breakfast is pretty good. fitness center and laundry machines available for use

pool was inoperable.

well maintained, pet friendly.

spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.

did not get to eat breakfast because we slept so late

5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip

the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt

the wifi did not work with my chromebook laptop

pool and hot tub being closed

i had to call guest services at least 5-6 times before they picked up because the wifi didn t work

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

do not take the room close to laundry, you will hear loud sound during night.

the hotel also had a laundry room and fitness room that i did not use

rooms were great and liked laundry facility

has laundry room

the kitchen area

it had a kitchenette area with a microwave, small fridge, and a sink

even tho it was a smoking room

the kitchenette came in handy the location the value accept pets

cold atmosphere, not really friendly. gym was a arctic-room..., so cold in there.

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot

staff was great, comfortable bed, food wasn't bad, free wifi as hilton rewards member.

there was lots of yelling kids at pool

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

the 2nd level by the laundry room smelled really bad

no laundry

could definitely use some upgrades. it was fine but kids concerning after dark.

could definitely use some upgrades. it was fine but kids concerning after dark.

i slept well in the room and in the morning the breakfast buffet was clean and organized with hot coffee

included breakfast was very satisfactory

good gym to satisfy your exercise needs

airport, had good selection of breakfast, everything was spotless, free parking with an airport shuttle, and i

excellent wifi

pool was a nice size and was open early and late

love the free laundry facilities

free laundry, great beds, good staff

the hotel is packed with amenities like fully stocked kitchens and free laundry

full kitchenette, wifi and even a small laundry room onsite

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

she was receptionist and laundry

she was doing laundry and was gone for around 10 minutes

laundry facilities were good

down i found was there was no change machine in the laundry room

) was collecting laundry from the laundry room

pool and laundry room,

pool was under renovation during our stay

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused

we liked everything except the breakfast eve

the swimming ud83cudfca pool awesome ud83dudc4f safe n quiet ud83eudd2b breakfast

after an hour he went to laundry area & they gave us towels

the pool water was very cold

there wasn't anything i didnt enjoy, only that the pool was closedud83dude22..

the convenience to the airport and they offered a 24-hour shuttle service

great wifi, free parking

the pool and hot tub

- windows open and not pet unfriendly

thing was the pool area could use a slight make over

good shuttle service

spent hours trying to operate it until finally got room service to do it

free parking, free wifi

wifi stopped working for 8 hours

no breakfast

adequate wifi

comfortable beds, great breakfast, parking facilities, nice restaurants at walking distance

guest laundry washing machine was broken

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

it was clean and pet friendly.

breakfast sausage

at the pool manager was ineffective to solve the issue and i was treated asa

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

there was no bag for dirt laundry

confirmed twice with front desk that hot tub was open and that they had guest laundry

laundry & snacks/food at front desk was a great bonus

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

wifi service can be a bit better

the breakfast was only oatmeal

wifi wouldn t connect

has tgifridays and a local pub in the parking lot

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

parking spots in front are blocked off for other

can breakfast be served at least until 10:00 am? also, could check outbe at 12pm.

also loved the free laundry

nothing really. pool is small but clean and nice.

except, there was only one cue stick for the pool table

is pet friendly and truly is not a side comment but really show love to those with pets and

have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups

there is no guest laundry

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

proximity to family and friends, great breakfast, friendly staff

nice flat screen tv with hd programming. wifi worked well.

breakfast was a helpful plus

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

i also wanted to use the guest laundry which was also not

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in

very comfy bed, large room, nice little gym, super helpful staff

he loves to swim, so we enjoy the pool

parking wasn t the best.

breakfast food was cheap, not real eggs

initial connection to the wifi was annoying, but once i connected it worked fine

dont plan on clean laundry

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

laundry room was out of order my last 2 days

the onsite laundry facility came in handy, as we were there for a week

convenient off the highway lots of parking and the suites are huge

location, amenities including laundry, room layout, price

staff was friendly and helpful, laundry room had 3 washers and 4

that it had a kitchen and the staff was nice and i was able to check in before 3pm

hotel allows pets

i especially appreciated the kitchen

pool and hot tub is an added treat

the amazing swimming area for kids.

location was close to food and stores. the breakfast was good also.

i specifically stayed here because of their hotel fitness room/gym

great location. nice breakfast. clean room and fun pool area, especially for kids.

