wifi and netflix not working, we were given access to a mobile wifi which was extremely unreliable

breakfast was good, but selection was a bit minimal

thank you for that and the breakfast was exceptional so and all round excellent experience

at breakfast the young lad who took our order couldn't do enough for us

breakfast was excellent

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

good room service

breakfast was delicious and layout very cosy

and comfortable breakfast was exceptional nothing was too much trouble as you could even have room service which

also, room service was excellent as was the quality and cost of the food

particular praise to laundry service - super soft towels

was very comfy and clean, staff were wonderful, very friendly and helpful, plenty of off street parking, building

could not connect to the wifi, not a big issue though

early and ate on route , warm room clean and very comfy bed , maybe have biscuits and water for kids as they

narrow access to parking area.

and laundry room next to my room dryer

cheaper bar lol

r 1215) and when we arrived before then there was a really lovely young girl on

cereals and fruit juice great that had choice of eggs nice touch having bible in rooms with the kids

love the room service too from the italian next door

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

more cushions in the room, wifi was poor had to use my phone hotspot

bar area had a nice outlook over the countryside

room service. staff was so nice as it was our anniversary

although the gym was small it had ample enough equipment to use

the views were breathtaking, plenty of parking and very quiet

lots of parking too

food we had delivered by room service could be better

easy access from motorway, plenty parking spaces

drinks at bar was a little pricey, and the wood work could do with tidying up etc: stair rail, doors and

very convenient and breakfast included and it was halal too

wifi in our 3rd floor room was very 'hit and miss'

we ordered room service when we got the only to be asked to come down and collect it as they were busy

wifi password didn t work, wasn t in room enough to be a problem

wifi a bit intermittent

laundry on floor in corridors this should be put directly into skips not on carpets high infection

there was no wifi

we asked for late check out; again this was no problem

breakfast buffet has an amazing choice and is super quality as are evening meals

lovely hotel, great value for money, room very clean and comfortable, breakfast excellent and freshly cooked

room is next to the laundry -the room vibrated when the washing machines where running -through the

room was far to small to carry a 12 supplement for a pet.

the rooms felt a little tired and the wifi was next to useless.

breakfast table was cramped and had to share with others

wifi in restaurant not good

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

all items were available from the dinner menu & room service was incomplete but was

breakfast in the morning was excellent, again really tasty & definitely local sourced food

breakfast, good evening meal ,brilliant beer, reliable wifi, tv, decent coffee provided in the room

breakfast fab, location excellent

pleasant staff very helpful nice quiet location plenty of parking

check that their wifi is working

she really was a pleasure to meet, the accommodation was so clean and comfortable and the bar was very cozy,

some background noise from the bar but finished by 11.00.

i had a late check in and the young lady behind the bar was very helpful and very friendly

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

traditional village pub friendly welcoming staff large rooms comfy beds great facilities free parking

we had a drink in the bar and the owners were so welcoming and friendly

cute little place, lovely bar with good selection off drinks and food. room was comfortable.

we would have liked to just sit and relax but sadly the bar was closed for the night so we had to go back out

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

good wifi

the wifi went off every now and then needed a reboot

friendly staff, lovely modern bar didn't try food so can't comment on that

bar tenders friendly simon good with customers made an effort to speak and mingle with the wedding

the food, the parking, the staff, the feel.

very professional and accomplished bar staff, who could do brilliant cocktails

great breakfast nicely cooked and presented

all was very clean and staff were very helpful. breakfast was first class.

laundry left lying around in breakfast area

free wifi which was a bonus, yes i would stay again

the bar was a bit small

comfy beds, generous breakfast portions

said breakfast was included but kitchen was shut very load snoring sleeper in next room

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

we needed an early check in and were able to get into our room at 11

poor room service

wifi slow at down loading. parking was limited.

wifi - slow - other than that, no complaints

wifi was slow and inconsistent

good parking limited options on the evening menu (christmas menu only)

plenty free parking- good areas around bar to

asked for room service and was refused

good wifi amazing rooms, good food and friendly staff

very poor wifi signal.

