the room was very cool with the ice machine, fridge and laundry basket.

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

mc donald's in same parking lot, so it was fine with us breakfast was not included

location, easy drive to mystic lake casino.

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

waiting for towels until the next day because laundry was not done

the laundry room was very dirty

laundry hanging from balconies

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

not sure if they don't do laundry or what

nice large lighted parking lot

great location for mystic lake casino events! front desk lady was hilarious so fun

my kids an i enjoyed the pool, but on our first stay, i found a screw at the bottom of the pool that i

nice pool and hot tub. there was a fridge in the room. free wifi and breakfast

not a thing. we asked for room close to pool and we got it

breakfast sucks

said they are pet friendly

pool was awesome breakfast was very good lots of choices would stay there

pool was awesome nice for the kids

it s close to mystic lake casino

asked for the quietest room and got one that backed up to the guest laundry and ice machine

we did christmas shopping while we were there, we drove to the casino, etc

the gym and pool looked nice (didn't have time to utilize them)

gym was open and very nice

provide a good breakfast

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

breakfast was great! my kids had a lot of fun!

rooms are large to fit 2 adults and 2 kids

breakfast food was great, the room was very comfortable

great breakfast choices and the attendant was very conscientious about keeping the breakfast area clean

laundry is more experience than that at best western

great breakfast because they offered gluten-free muffins and bagels.

continental breakfast/no wifi/television keep loosing signals/no shuttle

the hotel was clean, friendly staff and decent breakfast.

the pool is nice, but it’s very very very small and very loud even with two kids in the pool.

great location. not busy. microwave and fridge in room. laundry facilities available.

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

and employee was so loud dog laundry at midnight

very friendly staff. breakfast had many good options.

friendly and accommodating staff- always made sure the pool was open early so could swim before going to craft

impression, was the back parking lot had 4 or 5 junk vehicles that either had flat tires or jacked up vehicles

in the room, limited parking, light switch out of the wall and unable to close curtains to block out the light

the had a gym, vending machines, even some old arcade machines

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

kids enjoyed the free breakfast, would like signs for nut allergy alerts

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

breakfast is always make your own waffles (which i love) rooms are always clean

bed was comfortable... good breakfast

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

person walking around in parking lot when we got there, late that night and in the morning when we left

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

allowed early check in. assisted with tv

the air conditioner was awful. no laundry room

the wifi is the strongest on the front desk when you move inside the property there is almost no

we did not have time to check out breakfast, chaska is an interesting city and i'd love to visit again

the outside was dirty. no pool. no extras. very minimal breakfast.

breakfast is pretty sparse and there's no place to sit if someone else is using the one table

sounded like laundry spin cycle

only one ice machine. hotel looks dated, no laundry soap.

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

though there were corona virus restrictions regarding breakfast, a bag breakfast was furnished and had a good

great breakfast. comfy bed

laundry room in the main building was nice , staff were very nice

pool was closed and it was hot!

floor strip across the carpet to the kitchen tile is too high and difficult to get over with a wheelchair

the pool was tiny

have used a little more variety with the breakfast menu

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

very helpful, breakfast was good. pool open until 11pm, it was amazing!

part of the experience was dampened by the obnoxious kids across the hall, too, so it may be better a different

pool a little small

rooms are big for value. having a kitchen area helps out with kids. shower pressure was awesome.

nowhere did it say anything about an extra daily charge for pets

pet friendly is always a plus!!!

didn t have kitchen knives, paper towels, dishwasher, dish soap, dish drainer, garbage disposal, and pans

i would have appreciated some fresh fruit on the breakfast bar but not a big deal.

location, good and plenty of parking, safe

great - staff - food - location - breakfast - friendly staff

breakfast options were a little slim.

breakfast was very good and you was hot

maybe have some cheese with the eggs for breakfast

great location and breakfast, clean and so comfortable.

that they don t have a laundry machine s specially when you stay with a kids

microwave in the rooms and going outside to do laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

no laundry facilities

there was laundry, office area and workout

kid friendly. has a laundry room.

