was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

laundry & snacks/food at front desk was a great bonus

confirmed twice with front desk that hot tub was open and that they had guest laundry

i was told 2nd shift didn't do laundry & there were no more clean towels

no toilet paper all machines in laundry room broken (promoted amenities)

no stairs which we requested and there was a first floor laundry

did not bring my kids back for the night

great stay, however wifi is not all that it can be

there is no free breakfast, but that wasn't a big deal for me

a little run down. bar and restaurant closed.

free parking, free wifi

the room service was good too, fast, hot and home made

a few sketchy people in parking lot when we arrived.

also loved the free laundry

received great front desk service and appreciated the early check in approval

there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something

this hotel was so clean, the staff was so kind. the pool was clean.

the staff were all very friendly and accomodating. the airport shuttle was very convienient

nice staff, clean and comfortable. good shuttle

good shuttle service

airport shuttle

hotel shuttle

- windows open and not pet unfriendly

down i found was there was no change machine in the laundry room

she was doing laundry and was gone for around 10 minutes

) was collecting laundry from the laundry room

laundry facilities were good

she was receptionist and laundry

great location. quiet. clean. laundry room very convenient. all around great value.

comfortable bed. extremely clean. free laundry.

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

beyond that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette

the hotel is packed with amenities like fully stocked kitchens and free laundry

pool wasn't open

nothing. an airport shuttle would definitely be an added benefit.

was clean, friendly staff, good breakfast options, and nice rooms

the breakfast was delicious with plenty of variety

only thing i could complain about was the breakfast but due to covid that would be obnoxious

the 2nd level by the laundry room smelled really bad

no laundry

good bed, good shower and good wifi

had ac, tv, wifi, frig, microwave, table and couch

could definitely use some upgrades. it was fine but kids concerning after dark.

has laundry room

had a small kitchen sink (though not a kitchen)

cute rooms with kitchen area

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

custom service, mattress, kitchenette, near steps, had a smoking room

walikg distance to a nice local bar for

staff was great, comfortable bed, food wasn't bad, free wifi as hilton rewards member.

there was lots of yelling kids at pool

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

they have a restaurant and a bar on site with great food

breakfast was full on good

closeness to all the wonderful shopping, dining and bars

no breakfast meat

only slightly negative thing that i can possibly comment on is parking

did not like that front desk did not tell me pet fee was $50/night and did not tell me that they were billing

there is no guest laundry

proximity to family and friends, great breakfast, friendly staff

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

nice flat screen tv with hd programming. wifi worked well.

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

kids were running up and down the hallway early in the am

very comfortartabe, nice indoor pool.

5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip

breakfast is pretty good. fitness center and laundry machines available for use

we had asked for early check in

love rooms with kitchenettes

friendly staff,comfortable fluffy bed,nice size room with kitchen

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

closer to places also you can bring in a pet

hbo tv... house keeping was good . pet friendly

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

food/gas nearby as well as continental breakfast

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

breakfast. and the room was clean bed very comfortable

breakfast was good

i also wanted to use the guest laundry which was also not

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

the smell of laundry detergent on sheets

told there was a laundry room on the 3rd floor

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

dont plan on clean laundry

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

the onsite laundry facility came in handy, as we were there for a week

laundry room was out of order my last 2 days

location, build of complex front desk girls were very sweet and helpful water fountain in 24 hr gym saved me

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

unfortunately we will not stay again because the pet friendly status has the halls smelling like the primate

no coffee or hot breakfast

parking lot is very dark; more lighting would add to a sense of security

after an hour he went to laundry area & they gave us towels

i never got to eat the breakfast but the counter guy at the front desk was great the clean rooms were great and

free wifi is very slow.

the convenience to the airport and they offered a 24-hour shuttle service

very clean. staff were all so friendly and real. and that heated pool .. spectacular!

the pool!!!

location , great parking, friendly staff, big room with king bed and nice size bathroom

too many small kids up too late.

breakfast was great except no milks for young kids over all not big deal

breakfast bar, gym, pool

pool and laundry room,

cleanliness, location, pool, room and breakfast.

pool was under renovation during our stay

no pool, wifi

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused

shuttle was available, receptionist was helpful, even at that hour

food for breakfast and had a shuttle waiting for us

quietness of rooms and good breakfasts.

