the air conditioner was awful. no laundry room

not what i would consider a breakfast. maybe some toast or dry cereal would be an improvement.

breakfast is pretty sparse and there's no place to sit if someone else is using the one table

the outside was dirty. no pool. no extras. very minimal breakfast.

did not stay for breakfast had drs appointment early in am very clean and comfortable will be staying again with

allowed early check in. assisted with tv

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

good wifi access

to be fair, guests of the hotel can use a larger local gym just down the streeet for free

pool smelt very strong of chlorine

nice room with comfortable beds. swimming pool was warm. very clean. good breakfast.

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

parking lot should be twice the size of the current one, which causes the lot to fill up much

were great,and there's a food truck in the parking lot so if you want a snacks is only steps away

in the parking lot walking all over the place kinda made a girl with her daughter feel unsafe

the free breakfast isn't anything to write home about, but it was adequate for a quick bite before check-out

the had a gym, vending machines, even some old arcade machines

very friendly staff. breakfast had many good options.

spa tub was clean and the room was

impression, was the back parking lot had 4 or 5 junk vehicles that either had flat tires or jacked up vehicles

it was cheaper then most hotels, had breakfast which was different way of doing it because of covid but was

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

and employee was so loud dog laundry at midnight

great location. not busy. microwave and fridge in room. laundry facilities available.

only one ice machine. hotel looks dated, no laundry soap.

sounded like laundry spin cycle

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

though there were corona virus restrictions regarding breakfast, a bag breakfast was furnished and had a good

pool area was great for the kids

great location for near mystic lake casino. good bang for your buck.

pool not working

the yogurt was just the trix, full of sugar kind, which is fine for kids but i'd prefer something more healthy

not a thing. we asked for room close to pool and we got it

manager happily changed our room to an area away from the pool and a number of happy, but loud, kids

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

the room was very cool with the ice machine, fridge and laundry basket.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

easy access to 169, and the muddy cow sports bar in the same parking lot

great hotel. loved having a kitchen in our room!

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

the laundry room was very dirty

laundry hanging from balconies

waiting for towels until the next day because laundry was not done

not sure if they don't do laundry or what

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

the kids had a great time in the pool area and loved the waterside

the kids had a great time in the pool area and loved the waterside

no life guards are available in the pool area . kids are double when they slide.

water slide and pool for kids staff was awesome very new remodeled rooms fresh carpet!!

the in room hot tub did not work properly, and the fireplace in the room also did not function, which was

asked for the quietest room and got one that backed up to the guest laundry and ice machine

close to casino. clean

we will stay here again & again when we head down to the casino

parking spots are close together

location, breakfast and size of room were great.

laundry is more experience than that at best western

the pool is pretty small.

the parking lot

food served during continental breakfast was very good

pool as well for kids

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

hotel was super clean, comfortable and has an amazing complimentary breakfast

staff willing to go the extra mile to create a pleasant stay, location, price point, morning breakfast was

rooms are large to fit 2 adults and 2 kids

pool and hot tub

clean rooms,complimentary wi-fi and light breakfast

location, good and plenty of parking, safe

not a lot to choose from for breakfast.

didn t have kitchen knives, paper towels, dishwasher, dish soap, dish drainer, garbage disposal, and pans

would appreciate light breakfast

great - staff - food - location - breakfast - friendly staff

the pool was alittle bigger

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

breakfast options were a little slim.

nice b fast. good pool. nice room.

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

the pool area is small.

but the kids don't care

breakfast was average nothing special.

comfortable bed, nice sofa and kitchenette. also liked the location.

laundry room in the main building was nice , staff were very nice

breakfast was great. kitchen had all of the cookware and dishes i needed

a great sleep great room also great breakfast in the morning couldn't ask for more than that

very clean, nice staff, and loved the kitchen!

floor strip across the carpet to the kitchen tile is too high and difficult to get over with a wheelchair

parking

clean spacious room, bathroom and having a kitchenette. great breakfast.

the breakfast was better than most places

i love this location. always kind and clean. the pool area is amazing.

to say what i don't like, it's that the swimming pool is too small

room was right across from kitchen and laundry room and close to front desk

room was right across from kitchen and laundry room and close to front desk

tvreception&wifi poor

that the inside pool water was cold !! i though in winter inside pools are heated

free parking

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

microwave in the rooms and going outside to do laundry

that they don t have a laundry machine s specially when you stay with a kids

no laundry facilities

kid friendly. has a laundry room.

there was laundry, office area and workout

good continental breakfast

breakfast was great! staff was very helpful and friendly. pool and spa were wonderful.

the morning breakfast offerings were stellar, and again, cleanliness

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

breakfast is great and having the laundry was really helpful

it was also really nice to have a pool, hot tub, workout room, and laundry room

didn't have breakfast

nice staff, comfortable beds, parking space, smooth check in and big room

onsite coin operated laundry

needed to check in a little early due to clinicals at the hospital

breakfast was subpar but the coffee was good.

breakfast had good variety and was a nice way to start the day

the incredible pool area kept the kids entertained for hours while the adults relaxed

