gym was closed and there s no guest laundry.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

an indoor swimming pool. cream cheese for the bagels

my son and i went to the gym and worked out together

location free wifi free breakfast

pet hair and fleas in bed and room

i had a reese hitch stolen off my truck in the parking lot

to children and animals but got put on a 2nd floor there was cigarettes in the window of a non smoking room to

people hanging out in parking lot

at the door parking and the attendant (pattie) made us feel very welcomed and helped out with our pet alot

i couldn't do my laundry.

lack of laundry facilities and breakfast

i stayed in the parking lot for about 10mins

our non-smoking room smelled like stale smoke.

had a non smoking room but smelled like smoke

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

they didn t have essentials , no fruit , no eggs , no oatmeal kids were running down the hallways

sleeping a while noticed the frame or possibly mattress was sagging on the side closest to the kitchen area

was placed in a room next to the laundry and kitchen

great breakfast, nice pool area

shuttle service to the airport and back

she came up and offered to go get me a fresh one out the the kitchen and some cream cheese to go with it

i also booked with hopes of room service for food & that wasn't available

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

bed smell from laundry in fitness room, seems ventilation system not working properly

the laundry facilities were cheap which was a plus

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

staff members were very kind. very reasonable price to do laundry.

convenient location right off the interstate and free parking is great

location, plenty of free parking, ice cold water bottles at front desk (very hot & humid weather), clean and

location and shuttle to/from the airport

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver

pool /spa that is open late , fitness center and even a laundry room

nice and fairly priced laundry facilities

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

the pillows and towels smell bad i think it's the laundry detergent they use

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

an airport shuttle was available for a very early flight

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

very clean, nice warm pool

the main reason we booked this specific hotel was because they had an outdoor pool

although signs say quarters are available for laundry facilities,there were none at office

laundry facilities worked well and were good addition

i had to catch the front desk help at the laundry area and ask for toilet paper and cleaning spray so that i

due coronavirus 19 staff had to attend to everything just one person hallway cluttered dirty laundry and garbaage

i wouldn t let my pet stay at this hotel

the laundry fee is quite reasonable

i waited 3 days to do laundry and that was going to check every 30 minutes or so until i finally gave up because

it was cheap and the laundry was cheap.

the room was fairly comfortable. it was nice having laundry facilities available.

they have a washer and dryer so anyone staying can do their laundry

couldn't get laundry done

breakfast is as good, pool was war, outdoor smoking was clean

the pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

parking was close

being able to do our laundry since we were there four nights was very helpful

the access to a laundry room and clean rooms.

room was beautiful, modern and completely clean, the pool was great, everything you needed was provided including

one night stay,friendly staff great breakfast!!!clean!!

pool was alittle small. breakfast was ok.

it was great to have laundry services available to wash clothes

the breakfast was nothing to brag about. more centered in kids eating.

shuttle to the airport is just twice a day

gym and good location

the breakfast was really nice

fitness room is a bit limited in what it provides

she was extremely accommodating and held our bags and tried very hard to get us an early check in but they were

loved having a kitchen and separated bedroom

i love the room i had of had a small little kitchen area, seating area, and the bed

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

microwave or laundry bag, draft near window

no laundry

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

first floor room across from the laundry

room was small. rooms and pool are showing their age.

loved that this location offers free laundry to guests, and that a key card is required to access the laundry

guest laundry area and fitness center

i even used the laundry services and found an employee cleaning the washing machines with a toothbrush

laundry, breakfast was wonderful, room was super nice with everything we needed

thankful for the indoor pool and complimentary laundry

laundry room in hotel, vents in the room super dirty

first room we were given had dirty laundry in a pile in the floor

the shuttle service and rooms.

the gym was spacious and nice

pool & gym closed!! open up!

parking was included, very convenient, and parking area was safe

but we missed the breakfast each day because we needed to sleep in

loved the breakfast, the pool, location of our room, the way the hotel looked, how fresh the room smelled

it's a quiet secure area and they have a 24 hour airport shuttle that's complimentary

were charged a 75 pet fee for our registered support dog (no mention of fee on website) just says pet friendly

