laundry onsite

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

laundry component has been under construction for a month and not available for use so that is one

laundry accessibility, honestly that's about it.

exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

pet fee was the most reasonable of all hotels and facilities were exceptional

restaurant and bar were under remodeling. they had a limited menu and bar set up.

had a bar of soap stuck in the toilet when we arrived

was a little disappointed the doors in the pool area to the outside were locked.

the staff was very friendly, and amazing with my kids!

clean. decent pool for the kids. hot tub was very hot.

more bfast options bigger pool area and more towels something more for the kids to do

breakfast was filling and delicious

not far from us bank stadium,the staff is great and i love having access to the pool and hot tub and not far

also a very good breakfast

amazing breakfast, regular housekeeping, amazing staff very friendly

i got to breakfast late but was still able to eat

and the pool was open only on weekend but then they closed it all week with a sign saying closed for

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

that it had cheap laundry on site and smoking rooms available.

the parking lot was filled with out of town mexicans who were working seasonal jobs (looked like a camp

the parking lot was not kept up and there were sketchy people loitering in the parking lot

very very slow wifi, even on off peak hours.

pool was cold but hot tub was nice, any way to get the pool heated????

spa wasn't hot. they billed me for my stay before i even checked in.

close to the highway. always had a parking spot

the location and hard to find parking. new to area and wanted my vehicle as close as possible.

the breakfast options were prepackaged sugary baked goods

in the mornings as the staff would come to work they would allow the door to laundry room to slam

had smoking area, good breakfast, laundry facilities, close parking

would have like to have a beer in the hot tub, but apparently they don't alcohol in pool area.

it was awesome, especially the pool!

all of the staff was very kind and the breakfast options exceeded my expectations

cowboy jacks shares the parking lot with the hotel

area size, breakfast selections, pool was nice for kids, ability to use front lobby for pizza party, cleanliness

they had wide variety of choices for breakfast

kids in pool too late.we would have liked to use the and hot tub around 8 but too noisy

lots of breakfast choices, items were replenished frequently. we loved the pool and hot tub

laundry could have breed machines, laundry product out of order and no bar to hang clothes

large storage container sitting crooked in the middle of the parking lot is a bad first impression

parking lot was covered in ice

room was clean and quiet. pool hours are good for adults, late enough to enjoy without kids.

good breakfast, friendly staff, nice hotel

whatever laundry detergent you use made me itchy all night

registration was unprofessional, folding laundry at counter

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

so those need to be kept separately when doing laundry

size room, comfortable bed, big shower, friendly helpful staff, plenty of parking, pet friendly

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

pool hours were very appreciated and having laundry service

downfall was there wasn t change available for vending machines and to do laundry

breakfast wasn t great but it was ok

wifi was kind of strange could do some thing but not social media

are spots on the towels in the room the light in the laundry room did not turn on we found a toy and the wall

no light in laundry area or soap available for purchase, not sure if the machine even worked

they had a hot breakfast, jacuzzi and pool

the jacuzzi in indoor pool area didn't heat up more than lukewarm

lots of parking even for bigger vehicles

the room we had was next to the elevator and laundry so it was noisy all night

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

clean, modern room. great amenities of in room kitchenette and shared laundry

we asked them if there was a laundry room and for extra toilet paper

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

not a full kitchen and pool is still closed

spa in suite

was a lot of noise coming from the laundry or maintenance room above

wifi sucks

clean rooms. appreciated the shuttle to the airport.

the pool and hot tub were fine, but the area was chilly

towels in the pool area both times we went down there to swim

no, hot pool, swimmingpool to small.

breakfast area had a lot of room

no sausage for breakfast

breakfast, the friendliness of the checkout and checkin person and helpfulness of staff.

pool is so small and no hot tub

chose this hotel because of laundry facilities- and no laundry

the pool closed too early on sunday

room service the 4 nights i stayed, room looked over the pool, was noisy and lights stayed on day

pool gets very busy in the evenings

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

no ac in the gym.

didn't realise there were a couple of people smoking and drinking alcohol in the pool

the shuttle bus could offer more places to pickup and drop out.

