our second time staying there and would do it again. the laundry service was great.

the free laundry washer and dryer was a great bonus for travelers on a long journey

lots of space, free laundry

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

welcoming staff, free laundry services

we had 3 kids with ages ranging from 5-10, very kid/family friendly

no free breakfast. see comment above

water park excellent!!

the water park

my kids love the water park

no clock..no kleenex..no laundry bag.

to everything with a discounted price and pet friendly and nothing much less than the more expensive

no free wifi

construction crews that put their work trailers in the very front parking in front of the main door instead of

wish there was more truck parking or a little shuttle

no light in laundry area or soap available for purchase, not sure if the machine even worked

are spots on the towels in the room the light in the laundry room did not turn on we found a toy and the wall

the pool and hot tub were nice and relaxing. breakfast was pretty good.

staff, breakfast and clean rooms

of people staying there, if we had access to an area where we could have all sat to visit and eat breakfast

laundry could have breed machines, laundry product out of order and no bar to hang clothes

location - parking

kids play area in the lobby was great. good selection at breakfast.

great front desk staff,great breakfast, clean room and very nice quality of towels.

pool was warm and the grandkids loved it

nice pool. should have brought my swimming trunks.

friendly staff, clean room, free breakfast

the pool is small and safe for kids

the staff were very friendly and the breakfast was great as well

of issues with tv and wifi

good location, nice staff, clean rooms and pool area, small but decent continental breakfast

great breakfast!! super easy check-in & out!

the pool was a little too cold

i teach fitness trainings throughout the us and will recommend your hotel to trainers in the u

breakfast

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

stayed 3 days and no room service only toiletries when asked

contacted the hotel i told them that i d need everything the same if possible, which included a pet friendly

free parking was appreciated

very nice calm feel. safe place to bring my family. kids loved pool area.

pool hours were very appreciated and having laundry service

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

downfall was there wasn t change available for vending machines and to do laundry

hotel is coo but the wifi is trash doesn't work at all

the elevator was slow and kids running hall and slamming doors

parking was crowded

cowboy jacks shares the parking lot with the hotel

i m not normally a waffles eater but i became a fan after trying one at breakfast

i didn t take advantage of the pool area

good location, good free breakfast, comfortable beds, large tv

laundry onsite

laundry room was pretty small and no chairs to sit on in there but, was still glad we were able to

would have been better if they accept cash payments and coin laundry that was my main problem

workout center and laundry facilities were exactly what i was seeking in my stay

working laundry machines and not having to clean my own room .

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

that it had cheap laundry on site and smoking rooms available.

room smelled like stale cigarettes and we got in late and there was a lot of traffic in the parking lot

the parking lot was not kept up and there were sketchy people loitering in the parking lot

guest were hanging out at the front door smoking and drinking.

not a great breakfast at all, needs updating, but overall it was very quiet, which i like.

a little would've gone a long way but a muffin and a drink is not a breakfast

pool was clean but too cold to swim in .....hallways need updated but it was a nice place

comfy bed, big screen tv, hot tub and pool.

parking good

had smoking area, good breakfast, laundry facilities, close parking

in the mornings as the staff would come to work they would allow the door to laundry room to slam

the breakfast. the price was good. the pool and hot tub was nice.

parking spaces were soooo tight !!

breakfast is limited

we asked them if there was a laundry room and for extra toilet paper

clean, modern room. great amenities of in room kitchenette and shared laundry

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

the room we had was next to the elevator and laundry so it was noisy all night

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

staff was friendly & there's onsite laundry

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

no eggs for breakfast

it was clean and the breakfast was awesome

was a lot of noise coming from the laundry or maintenance room above

the shuttle was a pleasant surprise on a rainy day with door to door service

would stay there again only if they fix the wifi

it was clean, they gave us coupons for restaurants nearby, shuttle service filled our needs

the staff including the shuttle driver were amazing.

