had smoking area, good breakfast, laundry facilities, close parking

in the mornings as the staff would come to work they would allow the door to laundry room to slam

loved the pool, was always really warm in the pool room so it was perfect for my kiddos not to get a cold

had smoking area, good breakfast, laundry facilities, close parking

a lot of weirdos in the parking lot

that it had cheap laundry on site and smoking rooms available.

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

room smelled like stale cigarettes and we got in late and there was a lot of traffic in the parking lot

the parking lot was not kept up and there were sketchy people loitering in the parking lot

the parking lot was filled with out of town mexicans who were working seasonal jobs (looked like a camp

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff

only thing found that person in the evening did not know the luges laundry only accepted cards and sent me to

laundry onsite

working laundry machines and not having to clean my own room .

the breakfast wasn t that great but it was ok

close to the highway. always had a parking spot

breakfast food was terrible, broken glass in parking lot

the breakfast options were prepackaged sugary baked goods

20 construction workers having a bbq in parking lot at 8pm on a sunday

breakfast great location great staff nice pool area there was nothing that i didn't like about it especially

more bfast options bigger pool area and more towels something more for the kids to do

the pool area and hot tub was nice to have to relax at the end of the day

gardening service was there and dirty up all the cars in the parking lot with there leaf blowers, the guest were

great breakfast

nice pool. should have brought my swimming trunks.

friendly staff, clean room, free breakfast

the pool is small and safe for kids

the staff were very friendly and the breakfast was great as well

of issues with tv and wifi

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

i love that the room was right next to the pool area

pool and spa were nice, breakfast sandwiches we purchased at the front desk were good

we liked the pool and staff were very helpful.

had to tell him the pool closes at 11 and my family was not being loud at all mind you they were kids having

laundry could have breed machines, laundry product out of order and no bar to hang clothes

parking lot was covered in ice

kids play area in the lobby was great. good selection at breakfast.

room was clean and quiet. pool hours are good for adults, late enough to enjoy without kids.

it was noisy with people (kids

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

no grab bars inside shower. kids yelling and the loud echos in the pool area.

rooms are large to fit 2 adults and 2 kids

breakfast was great! my kids had a lot of fun!

husband dropped his wallet in the parking lot and we were greeted with a big smile from the receptionist the

laundry is more experience than that at best western

were happy to accommodate our early check in

pool was very small, 4 people in the pool and it was pretty full

the pool is pretty small.

that's just me, the kids loved it though

asked for the quietest room and got one that backed up to the guest laundry and ice machine

the staff was great. the breakfast was very good and location was perfect

the decorating colors were very pleasing - bathroom was nice - parking was super...

we will stay here again & again when we head down to the casino

plus we had late check out at no extra fee

no light in laundry area or soap available for purchase, not sure if the machine even worked

are spots on the towels in the room the light in the laundry room did not turn on we found a toy and the wall

lots of parking even for bigger vehicles

parking lot was terrible

they had a hot breakfast, jacuzzi and pool

also the fireplace did not work

the hotel, room and pool were clean

no life guards are available in the pool area . kids are double when they slide.

improve breakfast

the kids had a great time in the pool area and loved the waterside

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

waiting for towels until the next day because laundry was not done

laundry hanging from balconies

the laundry room was very dirty

not sure if they don't do laundry or what

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

the room was very cool with the ice machine, fridge and laundry basket.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

nice parking lot

i liked the kitchen and the cleanliness

chose this hotel because of laundry facilities- and no laundry

no pots & pans. horrible wifi. .. no dish soap to wash utensils. .

this hotel because it offered shuttle to the airport- and then no shuttle

com, you are not eligible for park and fly so we ended up having to pay for parking at the airport, which defeated

the parking lot was a mess of human garbage

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

loved that there was a laundry room available.

the guezt laundry took way more then the $2 it said it would cost.

