had all amenities required - including wifi

the breakfast was excellent

parking was good and there s a park opposite

the parking was very good

breakfast was lovely

the information book in the room says they have a laundry service but when i asked where the bag was i was told

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

i wouldn't have burgers on the menu in such a high standard restaurant) and it would be nice if bar snacks were

brilliant with or without kids, very clean and the food was amazing

the staff are amazing they went the extra mile for me and the kids

dirty laundry (sock and napkin) left on the hallway floor

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

the room was noisy from the laundry below and the room above

lovely spa facilities, pool and gym

30 kids running around and banging on doors and screaming, people in next room with a child didn't

plenty of parking and

wifi was very unreliable

hotel, nice food, pleasant staff, nice location, great playpark for kids, and good views of saddleback moors

kitchen closed at 9:30am for cooked breakfast.

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council

dirty laundry was all over the floor

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot

there are parking facilities and my room had en- suite shower bathroom

room where we stayed was noisy , i think the laundry room was next to it

always clean, great staff, having a laundry is a bonus.

laundry facility needs to be reviewed

great idea to have a customer laundry room

only food places no pubs but stayed in hotel bar which was fine

barr and restaurant staff were super friendly whilst being very attentive and professional

waited a long time for breakfast but fortunately it didn t affect our schedule for the rushcart

breakfast was a wide range of choices from full english to kippers to omelettes and everything in

easy parking and perfect location for exploring the

the room that we were in did not receive wifi. we had to go outside the room to revive a signal

can t wait to visit when the spa opens next year

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

wifi gave lots of problems and didn t always work

i stayed for 5 nights for work and was very comfortable, lovely little gym that had everything i needed

location, excellent customer service good food comfy clean rooms easy parking

nice breakfast - good choices, prompt room service (even after hours

laundry, wi-fi, breakfast

was mouldy and dirty, bed bugs in bed, only 2 towels in room no room service on second day no fresh towels

fee for the wifi no towels

parking is

but for our group it was cheap, but no luxury included a surprize to find you have to pay for wifi

parking was awkward

excellent suite room clean and comfortable. really nice staff. free parking ud83dude00

potentially quite high room service charge so didn t order in the

getting awoken by young teenage kids at stupid o'clock !

hotel clean throughout with bar onsite for convenience

great pool. fabulous gym. food was great

and comfortable stay & very good for the money with easy ample parking we stayed for my brothers wedding there

1, nice location 2, friendly staff 3, nice food 4, good wifi

comfortable spacious room with tea/coffee and shortbread

amazing shower, comfy beds and fantastic 24 hr bar and room service

very comfortable. lovely big bath. great to have a gym and pool onsite

key card, location of the restaurant & bar along with the facilities within the hotel such as the gym and pool

we enjoyed using the spa and we would certainly return to this

appointed spacious room, nice restaurant & bar & and fabulous spa area with pool sauna & steam room

there was room service but would you pay 5

bad wifi connection and had an issue with hot water- but that was fixed immediately

visited with hubby and 2 kids aged 15 and 9 coming to see a concert

negative i have is about the wifi maybe make it more known that wifi is only accessible if paid for as on the

absolutely no wifi access

no tea making facility in room uncomfortable beds no tv in room no good for kids

the bar staff were so good, susan and daisy. keep it up. great food, especially the rag pudding.

quiet. easy distance from tram. parking on site

the bar side closed early if no one on premises, but understandable, other pub, within 500

well stocked bar with good choice of wine and beer is well kept

very welcoming regulars in the bar too

pet friendly nice evening meal and breakfast nice spa bath reasonable price and quiet location but

plenty of parking space and dedicated secure dig tun

being such an old building and my bedroom being over the bar you could hear laughing and music

easy parking

everywhere very clean, friendly welcoming helpful staff, & plenty of free parking

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

everything, rooms where nice and big, very clean and the gym was very good!

whole experience easy check in check out good facilities excellent breakfast

room, pool, robes, towels, late check out

staff was very attentive and even upgraded our stay and gave us a late check out so that we could enjoy the

despite being extremely busy, the bar staff were polite and very efficient

breakfast except a guy walked into the dining area with his large dog which i find very odd and

no early check in option

and very spacious room, nice facilities gym and restaurant

gym was good, pleasent start who were very helpful

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

nice touch having a gym that was easily

only 1 thing that was a let down was the wifi and tv

is in city centre, exceptional receptionist at check in (sorry i don't remember the name), 24 hrs bar and nearby

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

hotel laundry was quick and efficient

room service was quick

perfect location. lovely bar area and the room was in great condition.

