there is no guest laundry

proximity to family and friends, great breakfast, friendly staff

breakfast was great with a good selection to choose from

breakfast was a helpful plus

breakfast is free and there are both hot and cold options

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

i also wanted to use the guest laundry which was also not

the smell of laundry detergent on sheets

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

parking wasn t the best.

parking situation is not good as all parking is metered unless you use the garage, which is not

need more details about the parking.

breakfast food was cheap, not real eggs

beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday

laundry room was out of order my last 2 days

dont plan on clean laundry

the onsite laundry facility came in handy, as we were there for a week

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

all above fireplace is wonderful

location, amenities including laundry, room layout, price

staff was friendly and helpful, laundry room had 3 washers and 4

very strong odors (pet, smoking, body odor, etc.). will not be staying again.

parking

also, there seemed to be some longer-term guests who were cooking out in the parking lot

pool and hot tub is an added treat

this hotel has a great breakfast and pool

pretty much the same breakfast every day.

clean, close to the interstate,close to rosewood grill , close to the gym for my recert classes.

the amazing swimming area for kids.

the wifi did not work and all the staff did was give us a 1-800 number to call and they still couldnt

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt

also, the bar was not open for drinks or snacks

pool was closed sadly

breakfast is pretty good. fitness center and laundry machines available for use

$182 room, charged $282 beware $100 pet charge per night not stated at time of booking

pool was inoperable.

loved the wide variety of breakfast

it does need some up keep. furniture around the pool was breaking.

large room, pet friendly, indoor pool, nice staff.

bar being in the lobby and closing at 10pm on saturday night

said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought

also breakfast was excellent

nice pool and exercise room

my room wasn't ideal, 115, near employee break room, and laundry

no quarters for on site laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

the rooms were clean, staff was friendly and the kids loved the pool

we didn't eat breakfast and kitchen was closed for dinner. location and the hot tub.

has laundry room

the kitchen area

i liked kitchen area in room

the kitchenette came in handy the location the value accept pets

room had a little kitchenette

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

parking was easy

great stay, however wifi is not all that it can be

confirmed twice with front desk that hot tub was open and that they had guest laundry

there was no bag for dirt laundry

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

and their parking was free

a few sketchy people in parking lot when we arrived.

no hotel restaurant/room service as

the room was big, bed was comfortable and there was ample parking.

although they didn't come in the room to clean or make the beds while we were there, there is a bar and restaurant

the pool and hot tub

spent hours trying to operate it until finally got room service to do it

airport shuttle

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

good shuttle service

love the free laundry facilities

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

liked the amenities of the hotel especially the laundry room

comfortable bed. extremely clean. free laundry.

full kitchenette, wifi and even a small laundry room onsite

) was collecting laundry from the laundry room

she was receptionist and laundry

she was doing laundry and was gone for around 10 minutes

laundry facilities were good

down i found was there was no change machine in the laundry room

parking while on vacation and the shuttle/van to the airport and back

free onsite parking, free breakfast which was delicious and many items to choose from

wifi, room cleanliness..

nothing. an airport shuttle would definitely be an added benefit.

clean and spacious room with all amenities, large and tidy bathroom, friendly staff, parking in front of the

also loved the free laundry

i also liked having a pool table & bar available in the lounge area

location pet friendly decor restaurant on premisis

i also liked having a pool table & bar available in the lounge area

and none for the pool area

no laundry

the 2nd level by the laundry room smelled really bad

it was very uncomfortable being that we had kids with us at the time, we’ve stayed here multiple time in the

the staff was really friendly, the breakfast really good! very nice and clean, recommended!

wifi was not good enough to do anything on

walikg distance to a nice local bar for

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

the beds afford the best possible nights sleep and the indoor pool was off the chart enjoyable

they have a restaurant and a bar on site with great food

kids swam in the pool and got a chlorine rash- something that has never happened before with them

the roaches in the room the homeless living in parking lot

bed was uncomfortable, room was dirty, kitchenette was barely functional, bugs, and the bathroom was

the lady at the front desk was very nice. no pet fee

front door was propped open (had been during the day as well) and the back door leading to the parking lot was

the kitchen & size of the room.

indoor pool was nice

the rooms were clean and the breakfast had a lot of options.

