location, ease of parking, style of room

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

i loved the location, the staff were pleasant and the parking was free

had to go to laundry room for more

filthy laundry room

i also wish laundry rooms were kept better

we would have liked a handicap bar in the tub, although the surface was not real slick

many kids, but that was most likely circumstantial due to events in the area

pet fee is incredibly high, extra charges for laundry room

breakfast and wifi nice additions

would love it if the spa worked in the pool area but not a big deal.

able to bring all of our 5 pets, staff friendly and helpful, clean rooms and facility

the pool area was uncomfortably hot. the fans didn't work and there were no lights on.

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

pool and hot tub, rooms were nice, easy check in and out

that the pool was only open until 10pm!

dislike the pool being out in the open. very poor design. the noise of kids in the pool woke me.

laundry machines out of service

this hotel does not have the nicest rooms, my kids loved the pool area

my kids loved the pool, the room was comfortable for the days we stayed.

the gym was run down, no cleaning supplies to wipe down the equipment and the television did not work

traveled with a pet, double the rate than any other place i stayed

to laundry'extremely noisy'doors banging all the time

small gym was a plus

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

like the included breakfast though with covid it wasn t as good as usual

bed, the suite made it nice for the kids to have their own television at night, kids enjoyed the pool, and

the bar on site

breakfast staff was super nice clean hotel bar connected in a good area

pet friendly room

the bar next to the hotel. and the staff

lucky's bar and grill - attached - is also

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

great breakfast. love having the kitchen. clean. friendly staff.

was plenty of room and a large kitchen & bath

so if the kitchen could be stocked with a scissors that would be handy

shopping stores and gas station and that it wasn t far to get to the mail of america and the pool was very

the food at the bar was really good and service was outstanding

that it was pet friendly

on site actual gym. wait staff at bat was very friendly

so that's a plus considering how many kids running around

staff allowed a group of hockey kids to play hockey in the main hall for several hours until 10:00 at night

hot breakfast items were cold

friendly staff, great pool, excellent breakfast

breakfast was excellent, but was surprised that there was no meat { bacon/ sausage } offered!

small parking lot for big vehicles.

the lodging and the breakfast were more than enough for our visit.

breakfast is great and having the laundry was really helpful

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

it was also really nice to have a pool, hot tub, workout room, and laundry room

the building was clean, and so was the parking lots

nice staff, comfortable beds, parking space, smooth check in and big room

wifi as a bit weak at times

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

the renovating..pool door and back door key pads don t work.

they ran out of many breakfast items early. they ran out of pancakes and bananas before 8:00.

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

no mention of pool being closed and the charge for a take our bag to eat breakfast in room

was closed and we could buy a box of cereal, wasn't able to use the pool or the hot tub or the gym because of

i walked down to the kitchen to find out that the difference between a continental breakfast and a full

side parking lot not plowed very well

has a wonderful restaurant and bar that i have always enjoyed in the past and due to covid-19 the restaurant

awesome smart tv so we could login to netflix for the kids

rooms were great, very upscale, pool stays open late! loved everything about it

room service was top notch

pet friendly was the main reason we stayed

free parking(spent $41 for overnight parking in denver one month ago)

sounded like laundry spin cycle

only one ice machine. hotel looks dated, no laundry soap.

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

kids enjoyed the pool, breakfast was great, and location was awesome

fitness room needs updating. .same equipment for 10+ years.a

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

bed was very comfortable and the hot breakfast was very good

the breakfast is top notch and you can t beat the cookies at check-in, the fruit infused water

would of like to use the pool but got there late that night and had to leave in morning right away

pool smelt very strong of chlorine

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

laundry facilities are a little out-dated, though work fine

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

and handy guest laundry

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

having a gym and laundry on the same level as the room

complimentary laundry not so great.

loud kids in pool until 10 pm

also kids were running up and down the halls and stairs for hours

didn't like that kids was allowed to run through the hotel hallway and be so loud

staff was amazing and so welcoming to us and our kids

the pool and weight room were very clean and neat

bathroom was older, wifi didn't work, staff was not overly friendly or helpful

clean hotel, had a great breakfast buffet, friendly staff, and my room was very comfortable

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

the laundry room is very useful and the front desk has laundry detergent and quarters

from checking in to the breakfast room we felt very welcome and well taken care of

while the hotel does not have a swimming pool, you can use the pool at the spring hill suites next-door

if there is ever an opportunity for remodeling, i'd make the breakfast area a little bigger with more tables

we enjoyed the option to cook/reheat our food in the kitchen.

suite with full kitchen and couch

the breakfast was better than most places

were old but rooms are spacious and updated with a full kitchen which was nice

no hot tub, and the outdoor pool would be unusable 8 months out of the year.

parking

room was right across from kitchen and laundry room and close to front desk

like the friendliness of the staff, the early check in, wi fi, and the free breakfast

was in town for a funeral, and checked in very late (2 am) and the front desk clerk asked if i wanted a late

were looking forward to using the new pool and it was such a treat

breakfast was good hotel was clean

the only thing i thought was misleading was the breakfast

the kitchen had no plates, glasses, silverware, or cookware so if we had planned to stay for an

not a lot to choose from for breakfast.

the staff gave us some from the staff kitchen

you had your own kitchen if you wanted to cook.

breakfast was awesome and location was great!!

breakfast was very good and you was hot

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

breakfast options were a little slim.

great location and breakfast, clean and so comfortable.

