it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

pool means alot when you travel with 5 kids

the suite was big. the gym was quite good.

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

they ran out of many breakfast items early. they ran out of pancakes and bananas before 8:00.

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

desk manager helped me with using the pool when empty

pool area was small but was ok as we were the only ones in it

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

we booked here because it had a bar and restaurant

the pool was nice and warm and the hot tub was great

side parking lot not plowed very well

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

pool and hot tub, rooms were nice, easy check in and out

that the pool was only open until 10pm!

dislike the pool being out in the open. very poor design. the noise of kids in the pool woke me.

and from the street we can hear the air condition from all the rooms and at the parking garage

free parking or valet

expected rooms to be not so ordinary. parking garage was not marked well .

great staff, resturant, front desk, easy parking.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

room service for entire stay

fabulous pool, spa, and exercise room

very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen

location and free parking

very quiet. great pool/spa facilities!

filthy laundry room

had to go to laundry room for more

i also wish laundry rooms were kept better

kids running around the hotel until after midnight!

was very kid oriented and the staff were great and very helpful except for the cook at breakfast

small parking lot for big vehicles.

maybe few other choices for breakfast but overall we would come back and recommend

super cordial staff. very clean, comfortable,and lovely facilities. excellent breakfast.

hot breakfast items were cold

nice and clean friendly staff good breakfast very quiet the pool and whirlpool was nice

best breakfast of any hotel. large rooms.

parking was tricky because we were towing a 12 trailer behind our truck and the options were to

suite with full kitchen and couch

fully stocked kitchen with all appliances and utensils

the breakfast was better than most places

room was right across from kitchen and laundry room and close to front desk

the pool area was very clean and there were towels, unlike many places

were looking forward to using the new pool and it was such a treat

was there on business and the wifi was down

plenty of parking space

hotel hired snow shovelers to clean up the parking lot

decent breakfast, free wifi, and good location

location, good and plenty of parking, safe

more breakfast food.

pet friendly is always a plus!!!

maybe have some cheese with the eggs for breakfast

breakfast was awesome and location was great!!

great - staff - food - location - breakfast - friendly staff

parking is terrible

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

microwave in the rooms and going outside to do laundry

that they don t have a laundry machine s specially when you stay with a kids

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

no laundry facilities

there was laundry, office area and workout

kid friendly. has a laundry room.

great location and the breakfast is amazing! kids loved the pool.

breakfast was good and had variety. staff was very helpful and friendly.

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

breakfast was superb

breakfast person was great

the breakfast was really good my kids don t eat breakfast but when they went down to look and see what they

i have kids who aren t a big fan of eggs and sausage

laundry room in the main building was nice , staff were very nice

only had limited fruit and breakfast.

breakfast was great. kitchen had all of the cookware and dishes i needed

breakfast was great. lots of choices, and also gluten free options for my husband.

didn t realize no indoor pool but the price we paid makes up for that ud83dude0a

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

only one ice machine. hotel looks dated, no laundry soap.

sounded like laundry spin cycle

great breakfast. comfy bed

kids enjoyed the pool, breakfast was great, and location was awesome

laundry machines out of service

very nice romms pool

really everything was great and had fun at the pool and good breakfast

got switch to a different room that looked over the water park (pool) and the paint was peel on the bottom of

$--- a night i would have expected perhaps a cleaner exterior/parking - the hotel itself was fairly run down

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

suite's kitchen had a glass range, and dishwasher, and was stocked with nice kitchen tools

the common areas were welcoming around the fireplace

even the pull out sofa was comfortable for the kids

breakfast was great - hot scrambled eggs, sausage, potatoes and french toast sticks or pancakes

to laundry'extremely noisy'doors banging all the time

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at

i personally don't like to walk through lobby to get to pool

bed was so hard there was also lots of ants and spiders in dining area pool area elevator and some in

so i sent the kids to eat before we left, and it wasn t

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

easy and cheap option to do your laundry

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

rooms, good breakfast

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

great pool and hot tub

the pool is excellent also

pet friendly as long as your pet is a dog and there's only one of it. the pool was really fun.

the laundry room is very useful and the front desk has laundry detergent and quarters

spacious room, friendly staff, plenty of restaurants and entertainment in the area, pet friendly and a great

the hotel has a nice kitchen with everything you d have at home

the kitchen had everything we needed

long story short, i got lost and the gps on my phone wasn't working without wifi

bathroom was older, wifi didn't work, staff was not overly friendly or helpful

great breakfast. clean hotel great place to stay!!

our kids wanted to go swimming

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

the hot tub and pool were nice and breakfast was good

the rooms were nice and place was spacious kids played in the arcade room and had a blast.

breakfast and dinner exceeded expectations

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 1

too much chlorine in the pool.

so that's a plus considering how many kids running around

complimentary laundry not so great.

having a gym and laundry on the same level as the room

amazing place, excellent breakfast, and kind staff.

loud kids in pool until 10 pm

the kids ran up and down the hallways throughout the night they took over the pool diving when there

advertise as being pet friendly, but get up set the minute a dog barks

the bar was clean, a little pricy but it's a hotel bar

good value. enjoyed the swimming pool

pet friendly walking areas

big pool area

there is laundry for $1 wash/dry so you can head home with clean clothes

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

the pool was out of order

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

bed and fitness room

but never feels like it, from the beautiful lobby to the friendly staff, to the fact that it s pet friendly,

the parking lot was in dis-repair!

