room was clean and comfortable, breakfast was available any time, very nice staff, good price.

although the breakfast area was open at all times, it was minimal

food/gas nearby as well as continental breakfast

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

it was nice the breakfast area was open 24hrs so we could grab some silverware to eat and grab breakfast super

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

room was dirty and smelled like smoke even tho it was a non smoking room, people standing on the second floor

we called down to the front desk once we settled in our room to ask for the wifi password and the guy that

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

the kitchenette

had no handicap opener the carts were terrible to push wheels were bad noisy from other guests kids asked for

also loved the free laundry

i also liked having a pool table & bar available in the lounge area

shuttle picked us up at the car return

didnt like the bar area, very small

and none for the pool area

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

there was no bag for dirt laundry

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

confirmed twice with front desk that hot tub was open and that they had guest laundry

no quarters for on site laundry

my room wasn't ideal, 115, near employee break room, and laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

that came in to eat at the buffet didn't have silverware or napkins, so he would go into the kitchen and just

short drive up to the lake shore to see the sunset at a park with free parking

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

outside of our room when we arrived, there was a room service tray of partially eaten food on the floor in the

wasn't working and they didn't have a sign hallways were hot and elevator smelled horrible and no room service

lack of breakfast food

comfortable parking, kind staff

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

thing was the pool area could use a slight make over

spent hours trying to operate it until finally got room service to do it

advertised a pool and hot tub, but when we got there they said it was closed

- windows open and not pet unfriendly

she was doing laundry and was gone for around 10 minutes

she was receptionist and laundry

) was collecting laundry from the laundry room

laundry facilities were good

down i found was there was no change machine in the laundry room

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

free laundry, great beds, good staff

great location. quiet. clean. laundry room very convenient. all around great value.

liked the amenities of the hotel especially the laundry room

full kitchenette, wifi and even a small laundry room onsite

only slightly negative thing that i can possibly comment on is parking

the little bar in the lobby is so cozy and a nice touch

no kitchenette area no microwave

they better expand the gym instead of having this, so called, pool

nice modern room, decor, tv, wifi and lots of plug-ins

the entire facility from the parking lot to the rooms and bathroom were extremely clean

the super friendly and helpful staff. the clean, comfortable and spacious room. great breakfast

good gym to satisfy your exercise needs

pool wasn't open

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

comfortable room, 24 hour laundry room, 24 hours free drink

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

full kitchen with full fridge, microwave,

pool is clean

from the costumer service, the room, and even the breakfast

said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought

the kitchen with bar

also breakfast was excellent

desk night before didn't provide me with towels, we had to use our towels for the pool couldn't find pool towels

amazing place, loved everything until the guy from the kitchen ruined it,

there is no guest laundry

the lady in the breakfast room was super nice

i didn[t expect the breakfast that you offered. it was great!

the breakfast was delicious

breakfast was great

pretty much the same breakfast every day.

also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids

clean and comfortable with abundant parking

i specifically stayed here because of their hotel fitness room/gym

and i specifically chose this hotel for the pool

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

breakfast was a

online breakfast was included

breakfast was grab and go stuff.

walls are gross, kitchen stove sticky, the floors were not washed there were spill marks and sticky stops all

to stay elsewhere, and were not very surprised to see the local police arriving as we left the parking lot

smelled like smoke and the kitchen area looked well used

there was quarter inch thick dust in the bathroom and on the cabinets in the kitchenette area refrigerator

the pet area had feces everywhere

laundry room was out of order my last 2 days

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

we never did get enough wifi power to send my facebook posts from our hotel

pet fee was a little high

was much noise between pets and little kids by the hallway earlier

the beds were very comfortable. the pool was nice and the breakfast was good.

easy access to interstate. lots of free parking. wifi was very good.

bright, clean, indoor pool and hot tub, friendly staff

i also wanted to use the guest laundry which was also not

the smell of laundry detergent on sheets

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

beds were uncomfortable in middle of night hear kids running up and down hall and slamming doors

then the pool was closed all day saturday

comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave

beds, room temperature, large bathroom, good parking (especially for uhauls), walking distance to restaurants,

thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good

parking on 4th of july no space for us terrible

i'll be happy when fairfield gets back to their hot breakfasts.

wish the free breakfast ran a little later

pool was not available, microwave didn't work properly, no in room phone and the elevator was

free breakfast, too

breakfast was great room was clean. great parking.