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

no laundry facilities

that they don t have a laundry machine s specially when you stay with a kids

microwave in the rooms and going outside to do laundry

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

kid friendly. has a laundry room.

there was laundry, office area and workout

the beds were comfortable, the fitness center had updated equipment and was also very clean

the front desk rocked!!! and the pool is open!!!

could have extended the pool hours as it was super busy with kids most of the evening

pool is open 24/7, good breakfast you can purchase downstairs for a reasonable rate, and nice staff

pet friendly

free parking with lots of spaces available

hotel was in a great location, it was clean, a ton of parking, and the staff was super nice

location!! great room! fabulous bar tender! beautiful hotel.

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

comfortable bed, nice sofa and kitchenette. also liked the location.

but the kids don't care

location, good breakfast, kids loved the pool

the bed was everything i loved it & so did my kids

laundry room in the main building was nice , staff were very nice

room was great for the kids and i. breakfast was awesome great selection.

breakfast/pool and cozy beds

room was great for the kids and i. breakfast was awesome great selection.

it was good....the small pool was closed...i wouldn't have used it anyway...

only two days there the parking lot was being resurfaced so parking was limited

there was a really nice ratio of landscaping and pretty trees and bushes to the parking lot

bed was so comfortable and room was very clean. nice to have a bar & restaurant on site.

pool and pool area was cold

the parking lot is not the best layout and could have been better designed for ease of entrance and

laundry is low priced and provide laundry soap free if needed

the laundry and snack machines are so convenient

i like the rooms and that it has laundry.

like that it has laundry facility, the rooms and the staff provided excellent customer service

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

there is laundry for $1 wash/dry so you can head home with clean clothes

pool was either dirty or there was too much chlorine in it because of the color of the water

every morning, pool for the kids, welcoming to our dog, and front desk went above and beyond to make us comfortable

i love that there is a kitchenette in the room. the view was great. the bed was comfortable.

there was a funky smell in the kitchen sink

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

laundry facilities in the room was fabulous

place if you want kitchen and laundry amenities

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

laundry

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

free wifi

everything was clean and nice. breakfast outstanding.

enjoyed the gym

breakfast was not that good powdered eggs and potatoes

anther wise we were very satisfied, the kids in joyed the pool

ev charging stations included

pool, basketball court, clean room, free laundry

location, social evenings, laundry facilities, courtyard

have to walk too much if you are at the other side of the hotel to get to the laundry

the laundry room was

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

paying for breakfast.

the beds were so so comfy, pool was amazing and the staff was exceptionally awesome

the water park wasn’t open but the kids still had a blast in the water

loved the water park for my 2 kids under 4. they loved it and spent 2 hrs having the best time

water park wasn't open

they have a pool table and also a laundry room that is a courtesy for the guests

the free laundry imenities

loved having 24 hour access to the free on-site guest laundry with detergent

this site could use more parking

only thing that could be better is the pool is very noisy

the breakfast had a lot of options to satisfy everyone in my family

to many s kids in the pool

breakfast was super tasty! location was great!

new modern construction - many protein choices at breakfast - clean.

the breakfast at this hotel was actually food my family eats and i was so grateful

pet fee

crew was amazing at all times and breakfast really good.

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

loved having a full kitchen

breakfast constitute cold and hot meals not just cold

the room service was superb

lot of kids playing on the elevators, stayed on the 8th floor, they still managed to get there

the room was amazing, and parking was not bad at all.

no continental breakfast

was very clean & the breakfast buffet was excellent

bed was amazing!! room was large, room service was great every time. everything was perfection.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

pool for kids

only 1 entrance so be sure to ask about parking!

easy going and no pet fee

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

staff help & airport shuttle service

location amenities of choice convenient shuttle with staff that are very pleasant with excellent customer service

clean, comfortable, great location, loved the shuttle service to/from airport!

kids running everywhere, shower pressure so high there would be water all over floor

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

fitness room and a pool are additional advantages

my kids loved the pool and the hot tub

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming

kids loved the swimming pool and hot tub. very clean and quiet.

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

only stay at places that have the free breakfast with waffles

the street (walking access) quiet rooms and neighbourhood hispanic food truck in parking lot breakfast was ok

so clean,here, excellent the breakfast was very nice,

plenty of parking and the price

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

the wifi would not stay connected

parking lot dangerously icy

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

loved the pool, hot tub and free laundry service

laundry, breakfast and some evening meals

love the location close to normandale lake and having the free laundry facilities was really great

free laundry

i also appreciated the free laundry machines and workout space

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

the guezt laundry took way more then the $2 it said it would cost.

which means sometimes laundry gets started up to days later

loved that there was a laundry room available.

