parking very

convenient parking at front of property

car parking at front felt a bit exposed and only limited space available

the only negative would be no bar fridge. no aircon.

accommodation threatening to clamp the vehicle (even though this would be an illegal act) as the parking was

wasn't anything i didn't like but the 'gym' isn't a gym, it's a small fitness room and only really suitable for

getting awoken by young teenage kids at stupid o'clock !

parking was awkward

very clean and comfortable room, with free wifi, ironing board and iron

very helpful, and polite staff, breakfast very good, bed and room excellent.

room where we stayed was noisy , i think the laundry room was next to it

great idea to have a customer laundry room

laundry facility needs to be reviewed

always clean, great staff, having a laundry is a bonus.

the food in the cafe bar was allso a delight and varied lots of choice allso for chrildren all i can say in two

laundry, wi-fi, breakfast

the hotel had plenty of parking across the road and was only a short taxi ride to manchester arena

parking on side road

and great parking

there was zero concept of room service, so i found my room as it is the way i had left it

cup and no teaspoons available, they had a bowl with a variety of mini cereal boxes - great for kids - and two

it is 100% not suitable for families with kids

gorment burgers my wife had the veggie burger then breakfast was amazing the chef joe and his fiancee were there

it is 100% not suitable for families with kids

was no heat in room main radiator not working mould not suitable for kids got plenty off pictures off the

room was big and spacious, had a small fridge, bathroom was nice. very good small gym

room service was too expensive for what i got

6 charge on top of price of water to bring water up through room service

24 hour room service was unavailable

comfy, good breakfast, friendly staff, free water, good gym, close to station or bus.

remember, she was an absolute star assisting me with all queries as well as what i needed for the laundry, these

free laundry machines and dryer, i have nothing negative to say about resident inn

location, excellent facilities including guest laundry

well fitted out, it was warm and homely well furnished, beds were extremely comfortable and ample laundry

the room (apartment) was cleaned and tidied every day and there was a shared laundry i could use too

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

comfotable, close to most things in machester,clean,noise free,staff are most welcoming,has wifi also a nice

service was great, room was clean, resturant food was exceptional both breakfast and dinner, free wifi staff

wifi wasn't the best kept dropping out

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

wifi was very poor

they lost my laundry!! although they will reimburse me the cost of the lost items.

to be lack of amenities for guest, no microwave, no guest laundry besides send away service with a cost

staff for help / advice and wasn t offered anything apart from a tip i could pay 50 to their laundry company

only negative was that you could hear a laundry room clunking away during the day.

extra charge for pool. wifi not great

as this is a pet friendly hotel there's a high chance that the previous people did bring a dog with them

nice little bar behind reception

your in the heart of manchester too not far from public transport and lots of bar and restaurants within walking

the mini gym was also a pleasant bonus and well equipped for a quick workout

for example, i had asked for early checkin and took the bid for the upgrade, unfortunately when i arrived they

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

knew it was above a bar which actually suited us and was never an issue

liked the late check out

we didn't know there was a waffle bar at breakfast until after we had breakfast (our 10 year old would have

50 a bar which is expensive but i accept for the convenience

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

bar staff werent the friendliest and the queue for the bar went so slow i stood in line for 20 mins

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

couldn't get adequate support on the laundry process.

we accessed wifi through asking a staff member but we thought we had to pay when we initially came to the hotel

aesthetically pleasing beautiful rooms great bar area

3 times over 3 hours to get an answer which was “there’s nothing we can do” offered a free late check out

the wifi signal is really strong so i could get plenty of work done

i will say however that the free wifi just didn't cut the mustard either, with my speed topping out at around

covid has meant only room service for food, breakfast & drinks are available no bar or restaurant

the staff were helpful, and were able to give us an early check in

it would have been good to have the option of having dinner/room service, but we understand the problem with

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

noisy with bin or laundry collection at 7am

later availability for room service a midnight snack would have been wonderful !

good food and well stocked bar

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

great location spacious room comfy bed good wifi small fridge and safe were ideal

the wifi was restricted so it was a pathetic excuse for one and the lights in the room were all

we also used the gym which was basic but had enough equipment to have a good workout still

room facilities, coffee maker, fridge contents complimentary, comfortable bed, quiet, good gym

laundry service is provided by an unreliable third party and the hotel is no help when the third

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

the pillows weren't great, either too soft or too hard. room service breakfast wasn't great.

considering we are in lockdown, the plated full english breakfast brought to my room bang on time was amazing

staff at the front desk, during breakfast and room service at the highest, world-class level

noise from slamming door (the laundry store room was opposite our door

problem with door keys, weak wifi internet, no laundry service

where they can to do their bit for the environment, reminding guests to consider the amount of laundry generated

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who

wasn't a laundry option when i was there despite saying so in the website

of all, when i arrived our room wasn't how i booked, was a couch for the kids while was only me and my husband

kids running up and down the hall all evening until 10pm

wifi was not very good. not enough coffee or milk in the room. apart from that it was excellent

they allowed us to do a early check in, and it was great.

very impressed with everything the service was excellent and their was a good selection for the breakfast

self service laundry available on weekdays

cheap option for washing and drying laundry

laundry facilities

there are also responsible priced laundry facilities

clean with self-serve laundry to purchase on site

the noise in room 126 when the laundry van came in the early hours

they have laundry services and early checkin options

location for shops and bars and restaurants

really clean , the room is comfortable and good for work , good place for your laptop and there wifi connection

on big event days maybe keep better bar hours?