there were luggage carts and a guest laundry

they offer free use of their laundry area which was a huge help for our family

laundry, breakfast and some evening meals

free laundry

love the location close to normandale lake and having the free laundry facilities was really great

i also appreciated the free laundry machines and workout space

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

my kids loved the pool and the hot tub

the pool wasn't huge but my kids enjoyed it

didn't like that some people got a free breakfast and some didn't

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

we appreciated having the tesla charger in the shared parking lot with the hotel next door

parking lot blocked for resealing and had to park hotel next door and lug luggage across grass and

maybe more to choose from for breakfast.

nice staff, and the free breakfast is good

the parking lot was not lined well.

great location for near mystic lake casino. good bang for your buck.

not a thing. we asked for room close to pool and we got it

the room smelled like dirty laundry in the gym locker

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

clean and updated. breakfast was a great variety of foods.

breakfast was very nice, and my kids enjoyed the pool area

hotel shares a parking lot with a restaurant (cowboy jack's), so the lot can be quite full if you get in late

nice and clean, and the breakfast was excellent. pool area was very clean and nice.

lots of breakfast choices, items were replenished frequently. we loved the pool and hot tub

room service

woman at the desk was very helpful getting our extra couple into another room as well shuffled kids around

staff was great from front desk to room service to bartenders and food servers

i felt i needed to ask a lot of questions, such as where is the gym and the hours

i was surprised that room service arrived in take-out boxes and not with traditional plates, glasses, and trays

left before breakfast was open

were kids everywhere

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

they also have a swimming pool, laundry facility and more

the room smelled a little like a gym locker

the pool temperature was awesome

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

thin walls or floors i guess (the couple above us has quite a good time from the sounds of it :( )gym was

it was somewhat outdated, but it was clean, room was in good shape, pool area and exercise room was nice

pool was basic but kids enjoyed it

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

no kids in the pool:)!

there were also too many young kids in the hot

great indoor pool and room shower. good location and free parking.

went down to the bar and the male bartender (didn't get his name) was very nice

whatever laundry detergent you use made me itchy all night

so those need to be kept separately when doing laundry

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

registration was unprofessional, folding laundry at counter

it is right off the highway and it is pet friendly

great location. not busy. microwave and fridge in room. laundry facilities available.

and employee was so loud dog laundry at midnight

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

that the pool was closed

i like the space in the rooms and of course the breakfast.

clean rooms, great gym and exceptional breakfast buffet!

the first issue was that our room was next to an unmonitored 24hr gym being used by older children that kept

the omelet bar was amazing

pool, great hot complementary breakfast, free use of massage chairs, and good location

i go to a hotel i don't expect cops to be 5 deep in the parking lot and harassing you for no reason whatsoever

pool, ice and room hot tub fyi no promises were made

breakfast was good. location is awesome.

spa tub was clean and the room was

i liked the workout room and the laundry room

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

the option to use the kitchen was definitely a plus

we loved having a kitchenette and couch in our two queen bedroom

pool hours were very appreciated and having laundry service

downfall was there wasn t change available for vending machines and to do laundry

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

room was huge and had full kitchen

the hot tub was hot and the pool facility (while small) was perfect for our young kids

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

were great,and there's a food truck in the parking lot so if you want a snacks is only steps away

enough parking

across the street (walking access) quiet rooms and neighbourhood hispanic food truck in parking lot breakfast

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

laundry room in the main building was nice , staff were very nice

room was great for the kids and i. breakfast was awesome great selection.

pool was closed.

the staff was friendly, kitchenette was wonderful, the beds comfortable, it was very clean and it was also pet

it was good....the small pool was closed...i wouldn't have used it anyway...

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

the bed was everything i loved it & so did my kids

breakfast. pool and hot tub location

location, good breakfast, kids loved the pool

i liked that it was a decent place to stay and keep the kids entertained for a couple of days.