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

great location and the breakfast is amazing! kids loved the pool.

with our 2 little kiddos and the room set up was perfect, the pull out couch worked great for the kids, and we

pool

best breakfast of any hotel. large rooms.

to say what i don't like, it's that the swimming pool is too small

parking lot could have used a little more lighting.

clean spacious room, bathroom and having a kitchenette. great breakfast.

room was right across from kitchen and laundry room and close to front desk

requested no room service while i was there and i believe that was honored

i didn t eat the breakfast but it looked

the swimming pool was very clean and well kept

tvreception&wifi poor

in the mornings as the staff would come to work they would allow the door to laundry room to slam

had smoking area, good breakfast, laundry facilities, close parking

the breakfast was better then just good

the breakfast was wonderful enjoyed it very much.

check in service, pool and hot tub were great

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

the breakfast was amazing and all of the staff were friendly and welcoming

tight parking lot. extremely hot in pool area and very chlorinated .

decent breakfast options

parking lot on sides of building feels unsafe

it was also really nice to have a pool, hot tub, workout room, and laundry room

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

breakfast is great and having the laundry was really helpful

nice kitchen area with utensils and real glassware

wife and i really liked the full-sized fridge and other kitchen appliances in the room

side parking lot not plowed very well

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

staff were very mean and the shuttle was not running every 30 mins as stated.

the pool was nice and warm and the hot tub was great

we enjoyed the pool and the spa.

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

elephants upstairs & plows scraping the parking lot at 3 am = not much sleep

liked the cost of the stay, the ease of parking, the comfortable mattress, the omelet for breakfast was a winner

super staff, very clean, and great breakfast.

free laundry

laundry, breakfast and some evening meals

love the location close to normandale lake and having the free laundry facilities was really great

i also appreciated the free laundry machines and workout space

location, kitchen in the apartment, nice and helpful staff, laundry room

the guezt laundry took way more then the $2 it said it would cost.

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

i rested well as well as did my laundry

the laundry facilities weren't adequate for the size of the hotel.

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

it would just be nice if room service delivery could be improved

the parking lot was in dis-repair!

left before breakfast was open

clean, nice room, pet friendly, staff friendly

nothing for kids to eat

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in

best place i have stayed so far in minnesota, from shawn (the checking person) to the girl in the bar and the

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

fitness center was great - room service was excellent, excellent food, nice staff - i will stay

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

that they only had one laundry location

also, there were not enough parking spaces

we had a couple drinks in the lobby bar and felt like we were talking to old friends

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

reached out prior to reservation and said they could make my anniversary memorable by adding rose petals and

for over $--- the room was tiny and room service was insane

nice room quite great pool and workout room nice staff

my kids were complaining of the cold

room service is only open until 11pm

location and free parking

nicely updated hotel, comfortable beds, clean rooms, easy parking.

patio and restaurant gym pool all awesome

good wifi

clean laundry in the main lobby being folded

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

nice location to our kids.

breakfast close to early

though the pool was open, it was limited to 16 people

the room smelled like dirty laundry in the gym locker

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

we had an excellent experience and the breakfast was wonderful staff were great

there was garbage left in several areas, and despite requesting room service, it was never provided

and very comfortable nice breakfast choices fabulous pool and hot tub , hrs for adults a great

had guest laundry and a hot breakfast which was really good

laundry, price, breakfast, room size.

they also have a swimming pool, laundry facility and more

breakfast food ran out several mornings

soft beds, clean rooms, tons of breakfast choices. quiet location.

that it had cheap laundry on site and smoking rooms available.