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

the kids loved the pool area and everything was clean

the pool had an indoor water park we were unaware of that was pretty cool.

we are on first floor close to pool, lobby and it was a bit loud

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

appreciated the shuttle service to and from the airport. saved me a lot of stress.

were not impressed with location of the pool and gym

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

could use additional laundry fro guests. one washer and dryer for all.

staff was very nice....front desk to the laundry guy and others. all very pleasant.

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

free laundry services

nice lobby area with games for kids, good breakfast

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

i liked the free laundry. we stayed 9 days and were very comfortable.

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

friendly staff great amenities - nice workout facility and access to laundry

i wish they had laundry machines in addition to send out services

we were ok with paying the non-refundable pet deposit of $100 that was for cleaning purposes, but not after

staff monitoring pool area'

pool and location

did not like the hour wait to check in, the price of room service, the wifi not working and the hotel staff

room we were directed to had wrappers and dirty laundry all over floor

i also appreciated that it had a laundry facility onsite

the laundry area was something else only 3 of 6 dryers were working

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

it was also good to have access to the laundry

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

shuttle to malls of america and the convenience of being so close to different stores

pool could be bigger.

laundry room

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

breakfast, laundry

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

laundry on the floor

could use a table in the laundry room

i did laundry while there but had to lean up against the wall b/c no chair was provided

they pervided a laundry room

clean, guest laundry convenient, location good

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

friendly staff, free tea and coffee in reception, clean, laundry available

just another bonus to an already great stay loved the hot tub, the rooms were fun having a little kitchen in it

everything!!! the staff, the clean rooms, a lot of pool towels

had small kitchen area with sink, toaster, coffee maker, mini-fridge and toaster

we had the pool to ourselves in the evening and morning and it was lovely

the omelet bar was amazing

basic wifi dropped out sometimes, not very fast especially on phone. had to keep logging back in

room layout for traveling with kids

pet fee was $25 a night

great staff, upgraded room. large facility, nice gym. good breakfast.

that it was next to the mall. traveling with kids so that was awesome!!!!

no little shop, mini bar in room, or vending

they did require reservations for use of the gym, pool and restaurant, which gave me a sense of security

the main entrance and surrounding sitting area, bar and restaurant were welcoming and eye catching

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

the breakfast area was clean and a variety of choices from hot and cold

happened to be staying at this location for 7 days total and i was traveling with kids

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

service was poor and i accidentally left a bag in my room and there room service went

everything was clean & staff was friendly. the pool was nice too.

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

a clean, comfortable room, great wifi (i worked 1 day from the hotel), near the moa & airport

the *free* laundry was very much appreciated

everything! from the kitchen to the gym free laundry and all!!

staff was really easy going and to top it all off you get free laundry

do laundry for cost of soap and everything you need is in your room to

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and

and a laundry room

i could even imagine not liking, breakfast was fabulous, price was perfect and the hot tub was

sparkling clean, great staff and delicious fresh breakfast. way above average!!

free breakfast, free shuttle to mall of america and airport. kitchen in rooms.

the breakfast was nice

had trouble finding laundry room and there was not change machine there

thw only thing lacking is a laundry room at rhis ptoperty!!

used the laundry facility and put my money into the dryer and the dryer didn t start

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

only need a laundry room to be absolutely p

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

laundry could be improved.

enjoyed using the pool and the gym room.

easy access from highway. free parking. free wifi. walking distance to a few restaurants.

did not use pool or exercise room this visit

the staff was so helpful and friendly. everyone we encountered made our kids feel special!

kids entertainment, make it ng sure masks were on everyone and

kid friendly with lots of activities for kids

my kids had more fun than we expected

kid friendly with lots of activities for kids

called down to learn that we were above the laundry

it was in a great spot with free shuttle to the mall, the staff were incredible, and everything was so clean

plus breakfast for our

in lobby, mini market, comfortable beds, renovated rooms, large pool and hot tub area, great

wifi did not work

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

decent breakfast included and a laundry a bonus

laundry and reception have been great

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

then later she was kind enough to give us extra laundry

the continental breakfast was hot and tasty

hard to log on to free wifi but front desk got me a tech support who resolved this.