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

so those need to be kept separately when doing laundry

whatever laundry detergent you use made me itchy all night

registration was unprofessional, folding laundry at counter

love that there is a pool, hot tub and sauna

asked for the quietest room and got one that backed up to the guest laundry and ice machine

no shuttle, wish there was a hot tub

close to casino. clean

the gym and pool looked nice (didn't have time to utilize them)

provide a good breakfast

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

breakfast food was great, the room was very comfortable

breakfast was great! my kids had a lot of fun!

nice staff, nice clean open space to eat, love the gym and pool

rooms are large to fit 2 adults and 2 kids

laundry is more experience than that at best western

the pool is nice, but it s very very very small and very loud even with two kids in the pool.

pool was very small, 4 people in the pool and it was pretty full

quiet and comfortable bed. nice breakfast.

we didn't use the pool or gym

love the pool area and how it s family oriented even though the casino is literally down the road

the hotel, room and pool were clean

it wasn't very clean. adults fighting in pool area. unsupervised children

no life guards are available in the pool area . kids are double when they slide.

said they are pet friendly

pool was very small- limit of 8 people. and the deck was slippery due to the type of tile.

maybe have breakfast opened til noon ud83dude03

up to date, clean, convenient, great staff, shuttle

very small pool, breakfast started later than expected, 7 am, having to pay additional for parking

the breakfast was good. lots to choose from. the counters were always clean

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

i had a kitchenette, fridge, dishwasher, couch and desk area

i had to say anything negative i guess the only thing i would say is that the swimming pool is too small for

space and kitchen area

laundry hanging from balconies

not sure if they don't do laundry or what

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

the laundry room was very dirty

waiting for towels until the next day because laundry was not done

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

the room was very cool with the ice machine, fridge and laundry basket.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

we went to mystic lake casino,4 mi up the road

cleaniness and i always had parking available

chose this hotel because of laundry facilities- and no laundry

decent enough of a location. interior looked presentable. parking was easy to navigate.

no pots & pans. horrible wifi. .. no dish soap to wash utensils. .

com, you are not eligible for park and fly so we ended up having to pay for parking at the airport, which defeated

the room was never cleaned, the wall plugs didn t work, and we were denied the advertised airport shuttle,

nice large lighted parking lot

wifi network at this location seems risky to use, as if devices maybe are being accessed on the

jacuzzi, swimming pool, nice breakfast, clean room.

the pool and the beds were comfy

helpful staff. clean spacious room tub good breakfast

the kids really enjoyed the pool and hot tub:)

superb ? room was wonderful. pool & whirlpool perfect. breakfast incredible ud83dude04

shuttle service is great. timely and easy 15inute ride to the airport.

the kids really enjoyed the pool and hot tub:)

location and breakfast

it was nice to have the big fridge and kitchen area but i really think it would be nice to see it updated then

breakfast was a little lacking.

great location and close to most things. great shuttle service!

no breakfast!

great location. very clean and staff were friendly. we enjoyed the free shuttle service as well.

and employee was so loud dog laundry at midnight

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

great location. not busy. microwave and fridge in room. laundry facilities available.

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

stinky rooms, homeless people hanging around and police driving around the parking lot

i go to a hotel i don't expect cops to be 5 deep in the parking lot and harassing you for no reason whatsoever

good breakfast

clean room, exceptionally quiet, friendly staff, nice pool area.

pool, great hot complementary breakfast, free use of massage chairs, and good location

provided everything we needed. didn t enjoy breakfast, was too busy sleeping in zzz

you had to make sure you had breakfast early, as even the drinks were locked up by 930

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

limited seating for breakfast.

bags in provided in pet waste station so it makes it hard for guests to pick up after their dog

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

we even used the guest laundry room

walk away, where i could go to a grocery store and buy a few things to make in the hotel room kitchen

clean, friendly, roomy, great breakfast

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

the kids loved the pool area and everything was clean

booked a room with a fireplace and a family room, but got a really small room without a

experience with alexander he said gm how we like being in minnesota and he even talk to the kids

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this

breakfast has a great variety

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

advertise having a happy hour - there was none - breakfast was a candy health bar - the room was very poor shape

room was excellent loved the kitchen and sitting area separate from the bedroom

free laundry services

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

good laundry facility

loved the peloton in the gym!