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

room smelled like stale cigarettes and we got in late and there was a lot of traffic in the parking lot

very very slow wifi, even on off peak hours.

guest were hanging out at the front door smoking and drinking.

the pool area was nicer ucb m

close to the highway. always had a parking spot

a little would've gone a long way but a muffin and a drink is not a breakfast

friendly staff and the facilities were clean and the pool was awesome and all is well

spa wasn't hot. they billed me for my stay before i even checked in.

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

laundry component has been under construction for a month and not available for use so that is one

workout center and laundry facilities were exactly what i was seeking in my stay

would have been better if they accept cash payments and coin laundry that was my main problem

laundry onsite

it was a little cold for my kids and i

staff was super friendly, rooms where spacious the free breakfast was delicious homemade omelets and location

it was a little cold for my kids and i

a tradition that we go to this hotel for my daughters b-day because it has a great pool, awesome happy hour, a

breakfast selection, the gym facility, the shower in room 513- it leaked all the time, the cleanliness in the

chose this hotel because of laundry facilities- and no laundry

the room was never cleaned, the wall plugs didn t work, and we were denied the advertised airport shuttle,

room service the 4 nights i stayed, room looked over the pool, was noisy and lights stayed on day

access, and parking

everything beside no shuttle to the airport

it was also good to have access to the laundry

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

a kitchen included was very helpful after bringing back the included breakfast

they shuttled you in 5 mile radius so we used that perk to go to mall of america

clean. decent pool for the kids. hot tub was very hot.

i enjoyed the daily change of breakfast selections

the pool looked fun but by the time we returned from the mall it was past kid allowed hours

good location, nice staff, clean rooms and pool area, small but decent continental breakfast

great breakfast!! super easy check-in & out!

pool area bigger, hot tub

other guests with children had their kids running and screaming in the hallway after midnight, and no one seemed

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

i tried calling no answer. i emailed no response. i had a pet and needed my deposit back.

the rooms are spacious and clean, wifi is included and it's a great location

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

restaurant was a little fancy for kids (no ketchup for the burgers).

there was no room service friday, saturday or sunday

only king size bed left with my two older kids

our comforter smelled like pet urine and the host didn t believe me when we told here

room we were directed to had wrappers and dirty laundry all over floor

the laundry area was something else only 3 of 6 dryers were working

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

i also appreciated that it had a laundry facility onsite

laundry could have breed machines, laundry product out of order and no bar to hang clothes

parking lot was covered in ice

kids play area in the lobby was great. good selection at breakfast.

breakfast was very good

the lobby was nice, especially the gas fireplace

laundry could be improved.

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

breakfast was spectacular

super friendly, helpful staff. nice atmosphere. clean rooms. clean pool. lovely stay.

breakfast was excellent and the cook was very pleasant

no light in laundry area or soap available for purchase, not sure if the machine even worked

are spots on the towels in the room the light in the laundry room did not turn on we found a toy and the wall

great location, quiet room, nice staff, decent breakfast.

parking lot? broken car left on lot

not a great breakfast.

kitchen and also laundry

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and

free laundry and friendly staff. very accommodating considering the circumstances

the *free* laundry was very much appreciated

the area was great as it was near many stores. also enjoyed the free laundry.

this property does allow long-term residents and has laundry facilities

clean, guest laundry convenient, location good

50 in laundry in cash and receptionist could have cared less, no sign credit card only

could use a table in the laundry room

they pervided a laundry room

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight

the hot tub was relaxing and i'm glad i could do laundry

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

very close to the mall of america where we would be going and the indoor pool was great

the breakfast was awesome

pool and hot tub, rooms were clean and beds comfortable, coffee available, needed a clothes dryer

only need a laundry room to be absolutely p

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

used the laundry facility and put my money into the dryer and the dryer didn t start

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

and a laundry room

with kids, this is so incredibly helpful

loved that we had a front room/kitchen and 2 separate bedrooms so we weren't all stuck in one room together for

loved the pool area and the workout gym

my kids always love there

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

my daughter had to move bags of laundry and trash out of the way in order to get through

my kids didn't have enough time to cover all rides

$75 pet fee

called down to learn that we were above the laundry

pool water hazy looking hot tub not working.

the shuttle couldn t get to us within 1/2 hour though so they sent a lyft driver who was there in 3

only thing i had an issue was the shuttle was supposed to run at the bottom of the hour but sometimes it wouldn

very clean. comfortable beds. friendly, efficient staff. timely shuttle service as promised.