20 minutes in the pool, my kids were complaining about the chemicals

me and my kids were really hoping for a nice hot breakfast

pool and hot tub for the 9 year old kids is why we were there

the pool towels are tiny!! will remember to bring our own beach towels next time...

water park excellent!!

hotel needs to have a free breakfast available for the price, beds were a little to soft for our liking ud83dude

my kids love the water park

wish breakfast was included.

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

the pet policy was not made apparent

large room, walk-in shower, airport shuttle

the pool, the ample sized shower

good wifi, and i ve never seen a bluetooth speaker in a bathroom mirror before

no breakfast - covid!

breakfast is served at 6:30 am although the food did not come out until 6:45 am

nice room and outdoor pool was a fun change.

staff are friendly. free breakfast.working kitchen

facilities, room layout, breakfast area layout, grilling station

laundry, price, breakfast, room size.

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

free parking, free breakfast

the shuttle drives were very

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

location, security, breakfast and ambience

pool and hot tub, rooms were clean and beds comfortable, coffee available, needed a clothes dryer

not at hot breakfast

loved that there was a laundry room available.

the guezt laundry took way more then the $2 it said it would cost.

i rested well as well as did my laundry

there were luggage carts and a guest laundry

the laundry facilities weren't adequate for the size of the hotel.

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

very friendly staff, comfortable bed, big parking lot, convenient location.

main hotel sign was not lit and the parking lot was a mess with construction

pool & hot tub were nice

good location with free parking.

they offer free use of their laundry area which was a huge help for our family

work out room is attached to the laundry facility which made it

free laundry

location, kitchen in the apartment, nice and helpful staff, laundry room

love the location close to normandale lake and having the free laundry facilities was really great

we even used the guest laundry room

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

clean , staff were friendly, they even had a pool on top of that a basketball rim my son was so excited

my room card also didn t work to get into the pool

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

my kids loved the pool and the hot tub

the restaurants food choices and the fact the bar closed at 10 should be open way longer

i wish they had a breakfast bar or more options in the grab and go center.

kids were excited for the pool but the chlorine was too strong

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

that they only had one laundry location

laundry was unavailable and i had to find a laundromat before leaving town after check out

the bar was to to close to the eating area

free parking

no coffee in the rooms, and they can t give you change for laundry but we had some

the facility did not have quarters available for the laundry machines.

guest laundry on-site

the laundry on the second floor was neat and clean

indoor pool and laundry facilities available (you will need quarters though)

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

it was a good location, room (minus wifi) was ok.

next time i'll stay free parking and i also get free breakfast and hotel

the beds were comfy and the pool/spa area was great

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

clean room also proximity to yrader joe's and hope breakfast bar

the starbucks breakfast area and the kind ladies that work there!!! they were always so kind!!

airport shuttle driver left without us

no clock..no kleenex..no laundry bag.

the room was nicely updated and clean - quite for a weekend - the pet area was awesome on the backside of the

i shouldn't have to ask for towels and the wifi should be stong not weak.

didn't like the misleading statement, that the wifi was free but they charge $5 dollars per day for using there

i like the food choices and close to everything and pet friendly super clean and affordable

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

were not able to shuttle either way to the airport and their breakfast couldn't be served because of the virus

cleaned ,close to moa,shuttle service

that the bar and pool wasn t open because of covid

limited seating for breakfast.

provided everything we needed. didn t enjoy breakfast, was too busy sleeping in zzz

wifi was down the whole time. bed was hard and squeaky.

bags in provided in pet waste station so it makes it hard for guests to pick up after their dog

the breakfast was good and had lots of variety

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

very clean interior including the laundry room, which i used due to a long stay for business.

location was perfect. the hotel and room were meticulous and breakfast offered was great.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

no towels in the pool area on sunday morning.

lots of space, free laundry

the free laundry washer and dryer was a great bonus for travelers on a long journey

our second time staying there and would do it again. the laundry service was great.