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

clean, modern room. great amenities of in room kitchenette and shared laundry

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

we asked them if there was a laundry room and for extra toilet paper

the room we had was next to the elevator and laundry so it was noisy all night

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

my battery was stolen out of my car in the parking lot

how big the spa tub is. it's really big very nice. people were nice there.

there was laundry, office area and workout

kid friendly. has a laundry room.

we went for a funeral and all my kids and grandkids stayed and there wasn't anywhere we could be together

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

the pool was clean as well as the hot tub and there were plenty of pool towels available i stayed with

was a lot of noise coming from the laundry or maintenance room above

pool and hot tube to cold

we took the airport shuttle which was an incredibly convenient service for hilton to provide

kortland yelled for kim a few times but she was in the kitchen area

the staff including the shuttle driver were amazing.

that they don t have a laundry machine s specially when you stay with a kids

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

no laundry facilities

microwave in the rooms and going outside to do laundry

great hotel, kids loved the water park.

the spa was a great size and the hotel staff were friendly

isn t continental breakfast

greaqt water park for our grand kids

my kids said the bunk beds were uncomfortable. the restaurant was a little spendy.

nice b fast. good pool. nice room.

breakfast options were a little slim.

clean, friendly staff, great breakfast

maybe have some cheese with the eggs for breakfast

breakfast was very good and you was hot

the free laundry washer and dryer was a great bonus for travelers on a long journey

lots of space, free laundry

our second time staying there and would do it again. the laundry service was great.

welcoming staff, free laundry services

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

i also appreciated that it had a laundry facility onsite

the laundry area was something else only 3 of 6 dryers were working

room we were directed to had wrappers and dirty laundry all over floor

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

hotel hired snow shovelers to clean up the parking lot

decent breakfast, free wifi, and good location

also, the curtains in my room didn't fully close, and i was on the first floor facing the parking lot

the kitchen area!

location, good and plenty of parking, safe

our toilet became unlatched on almost every flush. no indoor pool.

to say what i don't like, it's that the swimming pool is too small

breakfast was very good

the fireplace was a nice touch

the pool and the room

room was right across from kitchen and laundry room and close to front desk

free parking

plenty of parking space

room way super clean and bed was big and comfortable. great service. free breakfast.

close to the event i was attending and a nice continental breakfast.

no clock..no kleenex..no laundry bag.

no breakfast or wifi andcoming from the east it was hard getting in the parking lot

the room was nicely updated and clean - quite for a weekend - the pet area was awesome on the backside of the

bonus is that motel 6 doesn't charge a pet fee

to everything with a discounted price and pet friendly and nothing much less than the more expensive

clean, friendly helpful staff, good vibe with other guest. breakfast was great.

very small pool, breakfast started later than expected, 7 am, having to pay additional for parking

pool is so small and no hot tub

i reserved the hotel - it says free wifi

with was we were in the hotel for quite a few day and we were unable to connect to the hotel wifi

laundry could be improved.

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

shuttle to moa; very helpful front desk staff; pool and hot tub

clean, close to the airport, staff was friendly and offered breakfast!

on-site bar closed at 11:00 for many who were using hotel to visit important vikings game.

free laundry and friendly staff. very accommodating considering the circumstances

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and

the *free* laundry was very much appreciated

staff was really easy going and to top it all off you get free laundry

very clean the free laundry yess

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

staff pool laundry

really appreciated the airport shuttle service

s no shuttle to the airport because of covid

friendly staff, full kitchen

50 in laundry in cash and receptionist could have cared less, no sign credit card only

no elevator, no soap to use for laundry, not even soap to purchase

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

too much for guest laundry, no elevator, only gave to bath towels to room, had 3 ppl when asked for more towels

they pervided a laundry room

the hot tub was relaxing and i'm glad i could do laundry

laundry on the floor

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

they have laundry on site

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

no laundry bags for wet suites

should have been advertised as under construction there should be a way to purchase coins for the laundry and

pool staff breakfast hotel was clean

it provides free shuttle to the mall and the airport.

breakfast bar did not have any hot items, only grab and go

i wish they had laundry machines in addition to send out services

fact that is stated it was pet friendly and the mall it self wasn t and you couldn t leave pets unattended

the gym was great, the restaurant serves great food and the coffee was amazing

very petty stuff though

with pool and gym as well as safe and fridge and coffee maker in room

staff was very nice....front desk to the laundry guy and others. all very pleasant.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

could use additional laundry fro guests. one washer and dryer for all.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

wifi connection was unpredictable

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

shuttle service was excellent

shuttle service from airport to hotel was essential for us after a long trip with many suitcases

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

my daughter had to move bags of laundry and trash out of the way in order to get through

the food choices and the prices in the bar/restaurant and room service we're very expensive.

the pool was very full of kids the night we were there

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

no way to do laundry.

only need a laundry room to be absolutely p

no laundry room and the wifi was terrible.

