had all amenities required - including wifi

the breakfast was excellent

parking was good and there s a park opposite

the parking was very good

breakfast was lovely

the information book in the room says they have a laundry service but when i asked where the bag was i was told

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

i wouldn't have burgers on the menu in such a high standard restaurant) and it would be nice if bar snacks were

brilliant with or without kids, very clean and the food was amazing

the staff are amazing they went the extra mile for me and the kids

dirty laundry (sock and napkin) left on the hallway floor

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

the room was noisy from the laundry below and the room above

lovely spa facilities, pool and gym

30 kids running around and banging on doors and screaming, people in next room with a child didn't

plenty of parking and

wifi was very unreliable

hotel, nice food, pleasant staff, nice location, great playpark for kids, and good views of saddleback moors

kitchen closed at 9:30am for cooked breakfast.

easy parking and perfect location for exploring the

we all enjoyed the breakfast we received and we were very happy with the choices on offer

the room was beautiful enjoyed the breakfast

wifi, was poor sometimes as low as only one bar, trying to conduct video meetings was impossible

very clean. friendly staff. great breakfast

can t wait to visit when the spa opens next year

room where we stayed was noisy , i think the laundry room was next to it

great idea to have a customer laundry room

laundry facility needs to be reviewed

always clean, great staff, having a laundry is a bonus.

we had a late check out because we arrived very late in the night with no extra charge

dirty laundry was all over the floor

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council

good value for money safe car parking area well located warm .

the room, and especially the staff - so friendly and helpful. also the easy parking.

however, jamie in particular was standout in his help to get us and our kids sorted with some basics we needed

excellent stay, friendly staff, clean great breakfast

we arrived very late due to flying home from holiday and we were very tired

room, really comfy big bed, great breakfast, nice easy parking, brilliant hotel, rooms feel luxury really really

laundry, wi-fi, breakfast

was mouldy and dirty, bed bugs in bed, only 2 towels in room no room service on second day no fresh towels

wifi isn't free like it was stated on the booking

wifi was poor, would stay connected room slightly smaller than expected with bed pushed up against

parking

convenient parking at front of property

bar downstairs had such friendly bar staff and food was so nice we will use this hotel going

maybe could've done with more parking spaces but it wasn't really an issue

accommodation threatening to clamp the vehicle (even though this would be an illegal act) as the parking was

well stocked bar with good choice of wine and beer is well kept

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

to find, plenty of parking

good wifi in rooms

in pet friendly room

friendly and helpful staff good wifi speed good food

no tea making facility in room uncomfortable beds no tv in room no good for kids

bath, walking all over the reception to shower, the bed underlay was broken, not conducive for kids

not for family with kids good for friends to stay

room 11 the wifi was really bad.

a big shoutout to the receptionists they were especially great with my kids

location is fabulous and the bar was lovely a cosy with an open fire

nice traditional bar area with open fire and tastefully decorated separate dining room

pet friendly nice evening meal and breakfast nice spa bath reasonable price and quiet location but

building is a beautiful sight as you approach and the bar restaurant area is cozy and welcoming

ceiling a bit low in our bedroom and no bins for pet mess

on site parking

excellent gym/spa facilities (in a separate building about 200m away)

great fast wifi

the staff were very friendly and the bar was well stocked until late

bit noises in morning as room next to grass garden and kids screaming at 7am payment was taking immediately when

venue at the hotel which we weren t told about in advance, as some of the facilities like the bar and the

check in, which was somewhat better but decided to check out the next day as there had been no room service and

swimming pool , staff , parking

appointed spacious room, nice restaurant & bar & and fabulous spa area with pool sauna & steam room

there was room service but would you pay 5

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

car parking available, good food and entertainment available

friendly staff, comfortable bed and plenty of parking space around the back

food on arrival, and closed early due to no-one in the bar when we returned from getting something to eat, but

we got to the bar at exactly 7:45 on the dot and we stayed until 8:40 - 9:00

despite being extremely busy, the bar staff were polite and very efficient

early check in

the hotel was great, clean and friendly staff. breakfast was superb. i highly recommend.

staff need a little more bar tender training e.g pouring pints.

gym on site

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

wifi very

nice rooms and a comfortable bed. nice swimming pool

wasn't provided with the wifi code and no information in room

greetings from the receptionist and bar staff were polite and helpful

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

rang ahead of time to ask if an early check in was possible due to attending an event and was told it was all

food and drinks at the bar were exceptional and not overly priced for the hotel itself

