wifi a bit intermittent

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

we also have breakfast included in the room price which is well worth it ,eggs cooked to order and a lovely

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the food is lovely, available until late and the breakfast is fabulous, so much choice in a really welcoming

this break was just what we needed after a stressful christmas and we were relaxed, even with kids

the pool and gym facilities are a bonus and parking is easy

the kids absolutely loved it

room is next to the laundry -the room vibrated when the washing machines where running -through the

and the breakfast was

limited off road parking bathroom a little tired

wifi in rooms great great food but expensive / quantity

our breakfast the next morning was excellent too, with first class service and the best breakfast we

and he works 24/7 to maintain his impeccably clean bar

great location, great for parking, food very good.

the bed was comfortable. clean and lovely and quiet. great bar ! close to the piece hall

cosy little bar and restaurant serving a good range of tasty, homemade food

character, great choice of tv available via now tv, staff super friendly and helpful, plenty of parking available

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

the beds were uncomfortable,unable to provide extra bedding for kids

very loud uncontrollable kids

literally has everything, gym, swimming pool, bar, sports bar downstairs with a very nice and lovely barman

wifi in my room was very poor. wouldn t have been an issue if i hadn t been needing to work.

laundry left lying around in breakfast area

at night pipes were banging, kitchen was loud and noisy

room service - no clean cups

free wifi which was a bonus, yes i would stay again

enjoyable stay close to town centre nice breakfast

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

bar with a good range of drinks,great location and a very good price for the room considering the

friendly staff, lovely modern bar didn't try food so can't comment on that

wifi was free for guests and quite good speeds

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

parking was a little right especially the disabled spot to get out of but there was plenty which is

he really took are of us and gave us room quickly as kids were crying and tired

nice room, great little bar and restaurant. staff were so helpful

and laundry room next to my room dryer

had booked an early check in

early check in friendly staff good breakfast

good parking

it has an amazing restaurant attached to it and the bar area and breakfast was perfect

5 hrs to check in as no laundry available

breakfast was lovely and also the room service

thing room service meals very poor for the price

no back up provisions for food due covid whereas other hotels provide room

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

room was wonderful and clean, early check in was no problem for them

wifi - slow - other than that, no complaints

great staff, nice room, good wifi

no wifi

the late night bar for guests was a bonus

the narrow lane access is blocked in one direction by street parking

location nestled in a beautiful valley room was beautiful, outside bar area was great

the breakfast was wonderful

bed was big and comfortable, the shower was lovely and powerful and the breakfast was fantastic

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

all was very clean and staff were very helpful. breakfast was first class.

wifi was a bit spotty, and the heated towel rack in the bathroom was so hot that i burned myself on

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and

bar staff friendly and fun

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

also, room service was excellent as was the quality and cost of the food

room - comfortable and quiet with a good breakfast

good - parking, wifi, breakfast, cleanliness, facilities in room, value, friendly and location.

good and big rooms, comfortable bed, close to city centre, very good breakfast, very good food by room service

particular praise to laundry service - super soft towels

fridge as advertised no wifi as advertised , and the breakfast was disgusting i have stayed in a few places

we couldn t believe the size of the room, having your own fridge, en suite, tv, room service, tea and coffee

good breakfast

off street parking was also extremely

i arrived to heaps of laundry piled up next to my room, though it was moved

dated in need of a refurb, small bedroom for a double, with very small bathroom but the worst wifi i have ever

wifi internet was not working and the desk wad not

we were offered room service though but that was charged

wifi poor

just some problems with smart tv wifi which we reported

clean, modern suite, room service was very good, staff at reception were super.

s not much to fault, value for money was suburb breakfast was excellent, and customer service was amazing

we had one day without wifi

lovely, healthy breakfast with a good choice of items on offer

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great

the bar. parking

nice bar area

disabled car parking.

location, easy parking, good room service and wifi

for dinner i had room service and it was not great

free wifi, but very slow. was better off using my own 4g

wifi was a bit slow had better luck with my phone.

car park very big and free parking

wifi required you like on facebook and twitter etc before access. no nees for that.

laundry service or machines for self laundry

it was my first trip away with three kids and they made the experience so much better

free wifi and nice showers with really friendly helpful staff

not to like really with the exception of the scrambled eggs at breakfast which are truly awful

having to wait for the breakfast items to be brought out of the kitchen

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry piled outside of doors difficult to get in.

laundry on floor outside elevator throughout stay.