nothing working in hotel pool broke ice machine broke elevator not working

pool was not available, microwave didn't work properly, no in room phone and the elevator was

staff was phenomenal! pool was warm!

laundry, parking, dining locations are convenient and meet my needs

hbo tv... house keeping was good . pet friendly

i was put in a smoking room, 2nd, the room was dirty, 3rd the bed was not comfy at all as well as the so called

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

closer to places also you can bring in a pet

food/gas nearby as well as continental breakfast

breakfast was good

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

breakfast was simple but good

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

property was clean, quiet and had a guest laundry which i used

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

the hotel also had a laundry room and fitness room that i did not use

laundry service is on the 4th floor, costs about $6 to wash and dry per load

after an hour he went to laundry area & they gave us towels

the gym needed upgrade all the machines where broken.

small parking lot

the pool was freezing. outside of that, we loved it.

close to the cle airport and shuttle is 24/7

pool and laundry room,

no pool, wifi

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused

room, service, breakfast , and free shuttle exceeded my expectations

the swimming ud83cudfca pool awesome ud83dudc4f safe n quiet ud83eudd2b breakfast

comfortable room, 24 hour laundry room, 24 hours free drink

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

pool was a little small, fine for a few people but could get crowded quickly.

very clean, great hot breakfast, wonderful kitchen in the suite, comfortable beds.

very spacious, kitchen was very nice

the woman working the front desk was amazing. pool was clean, rooms were clean.

staff were polite, the rooms were clean, and the pool was open.

com about free parking

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

website says nothing about a 75 pet fee. website just says pet friendly

the clerk just said she was only there to do the laundry and wasn't very fluent in english

staff and laundry area locked for guests only

daily that the laundry room would be available to use, but alas, t'was not to be

cool refrigerator, stove, microwave, dishwasher, and laundry on site

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

room had an odor of previous guests cooking and dirty laundry

only issue would be laundry area and you have to pay to clean clothes

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

we stayed for four days, one thing we didn't like was the laundry system

no place to do laundry

no laundry bag in closet

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no complimentary breakfast

they had patio furniture in the pool room

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had to wait for them from laundry i was told

front desk employees are nice and the queen rooms are very spacious also, the free wifi of course who

customer service no freash towls room smelled bad no fresh towels no wifi password

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was

a real breakfast, eggs, waffles, toast, bagels, cereals etc

the staff was awesome and they have the best breakfast

u have to walk outside to go to the main lobby for breakfast

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

self laundry facility was in the hotel

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

location and free parking for our trip

it's nice and clean. free parking. safe location

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

dirty areas/things and the staff at check in barely spoke english and didn t explain about wifi password,

close to our parking in going to fort myers beach.

guest laundry washing machine was broken

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

it was clean and pet friendly.

at the pool manager was ineffective to solve the issue and i was treated asa

kids loved the pool area

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

a little nicer breakfast

i liked the kitchen and close parking.

i didn't see random people in the parking lot

i am happy my pets were able to be in the room with us

the gym wasn t really usable

wifi is poor

the parking lot was cramped, but i had no issues with my vehicle

the breakfast was fine

wifi was very slow.

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

breakfast bar was very sparse

also, the pet fee of $25 per night was too high

no smoking means no smoking

cleanliness, breakfast, kindness ud83dude0b

hotel provided wrapped bagels, toast and a toaster along with bags that contained cereal, granola bar and water

i loved the bedroom, the bathroom and the convenience of parking

the staff was friendly. the place is very clean. pool area clean and safe.

bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was

wifi was kinda spotty

once inside the staff is pleasant, the breakfast buffet is ample, the rooms are clean and well designed and

pet fee was a little high

we didn't have a tub for the kids.

kids loved the pool and i love the around the clock coffee

was much noise between pets and little kids by the hallway earlier

the hallway was dirty and there were laundry bins in the hall way all night

i go up to room and laundry carts everywhere even when i left that morning

trash carts and laundry carts were left in the hallways blocking some exits

no towels room not that clean and no laundry bags

needed more room service options.