the room was clean, the a/c worked, free wifi worked amazingly, security cameras surrounded most of the outside

location, comfortable beds and great breakfast

the pool was awesome for the kids

hotel smelled like weed, the room smelled like dirty gym socks

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

weird to us, smoking loud guests out front

pet friendly room smelled like old cigarette smoke very unpleasant odor

used the fitness room, it was adequate

somebody in a room next to ours was smoking marijuana and the whole hallway smelled like it

no laundry

the 2nd level by the laundry room smelled really bad

we didn't know the shuttle ran only once an hour, so the staff was kind enough to give us an off schedule ride

the breakfast was not what it was advertised as. morning lady at counter was very nasty.

it was very uncomfortable being that we had kids with us at the time, we’ve stayed here multiple time in the

has laundry room

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

room had a little kitchenette

(a smoking room doesn't mean you need to smell like you smoke

towel on the back of the door in bathroom bath mat had dirty footprint wifi password was never shared

wifi; seems like couldn't connect without giving a lot of personal info/signing up

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

also, the bar was not open for drinks or snacks

very comfortartabe, nice indoor pool.

the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt

breakfast is pretty good. fitness center and laundry machines available for use

i love the kitchenette

no breakfast

friendly staff,comfortable fluffy bed,nice size room with kitchen

it does need some up keep. furniture around the pool was breaking.

kids swam in the pool and got a chlorine rash- something that has never happened before with them

no kids running the halls

they have a restaurant and a bar on site with great food

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

walikg distance to a nice local bar for

pool was down for updates but looked nice

breakfast area was very nice with a lot of seating

quietness of rooms and good breakfasts.

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

i had some trouble connecting to wifi so i called the desk and they quickly fixed the problem

no place to do laundry

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no laundry bag in closet

very comfortable bed. breakfast buffet was excellent! great selection & great service.

clean, free parking and wifi. only 20-30 minutes from downtown cleveland

breakfast service area, the waffle maker is a nice touch

parking space plenty

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

clean good location would like full kitchen and complimentary breakfast

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

self laundry facility was in the hotel

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

hard to find a parking spot.

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had everything i need including laundry

had to wait for them from laundry i was told

fridge and microwave and free wifi

a pet-friendly motel, there was nowhere nearby that was good for walking the dog

room had an odor of previous guests cooking and dirty laundry

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

only issue would be laundry area and you have to pay to clean clothes

we stayed for four days, one thing we didn't like was the laundry system

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

the clerk just said she was only there to do the laundry and wasn't very fluent in english

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

daily that the laundry room would be available to use, but alas, t'was not to be

cool refrigerator, stove, microwave, dishwasher, and laundry on site

laundry area was clean but only 1 washing machine

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

would have preferred the wifi to be a secured network.

dirty areas/things and the staff at check in barely spoke english and didn t explain about wifi password,

after an hour he went to laundry area & they gave us towels

small but nice gym and pool

the shuttle lady driver so sweet and

breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was

the convenience to the airport and they offered a 24-hour shuttle service

pool and laundry room,

no pool, wifi

breakfast was wonderful

great variety for breakfast

excellent hot breakfast

do not take the room close to laundry, you will hear loud sound during night.

property was clean, quiet and had a guest laundry which i used

were fumes from the laundry pervading the entire ground floor

room smelled like dirty musty laundry, there were no towels

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

the laundry on floor 6 was out of order

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

the laundry doesn't work on either floor

laundry room was too small

the smell was unbearable long day on the lake we decided to stay but i slept with my clean laundry smelling

lovely outdoor pool

pool had a lot of leaves and deck furniture skimpy - only one small plastic table

looked as if people were extended stayers and the smoked every where and my non-smoking room smelled of smoke

there was an outdoor pool available

i said i already did they told me to find one of my maids she said i have no towels i said the laundry room is

the complementary breakfast

we'll lighten parking. rooms are large enough to stretch out in. good shower flow.

pool was closed for repair, but was getting ready to open in the next few days

trash in the parking lot

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

guest laundry washing machine was broken

and a great breakfast

everything was nice, the kids loved the pool.

it was clean and pet friendly.

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

breakfast on the go was great, kitchenette was wonderful, staff was great

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

hotel and room was very clean . i loved the kitchenette.

first room 125 they put me in was noisy, next to laundry, they moved me to another room

we were looking at a parking lot and a bunch of stores

we were disappointed that there wasn't a hot tub. the pool was nice though!

the pool was closed on sunday. we didn't get an opportunity to check out the pool.

pool was closed , we were looking forward to a fun swim after a long day

clean, quiet, friendly, specially pet friendly!!!!!

looked like they came out of a box and were microwaved, there was a pool but it was empty and not in

no elevator on premises.no swimming pool.

i liked the location and i was happy they excepted pets.

