indoor pool was nice

cannot connect to wifi unless you re some kind of benefits member

pool not working, cable not working, wifi not working and breakfast not too good.

breakfast was excellant, great selection of hot and cold items

i'll be happy when fairfield gets back to their hot breakfasts.

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

comfortable room, 24 hour laundry room, 24 hours free drink

it was like having a service apartment with kitchenette for the night

pool wasn t heated

the staff was so courteous. the rooms were beautiful and comfortable! breakfast was quite tasty!

the pet area had feces everywhere

the lady at the front desk was very nice. no pet fee

walls are gross, kitchen stove sticky, the floors were not washed there were spill marks and sticky stops all

parking lot had several large holes in the pavement

the roaches in the room the homeless living in parking lot

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

also, the pet fee of $25 per night was too high

good value, breakfast, direct tv (cable), open wifi, easy check in, friendly staff.

also, there was ample parking space on the hotel premise

no smoking means no smoking

location, comfortable beds and great breakfast

the breakfast was fine

room was tidy, there was east wifi access, the tv in the room worked as expected

the gym was terrible.

pool closed

the staff was friendly. the place is very clean. pool area clean and safe.

pool only open at 5pm during the week.

beds, room temperature, large bathroom, good parking (especially for uhauls), walking distance to restaurants,

then the pool was closed all day saturday

comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave

bright, clean, indoor pool and hot tub, friendly staff

we didn't have a tub for the kids.

was great and the breakfast was fantastic

room next to us had noisy kids, but i understand that that happens, sometimes

pool needs some type of ventilation, its like a sauna if you are just sitting in there watching kids swim

towels had an over bearing smell of a maple syrup not a laundry soap smell

my room wasn't ideal, 115, near employee break room, and laundry

no quarters for on site laundry

we didn't eat breakfast and kitchen was closed for dinner. location and the hot tub.

wifi was bad, we found a dirty sock in our room

was shocked that there was a $100 pet fee

parking was a little tricky - an event was taking place at the hotel

info of rules about checkout or pool in room

chose this hotel because it has a shuttle to the cleveland airport, however, this shuttle does not start running

the lobby where breakfast was served it was extremely hot.

i said i already did they told me to find one of my maids she said i have no towels i said the laundry room is

trash in the parking lot

complimentary continental breakfast available and clean rooms.

great staff! nice breakfast, no disturbance, very clean and really comfortable bed

breakfast or hot coffee, no wifi code, not enough towels for number of beds, no lotion, shoddy paint job (esp

the smell was unbearable long day on the lake we decided to stay but i slept with my clean laundry smelling

yes it was a smoking room but they do have things that you can spray to help with odors

i want a smoking room.

room smelled like stale smoke, it was supposed to be non smoking

swimming pool was not open

great location. nice breakfast. clean room and fun pool area, especially for kids.

the indoor pool area is large and enjoyable for people of all ages

the pool was great. the room was clean as well as the surrounding area in lobby.

also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids

breakfast bar, gym, pool

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

wifi met my netflix needs with no problem

very strong odors (pet, smoking, body odor, etc.). will not be staying again.

the breakfast was very very simple. oatmeal and muffins. a little disappointed.

laundry room was out of order my last 2 days

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

room was great, full kitchen and very spacious and clean

i also wanted to use the guest laundry which was also not

told there was a laundry room on the 3rd floor

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

pool was small, no hot tub, breakfast was good but very simple, i would ve liked to see a more

doors close loud (not good) heard the upstairs quest either there dogs running around or kids

wifi very spotty breakfast was just mediocre

i am with 3 kids and needed towels and a clean room

the little bar in the lobby is so cozy and a nice touch

there is no guest laundry

proximity to family and friends, great breakfast, friendly staff

breakfast was great

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

the lady in the breakfast room was super nice

laundry, parking, dining locations are convenient and meet my needs

it was a place to stay and they were pet friendly. no bed bugs.

closer to places also you can bring in a pet

i was put in a smoking room, 2nd, the room was dirty, 3rd the bed was not comfy at all as well as the so called

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

wifi wasn't working well,walls could have been painted, the smoke alarm wasn't attached

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

breakfast was simple but good

enough parking space. clean bathroom.

it was nice the breakfast area was open 24hrs so we could grab some silverware to eat and grab breakfast super

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

no toilet paper all machines in laundry room broken (promoted amenities)

can breakfast be served at least until 10:00 am? also, could check outbe at 12pm.

parking spots in front are blocked off for other

laundry & snacks/food at front desk was a great bonus

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

i had to call guest services at least 5-6 times before they picked up because the wifi didn t work

clean room; clean parking lot and ground area

when i checked-in, a used bar of soap was still in the shower, and there was hair in the sink

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

pool and hot tub being closed

breakfast is pretty good. fitness center and laundry machines available for use

i love the kitchenette

parking

pet fee was $100, which was 96% of what the room cost

the kitchen was

wifi was good

didn t work, didn t have a microwave, no real room service, mold in the bathroom in

comfortable beds, great breakfast, parking facilities, nice restaurants at walking distance

no breakfast

a little run down. bar and restaurant closed.

also loved the free laundry

burntwood provides room service for the hotel

great staff, comfy beds, no pet fee (yay

there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something

fun lobby, decent gym

the pool and hot tub

- windows open and not pet unfriendly

airport shuttle

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

good shuttle service

she was receptionist and laundry

down i found was there was no change machine in the laundry room

) was collecting laundry from the laundry room

laundry facilities were good

she was doing laundry and was gone for around 10 minutes

the hotel is packed with amenities like fully stocked kitchens and free laundry

comfortable bed. extremely clean. free laundry.

beyond that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette

free laundry, great beds, good staff

great location. quiet. clean. laundry room very convenient. all around great value.

umm it's just a parking lot so it's not covered

pool wasn't open

know it s out of their control but the breakfast was subpar at best

my favorite amenity: the gym

need a few more h/c parking spaces.

has laundry room

was no wifi at all over the whole weekend

towel on the back of the door in bathroom bath mat had dirty footprint wifi password was never shared

it had a kitchenette area with a microwave, small fridge, and a sink

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

the 2nd level by the laundry room smelled really bad

no laundry

waffles for breakfast, nice touch! free shuttle to the airport, great!

the gym needs to be really cleaned

had to wait 20 mins after driving 12 hours with two young kids just to check in

the owner was doing all the laundry for the hotel

hotel employee who kept everything supplied and was responsible for the kitchen

i booked a king room with spa bathtub and when i arrived i was told this was not an actual option at this

pool was nice fitness room is nice as well

pool was decent, kids had a good time in it and no one else was using it.

the laundry doesn't work on either floor

in the laundry room is filthy it needs to be thrown away and a new one brought in

laundry facility needs updated working facility

the laundry on floor 6 was out of order

laundry room was too small

first room 125 they put me in was noisy, next to laundry, they moved me to another room

breakfast was great, everything one would need to start the day

only a few items at breakfast but well organized and well staffed

the facility was clean from the rooms, to the hallways, all the way to the pool

the pool was closed on sunday. we didn't get an opportunity to check out the pool.

it was big enough to park my truck and trailer.

the breakfast was good

breakfast was just a grab and go which was somewhat disappointing

breakfast and wifi

parking lot very empty