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

there is no breakfast

there is no gym and pool. the carpet was smelling bad and needed a deep cleaning/ wash.

the restaurant closed at 9 and the bar at 10 - a little early for us

pool

the pool hours weren't as long as we wanted for the price we paid

the pool area, the activities an the rooms

loved how many activities there are for the kids

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

the free laundry washer and dryer was a great bonus for travelers on a long journey

our second time staying there and would do it again. the laundry service was great.

lots of space, free laundry

welcoming staff, free laundry services

i wish they had laundry machines in addition to send out services

secure elevators, great pool, hot tub, and gym

i also loved the staff's (house keeping) diligence in helping me surprise my wife with rose petals and wine

room service dishes sat in the hall to long

shuttle from airport was gross and smelled bad. also, it should run more regularly.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

could use additional laundry fro guests. one washer and dryer for all.

no parking fee close to restaurants and the mall of america

parking ramp is a maze, parking a large suv could be trying. our view was the roof.

and from the street we can hear the air condition from all the rooms and at the parking garage

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

expected rooms to be not so ordinary. parking garage was not marked well .

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

the room we had was more spacious than expected & with 3 kids we didn't feel cramped which was amazing

had numerous problems with the wifi. made kids frustrated for sure..

good parking near room.

water park was perfect for my kids

my kids love the water park

greaqt water park for our grand kids

the water park

fantastic room service

the pool timing

we had kids that needed a nap with the long day running around the moa and nickelodean universe

we had kids that needed a nap with the long day running around the moa and nickelodean universe

facilities like the pool are closed, as to be expected, but the bathtub was deep enough for a good soak

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the staff was friendly and the bar made good drinks

very friendly staff, comfortable bed, big parking lot, convenient location.

breakfasts weren't free, they were room service ($20/meal) or a la carte items from the coffee bar

i liked the gym

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

i liked the free laundry. we stayed 9 days and were very comfortable.

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

we loved that the laundry was free and there were plenty of machines

there was free self-serve laundry which was an amazing perk

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

no laundry and the breakfast was way overpriced.

my kids liked the pool.

comfy beds, nice room, had a pool, fitness room and allowed my dog!

breakfast wonderful and mario and maria made it the most enjoyable breakfast i have had at a hotel

free laundry services

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

nice breakfast

friendly staff, free tea and coffee in reception, clean, laundry available

amenities gym, pool, hot tub, and outside lounge with barbecue area

complimentary breakfast was great as well and kids enjoyed the pool area

i loved it was so clean and nice update and a indoor pool that the kids loved

the room was comfy and clean & the pool/workout area looked great also

no clock..no kleenex..no laundry bag.

no breakfast or wifi andcoming from the east it was hard getting in the parking lot

location was great - right off the highway nice bbq place across the parking lot

bonus is that motel 6 doesn't charge a pet fee

no free wifi

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

$100 pet fee was rediculous

then later she was kind enough to give us extra laundry

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

decent breakfast included and a laundry a bonus

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

things were great, and our shuttled rides to and from the airport were veriy nice

large reception area, great bartender (henry), very good breakfast, free shuttle to the

bar & restaurant were small, but good

indoor pool and laundry facilities available (you will need quarters though)

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

they had no shampoo, no laundry bag, no tissues in the room

the only place available to guests was laundry

no coffee in the rooms, and they can t give you change for laundry but we had some

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

we also loved the location, it was so close to the mall of america and the kids loved seeing the airplanes take

breakfast supplies were short both days and lady was grumpy

gym clean and efficient with 24hours operations