was uncomfortable; not sure if there was wifi - certainly wasn't told about it, or saw any details about it

bedding made for the kids for the first night, had to improvise with sheets and put the sofa bed / cot together

car parking easy, grounds are well kept, hotel is clean and tidy, i stay in a lot of hotels all over

lovely setting in. great location very clean. great breakfast good parking lovely gardens

very friendly staff. nice neighbourhood for walking the dog. good dinner and breakfast.

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

friendly staff,clean comfortable room with free wifi,wonderful building near to great bars,restaurants etc

in it the tacos which were soggy and covered in coleslaw and mayonnaise with chicken bites that kids would have

there was a real comfort level the utilities were great, coffee, toiletries, wifi, iron, hair dryer etc

fee fast wifi

their room had ample space & 2 sofa single beds for the kids

parking, polite, helpful staff, spacious clean comfortable room

one day room service forgot to leave some milks.

also there was no room service ( we asked and the chef said he was busy feeding 500 people)

big rooms and pet friendly

we were fuelled by a wonderful breakfast - all cooked to order - full english, but there were cereals, toast

staff very welcoming and friendly throughout our stay. breakfast delicious, surrounding amazing.

nice view from our room, plenty of parking.

staff were really welcoming, friendly and lovely to talk to: luke at check-in, teighan behind the bar as well

great location, excellent parking, small friendly lounge with a lovely coal fire great food

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

breakfast plentiful and bar area spotless

laundry service available with an iron and board in the room

as the day progresses the car parking facilities fill up and it then become some what of a free for all to find

were a few bits of flower petals on the floor and bits on the bed and a cobweb but other than that nothing

in room was hit and miss- not good enough to stream (for the kids), adequate for checking local area out on

wifi in room 231 (?) not great. didn t mention anything to them though.

was next to what i think might have been the laundry or cleaning station so was noisy early in the

laundry room

it was situated next to laundry room

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

door to laundry room and drier still going at 11pm

laundry service or machines for self laundry

having to wait for the breakfast items to be brought out of the kitchen

loved the free wifi no buffering and the room was big for my liking

would be great if there was an alarm service as our alarms didn't go off and we missed breakfast

the bar stayed open very late for us which is always good when u have kids with you

this is one of my pet hates

the area it was located in was basically a trading estate with no good walks for our pet dog.

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great

breakfast was perfect, the meals lovely, the happy and friendly staff, good parking ,exceptional overall

very comfortable room and bed, splendid restaurant choice for dinner and breakfast, ample on site parking,

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

bed, good shower and toilets, good wifi, quiet even though it's a function hotel for wedding

clean room, free parking, nice stuff.

is plenty of parking with cameras outside

5 hrs to check in as no laundry available

room service and paid 3

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping

we ordered room service and excellent service again would certainly

room size. peace and quiet. bar and food availability. 12pm checkout. friendly staff.

great location and included free parking. staff were very helpful and good food cooked fresh

we liked the location, the decor, and the lovely breakfast.

breakfast was excellent

type of hotel, away from town center, good safe parking, very clean and great staff, very welcoming and well

wifi was a little intermittent when busy and didn t work in the room, but it made the stay even

nice but it is advisable to prebook as spaces for treatments are limited, and even use of the pool etc

staff, clean & comfortable rooms, location very good with free car parking by abbey with hotel pass

poor wifi

spa was lovely and relaxing

devonshire spa so lovely

no room service or mini bar

late check out at 12pm was also useful

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

breakfast was a joke, a few small boxes of cereal for kids to choose from

car parking was easy and secure

laundry left lying around in breakfast area

comfy beds, generous breakfast portions

only one member of kitchen staff made an

the bar was a bit small

well-equipped, clean hotel with excellent wifi and friendly staff happy to recommend local pubs

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

poor room service

patchy wifi

bed was very comfortable. room service was prompt and the food was of a good quality.