' then the rest of the weekend is rest and relaxation and the in house bar and restaurant is a nice convenience

the pool was nice and warm and the hot tub was great

tiles around the pool were extremely slippery and dangerous

it makes it convenient for our grands to spend the night with us and play in the swimming pool

thought the breakfast was continental style but it was like a kitchen to some extent the food could be ordered

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

the strong chlorine smell in the pool

nice pool and hot tub

easy parking, clean, comfortable bed, courteous staff, good breakfast

the best pool ever. the outdoor landscape. the fire table

the pool area was awesome since adults only after 9

patio and restaurant gym pool all awesome

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen

parking was confusing, difficult to locate my car when i departed

location, ease of parking, style of room

great staff, resturant, front desk, easy parking.

parking ramp is a maze, parking a large suv could be trying. our view was the roof.

expected rooms to be not so ordinary. parking garage was not marked well .

thought that room service was a given.. apparently you have to ask

the hotel restaurant didn't open until 4pm and there was no room service for food until then

the friendly helpful staff. pool and gym area. the room was a nice size.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

pet friendly

pet fee is incredibly high, extra charges for laundry room

pool was excellent. breakfast was great.

would love it if the spa worked in the pool area but not a big deal.

hot tub wasnt working coulda been a better breakfast

bed and pillow amazing, staff excellent, great breakfast and location. room spotless!!

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

on our last day there, one of my kids got sick

parking. snow plow should do better we had to park a very good distance away.

when we called room service there was no answer and no call back

cold water forever expensive room service and nothing helping you order outside of the hotel double beds are

location, kitchen in the apartment, nice and helpful staff, laundry room

i also appreciated the free laundry machines and workout space

loved the pool, hot tub and free laundry service

work out room is attached to the laundry facility which made it

love the location close to normandale lake and having the free laundry facilities was really great

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

kids loved the swimming pool and hot tub. very clean and quiet.

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot

kids loved it

i don't eat breakfast but it's nice for my kids

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

i rested well as well as did my laundry

there were luggage carts and a guest laundry

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

that they only had one laundry location

laundry was unavailable and i had to find a laundromat before leaving town after check out

company several times that they do on run a shuttle sense covid, and they only have a 3-day free parking

friendly staff, good room, easy parking lot

had smoking area, good breakfast, laundry facilities, close parking

in the mornings as the staff would come to work they would allow the door to laundry room to slam

was very cordial it was very clean has plenty of hot water for the shower easy parking will stay there

the breakfast was wonderful enjoyed it very much.

parking spaces were soooo tight !!

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

this hotel cannot function fully because of the state restrictions i can only imagine what their breakfast would

i was not told when i booked hotel was under remodel so no bar room service or restaurant.

at one time i counted 26 kids in the hall way adjacent to my room door at 11pm

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

the staff was wonderful (late check out and my husband had his shaving lotion taken away by the tsa (too much

free parking, free breakfast

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

free breakfast, wifi, and parking. the room was also clean.

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

the location was great. good pillows! good fitness center.

put me by the pool when the hotel was full of screaming kids

screaming kids echoed throughout the central courtyard, woke me up and i couldn't use the pool or hot tub in

had to go to laundry room for more

i also wish laundry rooms were kept better

filthy laundry room

lots of kids running around and yelling in hallways (not really staffs fault on that issue).

stay at the plymouth location whenever we visit our wayzata kids and grandkids

with premium suite booking, snacks within the room were provided as well, which was great for our kids

room layout for traveling with kids

the place definitely will stay again at this place when we go back loved that it was pet friendly too breakfast

the bar should be open at 3pm and stay open a little longer or have the kitchen open a little later

sink in kitchenette did not drain

i liked the workout room and the laundry room

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

pool could be bigger.

how close everything was and the shuttle from the airport was wonderful.

the lodging and the breakfast were more than enough for our visit.

pool & hot tub were clean and very nice

& cleanliness of our room, easy to find a handicap parking space even though we arrived after 9 pm

pool was a +

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name

chose this hotel because of laundry facilities- and no laundry

the room was never cleaned, the wall plugs didn t work, and we were denied the advertised airport shuttle,

no pots & pans. horrible wifi. .. no dish soap to wash utensils. .

the shuttle is free snd 24/7

com, you are not eligible for park and fly so we ended up having to pay for parking at the airport, which defeated

i also appreciated that it had a laundry facility onsite

room we were directed to had wrappers and dirty laundry all over floor

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

the laundry area was something else only 3 of 6 dryers were working

breakfast was not very good ok if like fruit or toast

breakfast had lots of choices, but coffee was really bad and the orange juice was really bad

we did not eat breakfast there

pool was too warm/hot

frig did not work, one jet in spa did not work

laundry machines out of service

my son loved the pool

kids loved the pool, it was perfect if you have variety of age children

its nice place go to get the kids out house

wifi was very slow and in the morning didnt work at all

to laundry'extremely noisy'doors banging all the time

windows in gym

the pool is closed.