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

pool for kids

left before breakfast was open

pet fee is incredibly high, extra charges for laundry room

would love it if the spa worked in the pool area but not a big deal.

pet fee is incredibly high, extra charges for laundry room

wife slipped on ice in the parking lot

breakfast was satisfying with a good selection

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

pet friendly however i was pit on the 16th floor and no grass areas for dogs

also wish pbs kids was an option on tv

cleanliness, pool, hot tub, fitness center, fridge microwave coffee maker in room, quiet room, friendly staff

pool

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

very clean, bed was comfortable, breakfast was great, coffee was very good, staff was helpful, pool was fun

pool smelt very strong of chlorine

the breakfast was amazing

happened to park on the north side a little bit west of the entrance because the parking was very full

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

comfortable beds and excellent breakfast as well the staff are very friendly

the free breakfast was a nice touch and the food was good, especially the omelet day

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers

light pet smell

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

pool wasn't open which wasn't posted on their website

they make my kids happy letting them stay more longer at thr pool

i also appreciated the free laundry machines and workout space

they offer free use of their laundry area which was a huge help for our family

work out room is attached to the laundry facility which made it

laundry, breakfast and some evening meals

free laundry

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

which means sometimes laundry gets started up to days later

loved that there was a laundry room available.

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

the laundry facilities weren't adequate for the size of the hotel.

clean laundry in the main lobby being folded

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean room also proximity to yrader joe's and hope breakfast bar

pool was basic but kids enjoyed it

nice location to our kids.

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

they also have a swimming pool, laundry facility and more

too many kids in the pool but it is a family hotel so it is to be expected.

we came with kids and teens and the room was spacious enough for everyone

the room smelled like dirty laundry in the gym locker

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

free breakfast, wifi, and parking. the room was also clean.

breakfast i've had at this star level of hotel

great breakfast, location and wifi the pillows were extra comfy, and the air conditioner worked wonders

staff was super friendly, rooms where spacious the free breakfast was delicious homemade omelets and location

room was above the pool

temperature in the pool area.

pet fee was $25 a night

great staff, upgraded room. large facility, nice gym. good breakfast.

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

kids enjoyed the free breakfast, would like signs for nut allergy alerts

were great,and there's a food truck in the parking lot so if you want a snacks is only steps away

breakfast is always make your own waffles (which i love) rooms are always clean

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

musty smelling hallway leading up to room from back parking

person walking around in parking lot when we got there, late that night and in the morning when we left

there was a strong smell of smoking through out the building

wifi as a bit weak at times

i liked the workout room and the laundry room

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

had a shuttle to take us to and from the mall of america

lovely pool and hot tub

and updated hotel; great amenities including pool, hot tub and free massage chairs

i loved the strawberry waffles offered at breakfast

smelled like a pet had been in the room previously

that the pool was closed

did not like the car in the parking lot outside my window at 1am that had loud music playing

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

and employee was so loud dog laundry at midnight

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

great location. not busy. microwave and fridge in room. laundry facilities available.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

the room was very cool with the ice machine, fridge and laundry basket.

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

nice parking lot

location was awesome 5 minutes from the race track and the casino

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

laundry is more experience than that at best western

the breakfast was good.

like the parking, communication, breakfast environment but not the self room care that was done all by

pool as well for kids

pool was very small, 4 people in the pool and it was pretty full

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

very clean rm, nice bathroom, pool area

the lift wasn t working at the pool so that wasn t very handy for my handicapped son

the quietness and the hit free breakfast.

spotless room, comfortable bed, great breakfast buffet, friendly staff, nice pool/hot tub.

property was in a good location close to the casino in prior lake and lots of things in

breakfast ends at 9.

our kids loved the pool and the slides.

the kids had a great time in the pool area and loved the waterside

pool was awesome breakfast was very good lots of choices would stay there

not sure if they don't do laundry or what

the laundry room was very dirty

laundry hanging from balconies

waiting for towels until the next day because laundry was not done

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

laundry could be improved.

the breakfast was great

the cost of breakfast!!! although it was delicious!

t like when everything is open their small gym wasna

place if you want kitchen and laundry amenities

laundry facilities in the room was fabulous

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

no laundry service is unacceptable

was a laundry list of issues , no staff was willing to help or something to justify