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

kitchen, refrigerator, stove, room size, tv, laundry faciities,

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they

it would be nice to have a full breakfast-eggs, meat, juice, tea etc

the grab and go breakfast.

parking wasn't the best, not accommodating to trucks (not 18 wheelers)

had spinal surgery so no breakfast. but it sure smelled good.

better parking

wish the breakfast would have been more than just self serve

breakfast was good, location good for what we had planned to do.

is in the same parkinglot as a raceway/casino

great if you have kids

the shuttle closes down early! the driver was wonderful....

screaming kids in the pool all day, so didn't get to take a dip

the staff and ability to get a shuttle to airport early in the morning.

laundry was handy

very clean and convenient to the airport with complementary shuttle service

easy to check in. rooms clean. pool was clean.

suite had the best kitchen layout with sophisticated storage system

we loved using the pool too

exercise room, laundry, breakfast, elevator, maintenance on the grounds, secure doors and even a room for you

the laundry facility was very convenient and appreciated as we were half way through our trip and

laundry facility on site

they have thought of everything you might need from laundry baskets to paper towels

it had a full kitchen in suite, laundry facilities on site

i threw all my clothes in the laundry as soon as i got home

came into the office behind the desk and we're arguing about who was going to open the laundry room for a customer

was very filthy no toilet paper old trash and dirty laundry present and not fixed during the stay

their laundry area consisted of an ancient coin operated washer and

breakfast which was printed on my receipt and the check-in clerk (who also was doing the laundry) just said

the parking, laundry and staff

hairdryer broken and couldn't get wifi to work

we were travelling with out 2 dogs, and it was very pet friendly

cost and value and pet friendly

it's a 10.00 pet deposit it's close to restaurants and the mall.

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

staff was great with helping me access wifi on both my phone and ipad

first day pool wasn t open

s so clean and i was happy that there s not a lot of people hanging in the parking lot who weren t guests

fact that breakfast was just a cereal bar and juice or coffee

laundry machines not working

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold

entrance stairs hallway need a facelift. no bag for laundry.

also, there was to be laundry facilities but that was not so, i had to find a laundromat

laundry dryer was thumping against the wall

good staff and it was clean . guest laundry

00 cash for our pet

oh and let's not forget i got pulled over in the parking lot and they asked me why i was there

night i had police out in the parking lot and all night over what i don't know i feel like i wasted the money

they don't have breakfast as advertised.

the gym room/laundry room stank

the gym room/laundry room stank

the rooms should be cleaned more often especially being pet friendly

pet charge a little high

at night there wasn't enough parking up front we had to drive around wait for a spot .

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i

clean comfortable room, friendly staff. we loved the pool as well.

beds were uncomfortable you sank right away even m kids said the beds hurt there back

pet travelers beware - if you book through a third party website and traveling with a pet, do not

clean and comfortable. close to the airport with shuttle service

nice room , good breakfast, very nice staffs free shuttle bus

shuttle driver was great for information

we needed an early check in to be at an event on time

staff was super friendly, shuttle was prompt

bar and food were great, courtyards don't always have them

the indoor pool was a little too cold. kids lips were turning blue.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

construction zone. noisy during the day. limited parking.

machines out of order, laundry 2nd floor

also, we were by the desk and laundry area

clean rooms, had good laundry facilities

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

facility has a laundry room for guests self-service

clean room and love the fact that has self laundry facility

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

breakfast buffet at the restaurant was excellent, worth the money.

and most hotel pools open too late for me to swim for exercise in the mornings and too many kids in the evenings

had to use the sister hotel for a load of laundry

bar and the pool were closed.

the bed was comfy. we loved the pool, very relaxing for mom and dad yet fun for the kids.

had a early flight out of cincinnati and the hotel had a shuttle to the airport and it was about three

that they allow pets and there are no special rules surrounding that

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

clean affordable friendly wifi breakfast

room was suppose to be non-smoking but smelled with a strong odor of

every thing was great except spa tub was week

spa room the jets were not very strong at all

spa tub

spa (hot tub) was not available.