great staff, nice room, good wifi

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

bar with a good range of drinks,great location and a very good price for the room considering the

staff were helpful and friendly, and the bar was nice and relaxing

wifi worked with no issues

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

no laundry facilities or bike hire

swimming lessons were taking place in the pool when we were there, that bit wasn't so

swimming pool was ok for the kids for an hour

we then retired to the bar to a friendly welcoming atmosphere

location with parking and very quiet

no wifi in the rooms

pleasant staff very helpful nice quiet location plenty of parking

i had a late check in and the young lady behind the bar was very helpful and very friendly

character, great choice of tv available via now tv, staff super friendly and helpful, plenty of parking available

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

only down side was the parking as the sports centre seem to take up a lot of the spaces

love the discount voucher idea if you don't have room service

the tv home menu displays all of the hotel services inc the room service however it doesn t show all of the

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

me and my children loved the spa pool

everything about the hotel was lovely. very friendly staff. gym and pool were a bonus!

breakfast was great, the rooms are spacious and nicely designed

i arrived to heaps of laundry piled up next to my room, though it was moved

room service not available for the bride and bridesmaids

we were offered room service though but that was charged

lovely staff, great room, and the gym and spa are superb

still got to use pool and sauna

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

rooms lovely, staff very helpful, parking good, great location

we appreciated the free parking

it clear where we could park round the back of the hotel - we were confused which part of the parking area might

quite a lot of noise from bar, other guests & laundry room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the room was right under the laundry room, at the back, past the

the staff must have been using the laundry room which was above our room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

great breakfast choice especially eggs benedict spa room well worth extra

we had our evening meal in the restaurant and it was delicious as was the breakfast

we loved the bar area and restaurant and our room was a good size with great shower room

the breakfast was pretty good ud83dudc4d

ordered room service, served a bottle of red win in a bucket full of ice

for my venue, clean, comfortable, reasonably priced, wifi well positioned tv with excellent choice of channels

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

rooms cleandaily and room service was available

45 a night with breakfast ud83dude0b absalute

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the spa facilities were fantastic especially on a hangover

comfy beds, pool and spa facilities brilliant, nice bar area and choice of drinks modern and

lack of disabled parking spaces also no handrail to car park down the steps

great location, very nice room , parking free, excellent breakfast, and taxi into town easy

room is next to the laundry -the room vibrated when the washing machines where running -through the

wifi and television could be improved.

comfortable and the room was big for a single room everything was so clean and very nice and the breakfast was

the rooms felt a little tired and the wifi was next to useless.

wifi dodgy in courtyard room

i traveled and stayed with my 3 kids

the breakfast was very crowded and few tables were left

great breakfast choice my kids loved it. lovely room great stay

wifi fast, shower was lovely

you went out of your way to make our stay the best and overly succeeded, loved every minute n the kids had the

well presented ground floor reception, bar and restaurant

bar staff friendly and fun

bar had an excellent choice of beers and lagers, and the food was delicious

of parking

lovely hotel, really nice staff and great location. brilliant parking. breakfast was excellent

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

laundry service is inconvenient

pet friendly easy to get out for the dogs calm for a saturday bed was comfy

everything, breakfast was bang on. friendly staff.

got a complimentary late check out

swimming pool,sauna,steam room and jacuzzi were very enjoyable

spa small but lovely and clean

close to city centre, breakfast was lovely and very friendly staff!

had to do a conference call from my laptop in the room and the wifi dropped 4/5 times, and alas my hot spot

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

location, room, gym, parking, all round good, will stay again

room service

gym was well equipped, with a sauna and steam room also

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

wifi could be a bit stronger too as it disconnected in certain areas of the room

quebecs, and have stayed here many times over the years for a quiet night of luxury away from the kids

late check out, friendly helpful staff, cosy bar with champagne by the glass, close to some great

amazing breakfast had great room service - nice food served fast and hot

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

large rooms, modern, clean, central location and good wifi

also opted for late check out via email which was very handy

i paid for early check in and when i arrive at 11am, the staff immediately brush me away without first looking

loved the early check in

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

sky/wifi/champagne room/cocktail

pleasant bar area

wifi unpredictable

car parking, no laundry,

no laundry service.

we requested an early check in which was not observed

the breakfast was delicious

many cardio machines in gym and not enough free weights

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

location was convenient, room was fairly spacious. late check out was good.

ordered room service which was really nice, even order a takeout

good location, friendly staff, allowed early check in.

had to downgrade to add a kids bed