went to the effort of giving us some help with the remainder of our stay including sorting our late check

service at the restaurant was a little slow elsewise breakfast was great and room service was great

brought up anything we needed through room service not matter what time

i couldn t actually get onto the wifi

no room service or mini bar

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

wifi was excellent in the bedroom

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

car parking available, good food and entertainment available

backwards to ensure your stay is comfortable, it has been under new management for 3 weeks the bar is fully

friendly staff, comfortable bed and plenty of parking space around the back

good parking. very comfortable bed. good tea/coffee provisions. friendly host. spacious room.

laundry service available with an iron and board in the room

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

) as i wanted to order room service but have an allergy which is a bit awkward

room service charge was too high

we liked the fact that there was ev charging and that the car park had cctv and security gates

building is a beautiful sight as you approach and the bar restaurant area is cozy and welcoming

parking exactly outside

was amazingly friendly food was fantastic and we chatted with the locals in the bar great

nice traditional bar area with open fire and tastefully decorated separate dining room

the olde world appeal of the pub .the staff where very pleasant and helpful. parking great

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

great wifi

room service a bit pricey for quality provided

location close to a650 for a fast commute comfortable room with a view lots of parking excellent wifi speed

the massive comfortable bed, iron in the room, the reception staff were available all night, free parking,,

the bar it's self was great with a lovely bear garden out back, and the staff and locals were all very

with a communal kitchen with cooker, fridge freezer, and microwave

clean facilites . well decorated and a bar downstairs.

car parking isn't secure

the bar stayed open late on the saturday i stayed

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

when am traveling with kids i prefer a bathroom tub instead of shower, it's not good for the kids

room was clean and bathroom excellent, the customer service was second to none and room service and food was

i couldn't easily see any marmalade for breakfast otherwise perfect.

so far and the staff has been superb every time both to the humans in our group - parents and kids - and to our

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

car parking

parking

pet friendly rooms

was top notch and nicely presented, the range of toilietries in the bathroom was really good, the parking was

nice, peaceful surroundings and easy parking

was really clean and bed was comfy too, really enjoyed the breakfast and it was lovely and the bar was good too

plenty of secure parking

the grounds were extensive and well maintained and there was plenty of convenient parking

good wifi amazing rooms, good food and friendly staff

lots of parking very quiet room very spacious

no wifi in the room

bedding made for the kids for the first night, had to improvise with sheets and put the sofa bed / cot together

wifi worked well with no issues

there was no cooked food available or bar/room service

free wifi and connects so quickly and works so fast

great breakfast choice my kids loved it. lovely room great stay

all this followed by a late check out and the staff allowing us to leave our bags until later when we collected

lovely bar staff, very helpful.

everything from room to breakfast top top notch

no laundry, definitely a problem for people planning for long stay.

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

bed very comfortable and room very clean, room service was great, clean towels etc

breakfast is perfect and the room is clean

emailed before we arrived about possible early check in - they replied super fast to say that as people vacate

the swimming pool tiles and shower area is a bit dated and old

only minor quibble was that the gym was sometimes a little on the warm side and could have done with some air

i had asked for an hour early check in

room service menu and lack of availability

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

we booked an early check in and everything was perfect

we also had late check out

looks like a kids playground with people talking so loud like they re in their homes

comfy beds, late check out, lovely bar area and food polite staff

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

everything fabulous bar area great large bedroom

which i was worried wasn't child friendly; but they were and the staff were great with the kids and getting us

room was clean with lots of extras included, didn t realise the spa and sauna were included so will deffo be

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

late check out, warm cookie on check in. very comfy beds and access to iron and ironing board.

shower, wifi, breakfast, efficiency, brilliant staff, great location, the canal & located places to eat etc

gym

requested and needed early check in

free wifi and on-site parking

didn't make use of the bar or breakfast, sadly

always parking available

excellent location and good breakfast. off road parking, helpful staff

first when i requested a early check in at 10 am ( a 17 hours flight,

quite a lot of noise from bar, other guests & laundry room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the staff must have been using the laundry room which was above our room

the room was right under the laundry room, at the back, past the

30pm so couldn t put kids to bed

nice relaxing bar area

beds are comfy and pets are allowed

location breakfast room

we were offered early check in upon arrival because the room was ready, and we were upgraded free of charge to

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

laundry room

door to laundry room and drier still going at 11pm

i was also very grateful they could do some laundry for me (it was only five pounds charge)

it was situated next to laundry room