spa tub was weak

laundry piled in hall that was still there when we checked out

beds were extra hard, shuttle service was an inconvenience, and the dinner we ordered was bland and overpriced

very nice pool and workout room

the pool area was a little small and the water was on the colder side.

especially for kids

hot breakfast, pool, laundry room, location is all excellent.

were on the first floor across from laundry

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

late at night to our room so we just wanted to sleep well early morning we were awoke by the laundry room being

the facilities laundry room needs updated equiptment.

laundry facilities need much improvement

nice breakfast.

not much breakfast one day

parking can be difficult at night

maybe heat the pool?? :)

no laundry facilities

next to loud highway. no laundry facilities.

everything was clean, and straightforward. enjoyed the gym, pool and jacuzzi.

needs more parking.

our room was directly above the pool possibly whirlpool

when i went to get ice it was in the laundry room and the dryer had a sign on it saying that it was out of

smoking room

i was in a non smoking room and the sheets was from a smoking room

grading around the parking lot was

plus if you are a smoker they have smoking rooms

microwave old, thin linens but clean bedding had tears and some staining no change available for laundry

laundry room needs a change machine. i had to walk to truck stop for change.

excellent staff great laundry facilities great bed and

the location of our room very noisy next to the front counter and laundry room and the elevator

close to highway, pet friendly

bed was extremely comfortable breakfast was delicious very quiet & clean free parking

the rooms were very clean, and the pool was nice

noisy kids running up and down the hall and taking over the pool

truckers that were staying at the hotel parked longways taking up 16 parking spaces

was great, well lit parking lot made us feel safe, breakfast was delicious, staff was very

checking in, we asked about a laundry room

the laundry room terrified me

some room renovations, the laundry room only had one washer working

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is

staff was wonderful, room service food was excellent.

little hot water prices for the laundry room way to high for washing clothes 3

paid online but at check in had to pay 75 dollar deposit and an additional 25 dollar per pet fee when stated

:) the rooms are spacious and i enjoy the mini-kitchen

small breakfast options in the morning but you have a kitchen so you can make your own food

spacious room good parking

i never ask for cleaning service and go get my extra towels and remove my own trash, also used laundry facility

the laundry room was not but probably not used that much

been travelling for a while and was very glad they had a laundry area which i thought was reasonabky priced (

laundry room had to be cleaned by myself before used. no where to hang shirts.

i didn't know when i booked the room at the time, construction dust everywhere, the pool and spa were closed

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

we have a service dog and they gave us a lovely room that wasn't pet destroyed

we took advantage of the golf cart transportation to and from the game

the location and the availability of a gym and a pool.

appeared from the breakfast menu in my room that room service was available

very clean, nice having a bar and food downstairs as well.

there was very little shower gel in the bathroom and only one little bar of soap

tiny bath and horrible wifi

kids playing football in hallway doors slamming

we hhad dogs and the kitchen staff took great

i had to switch rooms bc my first room was directly above the laundry room

was unable to access the laundry room with my key

lovely plantings, plenty of parking

provided no usb ports for charging breakfast is very minimalistic and didn t taste good gym is small with not

it was very clean and the pool was nice and the gym was exceptionally nice

it was absolutely fabulous. i is impressed with the room and the room service

we were provided a free shuttle to the game

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all

great hotel, would be great to have a gym for business guests

bar drinks were delicious

location is excellent. breakfast was great also!

the pool is small/ the decor of the room was very generic

breakfast was good but we were there for 3 days and it was the same every day

the pool wonderful to enjoy and the rooms were excellent

indoor pool

kids love staying in this hotel

00 overnight,big crowds of kids ,not the best

00 overnight,big crowds of kids ,not the best

about and received without issue an early check in time

we did use the pool and it was very nice with towels readily available

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

had a laundry. well situated

didn't like the laundry room or the bathroom in my hotel room

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

also nice that you provide complimentary guest laundry services and an awesome omelet as well

the location and breakfast.