location was fine 10 minutes from airport by shuttle breakfast and dining room very nice shuttle was excellent

com about free parking

food for breakfast and had a shuttle waiting for us

has gym tho i did not use

having a separate sleeping area from the living room/kitchen and dining area i so nice

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

the clerk just said she was only there to do the laundry and wasn't very fluent in english

breakfast could be chosen different, n take out laundry room garbage on time

daily that the laundry room would be available to use, but alas, t'was not to be

laundry area was clean but only 1 washing machine

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

only issue would be laundry area and you have to pay to clean clothes

room had an odor of previous guests cooking and dirty laundry

we stayed for four days, one thing we didn't like was the laundry system

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

the hallway was dirty and there were laundry bins in the hall way all night

i go up to room and laundry carts everywhere even when i left that morning

trash carts and laundry carts were left in the hallways blocking some exits

no towels room not that clean and no laundry bags

was pet friendly and surrounded by diverse restaurants

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had everything i need including laundry

service is horrible, no electricity when i arrived, so i couldn t check in, you have to pay for wifi which is

have to pay for wifi

no laundry bag in closet

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no place to do laundry

the pool/sauna area is a bit isolated and unsafe at night

pool and spa were closed

parking space plenty

no wifi

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

you even get a full breakfast with belgian waffles

breakfast and night staff were excellent

terrible laundry staff

great laundry facilities and easy on and off the highway

great having the laundry room but many of the machines were broken

location , cleanliness, suite with kitchen

loved the kitchen facilities, which we took full advantage of

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

self laundry facility was in the hotel

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

nice corner view breakfast was excellent

originally added extra items to my room service tab

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

the bed was great nice tv room service was great

rooms are like mini apartments, full kitchen with a two burner cooktop and even dishwasher

nice pool and exercise room

bar being in the lobby and closing at 10pm on saturday night

large room, pet friendly, indoor pool, nice staff.

of black substance on it which followed us around to the hard floor, both in the bathroom and kitchen, a little

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

it was kids run up and down the hallway all night kept me up

but instead kids in swim suits headed to the pool only to have the elevators open

upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been

just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where

there were no laundry bags for dirty laundry

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

then after our second day nobody cleaned our room or took dirty laundry

questions cleanliness of laundry

that we didn t like although it would be nice if they had a laundry facility in the premise

breakfast was great. well prepared and presented

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

dim lighting, no signage indicating it was a pool, where was the gym, etc.

wifi was very poor in our room

housekeeping left dirty laundry throughout the hallway til 8ish

pet policy is extremely expensive, $50 per night, valet is very expensive, $39 per night, and

called for room service never received items, wasn t charged

of breakfast service, neither in-person or through room service

very clean grounds, super nice staff, amazing view, comfortable beds. great bar & location!

no room service

2 night stay and room service did not come after 1st night

the bar and other common areas had a luxury feel to them and everything was so nice and clean

the room needs a bit of a freshening up, new carpeting and updated shower, but the fireplace in the suite was

excellent breakfast

room service was not available, the television in the room wasn't working right and the door to our

on site parking very dog friendly room service food tasty

the king suite was way better then expected , room service was worth every dime .

fireplace didn't work. some tables needed dusted off.

the pet area was cool but no artificial grassy area

the complimentary laundry was also on our floor

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

laundry and dryer machine available, which was en unexpected extra plus

i didn't like that there was no continental breakfast.

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

fitness room and guest laundry were closed.

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

i could have used more bags in the room for our dirty laundry

location and staff and the fact that you were pet friendly

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

only thing i didn t like was the gym equipment was actually down and there wasn t a usb port for iphones

my room wasn't ideal, 115, near employee break room, and laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

no quarters for on site laundry

free parking on site

we love this location with many shops nearby and some restaurants in the same parking lot.

laundry, parking, dining locations are convenient and meet my needs

i was put in a smoking room, 2nd, the room was dirty, 3rd the bed was not comfy at all as well as the so called

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

uncarpeted no early check in, kind of sour man from india or pakistan on desk

desk clerk stood outside smoking, and when i went to check out he just said,

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

although the breakfast area was open at all times, it was minimal

breakfast was simple but good

enough parking space. clean bathroom.

wifi wasn't working well,walls could have been painted, the smoke alarm wasn't attached

exercise room, laundry room, & outdoor fire pit.