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

clean laundry in the main lobby being folded

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

i was not told when i booked hotel was under remodel so no bar room service or restaurant.

miss the swimming pool but everything else was good

no breakfast includ it had to pay extra

smelled like a pet had been in the room previously

very friendly staff. breakfast had many good options.

the had a gym, vending machines, even some old arcade machines

friendly and accommodating staff- always made sure the pool was open early so could swim before going to craft

breakfast was good. location is awesome.

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

rooms, plenty of parking, many restaurants around and variety of stores, shuttle service, nice pool and open

friendly staff with great customer service, clean, comfortable room & delicious breakfast.

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

and employee was so loud dog laundry at midnight

great location. not busy. microwave and fridge in room. laundry facilities available.

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

happened to be staying at this location for 7 days total and i was traveling with kids

there was garbage left in several areas, and despite requesting room service, it was never provided

but these kids were unsupervised and not told to be respectful of other people

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

the rooms have everything you need and are spacious. the gym is nice and the location is good.

easy access, quick internet, and i love the bar downstairs

nice bar area to hang out at and great bartender in wes

wifi is super slow and staff showed no intention to solve the problem at all

guest laundry area clean and pleasant

the room was great and really enjoyed the kitchen area and comfy bed

loved everything. nice selection for breakfast and the gentleman who checked us in was great.

but loved the mini kitchen setup

decor, high security access, quiet, highway access, good prepared breakfast

no laundry service is unacceptable

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

was a laundry list of issues , no staff was willing to help or something to justify

before i made reservations i asked if there was laundry facilities

pricing at hotel bar and restaurant were outlandish in price .... criminal

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

laundry room did not have a chance machine and front desk did not have change either at the time

room service could be handled better

the room service when i ask for more blankets no one showed up

no breakfast and laundry facility.

bed linen had not gone through the laundry

the kids loved that they could make their own waffle and decorate with toppings

clean, helpful staff & front desk, quiet floor/room, breakfast on site.

free breakfast. was perfect for picky kids

laundry room was a big plus

the laundry room a plus

no comfort height toilets. no access to guest laundry due to hotel renovations.

on a saturday afternoon when the hotel was basically empty based on the number of vehicles in the parking lot

delicious breakfast, enjoyed the bar and grill downstairs

laundry to reception just before 09:00

breakfast good but pricy. prices differant from menu to room service.

the bar was impressive

also, being able to text the room service staff was a great perk

in-hotel spa was amazing

room was right next to a utility or laundry room

there s a laundry facility & gym but i didn t use those on this occasion

the rooms very clean and spacious, bed was comfy, the kitchen was well equiped.

the breakfast was excellent. the room was super clean and very modern.

very nice kitchen

no mini-bar or room service. design is plain, but nice and clean.

pool was too cold for kids

lobby is beautiful, closer to where we were headed for the weekend and the kids loved the pool

i see a pamphlet in the room showing where the pool conference rooms and workout center are located, so i don

the gym was a great amenity. lots of equipment to work with.

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate

wifi didn t work the first 1/2 of my stay

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

the 24/7 gym was convenient and allowed me to get a workout in while i was there

no quarters were available to do laundry on our last morning there

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

pool is quite small

first impression i got from the hotel clerk was dismissive, my kids and i drove 4 hours to get to the hotel only

there is not a pool, spa or rooftop deck of any sort.

a lot of younger kids running in and out of the building

we used room service once and it was fast

great location, rooftop observation deck. good gym. clean.

bar on the 27th floor was sold out, so i could not check this out as i wanted to

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

pool was open and there was complimentary breakfast

the noise from the hallway at night from kids.

were very friendly and accommodating for our late check out

excellent location. clean and good breakfast.

the kids running around. the overnight staff was unfriendly

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did

the breakfast was incredible and very well stocked

the gym was nice with weights and cardio machines

$75 non-refundable pet deposit. most hotels in the area charge $10-$25

large rooms and full kitchen

we had a full kitchen , table, and living room area

offer free wifi that's so weak as to inspire you to spend $5 per day to get the better version

great location and breakfast was great to have there.

fully stocked kitchen.

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

disappointing that there was no tub/jacuzzi and no pool or hot tub

a pool would of been nice.

limited room service hours

t very helpful, room service was not administered, when asked had to wait 24 hrs, just be offered at least

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

pool is good and the gym is good too thanks guys

room was nice and the pool was great

there were some kids running up and down the hall screaming for a while but that was the parents' fault, not

was unable to stay due to being told i was not able to leave my pet in the room

also the room service menu could be more

steel sided pool was slippery

room had plenty of mirrors, bathroom light was nice, free wifi is hugeee plus

had hoped that hotel bar bar area was still open but the staff gave of plenty of alternatives with directions

location. cleanliness. gym.

the air conditioner was awful. no laundry room

i didn't find breakfast options.

parking lot was a mess

breakfast is pretty sparse and there's no place to sit if someone else is using the one table

the wifi is the strongest on the front desk when you move inside the property there is almost no

thankfully the industry has adopted unscented laundry products on linens and towels

wine at the bar was crazy overpriced

you couldn't preorder room service

room service is an issue if you are staying for a longer period of time

i have pet allergies and that hotel lets pets there.