great breakfast

the airport shuttle was awesome

the clerk just said she was only there to do the laundry and wasn't very fluent in english

staff and laundry area locked for guests only

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

breakfast could be chosen different, n take out laundry room garbage on time

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

we stayed for four days, one thing we didn't like was the laundry system

room had an odor of previous guests cooking and dirty laundry

only issue would be laundry area and you have to pay to clean clothes

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

no laundry bag in closet

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no place to do laundry

room service was not available - did not answer their phone the 5 times we

the pool/sauna area is a bit isolated and unsafe at night

parking space plenty

room smell old and no breakfast which i expecting with the price per night $83 parking is very good a lot of

breakfast service area, the waffle maker is a nice touch

clean good location would like full kitchen and complimentary breakfast

u have to walk outside to go to the main lobby for breakfast

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had everything i need including laundry

it was pet friendly so our cat was content

service is horrible, no electricity when i arrived, so i couldn t check in, you have to pay for wifi which is

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

self laundry facility was in the hotel

gym is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

found really thick dust on all air ducts and grease splattered in many different spots in kitchen

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

convenience of a full kitchen

good wifi and cable tv

property was clean, quiet and had a guest laundry which i used

laundry service is on the 4th floor, costs about $6 to wash and dry per load

the hotel also had a laundry room and fitness room that i did not use

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

do not take the room close to laundry, you will hear loud sound during night.

pool looked dirty. also there seemed to be sewer gas odor in bathroom. not good!

coffee and breakfast were very good

desk night before didn't provide me with towels, we had to use our towels for the pool couldn't find pool towels

amazing place, loved everything until the guy from the kitchen ruined it,

we also arrived very late at nigth and let the kids sleep in a little

towels had an over bearing smell of a maple syrup not a laundry soap smell

my room wasn't ideal, 115, near employee break room, and laundry

no quarters for on site laundry

staff were very kind, the room was exactly what i was looking for and the bar was a nice

short drive up to the lake shore to see the sunset at a park with free parking

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

guest laundry washing machine was broken

the staff was great. i loved the snack bar they have available for people.

the pool being open. the front desk associate was a doll! very helpful.

we had check out at noon and thought we would take the kids for a swim that morning before leaving, but found

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

parking around back and having to walk in the cold rain to the front is not very fun

wifi was not working

told me on the phone that they had early checkout

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

smelled like smoke and the kitchen area looked well used

also it's mainly nasty people that live there with the police sitting in the parking lot was not impressed top

the room had dried food splatters on the wall, the whole kitchenette area wasn t clean well

parking lot had several large holes in the pavement

walls are gross, kitchen stove sticky, the floors were not washed there were spill marks and sticky stops all

like the idea has inside pool with family allways enyoy it

friendly and great house cleaning and wonderful breakfast

breakfast was excellant, great selection of hot and cold items

there was a lot of truck noise from the parking lot

nice pool

the laundry on floor 6 was out of order

in the laundry room is filthy it needs to be thrown away and a new one brought in

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

also the laundry facility was terribly messed up

laundry facility needs updated working facility

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

comfortable room, 24 hour laundry room, 24 hours free drink

except the pool and hallways was nice

very spacious, kitchen was very nice

breakfast was great, more than a continental breakfast

was great and the breakfast was fantastic

was much noise between pets and little kids by the hallway earlier

staff were exceptionally helpful, and friendly to our pet and us

the beds were very comfortable. the pool was nice and the breakfast was good.

was much noise between pets and little kids by the hallway earlier

thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good

bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was

pool was closed whole time here and that was the main reason we went there

pool to small and no hot tub

beds, room temperature, large bathroom, good parking (especially for uhauls), walking distance to restaurants,

parking lot is very small and doesn't have truck and trailer parking

the parking lot was cramped, but i had no issues with my vehicle

breakfast was yummy.

pool could have been 82 to be more comfortable.

-the wifi had a max speed of roughly 10 mbps -- i've had worse, but to put that in perspective your

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

also, the pet fee of $25 per night was too high

cleanliness, breakfast, kindness ud83dude0b

they were very accommodating to pets

the breakfast is fabulous and the beds are so comfortable. the staff are always happy and nice

the hallway was dirty and there were laundry bins in the hall way all night

trash carts and laundry carts were left in the hallways blocking some exits

no towels room not that clean and no laundry bags

i go up to room and laundry carts everywhere even when i left that morning

the gym, the breakfast , the bar. the staff! the location.