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

before i made reservations i asked if there was laundry facilities

i have always enjoyed the breakfast

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

room we were directed to had wrappers and dirty laundry all over floor

i also appreciated that it had a laundry facility onsite

the laundry area was something else only 3 of 6 dryers were working

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

nice bar area to hang out at and great bartender in wes

location, nice gym and comfy beds

the cleanliness, the bar and room was beautiful and spacious.

the wifi doesn t work well in the room

laundry room did not have a chance machine and front desk did not have change either at the time

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

nice rooms, comfy beds, nice staff, warm fire place, decent enough gym.

the gym was ok, but i think i had thought i booked a hotel with a pool

very clean the free laundry yess

staff was really easy going and to top it all off you get free laundry

the *free* laundry was very much appreciated

the area was great as it was near many stores. also enjoyed the free laundry.

kitchen and also laundry

the yogurt was just the trix, full of sugar kind, which is fine for kids but i'd prefer something more healthy

the parking lot is not big enough for as many rooms that you have here

the yogurt was just the trix, full of sugar kind, which is fine for kids but i'd prefer something more healthy

breakfast and pool area

pool and the parking lot were not what we expected

asked for the quietest room and got one that backed up to the guest laundry and ice machine

plus we had late check out at no extra fee

here after attending a concert at mystic lake casino right down the road because we didn t want to spend $35

it was close to mystic lake casino and much less expensive

was good and servers super helpful and friendly rooms clean and comfortable pool clean and warm kids loved it

no breakfast and laundry facility.

bed linen had not gone through the laundry

the room next to the gym

you check in they give you the run down really quick; where to park, when breakfest, where the gym is, what

free breakfast. was perfect for picky kids

great staff and comfortable beds. the pool for grand kids to use.

pool and fitness under construction so we weren t able to use it

only two days there the parking lot was being resurfaced so parking was limited

it was also confirmed through the booking app that my request for a pet friendly room was granted at no charge

pet fee - i think it s too much for a rate of $75 from 1-5 days

i like the rooms and that it has laundry.

laundry is low priced and provide laundry soap free if needed

like that it has laundry facility, the rooms and the staff provided excellent customer service

the laundry and snack machines are so convenient

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

guest laundry area clean and pleasant

breakfast had great options! also loved the heated parking, and the black out curtains.

thoughtful items like kitchen roll and dishwashing liquid provided as well as kitchen napkins

breakfast was incredible

the room was great and really enjoyed the kitchen area and comfy bed

hospitality at the front desk was amazing along with the room service

good pool for kids

location for the convention center, we were there for a gymnastics tournament during a snow storm

good gym and pool with excellent opening hours. clean and good atmosphere

the staffs reception, gym facilities and the food.

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

breakfast room was great. parking was good in public lot across street

my kids loved being downtown and seeing all the buildings

pool was open and there was complimentary breakfast

free hot breakfast was delicious

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

we also like the breakfast

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

room service was trying to come in and clean my room before 9:00 am. that i did not like.

laundry to reception just before 09:00

the bar was impressive

claimed to be pet friendly with many amenities available for the dogs but upon arrival none of those amenities

the staff is always so nice! a property where i feel safe with my kids.

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

i love that they cater to pets and they even have a room service pet menu!!

no room service after 11, no restaurant

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

gym was 'so-so' for a 4 start hotel & piped music way too loud

also, the prohibition bar on the 27th floor was very classy

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

was unable to stay due to being told i was not able to leave my pet in the room

unattended kids in pool esp with it being a small area

construction made it hard to get in and out wish it had a hot tub larger pool

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

close to rooftop bar and grill and mayo sports to include pwc bldg.

they didn t take their time to tell me about the gym, pool, restaurant in the hotel or anything

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

wi-fi speed was 2mb, so i just used my hotspot off my phone for work when kids went to sleep

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

person who checked us in did not inform us of any anemeties such as breakfast, pool times, gym times

all the kids ate it up before their dinner

t very helpful, room service was not administered, when asked had to wait 24 hrs, just be offered at least

above average gym

the room service breakfast we had the next morning was a bit better, but my coffee was cold and

the gym is okay-it s a bit small and both peloton bikes weren t working properly

gym

this property does allow long-term residents and has laundry facilities

no elevator, no soap to use for laundry, not even soap to purchase

i did laundry while there but had to lean up against the wall b/c no chair was provided

they pervided a laundry room

clean, guest laundry convenient, location good

they made my kids and me feel welcomed

the lobby, staff and pool area. very clean!

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

the property has a nice hot tub, decent sized exercise facility and a pool and a good bar for happy hour

steel sided pool was slippery

breakfast wasn't free, but it was delicious

were many places in the hotel where there was a strong marijuana smell, the room service food was very over

excellent breakfast available.

room service from the bistro was delicious and well priced

the bar tender was friendly and accommodating, as were the front desk personnel