spacious room and made-to-order breakfast were great.

my only problem was their pool, bar, and their breakfast wasna ? ? t open due to covid.

it was easier and faster to drive for fast food than to get room service

the pool was very small but entertained the kids for a short time.

the room service personnel were fabulous..

to the pool to relax and a lot of rowdy kids came to the area and were very loud, parents didn t say anything

expected the pool to be bigger and a bit nicer and there's no hot tub but still enjoyed swimming

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

the room was comfortable and quiet... room service was excellent.

the gym and restaurant inside the hotel.

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the

i didn t use the wifi but i left with bedbug bites

there was no laundry bag

we did get a fan from laundry

my kids and i used the baby s shampoo we brought

paid for king room with whirlpool and fireplace in the room

guest services to come to the room several times and no one showed up saturday the kids above us running all

was good, and it did have laundry somewhere within the building

depressing, floors with the laundry were trashed and almost scary

breakfast was good, staff was phenomenal, valet was phenomenal

didn't get free wifi.

liked that the gym was so easy to find and pretty clean

wifi was pretty bad- it almost never worked well

hotel was pet friendly but there was nowhere within close proximity to walk your dog

complementary dinner and breakfast were delicious

it wasn't even an early check in, it was 6:45 in the evening

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

expected the hotel to have laundry service

no breakfast room service

i love that 21c is pet friendly. the staff was so nice. the room was clean.

funky phone system, very hard to place a room service order

good for families with kids, alot of inappropriate nude arts and magazines

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

very clean. great new hotel . location gym

only complaint i have is with the lack of kitchen staff monitoring the food at breakfast

the breakfast was awesome!

pool was a little cold

laundry room is small, only one washer and dryer.

i love the amount of space you get for the money, i love the kitchen

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

hot breakfast was great and the location was beautiful and convenient

kudos to the chef for the free breakfast - hot cooked choices ready to grab, along with continental items also

the cleanliness and the pool area.

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t

pool temp and pool area was freezing

no kitchen ware in the kitchenette, in fact only four paper cups

the pool water

pet friendly, people friendly, parking super easy, lobby nice, bar nice, pool great, outdoor

needs to be a few options for kids,that said the food tasted good

my only complaint is their snack and breakfast area were expensive

everything, especially the outdoor area for the kids to play games

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

pool area and gym were mostly clean

the breakfast bar was awesome

my great grandson loved the pool

they have a shuttle that takes you to different areas and there s a restaurant in the same parking lot

the price at the laundry very

my kids did not get to get in

my room, which it was, but they didn't tell me that you have to reserve times for the pool so my kids didn't

we asked to move our room twice due to a large party of kids that were there for a baseball event

such a friendly staff. very comfortable accommodations. super clean. great breakfast!

the gym was sufficient

nice pool, close to zoo

bed was comfortable. breakfast was good. location excellent for our purpose.

weak wifi

comfortable beds, nice pool, good breakfast.

the fitness room and the laundry room

it is obvious it is a pet friendly hotel. need better circulation in the halls.

the bar was open longer

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

the room seemed more like a lounge and had a kitchen and dining table and couch

wish it had laundry of some sort

no laundry facilities for guest

no microwave the wifi was impossible to get on to get work done

there was no room service and i had to ask for towel replacements

staff was great, the room was clean, the gym was nice

laundry room and pool hard to locate

gym and laundry room were a plus

the early check in

parking lot small, but right in front and well lit

getting in and out of parking lot was tricky very busy road

wifi was terrible

very clean and breakfast was great.

covid 19 taking away breakfast buffet.

the ladies who ran the breakfast

driving through the parking lot to get to the hotel, there were a lot of bumps/potholes.

breakfast was great! hot breakfast was provided.

no breakfast left to early. like accommodations

lack of vending. snow storm couldn't get out of parking lot

unsecure wifi

clean, friendly staff, convenient to the casino.