there was even a guest accessible laundry room on our floor which was nice

very clean, and very clean laundry,

i liked how i could do laundry at any time

the laundry room smelled like urine

laundry on site

breakfast was to-to boxes and you could request a microwave omelette

the wifi worked well

were not informed in advance that there would be a pet fee of $75

clean rooms that had everything we needed including kitchen

the pet area had feces everywhere

parking lot had several large holes in the pavement

the roaches in the room the homeless living in parking lot

smelled like smoke and the kitchen area looked well used

the parking lot was tight if you have a larger vehicle or a trailer

we had to go to the linen/ laundry room to get extra towels

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

good quiet comfy rooms. good wifi. free parking and decent breakfast.

the staff members are friendly, the room is comfortable and quiet and the wifi works well

wifi was sketchy

, laundry services, & wake-up calls

staff are petty theives who steal change and laundry quarters

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

access to workout room laundry room

i like that we can open the window for fresh air. also like the laundry facilities.

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was

the pool was nice

they can improve the gym, but more equipment

we booked the room to have alone time away from the kids at home

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

super nice and easy kitchen

that it didn t have a indoor pool

breakfast was good

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

water in the pool was very cold

the bacon at breakfast was like leather.

nice fitness center and pool too

good breakfast with lots of choices and friendly staff

close to the hospital and laundry facility on site

nice to have laundry facilities and exercise gym

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

near cleveland hospital. laundry services

- no laundry bags, no in room directory (e

there is also a $75 fee per day for wifi, parking and breakfast

breakfast was good and kitchen staff were nice for the most part, and the location is convenient

didn't care for the parking charge

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake

in room service

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

parking lot is kind of difficult and finding the main entrance isn t easy

parking and accessibility not convenient

and staff was great nice clean pool area had a lot of wet towels around but pool was

i loved the breakfast buffet and the fact i got there a little early and was still able to check in

my kids slept on the floor

pool is amazing and huge

early check in and close to the national park

parking was good and the location was great for easy access to the scenic railroad boarding station

convenient with laundry and gym room

location convenience. roomy suite. wi fi, kitchen.

(4) the kitchenette was dirty

the bar was a bit pricey

the restaurant and bar were not very impressive and the wait staff was not attentive.

i'll be happy when fairfield gets back to their hot breakfasts.

pool was not available, microwave didn't work properly, no in room phone and the elevator was

staff was very friendly, breakfast excellent, shower was goid, and room was clean. it was quiet.

husband was on business and he liked that he had room to park his pick-up truck with a 35ft trailer attached

parking on 4th of july no space for us terrible

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

the room i received was not well vacuumed and old laundry baskets were

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

s no swimming pool or guess laundry area

no laundry room to wash

the breakfast and laundry room and better room service no extra towels

room was right next to laundry on first floor and that woke me up at 7 a

location, breakfast, nice and comfortable room

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

in the laundry room is filthy it needs to be thrown away and a new one brought in

laundry room was too small

laundry facility needs updated working facility

the laundry doesn't work on either floor

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

electronics, tv and wifi could be better. dated

when i asked to remove the mini bar they said they will charge me i was surprised for what, i called room

breakfast could have been having slightly more variation

friendly, great location, clean and my kids loved the modern decor.

i loved that there was a bar on site as well

pool was closed and bar had no staff to open

lobby always had coffee and cold water, and a shuttle bus

help us arrange shuttle bus pick up to cleveland clinic

bathroom counter space too restricted and mirror too high. wasn't able to access wifi.

hotel employees shuttle us back and forth and they are excellent

breakfast was great. the shuttle was a life saver.

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

the bar and grill has good food and a nice atmosphere

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

we did call room service and the front desk for extra towels and they never brought them.

wifi access was a bit poor.

beds were very comfortable and that we had free shuttle service!!

the bar was not open on our second night when we returned from an early dinner

had to ask more than once for items needed. staff not at the bar when needed.

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

being near hospital & having shuttle was essential

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

comfortable room, 24 hour laundry room, 24 hours free drink

except the pool and hallways was nice

we did not utilize the breakfast.

i loved everything but the breakfast could have a little more variety.

breakfast was above average for sure

-the wifi had a max speed of roughly 10 mbps -- i've had worse, but to put that in perspective your

full breakfast was so good, lots of variety and very tasty

ample free parking available

the gym was terrible.