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

4 of my tv channels had zero signal and the gym tv did not work.

rooms were nice, gym was great and clean presentation.

it was kids run up and down the hallway all night kept me up

desk, room service and lobby bar were excellent

that we didn t like although it would be nice if they had a laundry facility in the premise

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade

wifi was very poor in our room

dim lighting, no signage indicating it was a pool, where was the gym, etc.

the gym was fine; nice equipment

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

there were no laundry bags for dirty laundry

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

there is a pool, hot tub, guest laundry and workout room on the bottom floor

location. everything in walking distance. free breakfast.

lack of room service and property needs upgrades

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

room was great. we loved the fireplace and the shower was nice

we were allowed an early check in.

housekeeping left dirty laundry throughout the hallway til 8ish

beautiful hotel, we loved the bar area. nice and comfy seating area..

paid wifi in hotels is always a bad thing.

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu

pet friendly, but not a very well sound insulated construction to mitigate the yapping dog in the

laundry on site

it wasn t a variety for breakfast

breakfast, wifi, and parking included

the gym and the indoor swimming pool

the kitchen sink backed up a little but thats literally it

the amenities such as the roof top bar and downstairs restaurant were out of this world

the rood top bar is an experience and i loved

had pet area that the dogs were curious about but didn't make full use of

fireplace didn't work. some tables needed dusted off.

room service was not available, the television in the room wasn't working right and the door to our

fitness room and guest laundry were closed.

i could have used more bags in the room for our dirty laundry

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

small indoor pool

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the complimentary laundry was also on our floor

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the pool wasn t open

we had to go to the linen/ laundry room to get extra towels

clean. nice staff. good breakfast

some machine made a lot of noise in the pool area in the middle of the knight

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary

guest laundry was easily accessible

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

staff are petty theives who steal change and laundry quarters

access to workout room laundry room

, laundry services, & wake-up calls

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

eggs were a little runny, but all the other items at breakfast were very good

loved our room great space for us as no the kids

liked having access to a kitchen and the convenience of being able to cook my own meal

i like that we can open the window for fresh air. also like the laundry facilities.

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

smelled fresh , very clean and quiet despite all the kids because of pool

swimming pool kids were happy nice comfy beds

the pool.

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering

2) wifi was extremely slow couldn t work off of it 3) a/c was not the

first room 125 they put me in was noisy, next to laundry, they moved me to another room

i really enjoyed the huge selection for breakfast

( kings suit with balcony) had a balcony view of the parking lot and other businesses surrounding the hotel

pool was only 4 1/2 feet deep.

we were disappointed that there wasn't a hot tub. the pool was nice though!

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

the room i received was not well vacuumed and old laundry baskets were

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

breakfast was great just had to get down there early before everyone picked over it!

clean. convenient. friendly. awesome free breakfast!

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

the space was comfortable and clean. the indoor pool was perfect.

nice kitchen area with pots, plates and utensils

up with some friends for dinner but the rest of the meals we figured we d benefit from having a kitchen

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

to find, easy access to freeway, national park, shopping, food nearby, ample parking, comfortable bed and pillows

entire hotel, staff, rooms, area, dining in for breakfast was top notch and just excellent

the pool is huge

kids running up and down the hallway all night

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

the breakfast and laundry room and better room service no extra towels

s no swimming pool or guess laundry area

staff. breakfast

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but

no elevator on premises.no swimming pool.

it was great that it is a pet friendly hotel and they even gave me a break because i was staying at first 5

was generally quiet with ample parking

breakfast was just a grab and go which was somewhat disappointing

love the manager special along with the breakfast

no free wifi

kitchenette and second tv in living room and the free happy hours reception.

having to pay for overnight parking.

in room service

i liked how i could do laundry at any time

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

rooms were comfy and clean, even had laundry on

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

very clean, and very clean laundry,

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

near cleveland hospital. laundry services

laundry room

i noticed there was on in the laundry

very clean. great location for cleveland clinic. nice pool but too low water.free laundry