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

had a workout room, pool, and laundry if needed

friendly staff great amenities - nice workout facility and access to laundry

we loved that the laundry was free and there were plenty of machines

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

could use additional laundry fro guests. one washer and dryer for all.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

if there was one thing adding a bar would be nice

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

breakfast was incredible, waffles, eggs, sausage, tater tots and toast and bagels

the room smelled like dirty laundry in the gym locker

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

i wish they had laundry machines in addition to send out services

i understand we live in an advanced world of technology, but a simple paper giving room service, visiting

i also liked how it had a full size gym with great amenities

an extra charge we could leave our car parked in their lot along with airport shuttle service to and from the

wifi didn t work in our room and they did give us an alternate way to get wifi but our devices

i liked the workout room and the laundry room

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

had a shuttle to take us to and from the mall of america

lovely pool and hot tub

there were luggage carts and a guest laundry

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

which means sometimes laundry gets started up to days later

the laundry facilities weren't adequate for the size of the hotel.

our floor had laundry available, and the clean laundry smell permeated the entire hallway

i also appreciated the free laundry machines and workout space

work out room is attached to the laundry facility which made it

they offer free use of their laundry area which was a huge help for our family

laundry, breakfast and some evening meals

free laundry

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

bed was comfortable... good breakfast

in the parking lot walking all over the place kinda made a girl with her daughter feel unsafe

so clean,here, excellent the breakfast was very nice,

the free breakfast isn't anything to write home about, but it was adequate for a quick bite before check-out

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

room we were directed to had wrappers and dirty laundry all over floor

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

i also appreciated that it had a laundry facility onsite

the laundry area was something else only 3 of 6 dryers were working

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

and love the place so recommended my daughter and her friend to stay here as they came to take kids to moa for

pool area was wonderful for families, coffee, and water availability in the lobby, overall a great

the pool wasn't huge but my kids enjoyed it

basic wifi dropped out sometimes, not very fast especially on phone. had to keep logging back in

with premium suite booking, snacks within the room were provided as well, which was great for our kids

the pool was freezing!

with premium suite booking, snacks within the room were provided as well, which was great for our kids

my kids loved the elevators

that they only had one laundry location

laundry was unavailable and i had to find a laundromat before leaving town after check out

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

the bar to close to eating area.

the bar was to to close to the eating area

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

laundry, price, breakfast, room size.

pool was smaller than pictured. but kids still enjoyed it

we couldn't bring the other kids so without that early checkin, i would have been sitting in the car with 2

laundry facility in house

there was dirty laundry laying on the reception desk

laundry facilities came in handy

great hotel with a mini kitchen in each room.

wifi

friendly staff, free tea and coffee in reception, clean, laundry available

the neighboring room had kids and was loud enough for me to know all their names!

complimentary breakfast was great as well and kids enjoyed the pool area

complimentary breakfast was great as well and kids enjoyed the pool area

the room was comfy and clean & the pool/workout area looked great also

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

at one time i counted 26 kids in the hall way adjacent to my room door at 11pm

onsite bar and coffee shop are absolutely the best amenities

reasonable price airport shuttle clean bathroom

the hot tub was relaxing and i'm glad i could do laundry

we had an early flight out so went to bed fairly early only to be awoken by someone doing their laundry right

laundry room

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

that it was next to the mall. traveling with kids so that was awesome!!!!

great gym and pool

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

we had kids that needed a nap with the long day running around the moa and nickelodean universe

we had kids that needed a nap with the long day running around the moa and nickelodean universe

could use a table in the laundry room

clean, guest laundry convenient, location good

too much for guest laundry, no elevator, only gave to bath towels to room, had 3 ppl when asked for more towels

50 in laundry in cash and receptionist could have cared less, no sign credit card only

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

the only thing i would suggest is bring a dvd player if your kids want to watch movies cause there's only 1-2

food pantry, restaurant, pool, gym, laundry, large room

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

wasn't any breakfast. girl in bar made some killer margaritas!

decent tv and a small gym aerobic workout machines

excellent breakfast! fresh scones - nice egg options!

the underground heated parking was a plus

was nice, parking was easy, and all the families there to visit st

garage parking was very useful (it rained the morning we left and packing the car was made easy

modern, easy to access, great breakfast, close to downtown, parking (once understood)

kitchen and also laundry

the *free* laundry was very much appreciated

we loved the fact that you can do free laundry, borrow kitchen items and access the candlewood cupboard

everything! from the kitchen to the gym free laundry and all!!