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

laundry room was too small

the laundry on floor 6 was out of order

in the laundry room is filthy it needs to be thrown away and a new one brought in

also the laundry facility was terribly messed up

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

4 of my tv channels had zero signal and the gym tv did not work.

rooms were nice, gym was great and clean presentation.

it was kids run up and down the hallway all night kept me up

desk, room service and lobby bar were excellent

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

questions cleanliness of laundry

there is a pool, hot tub, guest laundry and workout room on the bottom floor

then after our second day nobody cleaned our room or took dirty laundry

that we didn t like although it would be nice if they had a laundry facility in the premise

room service food wasn't that good after 11pm

there s also a wonderful spa and a couple great restaurants in there as well

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

housekeeping left dirty laundry throughout the hallway til 8ish

i had to leave early and was not able to have breakfast - next time.

kids slept like rocks on the beds all night

cost of wifi

room service too expensive

however, there were some issues: guest wifi did not work

hotel bar area was relaxing

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

we loved the fireplace in our room, it was a special added touch

there was a full kitchen and fireplace

room service was not available, the television in the room wasn't working right and the door to our

the king suite was way better then expected , room service was worth every dime .

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

also, there was a small refrigerator but no coffee maker, so it forced the guest to order room service for

the vault bar was the best bar i have ever been to

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the complimentary laundry was also on our floor

food service in the bar area was excellent, as was the food

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

i could have used more bags in the room for our dirty laundry

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

fitness room and guest laundry were closed.

it was easy to find. clean. kids loved the pool

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

the shuttle could came picked us up. also smell of subway made me hungry.

location, comfortable beds and great breakfast selection.

i said i already did they told me to find one of my maids she said i have no towels i said the laundry room is

continental breakfast arrangement appeared to be adequate but did not meet full description as depicted in the

superb breakfast!

trash in the parking lot

there was plenty of parking for my pickup and trailer close to my room

the smell was unbearable long day on the lake we decided to stay but i slept with my clean laundry smelling

midnight, some cleaning details could use more attention, stairs and walkways a little hard for pet

the pool was closed

swimming pool has no water in it

swimming pool was not open

- neighborhood was a little scary - they don t sell laundry detergent

exercise room, laundry room, & outdoor fire pit.

the laundry room smelled like urine

i liked how i could do laundry at any time

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

the pool, laundry, and gym were open

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

laundry room

near cleveland hospital. laundry services

convenient with laundry and gym room

location convenience. roomy suite. wi fi, kitchen.

the clinic shuttle buses made it convenient and quick to get around the medical buildings

nothing stocked in kitchen

room service was great when we arrived late at night and the room was set up great for my wife's

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

room service was quick and delicious

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

both restaurants plus room service were top notch

didn't like the lack of shuttle directly from hotel to cleveland clinic

we weren t able to visit the bar as we arrived late but it looked to be well stocked and inviting

random person off the street got into my room and stole my kids air pods, and apple chargers

staff was screaming at kids using the f-word right at the entrance

i enjoyed working out in the gym as well

location .. amenities .. bed comfort .. early check in ..

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

the wedding venue stage and bar area

could use a second eating room. bar is crowded and noisy

bathroom counter space too restricted and mirror too high. wasn't able to access wifi.

first room 125 they put me in was noisy, next to laundry, they moved me to another room

( kings suit with balcony) had a balcony view of the parking lot and other businesses surrounding the hotel

we were looking at a parking lot and a bunch of stores

staff at reception and for breakfast

the pool looked nice and was open late

4) they said there might be a pet fee

was generally quiet with ample parking

looked like they came out of a box and were microwaved, there was a pool but it was empty and not in

i liked the location and i was happy they excepted pets.

parking lot very empty

no laundry service

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

wish they had laundry sevice and some vegetable salad for breakfast

it had a very good breakfast buffet and the wine bar was excellent

we did call room service and the front desk for extra towels and they never brought them.

free shuttle services were offered which helped take away some of the stress

coffee in the room, gym and pool available, free shuttle service breakfast available

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

the bar was not open on our second night when we returned from an early dinner

coffee in the room, gym and pool available, free shuttle service breakfast available

ice machine worked, laundry room wasn t open, pool was down

no bar service

pool was unavailable , and the key entry from the outdoor space did not work

parking lot and the lobby were used as a playground for the children

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the