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

and a laundry room

the kids can t wait to go back and stay when it is warmer to get out and enjoy the basketball court

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally

gym had a variety of items to choose from

my kids always love there

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

we loved that the laundry was free and there were plenty of machines

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

friendly staff great amenities - nice workout facility and access to laundry

easy check-in responsive staff laundry facilities

free laundry services

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

good laundry facility

the only complaint would be we could hear the kids in the room next to us on occasion.

called down to learn that we were above the laundry

the shuttle couldn t get to us within 1/2 hour though so they sent a lyft driver who was there in 3

there's also a kids' meal menu for dinners

great bed, , quiet, friendly, shuttle to airport and mall

no wifi and room wouldn t maintain a constant temp air was running on and off all night.

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

the floor around the pool is rather slippery.

are comfy pool/hot tub and breakfast were excellent and the staff were friendly

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

water park and game arcade for my kids

the staff was so helpful and friendly. everyone we encountered made our kids feel special!

the restaurant closed at 9 and the bar at 10 - a little early for us

provide at least continental breakfast for kids with that price per night.

in the pool restaurant

are literally no snacks available unless you order room service

to call room service did not work

room service for a soda was pricy but other than that great!!!!

fantastic room service

had some nice ammenities in the hotel as well (pool, gym)

friendly staff, free tea and coffee in reception, clean, laundry available

clean, near mall of america ( 2 minutes walk ) nice lobby and swimming pool, friendly staff

the neighboring room had kids and was loud enough for me to know all their names!

how close it is to the mall and the breakfast. james, she, was an amazing hostess.

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

location, continental breakfast, outside patio, kitchen in the room

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

i liked the gym

no parking fee, close to moa and shuttle

very friendly staff, comfortable bed, big parking lot, convenient location.

had a round of cocktails in the bar which were ridiculously over priced, and small

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

laundry and reception have been great

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

clean, comfortable and great staff. free parking too! walking distance to mall of america.

we love the lobby bar - to relax at the end of a long day - the bartenders are very friendly

they were accommodating, the shuttle to the airport was phenomenal and timely

nice little restaurant downstairs, good gym, and the room was clean and comfortable

the facility did not have quarters available for the laundry machines.

indoor pool and laundry facilities available (you will need quarters though)

they had no shampoo, no laundry bag, no tissues in the room

no coffee in the rooms, and they can t give you change for laundry but we had some

they had laundry facilities which we needed and used

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

loved the little bar in the lobby

very good breakfast! pizza & drinks at the bar were great & convenient. very helpful staff.!!

they also had a nice gym and small pool

run up and down the hallways screaming their heads off, paid for breakfast just to be told the kitchen was closed

pool area was small but was ok as we were the only ones in it

i liked that they had early check in

only one waitress who was also bar tending

' then the rest of the weekend is rest and relaxation and the in house bar and restaurant is a nice convenience

going on in main lobby, no on-site laundry

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

would have liked included breakfast.

good sized gym room

the bar area what extreamly cold!!

only thing which clicked was there wasn't a laundry in the building

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

one of our beds had dirty laundry in it

furthermore, the accessible room was situated directly above the kitchen from which we were treated to the

love layout and especially love the bar and restaurant, wooleys

breafast was lousy and the kitchen staff was overwhelmed, and some of them were not nice

location yo the airport and great breakfast

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

didn't like the temperature of the water in the pool and jacuzzi

clean & comfortable. great breakfast