efficient facility, good breakfast buffet, terrific layout of the building with very pleasant staff in good

bed, the suite made it nice for the kids to have their own television at night, kids enjoyed the pool, and

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

didn't use the pool or the ex

room shabby, bad wifi, not cleaned properly, amenities not restocked

rooms were beautiful, staff friendly, great value, wonderful breakfast and the children loved the salt water

the size of the room and the fireplace

pet friendly as long as your pet is a dog and there's only one of it. the pool was really fun.

pool area was very nice

pool wasn t open

figure out how to turn the ac or fans on in the gym so it was really hot in there since it's in the same area

loved the pool

50 in laundry in cash and receptionist could have cared less, no sign credit card only

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

they pervided a laundry room

too much for guest laundry, no elevator, only gave to bath towels to room, had 3 ppl when asked for more towels

could use a table in the laundry room

pool closed at 9:45........kids were bummed. so was i.

would like a free breakfast option.

pool closed at 9:45........kids were bummed. so was i.

room service, restaurant, and room accommodations

staff was unsure about pool closing times and breakfast buffet time.

laundry on the floor

we had an early flight out so went to bed fairly early only to be awoken by someone doing their laundry right

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

laundry room

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

laundry facilities are a little out-dated, though work fine

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

the laundry room is very useful and the front desk has laundry detergent and quarters

the kitchen is very useful

the kitchen had everything we needed

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

the indoor pool was in another building in the complex, so the kids didn't have access.

because of the pandemic we were given breakfast in a bag, to go

great breakfast. clean hotel great place to stay!!

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

some high schools kids had the room next to me and were very loud in the hallway all night !

pool was a little smaller but it was great.

complimentary laundry not so great.

having a gym and laundry on the same level as the room

kids kept sneezing. vent was full of mold spores

clean. excellent breakfast options

having a gym and laundry on the same level as the room

location!! great room! fabulous bar tender! beautiful hotel.

clean, pet friendly, ability to control room temp, great staff.

nice room, great staff. room service was excellent.

pet friendly walking areas

lots of stores and restaurants very close within walking distance of the hotel room was clean pool was nice

there is laundry for $1 wash/dry so you can head home with clean clothes

kitchen staff amazing

bed and fitness room

every morning, pool for the kids, welcoming to our dog, and front desk went above and beyond to make us comfortable

hot breakfast, comfortable bed, spacious suite, and a nice fitness center

wifi as a bit weak at times

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

no laundry room and the wifi was terrible.

thw only thing lacking is a laundry room at rhis ptoperty!!

only need a laundry room to be absolutely p

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

and a laundry room

the room was spacious. the location was great! the breakfast had a nice variety.

the breakfast was nice

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both

we really loved the free shuttle to and from the mall, that was

called down to learn that we were above the laundry

bartender appeared to have friends and/or regulars at the bar and kept conversing with them while

pool water hazy looking hot tub not working.

shuttle service was amazing

plus breakfast for our

my daughter had to move bags of laundry and trash out of the way in order to get through

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

shower in room 334 had rust spots on the safety bar handle and the handle cover had come apart

the great choices at breakfast with having 2 kids along. shuttle service to moa was great too.

the environment and activities for the kids

drunk people. near kids.

the pool hours

pool

loved the pool

no laundry bags for wet suites

should have been advertised as under construction there should be a way to purchase coins for the laundry and

grand children loved the pool. shuttle service was convenient for getting to the airport at 4am.

advertised, no room service and no bar onsite

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

i wish they had laundry machines in addition to send out services

though they said they were pet friendly, it was $100

and blu does not have to provide a shuttle to get to moa, so that is a revenue savings, but if you make $2000

unclear wifi instructions

the shuttle driver was awesome

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the staff was friendly and the bar made good drinks

room service operator rude when placing order for food

buildings, parking lot was full due to some sort of concert that was there

in the bar for 10 min and didn't get waited on, hot tub wasn't there any longer, if known that i would

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

could use additional laundry fro guests. one washer and dryer for all.

staff was very nice....front desk to the laundry guy and others. all very pleasant.

room was on frist floor fier pit was right at window all the kids played ball 2 oclock in morning that shoud

spacious room, gym, pool, immediate, safe access to moa

that it was next to the mall. traveling with kids so that was awesome!!!!

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

staff was extremely friendly, rooms were spacious and clean. food and bar service was excellent.

the pool was freezing, kids didn't mind it but all adults passed on it

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

advertise having a happy hour - there was none - breakfast was a candy health bar - the room was very poor shape

the room we had was more spacious than expected & with 3 kids we didn't feel cramped which was amazing

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

had a workout room, pool, and laundry if needed

friendly staff great amenities - nice workout facility and access to laundry

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

there was free self-serve laundry which was an amazing perk

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

free laundry services

free shuttle to mall of america

friendly staff, free tea and coffee in reception, clean, laundry available

hotel for all travelers, we love the studio/kitchenette, great free breakfast, free internet, & nice pool & spa

the only thing that could ve been better was the pool water was freezing but my kids still loved it and i

the breakfast was very good and had healthy options

the kids loved the pool and so did i

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

$100 pet fee was rediculous