the gym was disappointing

breakfast was hot and well prepared especially during the early hours when it starts best time to

had to wait for certain breakfast stuff to be cooked as some were empty

the location comfortable beds polite stuff early check in

the room was excellent, nice big room with normal facilities for drinks (tea, coffee, tv wifi) and very reasonable

very impressed with everything the service was excellent and their was a good selection for the breakfast

laundry facilities

made it better if there where tv in bedroom and there were no bins to use in the bathrooms or a laundry basket

the room (apartment) was cleaned and tidied every day and there was a shared laundry i could use too

modern, comfortable and quiet room + functional kitchenette + tasty breakfast + on site laundry and gym (with

location, excellent facilities including guest laundry

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

allowed a late check out

we liked the bar area but we didn t eat there

lovely welcome and actually accommodated an early check in

property with animates such as bar, restaurant and gym

to drop off our luggage and was given early check in which was absolutely fantastic

was very inexpensive this was a huge plus and also gifted my husband and me a free drink at the bar for the

had to pay 10 pounds to do my laundry and i didnt like that

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more

rooms smell like wet laundry, the bedding is rough and the beds are hard

bar snacks available, not a huge choice but adequate and again hot

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

staff refused to let me leave a bag of clothes at reception for collection by laundry service

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who

is no refrigerator in the room, no ventilation in the bathroom and no laundry service available, they said

but instead no one anywhere in the hotel had access to a facilities or clean laundry cupboard

noise from slamming door (the laundry store room was opposite our door

problem with door keys, weak wifi internet, no laundry service

bar no restaurant no a/c toilets locked due to vagrant drug no microwave to kitchenette

no room service

your in the heart of manchester too not far from public transport and lots of bar and restaurants within walking

the gym is small but does the job

nice little bar behind reception

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

nice cosy bar and restaurant with good prices

it would have been more suitable for kids on a disney trip

in is at 3pm and you have to pay £10 to check in early, presumably even if a room is ready, which made no sense

cleanliness excellent free wifi which is a plus

the receptionist added late check out for free when we asked (should have been an additional 10 per hour) (

the wifi signal is really strong so i could get plenty of work done

great staff and location early check in was available for free

the bar was classy and friendly; the room was spacious and uber cool; the breakfast was amazing - so

noisy, sounded like the rook was above a busy laundry room

i do think in with the price the soft drinks in the mini bar such as tiny cans of pop & bottled water should

wifi in the room seemed to work only if the tv was on

location, parking, breakfast

hotel with beautiful clean room staff couldn't do enough for us the sterling bar is a wonderful treat make sure

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

noisy with bin or laundry collection at 7am

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

that checked us in was very helpful but when i went back a few hours later to book breakfast and spa treatments

good location couldn't fault it bar was good and room service was quick am

mixed messages about early check in. areas look outdated. reception had a bit of a smell.

the bar prices were a bit expensive otherwise no complaints

ordered room service for breakfast & we asked for it to be delivered between 9:45am & 10:15

the staff were fabulous and informed us of the early check in deal

ice creams on arrival while waiting for checkin, given 50% off drinks voucher in hotel bar as we booked through

laundry service is provided by an unreliable third party and the hotel is no help when the third

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

but it was about early check in and late check out, which they took care of in person, free of charge

early check in was a bonus and friendly professional staff

there was a nice bar built on to the hotel and the hotel was really central

we came after spending a week at the lake district so had 2 bags of laundry

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

bar manager spoke to us each evening and enquired about our

room service breakfast was amazing

room service menu did not have many vegetarian dishes. would have liked more choice.

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

wifi in the rooms, breakfast should have more fresh veg available for the money we paid, the iron

i ordered room service, my drink arrived opened, poured into the glass

location and liked everything about the hotel, staff great, bar really relaxing and breakfast very good

the wifi was restricted so it was a pathetic excuse for one and the lights in the room were all

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

the bar area

wifi connection was terrible

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors

decor is funky and the view from the bar is fab

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

extra fees for early and late check out. £20 for car park is a little high.

that there was a gym i could use. i liked how clean it was, and offered tea and coffee.

we didn t use the extra room at all, as it was not connected, and i couldn t leave my kids alone

wifi didn t work - but it didn t spoil our stay..

friendly, the room was beautiful, i just wish we had more time so we could have used the infinity pool & spa

spa is a real unexpected city

the drinks in the bar were expensive

sauna wasn t working. room service never came to collect dirty plates afterwards

no wifi in the rooms

really appreciated the early check in and how friendly the staff were

hotel, great staff & service incredible value for money and the room service express menu was unbelievably good

we ordered room service and the gentleman that bought it was lovely and the food was outstanding

was nothing we didn t like about the hotel, only to remember for future reference the rooftop bar doesn t

com to visit before christmas but both of us were sick along with our kids, booking

the detergent for the laundry has a very strong scent

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

great facilities, well designed hotel. big plus was having a laundry in the room

great plus being able to do my laundry and dry it in the room itself

staff were friendly and room service was very quick too