welcoming staff, free laundry services

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

one of our beds had dirty laundry in it

breakfast was complimentary and had anything you could possibly want room service was very

breafast was lousy and the kitchen staff was overwhelmed, and some of them were not nice

return shuttle from mall of america wasn't reliable

location yo the airport and great breakfast

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

no laundry facilties at the hotel

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

hot tub and pool area is great for large sports teams.

interior was well put together everything looked nice the pool was clean and was not overwhelming with the smell

the bar is excellent

the gym was filthy

loved that we could bring our family pet along for our mini vacation and there was no extra charge

the breakfast bar has affordable, great food and coffee

i felt i needed to ask a lot of questions, such as where is the gym and the hours

nothing for kids to eat

the wifi could be better but we were in a corner room so it was a bit expected

there was dirty laundry laying on the reception desk

laundry facilities came in handy

laundry facility in house

free wifi

there was an unadvertised pet fee and the man at check-in tried to rip me off and charge me $150 pet fee, before

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

and they were pushing each other into the pool, running around and it was intimadating to other kids in the pool

breakfast was great! my kids had a lot of fun!

only complaint could be noise level of kids running the halls very late in the night.

pool and hot tub

laundry is more experience than that at best western

breakfast they could have offered turkey or chicken bacon/sausages

the hotel was clean, friendly staff and decent breakfast.

the pool was too cold.

we didn't use the pool or gym

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

airport shuttle did not start until 4:30 am

have stayed here many times and we always enjoy the nice warm pool, the cozy rooms, and the good breakfast

s in a perfect location the pool was nice and clean and the atmosphere was just all around very

asked for the quietest room and got one that backed up to the guest laundry and ice machine

no soap in bathroom of the pool.

parking and breakfast

clean parking lots, flower beds and plenty of parking. interior was spotless and welcoming.

be nice if they offered shuttle to ampatheater

the front desk, laundry and common areas

i decided to wash the bedding in hotel laundry

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

were many people hanging out in the parking lot when we arrived at 10pm

everywhere and the staff charged me a pet fee i wasn t aware of and i put i had a pet in my reservation

water slide and pool for kids staff was awesome very new remodeled rooms fresh carpet!!

the kids had a great time in the pool area and loved the waterside

hot tub light and fan didn t work and fireplace didn t work

good selection for breakfast, friendly staff

we got to the hotel, i brought my confirmation along and our room was supposed to have a fireplace and a hot

nice amenities. room was clean. liked having a workout area and on-site laundry options.

laundry - i am sensitive to fragrance

i loved that they had a work out room and laundry area

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

top 2 most impressive things for me were the modified continental breakfast and that they made a point to deliver

waiting for towels until the next day because laundry was not done

not sure if they don't do laundry or what

the laundry room was very dirty

laundry hanging from balconies

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

the room was very cool with the ice machine, fridge and laundry basket.

cleaniness and i always had parking available

when full parking might be challenging if out late

the food was healthy and excellent. bed was cozy. loved the pool and laundry

pool was generous and clean - nothing special

easy shuttle service to airport nice and quiet at night and the rooms are dark at

top notch facility. meets or exceeds marriott standards very clean hot tub next to the pool

has a shuttle available as well

provided us with late check out.

difficult to manage with kids-parents like the hot tub and kids like the pool

helpful and nice staff, shuttle to airport, good location,

unfortunately i did not get to sample the breakfast, but the early morning coffee was perfect

complimentary breakfast, wi fi, swimming pool and hot tub, luxurious towels, good bathroom products

laundry room in the main building was nice , staff were very nice

pool was closed (broken

staff at check arguing about pet fee. totally unnecessary.

having a kitchen, pool, friendly staff, able to borrow kitchen items and games.

breakfast was great. kitchen had all of the cookware and dishes i needed

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

beds comfy kitchenette

comfortable bed, nice sofa and kitchenette. also liked the location.

no overnight room service

breakfast great!

kid friendly. has a laundry room.

there was laundry, office area and workout

too many kids in pool for a small pool and hot tub;(

we went for a funeral and all my kids and grandkids stayed and there wasn't anywhere we could be together

great breakfast.