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and

the parking lot was in poor shape

the wifi could be better but we were in a corner room so it was a bit expected

huge room lovely staff super convenient the freeway beautiful breakfast in a beautiful

pool for kids

very good gym

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

laundry could be improved.

you have great food and a bar right on site; we don t have to leave

was amazing during check in, how ever i asked for a late check out and apparently it was never in the system

the bed was super comfortable and the breakfast was fantastic

and a laundry room

couldn't connect to wifi.

the people were great. breakfast and light supper were nice

pets

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

also wish pbs kids was an option on tv

sofa bed was terrible and obviously pets had been on it.

staff help & airport shuttle service

there were also too many young kids in the hot

no way to do laundry.

no laundry room and the wifi was terrible.

thw only thing lacking is a laundry room at rhis ptoperty!!

used the laundry facility and put my money into the dryer and the dryer didn t start

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

good location, and nice pool and hottub

and easy access to room from parking lot

pool was ok

nothing, though we didn t try out the pool or exercise facilities so can t comment on those.

great and super clean nice pool.. had a great stay. breakfast was good

wish the pool opened at 9:00am.

had so many great things for the kids to do

clean, fun atmosphere, decorated well, tons of interactive things for kids, bar in the waterpark

water park and game arcade for my kids

i loved the wave pool. totem towers were also amazing. our hotel was also very comfortable.

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

new, large rooms, comfortable beds, shuttle service

the plentiful parking spaces; the ease of checking in and out

the bar and the shuttle

clean. quiet even though near airport. shuttle service great and quick pickups.

laundry and reception have been great

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

then later she was kind enough to give us extra laundry

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

called down to learn that we were above the laundry

pool water hazy looking hot tub not working.

wifi broke the whole day

room was clean and very nice! breakfast was delicious!

it would have been nice to get free breakfast too pricey for breakfast

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

close to the train. the gym and pool are great.

well we were unhappy that the pool wasn't open because of covid...

close to the airport and moa, great shuttle service!

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the pool wasn't opened when we went dissapointed

very friendly staff, comfortable bed, big parking lot, convenient location.

quite a big property, feels very spread out - not quick to go from your room to the front desk or pool

and i really enjoyed shuttle service to moa and airport

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

great breakfast

the bed was great, the breakfast was amazing and the pool was great.

nice pool. good beds and wifi. close to the airport. big rooms. good public transport.

guest laundry on-site

no coffee in the rooms, and they can t give you change for laundry but we had some

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

laundry detergent was too strong smelling

they had laundry facilities which we needed and used

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

pool was too small and too many kids were in it

the pool/hot tub were very nice and were supplied with big towels

there's a beautiful patio area to enjoy on the main floor, and a roomy, well-equipped gym

one of our beds had dirty laundry in it

shuttle service takes you to mall of american and airport, so it's the perfect location

the pool and spa were great, my children loved it

breakfast started after our shuttle depart time in the past i thought they offered a togo option

stay here for airport access and rooms that can sleep for with a bedroom and some kitchen facilities

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

only thing which clicked was there wasn't a laundry in the building

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

no laundry facilties at the hotel

olaf; had breakfast as advertized (& was fabulous, by the way); hot tub; laundry; very helpful

the pool was closed due to covid. that isn t their fault.

pool was crowded sometimes, but no biggie.

the pool was heated and the staff were very helpful

staff was great. room very clean. breakfast was great. big variety.

wish that the breakfast was open longer

thankfully my kids arrived day after we did and they had downstairs room so we switched with one of them

i slept in so i missed the breakfast.

said online there was a pool

breakfast was minimal but enough as we were anxious to continue our trip

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

shuttle service to/from airport should run beyond 11:00 pm.

airport shuttle did not start until 4:30 am

the breakfast was great

laundry room in the main building was nice , staff were very nice

breakfast was great. kitchen had all of the cookware and dishes i needed

love the kitchen

there was pet hair on the floor by the bed and on the couch in the room

didn t realize no indoor pool but the price we paid makes up for that