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

hotel laundry was quick and efficient

our kids managed but would have preferred separate beds, especially as it s advertised as a family

and tidy had tea coffee and biscuits and crisps and welcome snacks added later and we got an early check in

requested early check in and to celebrate my wife 50th birthday the hotel and staff made the effort to make

lastly,some of the pillows had the damp smell of undried laundry

i think it maybe got mixed up with the laundry

value for money, modern rooms, free wifi

garden bar was tranquil

and has skating steps right behind it so kids can see you naked or on your bed

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

it was a scary moment for our kids

easy check in, reasonable price for late check out

the bed was incredibly comfy, the kitchen had everything i needed, and the location was perfect for exploring

nice cooperative staff accepted our early check in for free ,they are available and responsive 24 hours - very

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

great facilities, well designed hotel. big plus was having a laundry in the room

great plus being able to do my laundry and dry it in the room itself

the detergent for the laundry has a very strong scent

it was our anniversary and the staff places rose petals on the bed and balloons in the rooms - really nice

breakfast was basic

we booked a late check out but were disturbed twice by

mixed messages about early check in. areas look outdated. reception had a bit of a smell.

a nice simple room with space. used the gym which was good for a nice 1hr gym workout.

arrived early after my appointment was changed the previous day

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

staff refused to let me leave a bag of clothes at reception for collection by laundry service

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

room was next to a laundry/store room

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

an early check in but carpet in room was one of a few that were having the carpets cleaned so room was

it smelled like dogs and it says they have laundry service on booking

great wifi

easy check in and out and free wifi in a great location what more could you ask for

a twin room but was a double with a kids fold up chair bed

good wifi and tv

our room has a washing machine so we could do our laundry privately

the room is spacious and has mini kitchenette and laundry (perfect for long stay

a full kitchenette and laundry in the apartment

the place was really comfortable, and had laundry facilities in the 1 bed apartment

room was on the ground floor near reception and the laundry room, it was really really noisy

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

i really have to mention something i would say i noticed there was no laundry bags in the room

kitchen power had gone

they didn t have basic services like umbrellas, laundry bags, etc.

great room. great bar without rip off prices. staff friendly and help full.

wifi, and bed seemed a bit past its best

good free wifi

early check in and late check out was at a very reasonable price

ld them but they said it just came from the laundry)

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot

dirty laundry was all over the floor

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council

tv which is not working, heater which is not working, kettle without wire and plug, no wifi

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

gym sauna/swimmingpool location short walk to centre of city

great pool and sauna

there was no wifi connection.

the pool area wasn t available to use

that there was a laundry service but this was not correct and no washing machines on site

no ironing facilities or laundry

central location,cleanliness, comfortable bed and clean laundry.

no laundry service, very expensive 3rd party service that replaces it.

room we stayed in was above the laundry room so was very noisy

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

poor selection of food on room service at night time no hot food just sandwiches

had left over rose petals and rubbish dotted all over

roof top terrace, the attitude of all staff members and the bar guys from our stay were absolutely fabulous

room service food was so small yet they charged high prices

still a good choice breakfast and good room service

breakfast

toilet brush, no guide how to use phone in room when trying to call for room service then phone just kept ringing

large room, principally clean, 55 tv, wifi

breakfast very good, staff friendly and attentive

dirty laundry outside room on arrival - it was 6pm

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

laundry outside room on arrival - it was 6pm

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

clearly an extra pound or two spent on the linen, and a good laundry service in use

dirty laundry carts constantly in hall by lifts

laundry, weak wifi, noisy, and with some drunken and drugged people, some even vomit at the

in-room service, it came late and orders were wrong too

noisy, sounded like the rook was above a busy laundry room

of it paul front of house reception staff kitchen staff bar staff and restaurant staff all amazing absolutely

limited menu both restaurant and room service

room was great and decor in the breakfast/dining area was absolutely beautiful

the beds are like sleeping in a cloud and the breakfast was exceptional

room service ended at 8.30pm for hot food

the new gym and spa is amazing

no wifi in the rooms

pool was amazing gym facilities were great room was lovely

everything was perfect room, decor, bar and restaurant. staff superb.

- i would have liked more greeting informations in the hotel room and food menus and room service

sky sports in room, room service used to bring beverages

staff we very friendly and professional roof top bar was superb fabulous choice of food and

excellent location fabulous restaurant and bar (the one at the top of the hotel)

erm, room service could be enhanced?

have met with the morning manger hannah and explained her the situation which she said it s the laundry firm

the indoor pool could be cooler and also women's chaning rooms.

quality accommodation allowance of late check out.

would like it if the gym opened at 6am

bar area is stunning

the cooked breakfast and the quality of my sleep during my stay

stayed at the grains bar because it was just an hour's drive away from manchester airport and i was flying the

good parking

did room service at night a lovely menu felt safe and

breakfast was lovely, the service was amazing