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

breakfast; nice that bar stayed open till 2 am so could stop for drink after concert

couldn't connect to wifi but overall hotel exceeded expectations.

wifi was not very good. not enough coffee or milk in the room. apart from that it was excellent

this room can be used for families with kids

destroyed my kids summer holiday

hotel laundry was quick and efficient

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

staff, room was spacious, clean and modern and the breakfast was great with loads of

staff, very clean & we'll equipped room, fabulous choice & quality breakfast & free wifi

breakfast wasn't as the photos shoes, no to many options, nit kids orientation

well fitted out, it was warm and homely well furnished, beds were extremely comfortable and ample laundry

made it better if there where tv in bedroom and there were no bins to use in the bathrooms or a laundry basket

free laundry machines and dryer, i have nothing negative to say about resident inn

laundry facilities

the room (apartment) was cleaned and tidied every day and there was a shared laundry i could use too

s acceptable when i m sure they could ve made one for my daughter behind the bar or in the kitchen

room service not available when we needed it on our second night

only being able to get bottled drinks at the bar after a certain time.

6 charge on top of price of water to bring water up through room service

room service was too expensive for what i got

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

allowed a late check out

had some issues with ev charger but that's not directly managed by the hotel

lots of parking too

lovely food from the bar on the evening lovely breakfast with lovely view from the breakfast room

no menus for potential room service offerings

plenty of parking, the staff were excellent

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

staff refused to let me leave a bag of clothes at reception for collection by laundry service

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

a laundry service would have come in handy too but these are just little things as we did enjoy the

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who

is no refrigerator in the room, no ventilation in the bathroom and no laundry service available, they said

problem with door keys, weak wifi internet, no laundry service

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are

didn t eat here but the bar was great

balcony, spacious rooms, gym

also, don t hold out hope for a trip to the gym

clean and modern and the staff were really friendly and especially kind to my son, giving him a bar of chocolate

had room service on this occasion, food absolutely gorgeous

great staff and location early check in was available for free

thanks excellent room service and internet connection which i used for capturing the event

room service was very friendly and food was delivered fast and was really excellent

cleanliness excellent free wifi which is a plus

i will say however that the free wifi just didn't cut the mustard either, with my speed topping out at around

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

everything was great feom the early check in option to our clean room.

noisy neighbours, kids partying all hours of the night

good service. great location. nice staff. clean room. nice access to the bar near the lobby.

noisy with bin or laundry collection at 7am

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

staff, easy check in, late check out

early check in with no issues

had to pay 10 pounds to do my laundry and i didnt like that

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

rooms smell like wet laundry, the bedding is rough and the beds are hard

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more

the wifi had weak signal

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

close to the local gym (puregym - 5 min walk)

my suggestion are 1) to add more food for the kids like pancakes and waffles 2) and to extend breakfast time

room service catering needs to improve

we also used the gym which was basic but had enough equipment to have a good workout still

food was amazing from the breakfast to the room service

closed when we returned, offered room service ,but the room isn't where we wanted to finish our night there

the wifi network was slow but always strong when in use .

breakfast - gym facility

she talked to her manager about my breast milk, who allowed me to have early check in and have a fridge to be

laundry service is provided by an unreliable third party and the hotel is no help when the third

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

we had to wait with the kids to check in for 2 hrs.

the convenience of location. excellent clean and comfortable room. excellent breakfast.

lovely and friendly staff, were able to accommodate us for an early check in and a later check out

noisy, sounded like the rook was above a busy laundry room

poor wifi, kept cutting out, would have been fine if mobile reception was okay but it s i a bit of a

the food was top drawer, the kitchen team were impressive to watch fair play my only gripe would be our initial

tasteful decor, great restaurant, breakfast was excellent and service very good.

we were offered champagne on arrival, the beds are comfy and the breakfast was freshly made and delicious

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

the area is not suitable to hang around with kids at late night especially in weekend

small modern gym all very eco

even has a gym if thats your thing

wifi was a bit hit n miss and the codes they give you so its faster didnt work.

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

decor is funky and the view from the bar is fab

poor selection of food on room service at night time no hot food just sandwiches

the layout is over numerous floors with the reception, restaurant and bar at the top, this makes the best use

room service food was so small yet they charged high prices

we came after spending a week at the lake district so had 2 bags of laundry

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

they gave us complimentary late check out until 13:00 as we had a massage booked at 11:30

the only thing it s missing is a full spa area (pool, sauna, steam room, jacuzzi)

popcorn and chocolate, the tea and coffee that was provided too the tea was so nice, we ordered room service