breakfast was good and everything we needed we were able to walk to

trash carts and laundry carts were left in the hallways blocking some exits

the hallway was dirty and there were laundry bins in the hall way all night

no towels room not that clean and no laundry bags

i go up to room and laundry carts everywhere even when i left that morning

no beverages in room room service starts at 11 am so you have to walk downstairs

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

in room breakfast was excellent

the bed was great nice tv room service was great

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

but the pace of seating overpowered the kitchen staff

desk, room service and lobby bar were excellent

kitchen did not stay open later and the breakfast selection in the restaurant met the standards of

great bar and restaurant

that we didn t like although it would be nice if they had a laundry facility in the premise

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and the gym within the

great value. great location. free wifi.

only disappointing aspect was that we had to pay $150 for early check in

there is a pool, hot tub, guest laundry and workout room on the bottom floor

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

there were no laundry bags for dirty laundry

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

good breakfast- but less varieties

the included breakfast was very good, also

i had reserved a room with a fireplace and for the second year in a year, i did not get one

to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen

the kitchen is nice

housekeeping left dirty laundry throughout the hallway til 8ish

we couldn't cast disney+ for our kids, towels could be a little bigger

the restaurant and bar was closed aswell as the pool and no breakfast was served

pet policy is extremely expensive, $50 per night, valet is very expensive, $39 per night, and

no breakfast or pool

the rood top bar is an experience and i loved

the vault bar was the best bar i have ever been to

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the wifi was weak and i had work to finish so that was a bit frustrating.

fireplace didn't work. some tables needed dusted off.

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

fitness room and guest laundry were closed.

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

i could have used more bags in the room for our dirty laundry

the restaurant is closed, so are all the amenities. no room service because of covid

the complimentary laundry was also on our floor

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the breakfast was great everything was wonderful the staff and the hotel

elevator. laundry room.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

the shuttle could came picked us up. also smell of subway made me hungry.

staff was very nice. room was very clean. breakfast was good.

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

the hotel was clean and staff was friendly. the breakfast was great! clean pool

breakfast was fabulous, staff were friendly, and everything was clean

the hotel was clean and staff was friendly. the breakfast was great! clean pool

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

wifi is really spotty and if you use a streaming service for the tv it will constantly have to load

cleanliness was an issue. hair in the tub. reeked of smoke for a non smoking room

it was a smoking room

pet owners

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

i arrived which was fairly late at night i checked in and went to park, there were no parking spaces and so i

there also is limited handicap parking available

very nice people, really clean facility, free breakfast.

the wifi wasn't working when i stayed.

no free wifi as promised unless we sign up for hampton loyal members

needs really replacing its sunken in the middle and of course the towels are too small and the laundry detergent

wifi worked well, lots of tv channels.

they had cable and wifi though

wifi was a little strange, a bit unstable

reasonable pricing, good locationd, clean room, well lit parking lotd

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

free laundry, free coffee, very

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

- neighborhood was a little scary - they don t sell laundry detergent

rooms were comfy and clean, even had laundry on

it needs updating. breakfast was okay.

breakfast was good

breakfast and bathroom was small

breakfast comfortable bed

were roaches and bed bugs in our room pool looked like a swamp couldn't go swimming water was nasty

the laundry room was only one machine and occupied the entire time by long-term construction tenants

reasonable pet rates

well maintained, clean, comfortable rooms. free wifi and breakfast.

located right off major road and decent breakfast

hotel was very clean and lots of parking for our truck

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

guest laundry

should have packed a swimsuit and taken advantage of the pool

overall great! wifi not good. things had to keep loading. pool supposed to be heated. very cold.

tables in breakfast area

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

near cleveland hospital. laundry services

nice to have laundry facilities and exercise gym

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

the pool, laundry, and gym were open

convenient with laundry and gym room

the staff was super helpful and had lots of information on the shuttle for my appointments.

room service was amazing and prompt!

close to cleveland clinic and the shuttle came everyday

room was very good and room service was excellent

breakfast bar is by far the best i have ever enjoyed during any of my many travels

good i had room service

room service was quick and delicious

the dining area and breakfast and lunch area were lovely.

the cafe breakfast was great and so was the bar and speakeasy

the location and wifi were good

indoor pool was clean with extra towels as not to use room towels

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

there were places for kids to run off energy

lobby always had coffee and cold water, and a shuttle bus

to cleveland clinic but hotel shuttle or walking

hot water night 1 and night 2, no elevator, a/c, wifi, hot water or parking access all day/night

staff from front desk to breakfast staff to bar staff, all were wonderful

hotel employees shuttle us back and forth and they are excellent

in bar was not the best buy ok if you could not venture out