilities.

car parking, no laundry,

no laundry service.

there was no phone in my room so went down to reception to order room service

beautiful room location excellent didn't have breakfast to expensive

room service was nice

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

it ouzes class with the decor, quality and spaciousness of the rooms. breakfast was excellent.

no wonder the bar was

the phone to call down for room service didn't seem to work either

bed extra comfy breakfast wonderful...excellent food steak in restaurant superb

wifi in the room my son enjoyed, good value for money & great location

the leisure facilities and gym were great

decent gym facilities for a city hotel

only complaint and it s a mild one at worst is that in the entryway of the hotel next to the gym there was a

great location, the food for breakfast and evening meal was excellent. fab that kids eat free

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

we had a late check out

i was tired with a headache when i arrived so i opted for room service

the beds were so comfortable we slept in the onsite gym was small but

breakfast and room service fantastic

very expensive laundry services

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

24 hour room service was a bonus and the location was amazing within short walking distance of everything

a great experence, nice view over the square, breakfast rocked and they are really pet friendly, my chow has

there is a restaurant on site and laundry services

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

location, staff, comfortable, f&b, laundry facility

laundry room, decent gym

guest laundry is used by hotel staff to clean their cloth

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

placing rose petals and balloons on the bed with a congratulations note

the only thing was room service charging an extra 5

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

a birthday celebration and the staff gifted us complimentary drinks and dressed the bed in rose petals

staff were very accommodating and helped to suprise my wife with petals, chocolate strawberries and balloons

room service excellant and good food

the room was lovely with a rose petal heart on bed ( for our wedding

free wifi

room service was very prompt and efficient

i didn't hear anyone else in their rooms and i even ordered drinks from the bar via room service and it arrived

fast free wifi

placed our breakfast order the day before however night porter did not collect card for room service

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

that it is pet friendly

more cushions in the room, wifi was poor had to use my phone hotspot

free wifi

rooms were clean with good wifi and good tv options

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

short walk to the main city center shops and bars

wifi was poor

they gave me a 1pm late check out on request

we where there for two nights and housekeeping did not changed towels. more bar staff needed.