if you like the whole cath kidston thing, book room 11 (though it is, as described, very small)

the bar staff served us a drink when we returned late from a concert and, despite it being late and

location nestled in a beautiful valley room was beautiful, outside bar area was great

great location and included free parking. staff were very helpful and good food cooked fresh

wifi in the room wasn't brilliant and very few electrical sockets.

location is fabulous and the bar was lovely a cosy with an open fire

there is plenty of parking space

we were made so welcome by tony and james the owner and the bar staff are all friendly and polite

i have pet allergies and assume there are pets somewhere as i had a little trouble breathing

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

delicious and generous breakfast bar open until

parking was great as they have an overflow which they lock at night, but will always open if you

staff, free wifi

i arrived to heaps of laundry piled up next to my room, though it was moved

the spa facilities are first rate

pool is small

for room service, which was resolved and very nice meal delivered to the room

parking for car was good and room very clean

5 hrs to check in as no laundry available

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

dexter the bar and restaurant manager was another member of staff that went over and beyond for us, he was

room size. peace and quiet. bar and food availability. 12pm checkout. friendly staff.

and also to the two guys on the bar - i think one was called john-paul

bar and restaurant also very good

poor wifi at night and early morning. people walking around in their pyjamas

nice bar area

poor wifi coverage and connection

very comfortable room and bed, splendid restaurant choice for dinner and breakfast, ample on site parking,

nice area everyone was friendly, room was spotless and bed very comfortable and no noise from the bar downstairs

limited off-street car parking

the kitchen is a bonus as you can prepare a meal there

what more could you ask for hot shower kitchen ideal for contractors

parking full equipped kitchen with free tea coffee milk

can t wait to visit when the spa opens next year

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

the wifi wouldn't work, my phone said i was under attack, had to use 4g

shower with kids.

a wedding on that turned out to be loud screaming kids running around knocking on doors till the early hours

allowed pet to stay with us

the sofa bads wasn't comfortable for my kids to sleep

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

the wifi inside the room have to be improved.

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

not working bar and restaurant closed only food available was what was on room service ordered cheese burger

laundry service or machines for self laundry

the free hot drinks in the evening, and great wifi

it was my first trip away with three kids and they made the experience so much better

and friendly staff, breakfast was amazing, kids loved

it was my first trip away with three kids and they made the experience so much better

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

bathroom sink 2 high for kids

as an unexpected bonus there was a fantastic gym in the building and i spent an hour in there in the morning

setting beautiful property and grounds, plenty of parking great food and and a lovely welcome from staff

breakfast and room service

good breakfast. pleanty of variety. kids enjoyed it.

no wifi reception in the room

friendly and helpful staff. nice bar area. excellent full english breakfast!

laundry service available with an iron and board in the room

breakfast served as 'room service' due to corona virus restrictions

beautiful and very festive nice bar area very clean

maybe better wifi. it kept dropping out. but it wasn't important for me

in the town only a few minutes walk away is a water feature kids can play in

the room that we were in did not receive wifi. we had to go outside the room to revive a signal

very clean. friendly staff. great breakfast

a grand selection of drinks in the bar too

lovely comfortable bar and great food ,breakfast excellent very nice staff

plenty of parking

all the laundry was very

quiet great beds late check out

excellent warm welcome. staff very attentive. decent food and pleasant bar with social area.

good choice and value for breakfast

no problems with the wifi

ve done with being in control of the heating in room as it was a little chilly for the kids

done with being in control of the heating in room as it was a little chilly for the kids

hotel, nice food, pleasant staff, nice location, great playpark for kids, and good views of saddleback moors

down for breakfast at 9 and was told the kitchen staff had left so no cooked breakfast

free wifi and location

large amounts of dirty laundry piled up in the stairwells

wifi didn't work

beds were like kids beds low down and every movement made it felt like you was going to tip the bed

so clean and great location. excellent breakfast available also

woken by someone else s alarm and then heard the person in the room above mine talking to her kids before 7am

i estimate i saved almost 50 in parking charges by taking the bus

wifi wasn't good either

easy parking very relaxed perfect rooms nice and big

lots of parking

receptionist tried to resolve by refund of early check in fee

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

lovely grounds and plenty of parking

hotel is very well run with ample parking and a good bar

the chap at the bar also very nice

10/10 and room service available